Volkswagen EOS vs Ford E-350

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Volkswagen EOS	Ford E-350
Complaints on file	550	1,361
Model years covered	2007–2016	1983–2025
Worst model year	2009	1997
Best model year	2010	2015
Crashes reported	24	68
Fires reported	6	66
Injuries reported	12	55
Deaths reported	0	10
Most complained-about part	Airbags	Brakes
Share of complaints involving harm	7.6%	14.6%

Volkswagen EOS by year

54 62 123 84 21 114 32 47 7 6

07 08 09 10 11 12 13 14 15 16

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 168 30.5%

Transmission & Drivetrain 102 18.5%

Engine & Cooling 56 10.2%

Electrical System 51 9.3%

Brakes 34 6.2%

Other & Unspecified 28 5.1%

Body & Structure 19 3.5%

Fuel & Propulsion 17 3.1%

Ford E-350 by year

1 1 2 2 22 51 53 60 93 59 96 70 77 63 59 61 59 70 80 76 23 56 11 21 19 22 32 23 10 5 17 5 4 2 30 20 3 2 1

83 86 88 89 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 225 16.5%

Engine & Cooling 219 16.1%

Tires 172 12.6%

Fuel & Propulsion 153 11.2%

Electrical System 97 7.1%

Steering 89 6.5%

Suspension 81 6.0%

Transmission & Drivetrain 72 5.3%