218 of the
11,737 complaints filed about the Ford Mustang
are about the glass, mirrors and wipers —
2% of everything owners reported.
The worst model year for it is 2015.
218
Complaints
2%
Share of all complaints
4
Crashes
1
Fires
Windows, Mirrors & Wipers complaints by model year
The contact owns a 2025 Ford Mustang. The contact received notifications of NHTSA Campaign Numbers: 25V546000 (Exterior Lighting) and 26V418000 (Visibility); however, the parts to do the recall repairs were unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that several exterior lights randomly illuminated while the vehicle was turned on or off, causing the battery to drain. The parking lights, headlights, and the turn signals were unintendedly illuminated. The vehicle was taken to the dealer, who confirmed that parts for NHTSA Campaign Numbers: 26V418000 (Visibility) were not yet available. The dealer confirmed that there was water intrusion into the module at the front of the vehicle that had caused an electrical short. The dealer stated that the wiring harness needed to be replaced before the vehicle was repaired under NHTSA Campaign Number: 25V546000 (Exterior Lighting). The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 2,800.
NHTSA complaint #11753234 — an unverified report by a vehicle owner.
The contact owns a 2025 Ford Mustang. The contact received notification of NHTSA Campaign Number: 26V159000 (Visibility); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the NHTSA Hotline for assistance. The contact had not experienced a failure.
NHTSA complaint #11747970 — an unverified report by a vehicle owner.
9 days after I purchased this 2026 Mustang GT brand new. The first rain storm. After activating the wipers. Said wipers broke and went flying airborne over the vehicle into traffic. At which point I couldn’t see as it was raining heavy. This resulted in a near head on collision with oncoming traffic and the wiper arm damaged the windshield. Obviously Ford installed defective/faulty parts/wipers on the vehicle at the factory. Parts which Fords has claimed they are not responsible or liable for installing damaged. And which Ford refused to warranty. Or accept any responsibility for.
NHTSA complaint #11743949 — an unverified report by a vehicle owner.
Rear view mirror came away from windshield when adjusting. Resulted in damaged windshield that needed to be replaced. Shards of glass in the vehicle. Replacement cost from Safelite around $1000 (It seems that the glass wasn't correctly laminated, meaning the top later peeled away easily with the mirror mount
NHTSA complaint #11735446 — an unverified report by a vehicle owner.
The Main screen in the car completely went black all of the sudden with no prior warnings or signs to show cause of the outage. The duration of time was over 5 minutes and it was only the center screen not the screen behind the steering wheel it stayed on.The car mostly runs off of the center touch screen with all the braking, lane keeping, powered windows, airbags, gps etc to not have any control over any functions due to the screen outage is a big concern. It has not happened again but just this one time. I also have noticed if I put the vehicle in lane keeping control it starts to leak fluid on my feet inside the vehicle.
NHTSA complaint #11713160 — an unverified report by a vehicle owner.
The vehicle has experienced repeated and ongoing electrical system failures, including chronic battery drain that causes the vehicle to fail to start, erratic HVAC operation where controls do not function as intended, and persistent water intrusion into the doors and interior areas. The HVAC malfunction has resulted in the inability to properly defrost or defog the windshield while driving, significantly impairing visibility and creating an immediate safety hazard. These issues appear consistent with failure or corrosion of the Smart Junction Box (SJB) or related electrical control components. Replacement Smart Junction Boxes are unavailable through both Ford and aftermarket sources, preventing proper repair of the defect. The electrical instability and water intrusion present a risk of sudden loss of vehicle operability, impaired visibility, and unpredictable electrical behavior while the vehicle is in motion, creating a safety risk to the driver, passengers, and others on the road. The issues are recurring and reproducible.
NHTSA complaint #11707092 — an unverified report by a vehicle owner.
The contact leased a 2025 Ford Mustang from Avis Car Rental. The contact stated that while driving at an undisclosed speed on a cliffside highway around a curve, the rear passenger’s side window unexpectedly lowered and slammed down, causing a loud noise and allowing wind to enter the vehicle. The contact thought something had crashed into the vehicle. The contact pulled over and inspected the vehicl,e but found that there was no impact to the vehicle. Avis Car Rental was made aware of the failure and informed the contact that the vehicle was included in NHTSA Campaign Number: 25V546000 (Exterior Lighting). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was not available.
NHTSA complaint #11705788 — an unverified report by a vehicle owner.
While driving approximately 55 mph on a four-lane highway around 8 p.m., the rear window of my 2024 Mustang GT 5.0 Premium exploded/shattered and is now visibly pulling away from the frame. The glass appears ready to collapse inward. Weather conditions were damp with light misting rain and a temperature near 55°F. The rear defroster was not in use, and there were no warning signs or cracks prior to the failure. Only one other vehicle was nearby, so it is not consistent with road debris. The explosion/shatter occurred suddenly and without impact. Photos clearly show the glass shattered separating from the body seam. This presents a clear safety hazard because the rear window could shatter or detach while driving, risking injury to occupants and other motorists. I have photos documenting the damage. The vehicle has not yet been repaired. Ford dealership will be notified when they open in the morning. No injuries occurred, but safety risk is significant. This vehicle is a year old and is garage kept and not exposed to harsh environments. There was no reason for the window to shatter.
