167 of the
19,338 complaints filed about the Dodge Durango
are about the equipment —
1% of everything owners reported.
The worst model year for it is 1998.
The contact owns a 2015 Dodge Durango equipped with an engine oil dipstick, Part Number: 53034186AC. The contact stated that from the time the vehicle was purchased, there was significant smoke coming out of the exhaust pipe while starting the vehicle. The contact stated that the failure occurred intermittently. There was no warning light illuminated. Additionally, the contact stated that he noticed that the oil level would be significantly low after driving 1,000 or 1,500 miles. The contact stated that as the dipstick fractured, he took the vehicle to the dealer for part replacement. However, the dealer provided him with a different dipstick, Part Number: 53034186AD and informed him that the replacement part was the correct part for the vehicle. The contact was informed that the original dipstick was the wrong part and had caused him to add an excessive amount of oil in the vehicle, which led to smoke coming out of the exhaust pipe. The contact stated that he had not experienced a failure since replacing the dipstick. The contact related the failure to Chrysler Technical Service Bulletin Number: 09-010-15. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in any recalls. The failure mileage was approximately 5.
NHTSA complaint #11493977 — an unverified report by a vehicle owner.
The contact owns a 2021 Dodge Durango. The contact stated that the font on the infotainment system when a notification was displayed had the appearance of a line when looked at from the driver’s seat. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and informed the contact that the vehicle operated as intended. The failure mileage was approximately 336.
NHTSA complaint #11419904 — an unverified report by a vehicle owner.
THE DISPLAY SCREEN WENT COMPLETELY OFF AS IF I WAS JUST TURNING ON THE CAR. YOU CAN'T SEE ANYTHING IN THE DISPLAY SCREEN EXCEPT FOR DODGE AND ALSO THE VOLUME BUTTON WOULD NOT WORK. WHEN THIS HAPPENS, I USED HAVE TO TURN OF THE VEHICLE AND TURN BACK ON . SOMETIMES IT WORKS WITHIN THE FIRST TRY OTHER TIMES IT TAKES SEVERAL ATTEMPTS.
NHTSA complaint #11330072 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 15 MPH, THE AIR CONDITIONING BLEW HOT AIR AND THE INSTRUMENT PANEL LIGHTING WENT HAYWIRE. THE VEHICLE STARTED TO LOSE POWER AND ACCELERATION. THE CONTACT PULLED OVER, AND TURNED OFF AND RESTARTED THE VEHICLE. TO ENSURE THAT THE VEHICLE WAS FINE, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO ALLOW THE ENGINE TO REV. AFTERWARDS, THE CONTACT WAS ABLE TO DRIVE THE VEHICLE WITHOUT FAILURE AND THERE WERE NO WARNING LIGHTS ILLUMINATED. HOWEVER, AFTER DRIVING A FEW MILES LONGER, THE POWER STEERING AND POWER BRAKES FAILED. SHORTLY AFTER, THE VEHICLE LOST ALL POWER. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME WHERE IT HAD NOT BEEN ABLE TO START. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
NHTSA complaint #10884314 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, ALL THE ELECTRICAL FUNCTIONS, INCLUDING THE INSTRUMENT PANEL, DEACTIVATED INDEPENDENTLY AND THEN REACTIVATED. IN ADDITION, THE RADIO INDEPENDENTLY OPERATED. THE VEHICLE WAS PREVIOUSLY REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 15V461000 (EQUIPMENT). THE FAILURE OCCURRED WITHOUT WARNING. PRIOR TO THE FAILURE, THE AIR CONDITIONING UNIT WOULD FUNCTION INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS REPAIRED; HOWEVER, THE DIAGNOSTIC RESULTS WERE NOT DISCLOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.
NHTSA complaint #10838563 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE EXPERIENCED A FLAT TIRE. WHILE REPLACING THE TIRE ON THE VEHICLE, THE SCISSOR JACK FRACTURED. THE TIRE WAS REPLACED WITH A HYDRAULIC JACK. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO STATED THAT THE SCISSOR JACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,404.
NHTSA complaint #10807565 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V461000 (EQUIPMENT) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10779037 — an unverified report by a vehicle owner.
