Owners have filed 307 complaints
about the 2009 Ford Edge with NHTSA between 2009 and 2026.
The largest single group is the airbags.
Across this model's run it ranks 17 of 18 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 15
Against the median year of the Ford Edge. 50 means typical for this
model; 100 means roughly double.
Severity — 44
8.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 34
20% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
107.2%
1,000 – 9,999 miles
53.6%
10,000 – 24,999 miles
96.5%
25,000 – 49,999 miles
1410.1%
50,000 – 74,999 miles
1510.8%
75,000 – 99,999 miles
2719.4%
100,000 – 149,999 miles
4230.2%
150,000+ miles
1712.2%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2009 Ford Edge 4-DR. w/SAB
—
—
—
14% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jun 2009peak 20Mar 2026
Recalls on the 2009 Ford Edge
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
21V158000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
21V081000
AIR BAGS:FRONTAL
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
18V046000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembl
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
17E053000
SUSPENSION:FRONT:HUB
Bearing Technologies Ltd (Bearing) is recalling certain Duralast Wheel Spindles, part number DL930676K, sold as a service part for the front wheel hub spindle of 2007-2010 Ford Edge vehicles. The affected wheel spindles have wheel mounting studs with an oversized shoulder that can prevent the wheel from being installed correctly.
Risk: If the wheel is installed incorrectly, the wheel may vibrate or wobble, increasing the risk of a crash.
17V024000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
16V384000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
15V712000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Ford Motor Company (Ford) is recalling certain model year 2009-2010 Ford Edge vehicles manufactured September 11, 2008, to July 1, 2010, and Lincoln MKX vehicles manufactured September 23, 2008, to July 1, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Due to corrosion from salt water exposure such as from road salt use, the affected vehicles may leak fuel from the fuel tank seam weld under the tank mounting reinforcement brackets.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2021029274,737 units in Canada
Airbag
Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the driver-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: Ford will notify owners by mail. The corrective actions for this recall are under development. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.
Recall 2019005300,898 units in Canada
Airbag
Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Actions: Owners will be notified by mail and instructed to take their vehicle to a dealer to have the passenger-front airbag inflator replaced. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected. Additional note: This recall supersedes recalls 2016-347 (Ford Safety Improvement Program 16S26), 2017-024 (Ford Recall 17S01) and 2018-035 (Ford Recall 18S01). Vehicles repaired under the previous recalls do not require repair under this recall.
Recall 2018248
Other
Certain ACDelco Advantage wheel hub spindles, manufactured by Bearing Technologies Ltd., contain a defect which may affect vehicle safety. The spindles have studs with oversized protruding shoulders that may make assembling the part difficult with certain aftermarket brake rotors (original equipment rotors are not affected). If this difficulty in assembly is not heeded, the defect may cause a vibration of the vehicle or wobbling of the wheel on which the hub is installed. If a driver does not stop the vehicle, this may lead to a loss of vehicle control. Affected parts are ACDelco Advantage wheel hub spindles, Part No. 19360602 (BR930676K), sold between November 21, 2016 and October 2, 2017. Parts manufactured with these studs have any of the following LOT codes etched on the face of the spindle: FH38, FJ38, FN38, FP38, FS38, FV38, FY38, FZ38, and HC38. These parts fit exclusively on the models listed in this notice. Correction: Bearing Tech will provide customers with a replacement ACDelco Advantage wheel spindle, Part No. 19385577 (518517). Owners should contact Bearing Tech at 800-677-3477 or send an email to recall@brgtec.com Note: This campaign is not being conducted under the requirements of the Motor Vehicle Safety Act.
Recall 201803536,727 units in Canada
Airbag
On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the passenger frontal airbag inflator. Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected. Additional note: This recall is superseded by recall 2019005 (Ford Recall 19S01). Please see <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2019005">recall 2019005</a> for more information.
Recall 20163475,867 units in Canada
Airbag
Ford Canada is conducting a voluntary Safety Improvement Program involving passenger airbag inflators in certain vehicles that were originally sold or ever registered in certain high humidity areas of the United States equipped with Takata airbags. Ford will replace the driver or passenger inflator on affected vehicles, depending on the vehicle involved. Owners who believe their vehicles may have been originally purchased or registered in the states of New Jersey, Delaware, District of Columbia, Maryland, Pennsylvania, Ohio, Indiana, Illinois, Virginia, West Virginia, Kentucky, Missouri, Nebraska, Kansas, Oklahoma, Arkansas, Tennessee, North Carolina, Nevada, Arizona, New Mexico, California, Texas, Louisiana, Mississippi, Alabama, Georgia, South Carolina, Florida, Hawaii, Puerto Rico or the U.S. Virgin Islands should contact a Ford dealer. This action is not being conducted under the requirements of the Motor Vehicle Safety Act. Note: This Safety Improvement Program is superseded by recall 2019005 (Ford Recall 19S01). Please see <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2019005">recall 2019005</a> for more information.
