Mercury Marquis vs Chrysler Cirrus

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Mercury Marquis	Chrysler Cirrus
Complaints on file	501	1,226
Model years covered	1977–2004	1994–2001
Worst model year	1997	1995
Best model year	2004	1999
Crashes reported	48	127
Fires reported	37	54
Injuries reported	43	87
Deaths reported	0	0
Most complained-about part	Engine & Cooling	Brakes
Share of complaints involving harm	25.5%	21.9%

Mercury Marquis by year

1 1 1 23 6 4 5 14 11 8 10 30 25 44 26 40 62 40 31 24 27 11 42 15

77 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 67 13.4%

Brakes 65 13.0%

Electrical System 61 12.2%

Acceleration & Cruise Control 54 10.8%

Lights 42 8.4%

Steering 28 5.6%

Transmission & Drivetrain 25 5.0%

Suspension 25 5.0%

Chrysler Cirrus by year

4 625 203 93 90 83 127 1

94 95 96 97 98 99 00 01

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 233 19.0%

Engine & Cooling 138 11.3%

Transmission & Drivetrain 134 10.9%

Electrical System 107 8.7%

Suspension 87 7.1%

Steering 83 6.8%

Acceleration & Cruise Control 80 6.5%

Equipment & Accessories 53 4.3%