FaultScore

Buick Lucerne vs Hyundai Palisade

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Buick Lucerne Hyundai Palisade
Complaints on file 1,332 3,242
Model years covered 2006–2011 2020–2026
Worst model year 2006 2020
Best model year 2010 2026
Crashes reported 119 93
Fires reported 79 25
Injuries reported 77 66
Deaths reported 3 1
Most complained-about part Electrical System Brakes
Share of complaints involving harm 20.9% 5.7%

Buick Lucerne by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 405 30.4%
Fuel & Propulsion 137 10.3%
Engine & Cooling 106 8.0%
Body & Structure 103 7.7%
Steering 84 6.3%
Airbags 79 5.9%
Brakes 56 4.2%

Hyundai Palisade by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks