Ford Fusion Hybrid vs BMW 328I

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Ford Fusion Hybrid	BMW 328I
Complaints on file	1,580	3,777
Model years covered	2010–2020	1996–2016
Worst model year	2017	2013
Best model year	2016	1998
Crashes reported	74	210
Fires reported	14	193
Injuries reported	35	159
Deaths reported	7	1
Most complained-about part	Steering	Engine & Cooling
Share of complaints involving harm	8.2%	14.9%

Ford Fusion Hybrid by year

645 166 134 175 89 65 68 96 81 47 14

10 11 12 13 14 15 16 17 18 19 20

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Steering 294 18.6%

Airbags 236 14.9%

Brakes 193 12.2%

Transmission & Drivetrain 149 9.4%

Electrical System 133 8.4%

Engine & Cooling 131 8.3%

Other & Unspecified 74 4.7%

Fuel & Propulsion 68 4.3%

BMW 328I by year

36 29 34 125 146 5 574 375 297 231 799 198 392 237 203 96

96 97 98 99 00 01 07 08 09 10 11 12 13 14 15 16

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 1,093 28.9%

Electrical System 684 18.1%

Airbags 604 16.0%

Other & Unspecified 179 4.7%

Transmission & Drivetrain 174 4.6%

Fuel & Propulsion 149 3.9%

Brakes 114 3.0%

Body & Structure 112 3.0%