Recall 201550920,093 units in Canada
Fuel System
On certain vehicles registered and operated in areas where road salt is used on the roadways during winter months for extended time periods (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island and Newfoundland-Labrador), corrosion may occur underneath the fuel tank mounting reinforcement brackets at the weld seam. This could result in a small hole to form in the fuel tank resulting in a fuel vapour leak or fuel leak. A malfunction indicator lamp (MIL) may illuminate, and/or fuel odour or liquid fuel may be observed. A fuel leak in the presence of an ignition source could result in a fire causing injury and/or property damage. Correction: Dealers will inspect, and if necessary, repair or replace the fuel tank. Note: This recall is an expansion of recall 2014-482.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 100,000 milesPeoria, ILCrash1 injured
AIR BAGS
The contact owns a 2009 Ford Edge. The contact stated that while driving at 35 MPH, another vehicle unexpectedly sped up coming from a parking lot and collided with the contact’s vehicle. The contact stated that due to the incident, the front and rear of the vehicle were damaged. The contact also stated that the air bag warning and the air bag did not deploy during the incident. No injuries were sustained, and no medical attention was provided. However, the contact stated that the next day, the contact suffered a severe headache, and the contact went to the emergency room for medical assistance. A Police report was filed. The vehicle was towed. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100.000. The VIN was not available.
NHTSA complaint #11681803 — an unverified report by a vehicle owner.
Spring Hope, NCFire
UNKNOWN OR OTHER
On February 22 our Ford Edge exploded in our driveway. We had only been home 15 minutes at the most when we heard the explosion. The vehicle was not running. We went outside and the vehicle was fully engulfed with flames. It was completely burned down to the metal and did over $7000 in damages to our home. It was parked in our driveway next to the home. Again, the car was not running. We have contacted the Ford Motor Company, but they keep giving us different dates on when we should hear from them. We have not had any prior issues with the vehicle and there wasn't any warning signs or any smell of gas anytime before the incident. The only recall we received was about the airbag and we took it to Ford to have it taken care of. When I called Ford after the incident, the customer care representative mentioned a recall about the gas tank bracket I believe, but we never received a notification about that. We haven't removed the vehicle from our property and it's still there. Ford hasn't asked to come look at it. They only requested the fire department report.
NHTSA complaint #11651859 — an unverified report by a vehicle owner.
at 120,000 milesKingman, AZFire
EXTERIOR LIGHTING:TAIL LIGHTS:BULBS
The contact owns a 2009 Ford Edge. The contact stated that the driver-side rear tail light bulb would frequently burn out after replacement. Upon initially taking the vehicle to a dealer, she was informed that the bulb outlet would overheat while at a stop and that the bulb receptacle had begun to melt. The contact was also informed that the same failure had occurred in the passenger side tail light; however, the bulb had yet to burn out. The contact had a preliminary diagnosis performed by an independent mechanic who stated that the bulb receptacles would need replacement. The manufacturer had been notified of the failure and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 120,000.
NHTSA complaint #11442005 — an unverified report by a vehicle owner.
at 120,000 milesHiram, GAFire
ENGINE
The contact owns a 2009 Ford Edge. The contact stated that after parking the vehicle in the garage, the contact discovered smoke coming from the garage. After driving the vehicle out of the garage, the contact saw smoke and flames coming from the engine compartment. The fire department was called to the scene and extinguished the flames. A fire report was filed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was approximately 120,000.
