Owners have filed 249 complaints
about the 2017 Volkswagen Jetta with NHTSA between 2017 and 2026.
The largest single group is the fuel & propulsion.
Across this model's run it ranks 16 of 33 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 30
Against the median year of the Volkswagen Jetta. 50 means typical for this
model; 100 means roughly double.
Severity — 91
17.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 75
44% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2017 compares with every other Volkswagen Jetta
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
96.2%
1,000 – 9,999 miles
2315.8%
10,000 – 24,999 miles
2416.4%
25,000 – 49,999 miles
3221.9%
50,000 – 74,999 miles
3624.7%
75,000 – 99,999 miles
1510.3%
100,000 – 149,999 miles
53.4%
150,000+ miles
21.4%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Frontal crash test
Side barrier crash test
Side pole crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2017 Volkswagen Jetta 4 DR FWD
11.1% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 2017peak 11Jul 2026
Recalls on the 2017 Volkswagen Jetta
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202050233,414 units in Canada
Fuel System
Issue: On certain vehicles, the fuel rail bolts could become loose over time. If this happens, there could be a fuel odour or fuel leak in the engine compartment. Safety Risk: A fuel leak can create the risk of a fire. Corrective Actions: Volkswagen will notify owners by mail and instruct you to take your vehicle to a dealer to replace the fuel rail bolts and, if necessary, replace the fuel rail.
Recall 2020353132,432 units in Canada
Label
Issue: On certain vehicles, the warning label for the engine block heater cable is written in English only. As a result, a French user may not receive important safety information about how to use the engine block heater. A label that is not provided in both official languages could create confusion. Safety Risk: User confusion could increase the risk of injury when trying to use the block heater. Corrective Actions: The company will mail each owner a new label for the block heater cable. If you would like help installing the label, you can contact a dealer for assistance.
Recall 2019423117,306 units in Canada
Powertrain
Issue: On certain vehicles, a build-up of silicate on the shift lever switch could cause the transmission to detect that it is in the Park position when it isn't. This could allow the ignition key to be removed when the transmission is not in the Park position. If the parking brake is not applied, this could allow the car to roll away. Safety Risk: If the transmission position is not displayed correctly, a user may not know that the vehicle is not in the PARK position. If the parking brake is not applied, this could create a risk of a vehicle roll-away and increase the risk of a crash. Corrective Actions: The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to have a new shift lever micro switch and control unit installed.
Recall 2017112516 units in Canada
Label
Certain vehicles may not comply with Canadian Motor Vehicle Safety Regulations. The tire information label may have incorrect vehicle load rating values. This could result in vehicle overloading, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will apply a revised label. Note: This recall affects Jetta GLI models only.
Recall 20171111,790 units in Canada
Label
Certain vehicles may not comply with Canadian Motor Vehicle Safety Regulations. The tire information label may have incorrect vehicle load rating values. This could result in vehicle overloading, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will apply a revised label.
Recall 20170521 units in Canada
Engine
On certain vehicles, improper casting of the engine block may cause the engine to seize/lock up. A seizing engine may lead to a loss of vehicle control, increasing the risk of a crash causing injury and/or damage to property. Correction: Affected vehicles will be bought back from the owner. If the owner refuses, a replacement engine will be installed.
Reports where the owner recorded a crash, a fire, an injury or a death.
Stephens City, VAFire
ENGINE
The fuel rail bolts on the car loosened, one sheered off. Fuel poured from the front end of the car. When the car was started, to be placed on a flatbed the car caught on fire. The car is currently at a mechanics, but has not been repaired. The car could have easily caught on fire while being driven or started any time before or after it actually caught on fire, it was only taken care of quickly as the tow truck driver had a fire extiguisher, we do not carry one in the car. The car had the recall work done in 2021 in Tyson's Corner VA. The dealer refuses speak to us and states that the recall was done and therefore not their issue. The issue was confirmed with the new mechanic. There was one EFC light on the night it started leaking fuel.
NHTSA complaint #11702692 — an unverified report by a vehicle owner.
