KIA Sorento vs Ford Taurus

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	KIA Sorento	Ford Taurus
Complaints on file	13,981	23,971
Model years covered	2003–2026	1977–2019
Worst model year	2012	2000
Best model year	2009	2019
Crashes reported	481	1,482
Fires reported	653	685
Injuries reported	371	926
Deaths reported	11	38
Most complained-about part	Engine & Cooling	Engine & Cooling
Share of complaints involving harm	10.8%	13.1%

KIA Sorento by year

421 341 457 382 224 319 79 3 2,077 1,208 1,297 1,375 960 1,629 1,034 336 626 189 357 287 201 53 119 7

03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 4,214 30.1%

Electrical System 1,380 9.9%

Other & Unspecified 1,279 9.1%

Transmission & Drivetrain 1,162 8.3%

Body & Structure 937 6.7%

Lights 864 6.2%

Airbags 719 5.1%

Brakes 703 5.0%

Ford Taurus by year

2 2 1 4 2 150 355 462 762 542 946 1,009 2,206 1,284 1,597 1,132 1,003 680 1,100 1,497 1,264 1,759 1,524 482 1,005 415 196 240 77 280 251 100 755 296 353 103 53 65 17

77 81 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 3,716 15.5%

Suspension 3,366 14.0%

Transmission & Drivetrain 3,035 12.7%

Acceleration & Cruise Control 2,128 8.9%

Electrical System 1,721 7.2%

Brakes 1,501 6.3%

Steering 1,445 6.0%

Body & Structure 1,087 4.5%