Mercury Villager vs Dodge RAM

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Mercury Villager	Dodge RAM
Complaints on file	2,205	5,489
Model years covered	1992–2002	1976–2010
Worst model year	1993	1995
Best model year	2002	2009
Crashes reported	130	605
Fires reported	64	196
Injuries reported	91	335
Deaths reported	5	18
Most complained-about part	Engine & Cooling	Brakes
Share of complaints involving harm	13.2%	21%

Mercury Villager by year

1 516 323 477 253 152 100 252 90 21 20

92 93 94 95 96 97 98 99 00 01 02

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 429 19.5%

Fuel & Propulsion 247 11.2%

Acceleration & Cruise Control 192 8.7%

Brakes 185 8.4%

Windows, Mirrors & Wipers 153 6.9%

Body & Structure 133 6.0%

Seat Belts 120 5.4%

Lights 108 4.9%

Dodge RAM by year

2 2 4 2 1 2 14 20 21 27 35 23 63 75 66 623 852 905 513 644 496 212 417 152 65 71 47 36 20 33 13 33

76 77 79 81 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 995 18.1%

Transmission & Drivetrain 730 13.3%

Steering 413 7.5%

Engine & Cooling 411 7.5%

Electrical System 399 7.3%

Suspension 380 6.9%

Airbags 354 6.4%

Fuel & Propulsion 268 4.9%