NHTSA complaint #11696476 — an unverified report by a vehicle owner.
The contact owns a 2019 Ford Mustang. The contact stated that while driving at an undisclosed speed, it was extremely difficult to see through the rear glass. Upon closer inspection, the contact became aware that the rear glass made objects appear warped. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 3,700.
NHTSA complaint #11673512 — an unverified report by a vehicle owner.
My vehicle had a recall: Ford recall 22S06 involves 2015-2017 Ford Mustangs due to a potential issue with the rearview camera. The wiring for the rearview camera may be loose or damaged, causing the camera to display a blank or distorted image. This can reduce the driver's visibility behind the vehicle, potentially increasing the risk of a crash. The dealership at Ford Chapman Automobile claims the issue is fixed but they never fixed anything on my backup camera. It was blinking and they said it is normal for this vehicle. My backup camera is not working and they are refusing to fix it. I have contacted Ford but they also refer to the report from the dealership and say according to the dealership the problem is fixed and there is nothing that could do. My car has very limited visibility and this causes problems when backing up.
NHTSA complaint #11672774 — an unverified report by a vehicle owner.
The contact owns a 2020 Ford Mustang. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the message "Contact your Dealer" was displayed on the screen. The contact stated that a dealer was contacted. The vehicle was taken to the dealer and was inspected, and the contact was informed that there was no failure found and provided the contact with the cost for a diagnostic test. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V575000 (VISIBILITY, BACK OVER PREVENTION); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 17,000.
NHTSA complaint #11670350 — an unverified report by a vehicle owner.
The contact owns a 2012 Ford Mustang. The contact stated while driving at various speeds, the front windshield wipers independently activated. There were no warning lights illuminated. Additionally, the contact stated that the front windshield wiper fluid reservoir failed to drain the excess water as intended. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the cost. The vehicle was taken to a local independent mechanic for a second opinion, where it was diagnosed, and the contact was informed that the windshield wiper motor needed to be replaced. The vehicle was repaired at the consumer's expense; however, after 3 months the failure reoccurred. The vehicle was taken back to the same local independent mechanic for the windshield wiper motor replacement. The manufacturer was made aware of the failure. The failure mileage was approximately 56,000.
NHTSA complaint #11665862 — an unverified report by a vehicle owner.
I was driving on the highway went to adjust my rearview mirror and my mirror just snapped from the windshield and broke off from the windshield also breaking the windshield as well took it to the ford dealership the car is just only 5k miles they wouldn’t even cover it said it was “excessive force” multiple people with the same vehicle had the same issue and they don’t want to cover it it’s $1000 to replace the windshield or you rearview mirror is just broke and the windshield is just cracked
NHTSA complaint #11649474 — an unverified report by a vehicle owner.
The contact owns a 2020 Ford Mustang. The contact stated that while in reverse(R), the back over prevention camera intermittently failed to operate as needed and was distorted or there was a blank image on the screen. Upon investigation, the contact discovered NHTSA Campaign Number: 20V575000 (VISIBILITY, BACK OVER PREVENTION); and linked the failure to the recall. The vehicle was taken to a dealer and a diagnostic test was performed and the camera failure was confirmed. The dealer notified the contact that the vehicle was previously repaired under the recall. The manufacturer was made aware of the failure and the contact was provided a case number. The manufacturer advised the contact to call the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.
NHTSA complaint #11646241 — an unverified report by a vehicle owner.
The contact owns a 2019 Ford Mustang. The contact stated while driving at various speeds, the front driver’s and passenger’s side windows would intermittently lower independently. The vehicle was taken to a local dealer where the software was updated, relubricated, and other repairs were performed; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 45,000.
NHTSA complaint #11644606 — an unverified report by a vehicle owner.
The contact owns a 2024 Ford Mustang. The contact stated that while driving at an undisclosed speed and attempting to make a left turn, the contact was unable to see oncoming traffic in the passenger's side rearview mirror. The contact adjusted the passenger's side rearview mirror, but the failure persisted. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 400.
NHTSA complaint #11627952 — an unverified report by a vehicle owner.
The contact owns a 2020 Ford Mustang. The contact stated while the vehicle was parked or driving, the front passenger’s side window moved independently. The vehicle was driven to the dealer where it was diagnosed and determined that the passenger’s side window motor and wiring harness needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 20,000.
NHTSA complaint #11620968 — an unverified report by a vehicle owner.
Windshield wipers turn on randomly and will not stay on when switch is on, also sprays washer fluid on windshield randomly and wipers do not work making it a very dangerous driving hazard
NHTSA complaint #11615102 — an unverified report by a vehicle owner.