Stephens City, VAFire
FUEL/PROPULSION SYSTEM
The fuel rail bolts on the car loosened, one sheered off. Fuel poured from the front end of the car. When the car was started, to be placed on a flatbed the car caught on fire. The car is currently at a mechanics, but has not been repaired. The car could have easily caught on fire while being driven or started any time before or after it actually caught on fire, it was only taken care of quickly as the tow truck driver had a fire extiguisher, we do not carry one in the car. The car had the recall work done in 2021 in Tyson's Corner VA. The dealer refuses speak to us and states that the recall was done and therefore not their issue. The issue was confirmed with the new mechanic. There was one EFC light on the night it started leaking fuel.
NHTSA complaint #11702692 — an unverified report by a vehicle owner.
Fresno, CAFire
UNKNOWN OR OTHER
AT AROUND 5AM ON FEBRUAURY 7, 2025 I WAS AWOKE BY MY ROOMMATE SCREAMING MY CAR WAS ON FIRE. WHEN I WENT OUTSIDE I SEEN MY NEIGHBOR AND ROOMMATE ATTEMPTING TO PUT OUT A FIRE IN THE ENGINE OF MY CAR. MY CAR HAD BEEN PARKED FOR AT LEAST 5 HOURS AND WAS NOT RUNNING. MY NEIGHBOR STATED THAT HE LOOKED OUT HIS WINDOW AND SAW FLAMES AND RAN ACROSS THE STREET WHERE HE STARTED TO EXTINGUISH THE FIRE WITH MY WATER HOSE UNTIL FIRE AND POLICE ASSISTANCE ARRIVED. THERE WAS NO ONE IN THE CAR, OR AROUND THE CAR, THE FIRE SPONTANEOUSLY STARTED. I HAD NO PRIOR WARNINGS THAT WOULD BE CAUSE FOR CONCERN OF AN ENGINE FIRE. THE CAR BURNT TO TOTAL DESTRUCTION. IT IS LOCATED AT MY ADDRESS. IT IS AVAILABLE FOR INSPECTION ON REQUEST. I AM FINANCING THE CAR FROM SHAWS AUTO SINCE 08/23/2024. SHAWS AUTO HAS BEEN NOTIFIED OF THE INCIDENT. THE FIREMEN STATED THAT IT WAS CAUSED BY A MANUFACTURER DEFECT. I AM UPLOADING PICTURES OF MY CAR. I AM STILL ACQUIRING OFFICIAL INCIDENT REPORTS. ATTEMPTED TO UPLOAD PHOTOS OF VEHICLE POST FIRE BUT TO NO AVAIL. THIS INCIDENT HAS TAKEN A SIGNIFICANT AMOUNT OF MENTAL, PHYSICAL, AND SPIRITUAL ENERGY IN ORDER FOR ME TO STAY INTACT. THIS IS MY FIRST OPPORTUNITY AT BUYING A NEWER CAR THAT I WAS UNDER THE EXPECTATION THAT I WOULDNT BE UNDER CONSTANT WORRY THAT SOMETHING WAS GOING TO GO WRONG WITH MY CAR COSTING ME MONEY I DONT HAVE. I NEWER CAR SHOULDVE BROUGHT ME AT LEAST A FEW YEARS USE BEFORE CONCERN FOR ANY KIND OF WEAR AND TEAR ISSUES ARISE. THIS ENGINE FIRE WAS NOT MY FAULT OR CAUSE THEREFORE I SHOULD BE COMPENSATED WITH A CAR OF WHICH ICAN RELY ON. I WAS NEVER NOTIFIED OF ANY RECALLS ON MY CAR AND WAS NOT AWARE OF ANY UNTIL AFTER THE FIRE. HAD I KNOWN THERE WAS AN URGENT RECALL I WOULD HAVE CORRECTED IT.
NHTSA complaint #11642367 — an unverified report by a vehicle owner.
Olathe, KSCrash1 injured
AIR BAGS
My daughter was rear-ended in her 2017 Jetta while stopped. The other driver was going approximately 45 mph, forcing my daughter into the car in front of her as well, causing significant front impact and damage to the vehicle. The air bag did not deploy. The amount of impact seems as though the airbag should have deployed. She suffered a mild concussion and whiplash from the impact.
