FaultScore

FaultScore report

2014 Ford F-350 SD problems

Owners have filed 12 complaints about the 2014 Ford F-350 SD with NHTSA between 2014 and 2019. The largest single group is the steering. Across this model's run it ranks 27 of 28 worst.

A

FaultScore 22/100

Higher is worse. Measured against the other years of the Ford F-350 SD.

How this is worked out

The numbers

12

Complaints

0

Crashes reported

0

Fires reported

0

Injuries reported

17,500 mi

Median mileage at failure

Half of reported failures happened before this

67%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 3 vs 50 Severity 0 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 3
Against the median year of the Ford F-350 SD. 50 means typical for this model; 100 means roughly double.
Severity — 0
0% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
67% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2014 compares with every other Ford F-350 SD

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2014 Ford F-350 SD

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Wheels 2 16.7%

Median failure at 8,754 miles

Suspension 2 16.7%

Median failure at 8,754 miles

Steering 2 16.7%

Median failure at 48,250 miles

Other & Unspecified 1 8.3%

Median failure at 71,200 miles

Fuel & Propulsion 1 8.3%

Median failure at 132,000 miles

Body & Structure 1 8.3%

Median failure at 9 miles

Brakes 1 8.3%

Median failure at 4,949 miles

Transmission & Drivetrain 1 8.3%

Median failure at 9 miles

Engine & Cooling 1 8.3%

Median failure at 40,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 4 33.3%
1,000 – 9,999 miles 1 8.3%
10,000 – 24,999 miles 3 25.0%
25,000 – 49,999 miles 1 8.3%
50,000 – 74,999 miles 1 8.3%
75,000 – 99,999 miles 1 8.3%
100,000 – 149,999 miles 1 8.3%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Feb 2014 peak 4 May 2019

NHTSA investigations into the 2014 Ford F-350 SD

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

RQ14005 Opened 13 Jan 2015 Closed 15 Mar 2016 ELECTRICAL SYSTEM:SOFTWARE

Vehicle Commanded Engine Shutdown

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equippe...

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 132,000 miles Holland, MI

FUEL/PROPULSION SYSTEM

I OWN A 2014 F350 DIESEL TRUCK, MY BUDDY OWNS A 2015 F350 DIESEL TRUCK, A MONTH OR SO AGO HE WAS DRIVING DOWN THE ROAD AND HIS TRUCK STALLED/SHUT DOWN ON HIM DRIVING DOWN THE ROAD CAUSING HIS STEERING WHEEL TO LOCK UP, HE WAS BARLEY ABLE TO GET IT ONTO THE SHOULDER AND IT LEFT HIM STRANDED SINCE HIS TRUCK WOULDN'T START BACK UP. HE BROUGHT IT TO A SHOP AND COME TO FIND OUT IT WAS HIS HIGH PRESSURE FUEL PUMP. FAST FORWARD A LITTLE FURTHER, HE DID SOME RESEARCH AND FOUND OUT THAT FORD PUT FAULTY FUEL PUMPS ON ALL THEIR DIESEL TRUCKS, THE PUMPS CAN'T HANDLE US DIESEL, IT'S NOT LUBRICATED ENOUGH FOR THE PUMPS, SO THE PUMP DESTROYS ITSELF AND SENDS METAL SHARDS THROUGH THE WHOLE ENTIRE FUEL SYSTEM. SO HE WAS STUCK PAYING A $6,XXX BILL TO GET IT FIXED. FAST FORWARD I FOUND OUT THEY MAKE A 'DISASTER PREVENTION KIT' SO WHEN THE PUMP FAILS THE METAL DOESN'T GET THROUGH THE WHOLE SYSTEM YOU ONLY HAVE TO REPLACE THE PUMP WHICH IS $1,XXX. SO I BOUGHT THE KIT AND HAD IT INSTALLED ON MY TRUCK BUT IT WAS TOO LATE MY SYSTEM GOT WIPED OUT. SO NOW I'M OUT $6,XXX TO GET IT FIXED WHICH I CAN'T AFFORD. FORD WONT DO ANYTHING ABOUT IT BECAUSE THERE'S NO RECALL. I'VE DONE MORE RESEARCH AND FOUND OUT THE NEW DIESEL TRUCKS FROM FORD STILL HAVE THE SAME FUEL PUMP. THIS SHOULD BE RECALLED, IT'S ONLY A MATTER OF TIME TILL OTHER PEOPLE START HAVING FAILURES. I WOULD BE PISSED IF I SPENT $70,XXX ON A TRUCK ONLY TO HAVE TO SPEND MORE TO FIX THE FUEL SYSTEM. NOBODY IS AWARE OF THIS ISSUES YET BUT SOMETHING MUST BE DONE ABOUT IT.

