369 of the 47,801 complaints filed about the Ford F-150 are about the doors, latches and locks — 1% of everything owners reported. The worst model year for it is 2018.
369
Complaints
1%
Share of all complaints
6
Crashes
0
Fires
LATCHES/LOCKS/LINKAGES
See attached document for complaint
NHTSA complaint #11758506 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
The contact owns a 2012 Ford F-150. The contact stated that while the vehicle was parked, the contact was unable to unlock the door while using the remote unlock feature. The lights to indicate that the vehicle was unlocked flashed, but the contact was unable to open the door. Additionally, the contact attempted to open the door manually right after using the key, but the door failed to open. The dealer was not contacted. The manufacturer was not aware of the failure. The failure mileage was approximately 147,000.
NHTSA complaint #11751067 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES
The contact owns a 2018 Ford F-150. The contact stated that the tailgate unexpectedly opened while driving and while the vehicle was parked. The contact associated the failure with NHTSA Campaign Number: 21V983000 (LATCHES/LOCKS/LINKAGES); however, the VIN was not included. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The manufacturer was not contacted. The failure mileage was approximately 75,000.
NHTSA complaint #11750228 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
The contact owns a 2015 Ford F-150. The contact stated that while driving approximately 56 MPH, the hood was bouncing and the hood became unsecured and flew open, covering the windshield, and the windshield was cracked. The contact was able to safely maneuver the vehicle onto the shoulder of the roadway and subsequently had the vehicle towed to the residence. The contact stated that the hood latch appeared to be locked in place; however, the support bar had no tension nor screws missing. The vehicle was not taken to a dealer to be diagnosed or repaired because the contact was unable to schedule an appointment. The manufacturer had not been notified of the failure. The failure mileage was approximately 86,000.
NHTSA complaint #11747609 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES
The contact owns a 2016 Ford F-150. The contact stated that while driving 40 MPH, the brake pedal was depressed and went to the floorboard, and the vehicle lost braking functionality. The vehicle was pulled over to the side of the roadway. The contact referenced notifications of NHTSA Campaign Numbers: 22V150000 (Service Brakes, Hydraulic), and 17V652000 (Latches/Locks/Linkages); however, the vehicle was not repaired because the parts for the recall repairs were not yet available. The vehicle was towed to dealer and was diagnosed with catastrophic brake master failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 140,000.
NHTSA complaint #11742285 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES
The contact owns a 2015 Ford F-150. The contact stated while the vehicle was parked, the contact stated that while driving at an undisclosed speed, the transmission independently down shifted. The contact stated that when the accelerator pedal was depressed, the transmission independently accelerated into a higher gear. The power train warning light illuminated. In addition, opening the front driver's side door, the contact noticed water draining at the bottom of the door well. The vehicle was taken to an independent mechanic where it was diagnosed with a failed The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received recall notifications, NHTSA Campaign Number: 26V237000 (Power Train)however the parts were unavailable, and NHTSA Campaign Number: 17V652000 (Latches, Locks,Linkages). The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
NHTSA complaint #11742040 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2016 Ford F-150. The contact stated that the door latch failed to lock securely. While driving at undisclosed speeds, the contact's son almost fell out of the vehicle, but the contact was able to grab him by the coat. The door ajar message was displayed. Additionally, the TPMS warning light was illuminated. The vehicle was taken to the local dealer, where it was repaired under NHTSA Campaign Number: 17V652000 (Latches/Locks/Linkages). However, the failure reoccurred. The manufacturer was contacted and referred the contact to another local dealer for assistance. The vehicle was taken to another dealer, Ourisman Ford of Alexandria Service (6129 Richmond Hwy, Alexandria, VA 22303); but was not diagnosed or repaired. The failure mileage was approximately 120,000.
NHTSA complaint #11720109 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES
The contact owns a 2018 Ford F-150. The contact stated that the front passenger’s side door failed to properly latch and, on several occasions, while driving at undisclosed speeds, the door erroneously opened. The contact stated that the failure only occurred during extremely cold weather days, and a heat gun was used to defrost the latching mechanism. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 132,000.
NHTSA complaint #11714930 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the driver's side rear and passenger’s side rear bottom doors failed to latch as intended. The door ajar audible sound repeatedly pinged. The contact stated that the failure was a safety issue and that the sound was distracting while driving. The contact stated that several dealers were contacted, and the contact was informed that the vehicle was previously repaired in 2018 under NHTSA Campaign Number: 17V652000 (Latches/Locks/Linkages). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was unknown. The VIN was not available.
NHTSA complaint #11712158 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES
The contact owns a 2018 Ford F-150. The contact stated that the front driver’s and passenger’s side doors fail to latch securely while attempting to close the doors during freezing or cold weather. The contact was forced to warm up the vehicle for approximately 15-20 minutes before the doors would latch properly while closing the doors. The dealer was notified of the failure and the contact was informed that there were no recalls on the vehicle for the failure, and the contact was provided an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 82,743.
NHTSA complaint #11702238 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the tailgate independently unlatched. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,518. The VIN was unavailable.
NHTSA complaint #11699426 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
The contact owns a 2024 Ford F-150. The contact stated that while driving on the highway, the hood unexpectedly opened. The instrument cluster was blank, and while it was raining, water entered the vehicle. Additionally, the contact stated that the doors failed to open as needed, and the vehicle was experiencing charging issues, causing the vehicle to fail to charge as needed. The contact deleted the charging time, and the vehicle started to charge and then stopped. The contact stated that vehicle would charge to 74 percent. The contact also stated that the passenger’s seat heater turned on independently. The message "Hands not on the Steering Wheel" was displayed. While driving 20 MPH, the collision avoidance warning light illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure during the initial visit. The vehicle was towed to an unknown local dealer, where it was determined that there was corrosion in the plugs, and the harness was replaced. Additionally, the contact stated while driving at an undisclosed speed, the TPMS alerted the driver that the PSI was at 7. The vehicle was taken to a tire center, which was unable to determine the cause of the failure but changed the tire. The contact stated that the taillight sensor had moisture. The manufacturer was contacted regarding a buy back, but the criteria was not met, and no assistance was provided. The failure mileage was approximately 2,000.
NHTSA complaint #11698120 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR
The contact owns a 2017 Ford F-150. The contact stated that while attempting to open the front driver’s side door, the power door lock actuator failed. Neither a dealer nor an independent mechanic was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 20M04 (Power Door Lock Actuator Failure); however, the VIN was not included in the CSP. The manufacturer was not notified of the failure. The failure mileage was 102,000.
NHTSA complaint #11695222 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2012 Ford F-150. The contact stated that the front passenger's side door and the rear driver's side door had failed to latch while closed and opened unexpectedly while driving. The vehicle was taken to an independent mechanic, where the door latches were replaced; however, the failure persisted. The contact stated that the doors were required to be kept closed with a rope. The dealer was contacted and informed the contact that the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 175,000. The VIN was not available.
NHTSA complaint #11689654 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
The contact owns a 2018 Ford F-150. The contact stated that while driving at approximately 40 MPH, the contact felt a thump and observed a loud noise simultaneously coming from the rear of the vehicle. The vehicle was pulled over to the side of the road and inspected, and the contact became aware that the tailgate had unexpectedly opened. The contact closed the tailgate. On another occasion, while driving at an undisclosed speed, the contact felt a thump and observed a loud noise coming from the rear of the vehicle. The contact stated that a large toolbox with 6-foot drawers fell from the vehicle onto the road. The contact stated that the toolbox falling from the vehicle could have caused injuries to other drivers. The contact used a bungee cord to secure the tailgate. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 42,000.
NHTSA complaint #11686019 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES
The contact owns a 2016 Ford F-150. The contact stated that on several occasions while driving at various speeds, all four doors unexpectedly opened. The vehicle was initially taken to a dealer, where it was diagnosed and determined that the four-door latches were faulty and needed to be repaired or replaced. The vehicle was repaired, but the failure recurred approximately four years later while making a right turn, and the driver's door unexpectedly opened. The contact stated that wearing the seat belt had potentially prevented him from falling out of the vehicle. The contact had to hold the door closed while driving until safely arriving at the residence. The vehicle was then taken to the same dealer, where it was determined that the driver’s door latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.
NHTSA complaint #11683676 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES
The contact owns a 2013 Ford F-150. The contact stated that the front driver's side door failed to open from the inside. The contact's brother replaced the driver’s side door handle with the rear driver's side door handle. The vehicle was then taken to a dealer where the vehicle was inspected, and the contact was provided an estimate for the repair. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 181,934.
NHTSA complaint #11681318 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the driver's side rear door unexpectedly opened. The contact stopped the vehicle and attempted to close the door; however, the door failed to close and became inoperable. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 258,000.
NHTSA complaint #11677263 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES
The contact owns a 2020 Ford F-150. The contact stated that upon attempting to unlock the doors of the vehicle with the key fob, only the front driver's side door unlocked. There was no warning light illuminated. Additionally, the contact stated that while attempting to manually unlock the tailgate, the tailgate failed to unlock as intended. The dealer was contacted and informed the contact that the failure could be related to an unknown actuator recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was filed. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 67,000.
NHTSA complaint #11677251 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2001 Ford F-150. The contact stated that the rear doors failed to open due to a fractured cable. The contact added WD-40 to the doors. The contact stated that the battery was draining while the door was opened. The contact stated that the resonator connecting the engine and muffler was rusted. The contact added putty to the area. Additionally, the check engine warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 145,000.
NHTSA complaint #11673610 — an unverified report by a vehicle owner.