NHTSA complaint #11633490 — an unverified report by a vehicle owner.
at 140,000 milesBlue Springs, MSCrash1 injured
AIR BAGS
The contact owned a 2017 Volkswagen Jetta. The contact stated that while her daughter was driving at approximately 40 MPH, the vehicle struck a deer. The contact's daughter lost control of the vehicle, crashing head-on into a tree. No warning light was illuminated. The air bags did not deploy. The contact's daughter was shaken up, but she had no visible injuries and did not receive medical treatment immediately following the crash. A police report was filed. The vehicle was towed to the tow yard and was deemed totaled by the insurance company. The contact stated that a few weeks after the crash, her daughter had approximately 80-90 seizures and was receiving medical treatment at the hospital. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the vehicle operated properly by not deploying the air bags because the rate of deceleration criteria were not met during frontal impact. The failure mileage was approximately 140,000.
NHTSA complaint #11622928 — an unverified report by a vehicle owner.
Perryville, MOCrash1 injured
AIR BAGS
The only airbag that went off in the vehicle during a collision was the steering wheel airbag none of the side airbags deployed the driver hit his head on the window in the car there were no warning lights on prior to the accident to indicate that there were any malfunctions the police did get called to the scene and vehicle was towed insurance representatives have not inspected vehicle yet.
NHTSA complaint #11549405 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Lodi, CA
POWER TRAIN
Note: (never has any issues before ever as vehicle always maintained and taken directly to vw for maintenance.) /-/———————————————— I was driving: came to a stop: light turned Green proceeded to go through intersection YET VEHICLE. KT NOT MOVE! Put lever into park: turned off car and turned back on : put thr stick BACK INTO DRIVE - NOTHING HAPPENED I GUNNED it BY pushing my foot on the gas VW Jetta ALMOST REDLINED but didnt: was able to get across the interaction as I turned Left . Car sputtered: Car died: CAR CAUGHT FIRE! put fire out with towel: transmission fluid expelled: Car SEIZED ALL MOVEMENT Car would turned on with push start: could put in ALL GEARS BUT WOULD NOT MOVE
NHTSA complaint #11753433 — an unverified report by a vehicle owner.
Lodi, CA
ENGINE
Note: (never has any issues before ever as vehicle always maintained and taken directly to vw for maintenance.) /-/———————————————— I was driving: came to a stop: light turned Green proceeded to go through intersection YET VEHICLE. KT NOT MOVE! Put lever into park: turned off car and turned back on : put thr stick BACK INTO DRIVE - NOTHING HAPPENED I GUNNED it BY pushing my foot on the gas VW Jetta ALMOST REDLINED but didnt: was able to get across the interaction as I turned Left . Car sputtered: Car died: CAR CAUGHT FIRE! put fire out with towel: transmission fluid expelled: Car SEIZED ALL MOVEMENT Car would turned on with push start: could put in ALL GEARS BUT WOULD NOT MOVE
NHTSA complaint #11753433 — an unverified report by a vehicle owner.
Shelton, WA
SEATS
I have severe painful burns on my gluteus from the seat heater. I had the heater on intermittently on a drive of about 75 miles. I put the heater on for about 10-15 minutes a few times but did not have it on the entire trip. After getting to my destination I started feeling painful burning sensation so looked at my bum in the mirror and was shocked to see an open wound about the size of a silver dollar with peeling skin and many other burns all around. It’s very painful.
NHTSA complaint #11722751 — an unverified report by a vehicle owner.
Shelton, WA
ELECTRICAL SYSTEM
I have severe painful burns on my gluteus from the seat heater. I had the heater on intermittently on a drive of about 75 miles. I put the heater on for about 10-15 minutes a few times but did not have it on the entire trip. After getting to my destination I started feeling painful burning sensation so looked at my bum in the mirror and was shocked to see an open wound about the size of a silver dollar with peeling skin and many other burns all around. It’s very painful.
NHTSA complaint #11722751 — an unverified report by a vehicle owner.