NHTSA complaint #11207741 — an unverified report by a vehicle owner.

at 79,000 miles Greensburg, PA

STEERING

MULTIPLE TIMES WHILE DRIVING ON HIGHWAY AT 50 MPH THE VEHICLE STARTS SHAKING VIOLENTLY AND ONLY WAY TO CORRECT IT IS TO JAM ON THE BRAKES AND GET DOWN TO AROUND 25MPH AND THEN RE ACCELERATE...AN INATE AMOUNT OF PPL HAVE THIS SAME PROBLEM I HOPE THAT FORD WILL ADDRESS.THIS ISSUE WITH A RECALL BEFORE PPL ARE KILLED BECAUSE OF THIS OBVIOUS FLAW IN THEIR DESIGN!

NHTSA complaint #11191123 — an unverified report by a vehicle owner.

at 40,000 miles Bucyrus, KS

ENGINE

MY NEWER P/U JUST OUTSIDE OF WARRANTY IS LEAKING FROM THE RADIATOR. SEEMS TO BE ON ONGOING ISSUE WITH THE 6.7 L ENGINE. FORD WILL NOT STAND BEHIND THEIR PRODUCT AND ASSIST WITH THE LARGE COST OF FIXING. FORD DEALERSHIP TOOK A LOOK AT IT AND SAYS IT NEEDS A NEW RADIATOR. THIS SHOULD NOT BE HAPPENING AROUND 40K MILES. JUST A FEW DROPS ON THE GROUND EACH DAY ON THE GARAGE FLOOR.

NHTSA complaint #10948705 — an unverified report by a vehicle owner.

at 71,200 miles Walterboro, SC

UNKNOWN OR OTHER

THIS VEHICLE IS EQUIPPED WITH AUTOMATIC HEADLIGHTS. REGARDLESS OF SWITCH POSITION, THE INSTRUMENT CLUSTER LIGHTS STAY OFF WHEN THE SENSOR DETECTS ANY DAYLIGHT AT ALL. THE DESIGN OF THE DASH MAKES SEEING THE SPEEDOMETER EITHER EXTREMELY DIFFICULT OR IMPOSSIBLE, ON OVERCAST DAYS AND IN LOW LIGHT SITUATIONS. THIS IS A KNOWN ISSUE, BUT THE MANUFACTURER DOES NOT ACKNOWLEDGE IT AS A PROBLEM.

NHTSA complaint #10939004 — an unverified report by a vehicle owner.

at 17,500 miles Roslyn Harbor, NY

WHEELS

THE PICKUP TRUCK WAS PURCHASED BRAND NEW FROM THE DEALERSHIP, AND IT IS INHERENT TO WHAT IS KNOWN AS THE "DEATH WOBBLE." THIS MAINLY HAPPENS WHEN THE VEHICLE IS ON THE HIGHWAY GENERALLY WHILE IN THE SPEED BETWEEN 55 AND 60 MPH, DURING A COURSE OF SLIGHT TURN EITHER TO THE RIGHT OR TO THE LEFT WHEN IMPACTED BY A SLIGHT BUMP, THE TRUCK GOES INTO A VIOLENT SHAKING. THE ATTEMPT OF APPLYING THE BRAKES WOULD MAKE THE SYMPTOMS WORSE. THE ATTEMPT OF INCREASING SPEED WOULD AGAIN MAKE THE SYMPTOMS WORSE. STEERING IS ALMOST NONE EXISTENT AS THE STEERING WHEEL IS SHAKING PROFUSELY. FORD MANUFACTURER IS AWARE OF THIS ISSUE, YET NO RESOLUTION BY THEM. THE DEALERSHIP HAS BEEN GIVEN AMPLE OPPORTUNITY TO FIX THE TRUCK, BUT THEY HAVE NOT BEEN ABLE TO. THE PROBLEM CONTINUES AND IS ALSO PLAGUING OTHER SIMILAR VEHICLES. THE LINK ATTACHED HERE WILL SHOW YOU TWO SEPARATE EPISODES OF WHAT HAPPENS AND HOW DANGEROUS THIS VEHICLE IS TO THE PUBLIC. I ENCOURAGE YOU TO VIEW THEM, AS IT IS JAW DROPPING. HTTP://VID1108.PHOTOBUCKET.COM/ALBUMS/H403/DNMELAMED/FORD%20F350/FHSN88581_ZPSWZN4GWYE.MP4 AND HTTP://VID1108.PHOTOBUCKET.COM/ALBUMS/H403/DNMELAMED/FORD%20F350/IMG_92601_ZPSBCRDEDTL.MP4

NHTSA complaint #10893771 — an unverified report by a vehicle owner.

at 17,500 miles Roslyn Harbor, NY

STEERING

THE PICKUP TRUCK WAS PURCHASED BRAND NEW FROM THE DEALERSHIP, AND IT IS INHERENT TO WHAT IS KNOWN AS THE "DEATH WOBBLE." THIS MAINLY HAPPENS WHEN THE VEHICLE IS ON THE HIGHWAY GENERALLY WHILE IN THE SPEED BETWEEN 55 AND 60 MPH, DURING A COURSE OF SLIGHT TURN EITHER TO THE RIGHT OR TO THE LEFT WHEN IMPACTED BY A SLIGHT BUMP, THE TRUCK GOES INTO A VIOLENT SHAKING. THE ATTEMPT OF APPLYING THE BRAKES WOULD MAKE THE SYMPTOMS WORSE. THE ATTEMPT OF INCREASING SPEED WOULD AGAIN MAKE THE SYMPTOMS WORSE. STEERING IS ALMOST NONE EXISTENT AS THE STEERING WHEEL IS SHAKING PROFUSELY. FORD MANUFACTURER IS AWARE OF THIS ISSUE, YET NO RESOLUTION BY THEM. THE DEALERSHIP HAS BEEN GIVEN AMPLE OPPORTUNITY TO FIX THE TRUCK, BUT THEY HAVE NOT BEEN ABLE TO. THE PROBLEM CONTINUES AND IS ALSO PLAGUING OTHER SIMILAR VEHICLES. THE LINK ATTACHED HERE WILL SHOW YOU TWO SEPARATE EPISODES OF WHAT HAPPENS AND HOW DANGEROUS THIS VEHICLE IS TO THE PUBLIC. I ENCOURAGE YOU TO VIEW THEM, AS IT IS JAW DROPPING. HTTP://VID1108.PHOTOBUCKET.COM/ALBUMS/H403/DNMELAMED/FORD%20F350/FHSN88581_ZPSWZN4GWYE.MP4 AND HTTP://VID1108.PHOTOBUCKET.COM/ALBUMS/H403/DNMELAMED/FORD%20F350/IMG_92601_ZPSBCRDEDTL.MP4

NHTSA complaint #10893771 — an unverified report by a vehicle owner.

at 17,500 miles Roslyn Harbor, NY

SUSPENSION

THE PICKUP TRUCK WAS PURCHASED BRAND NEW FROM THE DEALERSHIP, AND IT IS INHERENT TO WHAT IS KNOWN AS THE "DEATH WOBBLE." THIS MAINLY HAPPENS WHEN THE VEHICLE IS ON THE HIGHWAY GENERALLY WHILE IN THE SPEED BETWEEN 55 AND 60 MPH, DURING A COURSE OF SLIGHT TURN EITHER TO THE RIGHT OR TO THE LEFT WHEN IMPACTED BY A SLIGHT BUMP, THE TRUCK GOES INTO A VIOLENT SHAKING. THE ATTEMPT OF APPLYING THE BRAKES WOULD MAKE THE SYMPTOMS WORSE. THE ATTEMPT OF INCREASING SPEED WOULD AGAIN MAKE THE SYMPTOMS WORSE. STEERING IS ALMOST NONE EXISTENT AS THE STEERING WHEEL IS SHAKING PROFUSELY. FORD MANUFACTURER IS AWARE OF THIS ISSUE, YET NO RESOLUTION BY THEM. THE DEALERSHIP HAS BEEN GIVEN AMPLE OPPORTUNITY TO FIX THE TRUCK, BUT THEY HAVE NOT BEEN ABLE TO. THE PROBLEM CONTINUES AND IS ALSO PLAGUING OTHER SIMILAR VEHICLES. THE LINK ATTACHED HERE WILL SHOW YOU TWO SEPARATE EPISODES OF WHAT HAPPENS AND HOW DANGEROUS THIS VEHICLE IS TO THE PUBLIC. I ENCOURAGE YOU TO VIEW THEM, AS IT IS JAW DROPPING. HTTP://VID1108.PHOTOBUCKET.COM/ALBUMS/H403/DNMELAMED/FORD%20F350/FHSN88581_ZPSWZN4GWYE.MP4 AND HTTP://VID1108.PHOTOBUCKET.COM/ALBUMS/H403/DNMELAMED/FORD%20F350/IMG_92601_ZPSBCRDEDTL.MP4

NHTSA complaint #10893771 — an unverified report by a vehicle owner.

at 4,949 miles Canaan, ME

SERVICE BRAKES

SINCE I BOUGHT THE TRUCK IN MAY OF 2014 I HAVE EXPERIENCED UNEVEN BRAKING, MEANING MOST OF THE TIME WHEN I BRAKE, THE VEHICLE PULLS TO THE RIGHT HARD. LESS SO ON THE LEFT. ON AUGUST 6TH, 2014 I TOOK MY 2014 FORD F350XL SUPER DUTY TO VARNEY FORD IN NEWPORT MAINE TO HAVE THE VEHICLE LOOKED AT. THEY REPLACED BOTH BRAKE CALIPERS AND PADS. I DROVE THE MY TRUCK TO TENNESSEE ON AUGUST 15TH, 2014 WITH OUR 16,000LB 5TH WHEEL CAMPER ON THE BACK, DURING THE TRIP I HAD TO DO 2 EMERGENCY BRAKINGS IN 3 LANE TRAFFIC. THE TRUCK LURCHED TO THE RIGHT BOTH TIMES AND I HAD TO FIGHT THE WHEEL TO KEEP THE TRUCK STRAIGHT! IT KEPT DOING IT ON OUR WAY BACK HOME TO MAINE AS WELL. IT HAS DONE THIS FOR QUITE SOME TIME AND ON JULY 30TH OF 2015 I TOOK MY TRUCK TO HIGHT FORD IN SKOWHEGAN, MAINE FOR AN UNUSUAL NOISE IN THE DRIVE LINE. THEY PUT THE VEHICLE ON THE LIFT AND CHECKED EVERYTHING OUT. THE MECHANIC BROUGHT ME TO THE TRUCK THAT WAS ON THE LIFT AND SHOWED ME THE EXCESS BRAKE DUST ON THE RIMS. HE ASKED ME TO TRY TO TURN THE RIGHT SIDE WHEEL, IT WAS HARD TO TURN. HE TOLD ME THAT THIS IS WHERE THE PROBLEM COULD BE. THE LEFT WHEEL TURNED WITHOUT EFFORT BUT THE RIGHT SIDE WAS STUCK. I TOLD THE MECHANIC OF THE PROBLEMS THAT I HAVE WITH BRAKING AND THAT IT PULLS HARD TO THE RIGHT. THEY CHECKED ON BULLETINS AND THERE IS ONE BULLETIN ON UNUSUAL BRAKING ON THESE VEHICLES. THIS IS THE 3RD SET OF CALIPERS PUT ON THIS TRUCK AND STILL THE BRAKES ARE PULLING TO THE RIGHT. I AM HEADING OUT TO TENNESSEE ON AUGUST 14TH 2015 AND I AM QUITE CERTAIN THAT THIS PROBLEM WILL OCCUR AGAIN. THE DAY AFTER HAVING THE BRAKES "FIXED" FOR THE 3RD TIME THE RIMS ARE COVERED IN EXCESS BRAKE DUST. NOT ONLY IS THIS SLOWING MY VEHICLE DOWN TO GIVE ME LOWER MILEAGE IT IS ALSO A SAFETY HAZARD IF I HAVE TO BRAKE HARD AGAIN ON A CROWDED HIGHWAY AND SLAM INTO A FEW CARS AS WELL. WHAT HAPPENS THEN?

