FaultScore

Ford Escape Hybrid vs Mercury Grand Marquis

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Ford Escape Hybrid Mercury Grand Marquis
Complaints on file 2,267 4,953
Model years covered 2005–2025 1977–2011
Worst model year 2020 2003
Best model year 2010 2011
Crashes reported 69 395
Fires reported 18 277
Injuries reported 27 239
Deaths reported 0 15
Most complained-about part Brakes Lights
Share of complaints involving harm 5% 18.7%

Ford Escape Hybrid by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 434 19.1%
Engine & Cooling 417 18.4%
Steering 278 12.3%
Electrical System 238 10.5%
Body & Structure 187 8.2%

Mercury Grand Marquis by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Lights 950 19.2%
Electrical System 556 11.2%
Engine & Cooling 535 10.8%
Brakes 369 7.5%
Steering 365 7.4%
Airbags 248 5.0%