NHTSA complaint #11425169 — an unverified report by a vehicle owner.
at 12,000 milesBismarck, NDCrash1 injured
AIR BAGS
THIS FORD EDGE WAS COMPLETELY TOTALED OUT. I HAD RECIEVED A CLASS ACTION LAWSUIT OF AN AWARDMENT OF $5,000.00 WHERE IS MY $5,000.00 I SHOULD HAVE BEEN KILLED IN THIS ACIDENT.WE CAN CONFIRM THAT WE HAVE RECEIVED YOUR ONLINE FORD WEB CLAIM (CLAIM # [XXX], CONFIRMATION CODE: WZ8YCAOD) ON SEPTEMBER 14, 2019. ALL CLAIMS ARE IN PROCESS AND WE WILL CONTACT YOU IF WE NEED MORE INFORMATION.THIS WAS FROM SEPT. 14 2019 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11339474 — an unverified report by a vehicle owner.
at 12,000 milesBismarck, NDCrash1 injured
STRUCTURE:BODY
THIS FORD EDGE WAS COMPLETELY TOTALED OUT. I HAD RECIEVED A CLASS ACTION LAWSUIT OF AN AWARDMENT OF $5,000.00 WHERE IS MY $5,000.00 I SHOULD HAVE BEEN KILLED IN THIS ACIDENT.WE CAN CONFIRM THAT WE HAVE RECEIVED YOUR ONLINE FORD WEB CLAIM (CLAIM # [XXX], CONFIRMATION CODE: WZ8YCAOD) ON SEPTEMBER 14, 2019. ALL CLAIMS ARE IN PROCESS AND WE WILL CONTACT YOU IF WE NEED MORE INFORMATION.THIS WAS FROM SEPT. 14 2019 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11339474 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Portsmouth, VA
POWER TRAIN
This dealership is a scam, my car isn't even safe to drive because the (PSM) needs to be replaced and none of the modules are communicating but somehow they passed the inspection. I bought this car as is 2/24/26 and 2 days later it started overheating. I took to Big Al's like they recommended and Big Al's replaced the coolant assembly the car was still overheating so Big Al's recommended the electrical shop and I took it to them. Tidewater Auto Electric didn't find any electrical problems. So I took it to Dave's Tire and Auto center and they said the PSM needs to be replaced and all of the module because they are no longer communicating with each other. That's not safe and yet carland sold it to me anyway.
NHTSA complaint #11728028 — an unverified report by a vehicle owner.
Portsmouth, VA
AIR BAGS
This dealership is a scam, my car isn't even safe to drive because the (PSM) needs to be replaced and none of the modules are communicating but somehow they passed the inspection. I bought this car as is 2/24/26 and 2 days later it started overheating. I took to Big Al's like they recommended and Big Al's replaced the coolant assembly the car was still overheating so Big Al's recommended the electrical shop and I took it to them. Tidewater Auto Electric didn't find any electrical problems. So I took it to Dave's Tire and Auto center and they said the PSM needs to be replaced and all of the module because they are no longer communicating with each other. That's not safe and yet carland sold it to me anyway.
NHTSA complaint #11728028 — an unverified report by a vehicle owner.
Portsmouth, VA
VISIBILITY/WIPER
This dealership is a scam, my car isn't even safe to drive because the (PSM) needs to be replaced and none of the modules are communicating but somehow they passed the inspection. I bought this car as is 2/24/26 and 2 days later it started overheating. I took to Big Al's like they recommended and Big Al's replaced the coolant assembly the car was still overheating so Big Al's recommended the electrical shop and I took it to them. Tidewater Auto Electric didn't find any electrical problems. So I took it to Dave's Tire and Auto center and they said the PSM needs to be replaced and all of the module because they are no longer communicating with each other. That's not safe and yet carland sold it to me anyway.
NHTSA complaint #11728028 — an unverified report by a vehicle owner.
Mt Pleasant, MI
EXTERIOR LIGHTING
My tail light S and brake lights is not working the components was burnt and bulbs was burnt and we put all new bulbs and put in new components and there still not working.and I've been pulled over about 4 times cause of it thankfully I didn't get a ticket so please put a recall on this so it can be fixed I love my SUV
NHTSA complaint #11684709 — an unverified report by a vehicle owner.
Mt Pleasant, MI
ELECTRICAL SYSTEM
My tail light S and brake lights is not working the components was burnt and bulbs was burnt and we put all new bulbs and put in new components and there still not working.and I've been pulled over about 4 times cause of it thankfully I didn't get a ticket so please put a recall on this so it can be fixed I love my SUV
NHTSA complaint #11684709 — an unverified report by a vehicle owner.
at 100,000 milesPeoria, ILCrash1 injured
AIR BAGS
The contact owns a 2009 Ford Edge. The contact stated that while driving at 35 MPH, another vehicle unexpectedly sped up coming from a parking lot and collided with the contact’s vehicle. The contact stated that due to the incident, the front and rear of the vehicle were damaged. The contact also stated that the air bag warning and the air bag did not deploy during the incident. No injuries were sustained, and no medical attention was provided. However, the contact stated that the next day, the contact suffered a severe headache, and the contact went to the emergency room for medical assistance. A Police report was filed. The vehicle was towed. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100.000. The VIN was not available.
