Jeep Grand Cherokee L vs Toyota Matrix
Both cars' complete complaint records, side by side.
Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.
| Measure | Jeep Grand Cherokee L | Toyota Matrix |
|---|---|---|
| Complaints on file | 581 | 1,422 |
| Model years covered | 2021–2026 | 2002–2012 |
| Worst model year | 2025 | 2009 |
| Best model year | 2026 | 2011 |
| Crashes reported | 34 | 170 |
| Fires reported | 3 | 14 |
| Injuries reported | 10 | 86 |
| Deaths reported | 0 | 2 |
| Most complained-about part | Driver Assist & Collision Avoidance | Airbags |
| Share of complaints involving harm | 8.1% | 19.1% |
Jeep Grand Cherokee L by year
What breaks
Driver Assist & Collision Avoidance
120
20.7%
Electrical System
111
19.1%
Other & Unspecified
53
9.1%
Suspension
52
9.0%
Engine & Cooling
51
8.8%
Transmission & Drivetrain
41
7.1%
Brakes
31
5.3%
Steering
30
5.2%
Toyota Matrix by year
What breaks
Airbags
409
28.8%
Transmission & Drivetrain
181
12.7%
Acceleration & Cruise Control
145
10.2%
Engine & Cooling
136
9.6%
Electrical System
99
7.0%
Brakes
73
5.1%
Tires
70
4.9%
Steering
55
3.9%