FaultScore report
Owners have filed 253 complaints about the 1998 Volkswagen Jetta with NHTSA between 1998 and 2023. The largest single group is the windows, mirrors & wipers. Across this model's run it ranks 23 of 33 worst.
FaultScore 44/100
Higher is worse. Measured against the other years of the Volkswagen Jetta.
How this is worked out253
Complaints
14
Crashes reported
8
Fires reported
9
Injuries reported
78,000 mi
Median mileage at failure
Half of reported failures happened before this
28%
Failed under 36,000 miles
Inside a typical bumper-to-bumper warranty
The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.
Click any bar to open that year's report.
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
2 crashes, 1 fires · median 120,000 mi
4 crashes, 0 fires · median 120,000 mi
1 crashes, 0 fires · median 79,100 mi
1 crashes, 0 fires · median 128,806 mi
1 crashes, 0 fires
NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all complaints include one.
The agency crash-tested this model year itself. These are its own photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA rebuilt the programme for the 2011 model year and states that ratings either side of that change are not comparable — so do not read these against a 2011-or-newer car's stars.
Side barrier crash test
| Configuration | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 1998 Volkswagen Jetta III 4-DR. w/SAB | — | — | — | — |
A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.
An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.
FUEL TANK PUNCTURE
FUEL TANK PUNCTURE
THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY EVALUATION.THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.
A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
EQUIPMENT:OTHER:LABELS
CERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.8L VR6 ENGINES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THE RECOMMENDED COLD TIRE INFLATION PRESSURE PUBLISHED ON THE LABEL FOR TIRES OF THE SIZE 205/50 R15 86H IS 0.1 BAR (1.45 PSI) TOO LOW. IT SHOULD BE 2.5 BAR (36.3 PSI). THE LABEL RECOMMENDS 2.4 BAR (34.8 PSI = 35 PSI).
Risk: UNDER INFLATED TIRES CAN AFFECT VEHICLE HANDLING, AND DRIVING WITH SUBSTANTIALY UNDER INFLATED TIRES PUTS THE CONSUMER AT A RISK FOR A CRASH.
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
ON SOME PASSENGER VEHICLES, THE FUEL TANK FILLER NECK CAN SUFFER ABRASION DAMAGE IF THE REAR TIRE GOES FLAT AND THE VEHICLE IS DRIVEN UNTIL THE TIRE DISINTEGRATES.
Risk: FUEL LEAKAGE CAN OCCUR INCREASING THE RISK OF A FIRE.
Canada runs its own recall programme, and its campaigns do not always mirror the American ones.
Lights And Instruments
On certain Golf, GTI, Jetta, Jetta wagon, New Beetle, New Beetle convertible, Passat and Passat wagon, the brake lamp switch may malfunction. If this happens, the brake lamps could become inoperative; or could come on and stay on, even though the vehicle is parked. Correction: Dealers will replace the brake lamp switch with a newly revised version. This action includes vehicles previously affected by Transport Canada recall 03-184 and 04-075. The switch installed during this prior repair may not function properly. Note: parts available December 2006.
Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.
Reports where the owner recorded a crash, a fire, an injury or a death.
WHEELS
DT*: THE CONTACT STATED THE LEFT REAR WHEEL DETACHED FROM THE VEHICLE, CROSSED THE HIGHWAY AND HIT ANOTHER VEHICLE. THE OTHER VEHICLE SUSTAINED MINOR BODY DAMAGE. A POLICE REPORT WAS FILED. THIS OCCURRED WHILE DRIVING 35 MPH WITHOUT WARNING. THE VEHICLE WAS PULLED TO THE SIDE OF THE HIGHWAY. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT REPAIR SHOP. THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM; HOWEVER THE LEFT REAR WHEEL ASSEMBLY, BRAKES, RIM AND TIRE WERE REPLACED. THE MANUFACTURER WAS NOT ALERTED.*AK UPDATED 7/13/2006 - THE BEARING ON THE LEFT REAR WHEEL WAS LOOSE AND WORN.
NHTSA complaint #10160152 — an unverified report by a vehicle owner.