NHTSA complaint #10747347 — an unverified report by a vehicle owner.

at 9 miles Port ST Lucie, FL

POWER TRAIN

I ORDERED A NEW F-350 POWER STROKE DIESEL IN NOVEMBER. I WAITED UNTIL JAN 22 FOR IT TO BE DELIVERED TO ME. $65,000. WHEN I WENT TO PICK IT UP AT SUNRISE FORD IN FT PIERCE FLORIDA, IT LOOKED LIKE THE WHEEL HUBS WERE RUSTED SO I LOOKED UNDERNEATH. I COULD NOT BELIEVE WHAT I SAW. THE ENTIRE CARRIAGE TO THE DRIVE TRAIN WAS NOT ONLY CORRODED AND RUSTED, BUT HOLES WERE DEVELOPING IN THE DRIVE SHAFT, THE TIE RODS, THE CARRIAGE BOLTS, THE WHEEL SUPPORTS, THE U-JOINTS...NOT SURFACE RUST. IT WAS AS THOUGH THE TRUCK PARTS WERE TAKEN FROM A JUNK YARD. THE DEALER TOLD ME THEY ARE ALL LIKE THAT. SURE ENOUGH, WHEN I LOOKED UNDER ALL THE TRUCKS THEY WERE ALL ROTTED OUT...BEAUTIFUL BOX PUT ON ROTTED CHASSES. THE THING IS THAT WHEN YOU TOW TENS OF THOUSANDS OF POUNDS WITH THESE "WORK HORSES", IT IS THE CHASSIS THAT NEEDS TO BE STRONG AND WHEN IT IS ALREADY OXIDIZING, IT IS GOOD FOR NOTHING. I TOOK BACK MY DEPOSIT AND BEGAN TRAVELING TO NORTH PALM AND OTHER DEALERS....SAME THING...RUSTED AND ROTTED OUT CHASIS, CHASIS PARTS, DRIVE TRAIN AND PARTS AND BOLTS AND OTHER COMPONENTS. WE MADE THEM LIFT THE TRUCK SO I COULD SEE IF IT WAS AN OLD VEHICLE THEY WERE PASSING OFF AS NEW....9 MILES ON THE ODOMETER, TRAVELED BY FREIGHT...NOT DRIVEN...AND THE YEAR ON THE STICKER IN THE DOOR WAS 2014/JAN. WHEN I ASKED WHAT OTHER PEOPLE DO...HE SAID, "NO ONE EVER THINKS TO LOOK UNDERNEATH....BY THE WAY...THE CHASIS IS ONLY WARRANTIED FOR THREE YEARS...THEN FORD WASHES THEIR HANDS OF IT! WHAT HAPPENED TO AMERICA?THIS NEEDS TO BE PUT ON THE SOCIAL MEDIA. I FILMED THE ENTIRE UNDER CARRIAGE AND WOULD LIKE TO SEND THEM TO YOU.