Eau Claire, WI
SUSPENSION
On 8/14/24 I had the rear springs replaced due to a broken spring. Now today 2/25/26 I was inform that I have a broken front spring. This vehicle is only 9 years old and we have had spring break in the front and back. This seems like a premature failure of a critical suspension component. Though fortunately nothing happened in the way a bodily injury the failure could very well lead to an inability to properly control the vehicle if the broken spring were to slip and crash is possible. For example a tire could be punctured at a high rate of speed. I may not be able to maintain control with the broken suspension component. The vehicle springs should last more than 7 years before failure. I have owned many vehicles over the years a lot older than this one and with more miles and have never experience spring failure.
NHTSA complaint #11720494 — an unverified report by a vehicle owner.
Stephens City, VAFire
ENGINE
The fuel rail bolts on the car loosened, one sheered off. Fuel poured from the front end of the car. When the car was started, to be placed on a flatbed the car caught on fire. The car is currently at a mechanics, but has not been repaired. The car could have easily caught on fire while being driven or started any time before or after it actually caught on fire, it was only taken care of quickly as the tow truck driver had a fire extiguisher, we do not carry one in the car. The car had the recall work done in 2021 in Tyson's Corner VA. The dealer refuses speak to us and states that the recall was done and therefore not their issue. The issue was confirmed with the new mechanic. There was one EFC light on the night it started leaking fuel.
NHTSA complaint #11702692 — an unverified report by a vehicle owner.
Stephens City, VAFire
FUEL/PROPULSION SYSTEM
The fuel rail bolts on the car loosened, one sheered off. Fuel poured from the front end of the car. When the car was started, to be placed on a flatbed the car caught on fire. The car is currently at a mechanics, but has not been repaired. The car could have easily caught on fire while being driven or started any time before or after it actually caught on fire, it was only taken care of quickly as the tow truck driver had a fire extiguisher, we do not carry one in the car. The car had the recall work done in 2021 in Tyson's Corner VA. The dealer refuses speak to us and states that the recall was done and therefore not their issue. The issue was confirmed with the new mechanic. There was one EFC light on the night it started leaking fuel.
NHTSA complaint #11702692 — an unverified report by a vehicle owner.
at 40,000 milesBrooklyn, NY
ELECTRICAL SYSTEM
The contact owns a 2017 Volkswagen Jetta. The contact stated while the vehicle was parked, the infotainment system touch screen failed to operate as an intended. No warning light was illuminated. An independent mechanic was contacted, and the vehicle was taken to the independent mechanic to be diagnosed. The contact was informed that the vehicle could be repaired, and that the failure was common. The vehicle was repaired. The manufacturer was not notified of the failure and informed the contact that the failure was not a known failure. The approximate failure mileage was 40,000.
NHTSA complaint #11698262 — an unverified report by a vehicle owner.
The contact owns a 2017 Volkswagen Jetta. The contact stated while the vehicle was parked, the infotainment system touch screen failed to operate as an intended. No warning light was illuminated. An independent mechanic was contacted, and the vehicle was taken to the independent mechanic to be diagnosed. The contact was informed that the vehicle could be repaired, and that the failure was common. The vehicle was repaired. The manufacturer was not notified of the failure and informed the contact that the failure was not a known failure. The approximate failure mileage was 40,000.
NHTSA complaint #11698262 — an unverified report by a vehicle owner.
Rochester, NY
UNKNOWN OR OTHER
Door lock actuator for all passenger doors, the only one that hasn't failed is the driver's door.
NHTSA complaint #11688547 — an unverified report by a vehicle owner.
Rochester, NY
UNKNOWN OR OTHER
Horn no longer working, can't signal an impending accident to other drivers. That along with infotainment touch screen, kind of hard to use hands free when I cant select yes on the touchscreen
NHTSA complaint #11688548 — an unverified report by a vehicle owner.
Rochester, NY
STRUCTURE:BODY
Door lock actuator for all passenger doors, the only one that hasn't failed is the driver's door.
NHTSA complaint #11688547 — an unverified report by a vehicle owner.
Elizabethtown, NC
AIR BAGS
Please copy the link. It is not a spam nor malware. It is the diagnostic report ran 9/12/2025. Please look under “airbag” tab and you will see the code related to brake system. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11686881 — an unverified report by a vehicle owner.