I HAVE A 2004 DODGE DURANGO SLT 5.7L HEMI. NEVER HAD ANY BIG ISSUES WITH IT UNTIL IN 2014 I WAS DRIVING HOME FROM WORK ON THE HIGHWAY WHEN I HEARD A LOUD BANG AND LOUD KNOCKING NOISES FOLLOWED SHORTLY BY AN ABRUPT SHUT OFF. I TRIED IMMEDIATELY TO GET TO THE SIDE OF THE ROAD BUT WHEN I LOST POWER STEERING FROM THE ENGINE CEIZING AND COULDN'T CORRECT MYSELF ENOUGH SO I WENT DOWN THE HILL OFF THE SIDE OF THE HIGHWAY WHILE TRYING TO BREAK WITH NO BRAKE BOOSTER ANYMORE AS WELL. I ENDED UP RUNNING INTO A COUPLE SMALL TREE'S AND FINALLY STOPPING . AIR BAGS DIDN'T DEPLOY AND I ONLY JAMMED MY FINGER AND HURT MY BACK SOME BUT I ONLY MISSED A LARGER GROUP OF TREE BY INCHES. MY FRONT BUMPER WAS RIPPED OFF, MY DRIVERS SIDE HEADLIGHT WAS BROKE AS WELL AS MY GRILLE AND MY WINDSHIELD CRACKED. I TOOK IT TO MY MECHANIC AND FOUND OUT THAT THE ENGINE "HYDROLOCKED" AND A PISTON ROD PUNCHED THROUGH MY ENGINE AND BROKE A LOT OF OTHER THINGS INTERNALLY. NEEDLESS TO SAY THE ENGINE IS GONE. AFTER DOING SOME RESEARCH I HAVE FOUND THAT THERE ARE HUNDREDS MORE PEOPLE THAT HAD THIS HAPPEN TO THEIR 04 AND 05 DODGE DURANGO WITH THE 5.7L HEMI. APPARENTLY THE WATER RUNS RIGHT DOWN ONTO THE ENGINE AND POOLS UP AND THE INTAKE IS FAULTY SO IT SUCKS THAT WATER UP AND CAUSES A CATASTROPHIC HYDROLOCK WITH THE ENGINE WHICH COULD KILL SOMEONE IF THEY LOSE POWER STEERING AND POWER BRAKES WITHIN A SECOND. I'VE BEEN TRYING TO SAVE TO GET A NEW ENGINE (WHICH WILL COST ABOUT $3800 ALONE) BECAUSE I BOUGHT THIS FOR TOO MUCH AND NEITHER DODGE OR MY INSURANCE WOULD COVER IT SO IT'S NOW A PILE OF SCRAP UNTIL I HOPEFULLY CAN GET A NEW ENGINE OR HAVE DODGE BUY THIS DEATH TRAP BACK. DODGE NEEDS TO BUY THESE BACK OR FIX THEM! THIS IS BY FAR NOT AN INDIVIDUAL CASE AND IT IS VERY DANGEROUS AND COSTLY!
NHTSA complaint #10763307 — an unverified report by a vehicle owner.
THE ADAPTIVE CRUISE CONTROL (ACC) APPLIES THE BRAKES AND BRINGS THE VEHICLE TO A STOP WHEN FOLLOWING ANOTHER VEHICLE IN TRAFFIC. IF THE VEHICLE AHEAD DOES NOT MOVE FORWARD WITHIN TWO SECONDS (UNLIKELY IN HEAVY TRAFFIC) THE ACC DISPLAYS A MESSAGE IN THE DASH WARNING THE DRIVER TO PRESS THE BRAKE AND THEN SUDDENLY SHUTS OFF THE ACC AND RELEASES THE BRAKE CAUSING THE CAR TO BEING TO CREEP FORWARD. MY CAR CAME CLOSE TO ROLLING INTO THE CAR IN FRONT BECAUSE THE FIRST TIME I USED THE ACC I DID NOT EXPECT THIS BEHAVIOR. THE ACC IS PROMOTED AS HAVING A STOP AND GO FEATURE. I EXPECTED THE ACC TO WAIT UNTIL THE CAR I WAS BEHIND TO RESUME SPEED AND THEN RESUME SPEED FOR MY CAR ACCORDINGLY. (THIS IS THE WAY I WAS USED TO THIS FEATURE WORKING IN MY MERCEDES S550). THERE IS A SOPHISTICATED CENTER DASH COMPUTER SYSTEM SHOWING CLIMATE, RADIO, NAV, ETC. I WAS EXPLORING THIS SYSTEM AND NOT WATCHING THE DRIVER INFORMATION DISPLAY IN THE DASH AND AS SUCH, MISSED THE VERY BRIEF MESSAGE WARNING ME TO APPLY THE BRAKE. BESIDES THE FACT THAT IN ESSENCE THIS CAR DOES NOT REALLY EMPLOY A STOP AND GO FEATURE FOR ALL PRACTICAL PURPOSES AND LULLS A NEW DRIVER INTO A FALSE SENSE OF SECURITY, THE CURRENT IMPLEMENTATION MAKES NO SENSE FROM A SAFETY STANDPOINT. THE DRIVER SHOULD NOT HAVE TO DO ANYTHING FOR THE CAR TO RESUME FOLLOWING THE CAR IN FRONT. A LESS DESIRABLE, BUT BETTER IMPLEMENTATION WOULD BE TO REQUIRE SOME DRIVER INPUT TO THE CAR TO RESUME TRAVEL - BUT THIS CERTAINLY WOULD NOT QUALIFY AS A STOP AND GO ACC.
