FaultScore

Mercury Monterey vs Ford E-350

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Mercury Monterey Ford E-350
Complaints on file 550 1,361
Model years covered 1968–2007 1983–2025
Worst model year 2004 1997
Best model year 2007 2015
Crashes reported 4 68
Fires reported 10 66
Injuries reported 8 55
Deaths reported 0 10
Most complained-about part Transmission & Drivetrain Brakes
Share of complaints involving harm 4% 14.6%

Mercury Monterey by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 23 4.2%
Seats 20 3.6%
Acceleration & Cruise Control 17 3.1%
Brakes 15 2.7%
Fuel & Propulsion 13 2.4%

Ford E-350 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 225 16.5%
Engine & Cooling 219 16.1%
Tires 172 12.6%
Fuel & Propulsion 153 11.2%
Steering 89 6.5%
Suspension 81 6.0%