Infiniti QX4 vs Volvo XC60

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Infiniti QX4	Volvo XC60
Complaints on file	389	948
Model years covered	1997–2006	2010–2025
Worst model year	2001	2022
Best model year	2000	2011
Crashes reported	51	87
Fires reported	3	13
Injuries reported	23	52
Deaths reported	2	0
Most complained-about part	Suspension	Electrical System
Share of complaints involving harm	20.3%	16%

Infiniti QX4 by year

60 46 69 40 93 54 25 1 1

97 98 99 00 01 02 03 04 06

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Suspension 88 22.6%

Body & Structure 53 13.6%

Steering 51 13.1%

Fuel & Propulsion 26 6.7%

Equipment & Accessories 24 6.2%

Engine & Cooling 20 5.1%

Brakes 19 4.9%

Transmission & Drivetrain 18 4.6%

Volvo XC60 by year

79 50 56 81 26 71 46 23 55 65 29 78 119 84 38 48

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 168 17.7%

Other & Unspecified 120 12.7%

Driver Assist & Collision Avoidance 119 12.6%

Windows, Mirrors & Wipers 97 10.2%

Engine & Cooling 75 7.9%

Brakes 62 6.5%

Fuel & Propulsion 39 4.1%

Airbags 36 3.8%