SUSPENSION:REAR
DT*: THE CONTACT STATED THE LEFT REAR WHEEL DETACHED FROM THE VEHICLE, CROSSED THE HIGHWAY AND HIT ANOTHER VEHICLE. THE OTHER VEHICLE SUSTAINED MINOR BODY DAMAGE. A POLICE REPORT WAS FILED. THIS OCCURRED WHILE DRIVING 35 MPH WITHOUT WARNING. THE VEHICLE WAS PULLED TO THE SIDE OF THE HIGHWAY. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT REPAIR SHOP. THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM; HOWEVER THE LEFT REAR WHEEL ASSEMBLY, BRAKES, RIM AND TIRE WERE REPLACED. THE MANUFACTURER WAS NOT ALERTED.*AK UPDATED 7/13/2006 - THE BEARING ON THE LEFT REAR WHEEL WAS LOOSE AND WORN.
NHTSA complaint #10160152 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
WHILE DRIVING 35 MPH VEHICLE COLLIDED WITH A TREE. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. DRIVER AND PASSENGER SUSTAINED MINOR INJURIES, AND WERE TRANSPORTED TO THE HOSPITAL. VEHICLE WAS TAKEN TO THE DEALER AND DEALER WAS UNABLE TO DUPLICATE OR RESOLVE THE PROBLEM.
NHTSA complaint #10075721 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:IGNITION
I OWN A 1998 VOLKSWAGON JETTA, WOLFSBURG EDITION. I'VE BEEN STRANDED A TOTAL OF 6 OR 7 TIMES (LOSING COUNT) ON THE INTERSTATE BY THIS VEHICLE. PURCHASED THIS VEHICLE FROM A PRIVATE OWNER LESS THAN A YEAR AGO AND HAVE EXPERIENCED NUMEROUS MYSTERIOUS PROBLEMS EVER SINCE. I WORK FOR THE STATE OF INDIANA, COMMUNTE INTO INDIANAPOLIS 5 DAYS A WEEK, I AM AN INTERSTATE TRAVELER. I HAVE FORGIVEN MOST OF THE PROBLEMS THIS CAR HAS HAD, BUT RECENTLY HAVE REACHED THE LIMIT. JUST LAST WEEK I WAS ONCE AGAIN STRANDED ON THE INTERSTATE DURING RUSH HOUR AND MY CAR SUDDENLY STOPPED RUNNING AND SMOKE BEGAN TO RISE FROM MY STEERING COLUMN. THIS SITUATION TERRIFIED ME. NOT ONLY DID I HAVE TO URGENTLY COAST TO THE SHOULDER OF THE INTERSTATE, BUT I WAS IN FEAR THAT THE CAR WOULD BE ON FIRE DUE TO SEEING THIS SMOKE. THE CAR WAS TOWED AND THE IGNITION COIL WAS REPLACED; ALTHOUGH THE SERVICE MAN DIDN'T THINK THAT WAS THE SOURCE OF THE SMOKE FROM MY STEERING COLUMN. I KNOW FROM READING OTHER COMPLAINTS THAT THE BAD IGNITION COIL IN THESE VEHICLES IS A COMMON PROBLEM. THERE ARE EXISTING RECALLS ON SOME VOLKSWAGON IGNITION COILS. THIS SEEMS UNJUST CONSIDERING THEY USED THE SAME IGNITION COIL IN THE 1998 THAT THEY DID IN OTHER VEHICLE YEARS. THIS REPAIR COST ME $400, WHICH IS JUST ICING ON THE CAKE FOR ME RIGHT NOW. NOW MY AIRBAG LIGHT IS ON AND THE SERVICEMAN WHO REPLACED THE IGNITION COIL SAYS ALL IS CONNECTED AND HE THINKS THE SMOKE IN THE CAR WAS COMING FROM THE AIRBAG WIRING. HE SAID THERE'S NO WAY TO DISCONNECT THE AIRBAG (TO STOP ANY CHANCE OF IT EXPLODING OUT ON ME WHILE DRIVING). IF IT COMES OUT WHILE DRIVING..I AM DEAD.IF IT FAILS IN AN ACCIDENT.I COULD BE DEAD. I AM AFRAID TO EVEN HAVE MY FAMILY IN THE CAR. I HONESTLY THINK IT'S ENTIRE ELECTRICAL SYSTEM IS WIRED INCORRECTLY. PLEASE ASSIST ME IN GETTING JUSTICE SERVED. I'VE HEARD OF SO MANY OTHERS WHO ARE MISTREATED AND IGNORED BY VOLKSWAGON. THIS VEHICLE'S REPEATED FAILURE SHOULD BE NOTED. I APPRECIATE ANYTHING YOU CAN DO.