Elizabethtown, NC
SERVICE BRAKES
Please copy the link. It is not a spam nor malware. It is the diagnostic report ran 9/12/2025. Please look under “airbag” tab and you will see the code related to brake system. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11686881 — an unverified report by a vehicle owner.
Stockton, CA
POWER TRAIN
July 2024 my 2017 VW JETTA SEL PREMIUM [XXX] at 153,253 miles without notice had TRANSMISSION FAILURE where a major oil and transmission fluid leak occurred. I was sitting at a red light, the light turned green I tried to go and ended up flooding the engine thus preventing the car to ever move again. I experienced a total loss on a vehicle who’s PZEV WARRANTY just expired and VW OF AMERICA REFUSED TO ASSIST ME. I lost my employment as I couldn’t get to work and was left high and dry forced to sell my lemon for pennies of the cars net worth INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11677080 — an unverified report by a vehicle owner.
Stockton, CA
ELECTRICAL SYSTEM
I purchased my car used. In the past 3 years I have had problems my headlights became increasingly dim I checked my fuses and it had blown so I replaced it. Upon doing so my windshield wipers that had just been working no longer moved. But my headlights worked. Then my passenger window would not work with the drivers door controls. I can put it up but not down. I have never had the front collision warning work. Nor the lane departure the tire info used to work. Now it doesn’t. I toook my car into be caked and I was told that everything except the windows and wipers was fine. The wipers had a blown motor. Replaced it and they are good the window motors are dying? And need to be replaced. Also when in cruise control it will accelerate for just a second before slowing to the speed set at. Love the Volkswagens family has had four others and never had smyproblems
NHTSA complaint #11675497 — an unverified report by a vehicle owner.
Stockton, CA
FORWARD COLLISION AVOIDANCE: WARNINGS
I purchased my car used. In the past 3 years I have had problems my headlights became increasingly dim I checked my fuses and it had blown so I replaced it. Upon doing so my windshield wipers that had just been working no longer moved. But my headlights worked. Then my passenger window would not work with the drivers door controls. I can put it up but not down. I have never had the front collision warning work. Nor the lane departure the tire info used to work. Now it doesn’t. I toook my car into be caked and I was told that everything except the windows and wipers was fine. The wipers had a blown motor. Replaced it and they are good the window motors are dying? And need to be replaced. Also when in cruise control it will accelerate for just a second before slowing to the speed set at. Love the Volkswagens family has had four others and never had smyproblems
NHTSA complaint #11675497 — an unverified report by a vehicle owner.
Stockton, CA
LANE DEPARTURE: ASSIST
I purchased my car used. In the past 3 years I have had problems my headlights became increasingly dim I checked my fuses and it had blown so I replaced it. Upon doing so my windshield wipers that had just been working no longer moved. But my headlights worked. Then my passenger window would not work with the drivers door controls. I can put it up but not down. I have never had the front collision warning work. Nor the lane departure the tire info used to work. Now it doesn’t. I toook my car into be caked and I was told that everything except the windows and wipers was fine. The wipers had a blown motor. Replaced it and they are good the window motors are dying? And need to be replaced. Also when in cruise control it will accelerate for just a second before slowing to the speed set at. Love the Volkswagens family has had four others and never had smyproblems
NHTSA complaint #11675497 — an unverified report by a vehicle owner.
Bartow, FL
SERVICE BRAKES
ABS UNIT COMPLETE was malfunctioning per volkswagen's inspection. When this malfunctions it can lead to a loss of its anti-lock braking function, potentially causing wheel lock-up during braking, longer stopping distances, and reduced vehicle control, especially on slippery surfaces. Additionally, other driver assistance features relying on the ABS module, like traction control and automatic braking, may also be affected. Other 2017 models had a recall on this part but I was told my VIN did not. There were warning lights on dash when this occurred. This was confirmed by VW.
NHTSA complaint #11674316 — an unverified report by a vehicle owner.
at 49,000 milesSummerville, SC
FUEL SYSTEM, GASOLINE
The contact owns a 2017 Volkswagen Jetta. The contact stated that while attempting to start the vehicle, there was a strong gasoline odor inside the vehicle, and the vehicle failed to start. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the fuel rail bolts. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V648000 (Fuel System, Gasoline). The contact stated that the VIN was included, but the vehicle had already been repaired by the previous owner. The manufacturer was notified of the failure, a case was opened, and the contact was later informed that the vehicle was already repaired in 2022. The failure mileage was 49,000.
