Lexus IS 250 vs Ford Escape Hybrid

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Lexus IS 250	Ford Escape Hybrid
Complaints on file	938	2,267
Model years covered	2006–2016	2005–2025
Worst model year	2006	2020
Best model year	2015	2010
Crashes reported	79	69
Fires reported	7	18
Injuries reported	39	27
Deaths reported	2	0
Most complained-about part	Airbags	Brakes
Share of complaints involving harm	13.5%	5%

Lexus IS 250 by year

252 282 157 61 43 38 27 8 46 20 4

06 07 08 09 10 11 12 13 14 15 16

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 230 24.5%

Body & Structure 160 17.1%

Other & Unspecified 76 8.1%

Engine & Cooling 72 7.7%

Acceleration & Cruise Control 72 7.7%

Windows, Mirrors & Wipers 63 6.7%

Electrical System 47 5.0%

Fuel & Propulsion 40 4.3%

Ford Escape Hybrid by year

237 305 156 584 194 73 47 20 10 367 150 87 32 4 1

05 06 07 08 09 10 11 12 13 20 21 22 23 24 25

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 434 19.1%

Engine & Cooling 417 18.4%

Steering 278 12.3%

Electrical System 238 10.5%

Body & Structure 187 8.2%

Transmission & Drivetrain 157 6.9%

Other & Unspecified 132 5.8%

Fuel & Propulsion 120 5.3%