Mercury Milan vs Nissan Murano

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Mercury Milan	Nissan Murano
Complaints on file	3,220	7,478
Model years covered	2006–2011	2003–2026
Worst model year	2010	2004
Best model year	2011	2021
Crashes reported	132	208
Fires reported	16	57
Injuries reported	51	153
Deaths reported	2	3
Most complained-about part	Airbags	Seats
Share of complaints involving harm	6.2%	5.6%

Mercury Milan by year

251 505 522 251 1,430 261

06 07 08 09 10 11

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 780 24.2%

Brakes 579 18.0%

Steering 334 10.4%

Acceleration & Cruise Control 257 8.0%

Transmission & Drivetrain 245 7.6%

Engine & Cooling 243 7.5%

Fuel & Propulsion 180 5.6%

Lights 170 5.3%

Nissan Murano by year

1,050 850 1,169 916 899 7 805 223 190 169 90 173 267 141 155 172 58 60 22 6 10 5 39 2

03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Seats 1,326 17.7%

Transmission & Drivetrain 903 12.1%

Electrical System 760 10.2%

Windows, Mirrors & Wipers 718 9.6%

Brakes 565 7.6%

Engine & Cooling 524 7.0%

Other & Unspecified 445 6.0%

Airbags 339 4.5%