NHTSA complaint #10068345 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:BRAKE LIGHTS
STOP BRAKE LIGHT TOO DIM ON VW JETTA 1999 OLD BODY STYLE. I WAS DRIVING ON A LOCAL ROAD WITH A SAFE DISTANCE TO THE CAR INFRONT OF ME ( A JETTA 1999 OLD BODY STYLE) ALL OF A SUDDEN THE CAR STOPPED AND I NEVER SAW ITS TAIL LIGHTS TURN ON. CONSEQUENTLY I REAR ENDED THE VEHICLE RESULTING IN A TOTAL LOSS OF MY VEHICLE. INTERESTINGLY THE DRIVER IN THE CAR INFRONT OF ME TOLD ME THAT EVER SINCE HE HAD PURCHASED THIS CARD (ABOUT 2 YRS AGO) HE HAS BEEN REAR ENDED 3 TIMES BEFORE. TODAY I WAS DRIVING DOWN AND I NEARLY REAR ENDED ANOTHER JETTA OF THE SAME MAKE AND MODEL. I WAS OBEYING ALL TRAFFIC LAWS AND MAINTAINING A VERY SAFE DRIVING DISTANCE TO THE VEHICLE INFRONT OF ME. I MY SELF OWN THE SAME JETTA AND SEVERAL TIMES I HAVE HEARD COMPLAINTS FROM OTHER DRIVERS THAT MY TAIL LIGHTS ARE TOO DIM AND THEY NEARLY REAR ENDED ME. I WILL REALLY APPRECIATE IF THE OFFICE CAN INVESTIGATE THIS ISSUE. THIS WILL SAVE A LOT OF PEOPLE FROM GETTING INJURED. THANK YOU JUNAID .
NHTSA complaint #10037343 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
A FIRE STARTED IN ENGINE COMPARTMENT WHILE DRIVING 45 MPH. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.
NHTSA complaint #8003831 — an unverified report by a vehicle owner.
In the owners' own words, exactly as filed with NHTSA.
AIR BAGS
Airbag Warning Light On
NHTSA complaint #11545807 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE VEHICLES' ANTI THEFT HAD WENT HAYWIRE. WENT TO START, BEEP SOUND WENT OFF. THEN WAS LOCKED INSIDE CAR. WITH THE ALARM GOING OFF. WAS ONLY ABLE TO EXIT VEHICLE BY HAVING PASSERBY UNHOOK BATTERY, WHILE I HELD THE UNLOCK BUTTON. THIS WAS OVER 2 WEEKS AGO. WHEN HOOKING BATTERY BACK UP, THE ALARM STILL GOES OFF. I AM UNABLE TO DRIVE. THE BATTERY WAS PURCHASED NEW IN JUNE. NOTHING HAS BEEN ADDED TO VEHICLE. PLEASE ADVISE TO HOW THIS MATTER WILL BE RESOLVED & IF ANYONE ELSE HAS HAD A SIMILAR PROBLEM.
NHTSA complaint #11046171 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
THE VEHICLES' ANTI THEFT HAD WENT HAYWIRE. WENT TO START, BEEP SOUND WENT OFF. THEN WAS LOCKED INSIDE CAR. WITH THE ALARM GOING OFF. WAS ONLY ABLE TO EXIT VEHICLE BY HAVING PASSERBY UNHOOK BATTERY, WHILE I HELD THE UNLOCK BUTTON. THIS WAS OVER 2 WEEKS AGO. WHEN HOOKING BATTERY BACK UP, THE ALARM STILL GOES OFF. I AM UNABLE TO DRIVE. THE BATTERY WAS PURCHASED NEW IN JUNE. NOTHING HAS BEEN ADDED TO VEHICLE. PLEASE ADVISE TO HOW THIS MATTER WILL BE RESOLVED & IF ANYONE ELSE HAS HAD A SIMILAR PROBLEM.
NHTSA complaint #11046171 — an unverified report by a vehicle owner.
TIRES
TO YO PROXIES FOUR INNER IM ASSUMING TIRE BANDS? FAILED CAUSING A BULGE ON THE INER PART OF MY PASSENGER SIDE FRONT TIRE. NEVER STRUCK ANY OBJECT I WAS JUST DRIVING AND STARTED TO NOTICE A WOBBLE I THOUGHT IT WAS A FRONT END ISSUE SO DIDN'T CHECK TIRE BUT HAD FRONT END LOOKED AT AND TIRE STILL WASN'T NOTICED BECAUSE OF THE PLACEMENT OF FAILURE WAS DIFFICULT TO SEE HOWEVER NOW IS VERY APPARENT. HAD TO REPLACE FRONT SHOCKS ON 98 VW JETTA AS WELL AS FRONT END BUSHINGS AND PASSENGER A ARM
NHTSA complaint #10870589 — an unverified report by a vehicle owner.
SUSPENSION
LATE IN APRIL, 2013 I INSTALLED A PASSENGER SIDE CONTROL ARM ON A 1998 VW JETTA TDI. THE CONTROL ARM WAS PURCHASED FROM AUTOZONE ( THEIR PART # 520-782) AS AN ASSEMBLY WITH THE BALL JOINT INSTALLED. THE CAR RAN FINE FOR ABOUT 2 WEEKS. THEN WHILE DRIVING IT BEGAN PULLING TO THE RIGHT. ON EXAMINATION, 2 OF THE 3 BOLTS WHICH HOLD THE BALL JOINT ON THE CONTROL ARM WERE MISSING, AND THE THIRD WAS EASILY REMOVED BY FINGER. WHEN IT WAS INSTALLED ALL 3 WERE IN PLACE. THE ONE BOLT REMAINING DID NOT HAVE ANY LOCKING COMPOUND, NOR DID IT HAVE A MECHANICAL LOCKING DEVICE, SUCH AS A LOCK WASHER OR LOCK NUT. I INSTALLED 3 HARDENED BOLTS WITH LOCKING COMPOUND, AND THE CAR HAS BEEN FINE FOR THE PAST 5 DAYS. IF THE THIRD BOLT HAD FALLEN OUT, THE VEHICLE WOULD HAVE BEEN IMPOSSIBLE TO CONTROL, AND THE PROBABLE RESULT WOULD HAVE BEEN A CRASH.
NHTSA complaint #10511820 — an unverified report by a vehicle owner.
EQUIPMENT
LATE IN APRIL, 2013 I INSTALLED A PASSENGER SIDE CONTROL ARM ON A 1998 VW JETTA TDI. THE CONTROL ARM WAS PURCHASED FROM AUTOZONE ( THEIR PART # 520-782) AS AN ASSEMBLY WITH THE BALL JOINT INSTALLED. THE CAR RAN FINE FOR ABOUT 2 WEEKS. THEN WHILE DRIVING IT BEGAN PULLING TO THE RIGHT. ON EXAMINATION, 2 OF THE 3 BOLTS WHICH HOLD THE BALL JOINT ON THE CONTROL ARM WERE MISSING, AND THE THIRD WAS EASILY REMOVED BY FINGER. WHEN IT WAS INSTALLED ALL 3 WERE IN PLACE. THE ONE BOLT REMAINING DID NOT HAVE ANY LOCKING COMPOUND, NOR DID IT HAVE A MECHANICAL LOCKING DEVICE, SUCH AS A LOCK WASHER OR LOCK NUT. I INSTALLED 3 HARDENED BOLTS WITH LOCKING COMPOUND, AND THE CAR HAS BEEN FINE FOR THE PAST 5 DAYS. IF THE THIRD BOLT HAD FALLEN OUT, THE VEHICLE WOULD HAVE BEEN IMPOSSIBLE TO CONTROL, AND THE PROBABLE RESULT WOULD HAVE BEEN A CRASH.