NHTSA complaint #11681803 — an unverified report by a vehicle owner.
Springfield, OH
STEERING
Within the last year I have replaced the right and left inner and outer tie rods, bought 4 new tires, maintained alignment and shortly after replaced the power steering hose and the driveshaft. Knowing I maintain my vehicle well, I drove myself and 4 friends 900 miles and the power steering fluid began leaking again. Mechanic tells me the rack and pinion needs replaced.I can hardly believe all this is wear and tear but it certainly caused a safety concern for me and my passengers. Now, another $2000
NHTSA complaint #11675369 — an unverified report by a vehicle owner.
Spring Hope, NCFire
UNKNOWN OR OTHER
On February 22 our Ford Edge exploded in our driveway. We had only been home 15 minutes at the most when we heard the explosion. The vehicle was not running. We went outside and the vehicle was fully engulfed with flames. It was completely burned down to the metal and did over $7000 in damages to our home. It was parked in our driveway next to the home. Again, the car was not running. We have contacted the Ford Motor Company, but they keep giving us different dates on when we should hear from them. We have not had any prior issues with the vehicle and there wasn't any warning signs or any smell of gas anytime before the incident. The only recall we received was about the airbag and we took it to Ford to have it taken care of. When I called Ford after the incident, the customer care representative mentioned a recall about the gas tank bracket I believe, but we never received a notification about that. We haven't removed the vehicle from our property and it's still there. Ford hasn't asked to come look at it. They only requested the fire department report.
NHTSA complaint #11651859 — an unverified report by a vehicle owner.
at 80,000 milesEllabell, GA
POWER TRAIN
The contact owns a 2009 Ford Edge. The contact stated while operating the vehicle, there was a clucking and banging sound while shifting into reverse. Additionally, while driving in 2nd and 3rd gears, the vehicle hesitated while accelerating and decelerated. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was approximately 80,000.
NHTSA complaint #11649535 — an unverified report by a vehicle owner.
Rogers City, MI
FUEL/PROPULSION SYSTEM
Fuel tank leaking at spot welds and mounting points. Fuel tank recall performed [XXX] @ 54,758 miles. We purchased the vehicle from a ford Dealer in Alpena MI Dean Arbour Ford in August of 2018. I have contacted this dealer about this issue as well as the Customer Care Center of Ford Motor Company. All tell me they only had a 2 year warranty on the repair. My concern is the recall was performed but did not fix this issue due to the same situation is happening with-in the same amount of time from manufacture date to the date of the original recall. They did not rectify the safety concern from the original recall they just replaced with the same style tank knowing it would fail again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11644711 — an unverified report by a vehicle owner.
at 157,000 milesRogers City, MI
FUEL SYSTEM, GASOLINE
The contact owns a 2009 Ford Edge. The contact stated that there was a strong fuel odor coming from the vehicle. Additionally, the contact noticed that fuel was leaking from the vehicle onto the ground. The contact who is as an independent mechanic, diagnosed the vehicle and determined that the fuel tank was leaking at the spot welds located on the upper part of the tank and at the mounting points on the fuel tank. The contact stated that the fuel tank was previously replaced under NHTSA Campaign Number: 15V712000 (Fuel System, Gasoline). The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not be repaired under the recall a second time, and that the vehicle was not covered under warranty. The vehicle was not repaired. The failure mileage was approximately 157,000.
NHTSA complaint #11644085 — an unverified report by a vehicle owner.
Eagan, MN
ELECTRICAL SYSTEM
2 years ago car started losing power so took to garage for tune up. Changed spark plugs. They said that I needed one of the coils changed as well. Costly job. This did not fix the issue. Took to another shop who said that the computer needed to be changed because computer was burning out the coil. Have picture of burned coil. Again, this time replaced computer and coils ( all 6 coils. $2000 fix. Almost year later again same issue. Go back to same garage, covered in warranty. Explains to me that this is something Ford is aware of and has done nothing about. Boards are shorting out coils. They replaced computer again and charged me to install. This time is lasted only 6 months. My car only has 121,000 miles on it. I should not have replaced computer 3 times in 2 years. Tell me that this is right? I cannot drive the car at all because this will cause the engine to crack. The car needs to be towed each time. Loss of power can cause accident. Scary
NHTSA complaint #11634644 — an unverified report by a vehicle owner.