NHTSA complaint #10565735 — an unverified report by a vehicle owner.

at 9 miles Port ST Lucie, FL

WHEELS

I ORDERED A NEW F-350 POWER STROKE DIESEL IN NOVEMBER. I WAITED UNTIL JAN 22 FOR IT TO BE DELIVERED TO ME. $65,000. WHEN I WENT TO PICK IT UP AT SUNRISE FORD IN FT PIERCE FLORIDA, IT LOOKED LIKE THE WHEEL HUBS WERE RUSTED SO I LOOKED UNDERNEATH. I COULD NOT BELIEVE WHAT I SAW. THE ENTIRE CARRIAGE TO THE DRIVE TRAIN WAS NOT ONLY CORRODED AND RUSTED, BUT HOLES WERE DEVELOPING IN THE DRIVE SHAFT, THE TIE RODS, THE CARRIAGE BOLTS, THE WHEEL SUPPORTS, THE U-JOINTS...NOT SURFACE RUST. IT WAS AS THOUGH THE TRUCK PARTS WERE TAKEN FROM A JUNK YARD. THE DEALER TOLD ME THEY ARE ALL LIKE THAT. SURE ENOUGH, WHEN I LOOKED UNDER ALL THE TRUCKS THEY WERE ALL ROTTED OUT...BEAUTIFUL BOX PUT ON ROTTED CHASSES. THE THING IS THAT WHEN YOU TOW TENS OF THOUSANDS OF POUNDS WITH THESE "WORK HORSES", IT IS THE CHASSIS THAT NEEDS TO BE STRONG AND WHEN IT IS ALREADY OXIDIZING, IT IS GOOD FOR NOTHING. I TOOK BACK MY DEPOSIT AND BEGAN TRAVELING TO NORTH PALM AND OTHER DEALERS....SAME THING...RUSTED AND ROTTED OUT CHASIS, CHASIS PARTS, DRIVE TRAIN AND PARTS AND BOLTS AND OTHER COMPONENTS. WE MADE THEM LIFT THE TRUCK SO I COULD SEE IF IT WAS AN OLD VEHICLE THEY WERE PASSING OFF AS NEW....9 MILES ON THE ODOMETER, TRAVELED BY FREIGHT...NOT DRIVEN...AND THE YEAR ON THE STICKER IN THE DOOR WAS 2014/JAN. WHEN I ASKED WHAT OTHER PEOPLE DO...HE SAID, "NO ONE EVER THINKS TO LOOK UNDERNEATH....BY THE WAY...THE CHASIS IS ONLY WARRANTIED FOR THREE YEARS...THEN FORD WASHES THEIR HANDS OF IT! WHAT HAPPENED TO AMERICA?THIS NEEDS TO BE PUT ON THE SOCIAL MEDIA. I FILMED THE ENTIRE UNDER CARRIAGE AND WOULD LIKE TO SEND THEM TO YOU.

NHTSA complaint #10565735 — an unverified report by a vehicle owner.

at 9 miles Port ST Lucie, FL

SUSPENSION

I ORDERED A NEW F-350 POWER STROKE DIESEL IN NOVEMBER. I WAITED UNTIL JAN 22 FOR IT TO BE DELIVERED TO ME. $65,000. WHEN I WENT TO PICK IT UP AT SUNRISE FORD IN FT PIERCE FLORIDA, IT LOOKED LIKE THE WHEEL HUBS WERE RUSTED SO I LOOKED UNDERNEATH. I COULD NOT BELIEVE WHAT I SAW. THE ENTIRE CARRIAGE TO THE DRIVE TRAIN WAS NOT ONLY CORRODED AND RUSTED, BUT HOLES WERE DEVELOPING IN THE DRIVE SHAFT, THE TIE RODS, THE CARRIAGE BOLTS, THE WHEEL SUPPORTS, THE U-JOINTS...NOT SURFACE RUST. IT WAS AS THOUGH THE TRUCK PARTS WERE TAKEN FROM A JUNK YARD. THE DEALER TOLD ME THEY ARE ALL LIKE THAT. SURE ENOUGH, WHEN I LOOKED UNDER ALL THE TRUCKS THEY WERE ALL ROTTED OUT...BEAUTIFUL BOX PUT ON ROTTED CHASSES. THE THING IS THAT WHEN YOU TOW TENS OF THOUSANDS OF POUNDS WITH THESE "WORK HORSES", IT IS THE CHASSIS THAT NEEDS TO BE STRONG AND WHEN IT IS ALREADY OXIDIZING, IT IS GOOD FOR NOTHING. I TOOK BACK MY DEPOSIT AND BEGAN TRAVELING TO NORTH PALM AND OTHER DEALERS....SAME THING...RUSTED AND ROTTED OUT CHASIS, CHASIS PARTS, DRIVE TRAIN AND PARTS AND BOLTS AND OTHER COMPONENTS. WE MADE THEM LIFT THE TRUCK SO I COULD SEE IF IT WAS AN OLD VEHICLE THEY WERE PASSING OFF AS NEW....9 MILES ON THE ODOMETER, TRAVELED BY FREIGHT...NOT DRIVEN...AND THE YEAR ON THE STICKER IN THE DOOR WAS 2014/JAN. WHEN I ASKED WHAT OTHER PEOPLE DO...HE SAID, "NO ONE EVER THINKS TO LOOK UNDERNEATH....BY THE WAY...THE CHASIS IS ONLY WARRANTIED FOR THREE YEARS...THEN FORD WASHES THEIR HANDS OF IT! WHAT HAPPENED TO AMERICA?THIS NEEDS TO BE PUT ON THE SOCIAL MEDIA. I FILMED THE ENTIRE UNDER CARRIAGE AND WOULD LIKE TO SEND THEM TO YOU.