NHTSA complaint #10511820 — an unverified report by a vehicle owner.
STRUCTURE:BODY
I HAVE BEEN TRAPPED INSIDE THE FRONT SEAT OF THIS VEHICLE. BOTH FRONT DOORS WILL OCCASIONALLY NOT OPEN FROM INSIDE OR OUTSIDE THE CAR, EVEN WITH THE DOORS UNLOCKED. THIS IS AN INTERMITTENT AND UNPREDICTABLE PROBLEM THAT I FEEL IS QUITE DANGEROUS. THESE VEHICLES SHOULD HAVE BEEN RECALLED AND HAD THE DOOR LOCKING MECHANISM REPLACED.
NHTSA complaint #10484666 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
I HAVE BEEN TRAPPED INSIDE THE FRONT SEAT OF THIS VEHICLE. BOTH FRONT DOORS WILL OCCASIONALLY NOT OPEN FROM INSIDE OR OUTSIDE THE CAR, EVEN WITH THE DOORS UNLOCKED. THIS IS AN INTERMITTENT AND UNPREDICTABLE PROBLEM THAT I FEEL IS QUITE DANGEROUS. THESE VEHICLES SHOULD HAVE BEEN RECALLED AND HAD THE DOOR LOCKING MECHANISM REPLACED.
NHTSA complaint #10484666 — an unverified report by a vehicle owner.
POWER TRAIN
TL*THE CONTACT OWNS A 1998 VOLKSWAGEN JETTA GL. THE CONTACT STATED THAT THE GEAR SHIFT LEVER WOULD NOT RELEASE OUT OF PARK BECAUSE THE BRAKE SENSOR FAILED. EACH TIME THE BRAKE PEDAL WAS DEPRESSED, THE GEAR SHIFT WOULD NOT MOVE OUT OF PARK. THE CONTACT CALLED THE DEALER WHO STATED THAT SHE WOULD HAVE TO REPAIR THE VEHICLE AT HER EXPENSE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 130,000.
NHTSA complaint #10384265 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
TOTALLY RUSTED OUT AREA AROUND GAS INTAKE PIPE. VOLKSWAGEN JETTA 1998.
NHTSA complaint #10383390 — an unverified report by a vehicle owner.
STRUCTURE
TOTALLY RUSTED OUT AREA AROUND GAS INTAKE PIPE. VOLKSWAGEN JETTA 1998.
NHTSA complaint #10383390 — an unverified report by a vehicle owner.
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
TL*THE CONTACT OWNS A 1998 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 15 MPH THE VEHICLE HIT A POT HOLE AND SUSTAINED A FLAT TIRE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD TO REPLACE THE TIRE WITH THE SPARE AND THE JACK BROKE. THE DEALER WAS CONTACTED AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER STATED THAT THE JACK WAS NOT COVERED UNDER WARRANTY AND IT WOULD BE THE CONTACTS RESPONSIBILITY TO REPLACE IT. THE JACK WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
NHTSA complaint #10373468 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
REQUEST FOR COMPLETE CONSUMER COPIES RE SAFETY REPORT ON 1998 VOLKSWAGEN JETTA. *TGW
NHTSA complaint #10367558 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I OWN A 1998 VW JETTA GL AND HAVE HAD TO REPLACE THE TRANSMISSION TWICE NOW BECAUSE, I AM TOLD, VW INCREASED THE TORQUE ON JETTAS OF THIS YEAR BY ADDING A 5TH GEAR, WHICH RESULTS IN EXCESSIVE WEAR TO THE REVERSE GEAR AND RESULTS IN SEVERAL REVERSE GEAR TEETH CHIPPING, THUS RENDERING REVERSE INOPERABLE. AS I SAID BEFORE I HAVE HAD TO REPLACE MY TRANSMISSION TWICE NOW DUE TO THE FAULTY REVERSE GEAR.
NHTSA complaint #10297012 — an unverified report by a vehicle owner.
STEERING
TL*THE CONTACT OWNS A 1998 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE CONTROL ARM BUSHING NEEDED TO BE REPLACED BECAUSE IT MADE A NOISE AND CAUSED THE VEHICLE TO LUNGE FORWARD WHEN STOPPING. A MECHANIC STATED THAT THE REPLACEMENT WOULD COST NEARLY $500. IN ADDITION, THE STEERING RACK WOULD MAKE A NOISE WHEN THE STEERING WHEEL WAS TURNED. THE MECHANIC ADDED STEERING FLUID AND INFORMED THE CONTACT THAT THERE WAS A SUBSTANTIAL LEAK, WHICH WAS WORSENING. THE ESTIMATE TO REPAIR THE LEAK WAS $1,084.84. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER. THE CURRENT MILEAGE WAS APPROXIMATELY 86,000 AND FAILURE MILEAGE WAS APPROXIMATELY 84,000.
NHTSA complaint #10249004 — an unverified report by a vehicle owner.
SUSPENSION
TL*THE CONTACT OWNS A 1998 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE CONTROL ARM BUSHING NEEDED TO BE REPLACED BECAUSE IT MADE A NOISE AND CAUSED THE VEHICLE TO LUNGE FORWARD WHEN STOPPING. A MECHANIC STATED THAT THE REPLACEMENT WOULD COST NEARLY $500. IN ADDITION, THE STEERING RACK WOULD MAKE A NOISE WHEN THE STEERING WHEEL WAS TURNED. THE MECHANIC ADDED STEERING FLUID AND INFORMED THE CONTACT THAT THERE WAS A SUBSTANTIAL LEAK, WHICH WAS WORSENING. THE ESTIMATE TO REPAIR THE LEAK WAS $1,084.84. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER. THE CURRENT MILEAGE WAS APPROXIMATELY 86,000 AND FAILURE MILEAGE WAS APPROXIMATELY 84,000.
NHTSA complaint #10249004 — an unverified report by a vehicle owner.
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE WINDOWS IN THE DOORS ARE FALLING DOWN AND NEEDING THE MECHANISM REPLACED. THIS HAS HAPPENED TO 3 OF THE DOORS SO FAR. HAS THIS BEEN A PROBLEM-WAS THERE EVER A RECALL FOR THIS-THIS SEEMS LIKE A WEIRD THING TO HAVE HAPPEN. IT IS A SAFETY ISSUE BECAUSE YOU CANNOT ROLL THE WINDOW UP OR DOWN, AS WELL AS THE INTERIOR GETTING WET FROM THE WEATHER. THANK YOU. REBECCA
NHTSA complaint #10226616 — an unverified report by a vehicle owner.
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE 1998 VW JETTA--I PRESENTLY HAVE THREE ELECTRIC WINDOWS WHICH DO NOT GO UP OR DOWN. TWO OF THEM HAVE PREVIOUSLY BEEN REPAIRED. THIS APPEARS TO BE A DEFECT OR NEEDED RECALL. CAUSE OF PROBLEMS IS MOTORS OR REGULATORS. THESE SHOULD BE REPAIRED BY VW. OF ALL THE VEHICLES I HAVE OWNED IN THE PAST 40 YEARS WITH ELECTRIC WINDOWS I HAVE NEVER HAD A PROBLEMS EXCEPT WITH THE VW JETTA.
NHTSA complaint #10204217 — an unverified report by a vehicle owner.