NHTSA complaint #11673325 — an unverified report by a vehicle owner.
Milesburg, PA
ELECTRICAL SYSTEM
My Volkswagen Jetta shut off driving down interstate 99 due to major fuel leak (fuel rail bolt broke) I saw Volkswagen had a recall for fuel rail bolt coming loose after time. I called Volkswagen states recall was completed in May 2021 I bought the car May 2025. I asked Volkswagen rep if they would repair it as this is the same issue as the recall obviously it isn’t corrected. This could have been very bad with fuel leaking along a major highway one thing ignited and car would have went in flames. My son could have been seriously injured or even killed! EPC light came on as this was happening. The car is at my local mechanic who advised me to call Volkswagen due to an open recall for this issue. Volkswagen rep states I could take it to Volkswagen dealer to have it looked at but advised it would be at my expense. The only way anything would be done or reviewed if the car caught on fire or someone died. I would like this looked into as I believe vw should pay for my car to be fixed. Since the known problem was not fixed. I don’t have any documentation as my car is still in the process of getting fixed.
NHTSA complaint #11667516 — an unverified report by a vehicle owner.
Milesburg, PA
ENGINE
My Volkswagen Jetta shut off driving down interstate 99 due to major fuel leak (fuel rail bolt broke) I saw Volkswagen had a recall for fuel rail bolt coming loose after time. I called Volkswagen states recall was completed in May 2021 I bought the car May 2025. I asked Volkswagen rep if they would repair it as this is the same issue as the recall obviously it isn’t corrected. This could have been very bad with fuel leaking along a major highway one thing ignited and car would have went in flames. My son could have been seriously injured or even killed! EPC light came on as this was happening. The car is at my local mechanic who advised me to call Volkswagen due to an open recall for this issue. Volkswagen rep states I could take it to Volkswagen dealer to have it looked at but advised it would be at my expense. The only way anything would be done or reviewed if the car caught on fire or someone died. I would like this looked into as I believe vw should pay for my car to be fixed. Since the known problem was not fixed. I don’t have any documentation as my car is still in the process of getting fixed.
NHTSA complaint #11667516 — an unverified report by a vehicle owner.
Milesburg, PA
FUEL/PROPULSION SYSTEM
My Volkswagen Jetta shut off driving down interstate 99 due to major fuel leak (fuel rail bolt broke) I saw Volkswagen had a recall for fuel rail bolt coming loose after time. I called Volkswagen states recall was completed in May 2021 I bought the car May 2025. I asked Volkswagen rep if they would repair it as this is the same issue as the recall obviously it isn’t corrected. This could have been very bad with fuel leaking along a major highway one thing ignited and car would have went in flames. My son could have been seriously injured or even killed! EPC light came on as this was happening. The car is at my local mechanic who advised me to call Volkswagen due to an open recall for this issue. Volkswagen rep states I could take it to Volkswagen dealer to have it looked at but advised it would be at my expense. The only way anything would be done or reviewed if the car caught on fire or someone died. I would like this looked into as I believe vw should pay for my car to be fixed. Since the known problem was not fixed. I don’t have any documentation as my car is still in the process of getting fixed.
NHTSA complaint #11667516 — an unverified report by a vehicle owner.
Naples, FL
UNKNOWN OR OTHER
I drove my vehicle to Wawa to get gas before work. As I was driving up to the pump my car shut off and would not start. I have low mileage and have kept up all routine maintenance. This could have been worse as I could have been driving on a main road or highway and the vehicle shut off completely and would not start again.
NHTSA complaint #11663301 — an unverified report by a vehicle owner.
Naples, FL
ELECTRICAL SYSTEM
I drove my vehicle to Wawa to get gas before work. As I was driving up to the pump my car shut off and would not start. I have low mileage and have kept up all routine maintenance. This could have been worse as I could have been driving on a main road or highway and the vehicle shut off completely and would not start again.
NHTSA complaint #11663301 — an unverified report by a vehicle owner.