NHTSA complaint #10565735 — an unverified report by a vehicle owner.

at 9 miles Port ST Lucie, FL

STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

I ORDERED A NEW F-350 POWER STROKE DIESEL IN NOVEMBER. I WAITED UNTIL JAN 22 FOR IT TO BE DELIVERED TO ME. $65,000. WHEN I WENT TO PICK IT UP AT SUNRISE FORD IN FT PIERCE FLORIDA, IT LOOKED LIKE THE WHEEL HUBS WERE RUSTED SO I LOOKED UNDERNEATH. I COULD NOT BELIEVE WHAT I SAW. THE ENTIRE CARRIAGE TO THE DRIVE TRAIN WAS NOT ONLY CORRODED AND RUSTED, BUT HOLES WERE DEVELOPING IN THE DRIVE SHAFT, THE TIE RODS, THE CARRIAGE BOLTS, THE WHEEL SUPPORTS, THE U-JOINTS...NOT SURFACE RUST. IT WAS AS THOUGH THE TRUCK PARTS WERE TAKEN FROM A JUNK YARD. THE DEALER TOLD ME THEY ARE ALL LIKE THAT. SURE ENOUGH, WHEN I LOOKED UNDER ALL THE TRUCKS THEY WERE ALL ROTTED OUT...BEAUTIFUL BOX PUT ON ROTTED CHASSES. THE THING IS THAT WHEN YOU TOW TENS OF THOUSANDS OF POUNDS WITH THESE "WORK HORSES", IT IS THE CHASSIS THAT NEEDS TO BE STRONG AND WHEN IT IS ALREADY OXIDIZING, IT IS GOOD FOR NOTHING. I TOOK BACK MY DEPOSIT AND BEGAN TRAVELING TO NORTH PALM AND OTHER DEALERS....SAME THING...RUSTED AND ROTTED OUT CHASIS, CHASIS PARTS, DRIVE TRAIN AND PARTS AND BOLTS AND OTHER COMPONENTS. WE MADE THEM LIFT THE TRUCK SO I COULD SEE IF IT WAS AN OLD VEHICLE THEY WERE PASSING OFF AS NEW....9 MILES ON THE ODOMETER, TRAVELED BY FREIGHT...NOT DRIVEN...AND THE YEAR ON THE STICKER IN THE DOOR WAS 2014/JAN. WHEN I ASKED WHAT OTHER PEOPLE DO...HE SAID, "NO ONE EVER THINKS TO LOOK UNDERNEATH....BY THE WAY...THE CHASIS IS ONLY WARRANTIED FOR THREE YEARS...THEN FORD WASHES THEIR HANDS OF IT! WHAT HAPPENED TO AMERICA?THIS NEEDS TO BE PUT ON THE SOCIAL MEDIA. I FILMED THE ENTIRE UNDER CARRIAGE AND WOULD LIKE TO SEND THEM TO YOU.

NHTSA complaint #10565735 — an unverified report by a vehicle owner.