WHEELS:LUGS/NUTS/BOLTS/STUDS
TL*THE CONTACT OWNS A 1998 VOLKSWAGEN JETTA. WHILE DRIVING 25 MPH, THE ABS WARNING LIGHT ILLUMINATED AND THE PASSENGER SIDE REAR WHEEL DISENGAGED. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE WHEEL BEARING SEPARATED. THEY REPLACED THE WHEEL BEARINGS, SPINDLES, SPEED SENSOR, RING, AND DRUM. APPROXIMATELY TWO YEARS LATER, WHILE DRIVING 55-60 MPH, THE PASSENGER SIDE REAR WHEEL DISENGAGED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER STATED THAT THE WHEEL BEARINGS FAILED. AS OF AUGUST 21, 2007, THE FAILURE HAS NOT BEEN REPAIRED. THE CONTACT ALSO STATED THAT THE WINDOWS WOULD NOT ROLL UP OR DOWN. THE DEALER STATED THAT THE WINDOW REGULATORS FAILED AND THAT THERE WAS A RECALL ON PREVIOUS MODELS. THE NHTSA CAMPAIGN ID AND POWERTRAIN WERE UNAVAILABLE. THE CURRENT MILEAGE WAS 138,022 AND FAILURE MILEAGE WAS 101,612.
NHTSA complaint #10200262 — an unverified report by a vehicle owner.
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
LIKE OTHERS, I HAVE HAD THE IGNITION COIL REPLACED. THIS HAPPENED AFTER THE WARRANTY EXPIRED, OF COURSE. I HAVE ALSO HAD ELECTRICAL PROBLEMS WITH THE WINDOWS (REGULATOR AND MOTOR) FOR ALL OF THEM. NOW, MY CHECK ENGINE LIGHT IS FLASHING AND THE CAR IS SPUTTERING. I KNOW THE SECONDARY AIR INTAKE VALVE NEEDS REPLACING BUT IT DID NOT CAUSE PROBLEMS. NOW I'M WONDERING IF SOMETHING NEW IS WRONG??? ALSO, I WAS HAVING PROBLEMS WITH LOSING COOLANT AND HAD TO CONTINUOUSLY REPLACE ANTIFREEZE. AFTER FIXING WHAT I THOUGHT WAS A SMALL LEAK THE ENTIRE SYSTEM WILL NOT PRODUCE COOL AIR! THIS CAR HAS BEEN NOTHING BUT PROBLEMS AND VW SHOULD LOOK INTO ALL OF THESE COMPLAINTS.
NHTSA complaint #10174774 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
LIKE OTHERS, I HAVE HAD THE IGNITION COIL REPLACED. THIS HAPPENED AFTER THE WARRANTY EXPIRED, OF COURSE. I HAVE ALSO HAD ELECTRICAL PROBLEMS WITH THE WINDOWS (REGULATOR AND MOTOR) FOR ALL OF THEM. NOW, MY CHECK ENGINE LIGHT IS FLASHING AND THE CAR IS SPUTTERING. I KNOW THE SECONDARY AIR INTAKE VALVE NEEDS REPLACING BUT IT DID NOT CAUSE PROBLEMS. NOW I'M WONDERING IF SOMETHING NEW IS WRONG??? ALSO, I WAS HAVING PROBLEMS WITH LOSING COOLANT AND HAD TO CONTINUOUSLY REPLACE ANTIFREEZE. AFTER FIXING WHAT I THOUGHT WAS A SMALL LEAK THE ENTIRE SYSTEM WILL NOT PRODUCE COOL AIR! THIS CAR HAS BEEN NOTHING BUT PROBLEMS AND VW SHOULD LOOK INTO ALL OF THESE COMPLAINTS.
NHTSA complaint #10174774 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
LIKE OTHERS, I HAVE HAD THE IGNITION COIL REPLACED. THIS HAPPENED AFTER THE WARRANTY EXPIRED, OF COURSE. I HAVE ALSO HAD ELECTRICAL PROBLEMS WITH THE WINDOWS (REGULATOR AND MOTOR) FOR ALL OF THEM. NOW, MY CHECK ENGINE LIGHT IS FLASHING AND THE CAR IS SPUTTERING. I KNOW THE SECONDARY AIR INTAKE VALVE NEEDS REPLACING BUT IT DID NOT CAUSE PROBLEMS. NOW I'M WONDERING IF SOMETHING NEW IS WRONG??? ALSO, I WAS HAVING PROBLEMS WITH LOSING COOLANT AND HAD TO CONTINUOUSLY REPLACE ANTIFREEZE. AFTER FIXING WHAT I THOUGHT WAS A SMALL LEAK THE ENTIRE SYSTEM WILL NOT PRODUCE COOL AIR! THIS CAR HAS BEEN NOTHING BUT PROBLEMS AND VW SHOULD LOOK INTO ALL OF THESE COMPLAINTS.