NHTSA complaint #10747171 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM), 14V363000 (ELECTRONIC STABILITY CONTROL) AND 15V461000 (EQUIPMENT); HOWEVER,THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10746475 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 DODGE DURANGO. WHILE DRIVING AT 35 MPH, THE AIR CONDITIONER WAS ACTIVATED BUT THE AIR VENTS BLEW HOT AIR. IN ADDITION, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM UNDERNEATH THE GLOVE COMPARTMENT. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES. THE TECHNICIAN DIAGNOSED THAT THE EVAPORATOR COILS AND AIR CONDITIONER LINE SEALS NEEDED TO BE REPLACED. IN ADDITION, THE DEALER RECHARGED THE VEHICLE SYSTEM WITH FREON AND STATED THAT DYE NEEDED TO BE ADDED TO THE SYSTEM. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT OUT A SPECIALIST MULTIPLE TIMES TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 1,500. MA 10/6 UPDATED 12/05/2017
NHTSA complaint #10735603 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V115000 (EQUIPMENT, TIRES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10727032 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V115000 (EQUIPMENT, TIRES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10713066 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM), AND 14V115000 (EQUIPMENT AND TIRES) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/1/15
NHTSA complaint #10713204 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM), 14V115000, AND 14V115000 (EQUIPMENT, TIRES).THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIRS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10705683 — an unverified report by a vehicle owner.
WHEN IT RAINS WATER WOULD POUR INTO ENGINE AND EFFECT ELECTRICAL SYSYTEM AND CAUSE ENGINE PROBLEMS ENGINE LOCK UP ,ENGINE WOULD AUTOMATICALLY CUT OFF AND POWER STEERING WOULD LOCK UP WHILE MAKING A TURN IN MY 2005 HEMI DURANGO, THE ENGINE SHUT OFF IN THE MIDDLE OF THE ROAD.
NHTSA complaint #10700907 — an unverified report by a vehicle owner.
ALTERNATOR DIODES IN MY VEHICLE MAY EXPERIENCE A RAPID FAILURE VARIABILITY IN THE FAILURE MODE RANGES FROM NO OUTPUT, REDUCED OUTPUT, AND /OR FULLY SHORTED TO GROUND CONDITION DEPENDING ON THE ALTERNATOR FAILURE MODE AND TIMING, ELECTRICAL SYSTEM VOLTAGE MAY DROP TO CRITICAL LEVELS, DISABLING SYSTEMS SUCH AS ABS SYSTEM, ESC SYSTEM, ECM SYSTEM AND/OR THE CENTRAL BODY CONTROLLER.
NHTSA complaint #10694082 — an unverified report by a vehicle owner.
ON I-25 GOING NORTH THE INSTRUMENT PANEL BEEPED THEN SHOWED ALL RED INDICATOR LIGHTS ON. BEEPING WAS CONTINUAL EVERY 10 SECONDS. ALL GAGES WENT TO ZERO: SPEEDOMETER RPM, GAS, TEMP ETC... ALSO R/LEFT TURN INDICATORS DID NOT FUNCTION; NOR THE WIPER BLADES [FRONT OR REAR]. VEHICLE COULD BE DRIVEN [CAUTIOUSLY] AS HEAD & REAR LIGHTS AND BRAKE LIGHTS FUNCTIONED. I DO NOT KNOW IF THE AIR BAG RELEASE MECHANISM WAS AFFECTED. WE HAD 250 MILES TO GO, HALF IN DAYLIGHT. VERY DIFFICULT TO MERGE FROM I25 TO I40 DURING RUSH HOUR TRAFFIC WITHOUT TURN INDICATORS.
NHTSA complaint #10661460 — an unverified report by a vehicle owner.