NHTSA complaint #10174774 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
LIKE OTHERS, I HAVE HAD THE IGNITION COIL REPLACED. THIS HAPPENED AFTER THE WARRANTY EXPIRED, OF COURSE. I HAVE ALSO HAD ELECTRICAL PROBLEMS WITH THE WINDOWS (REGULATOR AND MOTOR) FOR ALL OF THEM. NOW, MY CHECK ENGINE LIGHT IS FLASHING AND THE CAR IS SPUTTERING. I KNOW THE SECONDARY AIR INTAKE VALVE NEEDS REPLACING BUT IT DID NOT CAUSE PROBLEMS. NOW I'M WONDERING IF SOMETHING NEW IS WRONG??? ALSO, I WAS HAVING PROBLEMS WITH LOSING COOLANT AND HAD TO CONTINUOUSLY REPLACE ANTIFREEZE. AFTER FIXING WHAT I THOUGHT WAS A SMALL LEAK THE ENTIRE SYSTEM WILL NOT PRODUCE COOL AIR! THIS CAR HAS BEEN NOTHING BUT PROBLEMS AND VW SHOULD LOOK INTO ALL OF THESE COMPLAINTS.
NHTSA complaint #10174774 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING
LIKE OTHERS, I HAVE HAD THE IGNITION COIL REPLACED. THIS HAPPENED AFTER THE WARRANTY EXPIRED, OF COURSE. I HAVE ALSO HAD ELECTRICAL PROBLEMS WITH THE WINDOWS (REGULATOR AND MOTOR) FOR ALL OF THEM. NOW, MY CHECK ENGINE LIGHT IS FLASHING AND THE CAR IS SPUTTERING. I KNOW THE SECONDARY AIR INTAKE VALVE NEEDS REPLACING BUT IT DID NOT CAUSE PROBLEMS. NOW I'M WONDERING IF SOMETHING NEW IS WRONG??? ALSO, I WAS HAVING PROBLEMS WITH LOSING COOLANT AND HAD TO CONTINUOUSLY REPLACE ANTIFREEZE. AFTER FIXING WHAT I THOUGHT WAS A SMALL LEAK THE ENTIRE SYSTEM WILL NOT PRODUCE COOL AIR! THIS CAR HAS BEEN NOTHING BUT PROBLEMS AND VW SHOULD LOOK INTO ALL OF THESE COMPLAINTS.
NHTSA complaint #10174774 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
LIKE OTHERS, I HAVE HAD THE IGNITION COIL REPLACED. THIS HAPPENED AFTER THE WARRANTY EXPIRED, OF COURSE. I HAVE ALSO HAD ELECTRICAL PROBLEMS WITH THE WINDOWS (REGULATOR AND MOTOR) FOR ALL OF THEM. NOW, MY CHECK ENGINE LIGHT IS FLASHING AND THE CAR IS SPUTTERING. I KNOW THE SECONDARY AIR INTAKE VALVE NEEDS REPLACING BUT IT DID NOT CAUSE PROBLEMS. NOW I'M WONDERING IF SOMETHING NEW IS WRONG??? ALSO, I WAS HAVING PROBLEMS WITH LOSING COOLANT AND HAD TO CONTINUOUSLY REPLACE ANTIFREEZE. AFTER FIXING WHAT I THOUGHT WAS A SMALL LEAK THE ENTIRE SYSTEM WILL NOT PRODUCE COOL AIR! THIS CAR HAS BEEN NOTHING BUT PROBLEMS AND VW SHOULD LOOK INTO ALL OF THESE COMPLAINTS.
NHTSA complaint #10174774 — an unverified report by a vehicle owner.