Eagan, MN
ENGINE
2 years ago car started losing power so took to garage for tune up. Changed spark plugs. They said that I needed one of the coils changed as well. Costly job. This did not fix the issue. Took to another shop who said that the computer needed to be changed because computer was burning out the coil. Have picture of burned coil. Again, this time replaced computer and coils ( all 6 coils. $2000 fix. Almost year later again same issue. Go back to same garage, covered in warranty. Explains to me that this is something Ford is aware of and has done nothing about. Boards are shorting out coils. They replaced computer again and charged me to install. This time is lasted only 6 months. My car only has 121,000 miles on it. I should not have replaced computer 3 times in 2 years. Tell me that this is right? I cannot drive the car at all because this will cause the engine to crack. The car needs to be towed each time. Loss of power can cause accident. Scary
NHTSA complaint #11634644 — an unverified report by a vehicle owner.
Marion, IA
SERVICE BRAKES
Brake Booster Failure. $947.45 to repair out of pocket expense. Thank God I was not injured or killed, nor was anyone else, or property damaged, as I was able to avoid a collision. There is a class action lawsuit over this defective Ford part.
NHTSA complaint #11631703 — an unverified report by a vehicle owner.
Brake Booster Failure. $947.45 to repair out of pocket expense. Thank God I was not injured or killed, nor was anyone else, or property damaged, as I was able to avoid a collision. There is a class action lawsuit over this defective Ford part.
NHTSA complaint #11631703 — an unverified report by a vehicle owner.
Lincoln, NE
SERVICE BRAKES
When engaging brake pedal becomes very hard to push and having to push pedal all the way to the floor where it slows finally and then stops. It does not stop when push the brake pedal like normal. Pedal at the floor still not stopping then finally stops but by that time I could have ran into another car or through at stop light. I almost hit someone because of this.
NHTSA complaint #11603031 — an unverified report by a vehicle owner.
Little egg Harbor, NJ
POWER TRAIN
Car stalls in the midfle of driving
NHTSA complaint #11594726 — an unverified report by a vehicle owner.
Lowell, MA
AIR BAGS
I need to know about and where I can take to fix it
NHTSA complaint #11580795 — an unverified report by a vehicle owner.
Lowell, MA
STRUCTURE:BODY
I need to know about and where I can take to fix it
NHTSA complaint #11580795 — an unverified report by a vehicle owner.
Fairport, NY
POWER TRAIN
Without warning while driving my vehicle loses the ability to excelerate. I am lucky I haven't been hit by another car. I patiently wait and after a few seconds it will move forward into the turn. I do not get a reading or warning lights of any kind. This has just started happening and it has occurred 4 x this week. I have an appointment to have it serviced. After reading countless on-line reports it sounds like it is a throttle body Assembly or switch issue. Sometimes it drives perfectly...I am concerned about this safety issue. My Edge is older, but only has 56,000. miles on it. I suspect that I am still covered on the extended warranty since my vehicle has lower mileage.
NHTSA complaint #11549935 — an unverified report by a vehicle owner.
Fairport, NY
VEHICLE SPEED CONTROL
Without warning while driving my vehicle loses the ability to excelerate. I am lucky I haven't been hit by another car. I patiently wait and after a few seconds it will move forward into the turn. I do not get a reading or warning lights of any kind. This has just started happening and it has occurred 4 x this week. I have an appointment to have it serviced. After reading countless on-line reports it sounds like it is a throttle body Assembly or switch issue. Sometimes it drives perfectly...I am concerned about this safety issue. My Edge is older, but only has 56,000. miles on it. I suspect that I am still covered on the extended warranty since my vehicle has lower mileage.
NHTSA complaint #11549935 — an unverified report by a vehicle owner.
Hanover Twp, PA
AIR BAGS
Called dealer on 10-10-2022, 2:30pm to arrange repair and was told that the dealer would call me when parts were available. I have not been contacted by the dealer or any other party. If this is an urgent safety problem and my life may be at risk, shouldn’t this be a higher priority for the dealer and manufacturer; should I consider my potential loss of life or disability to be collateral damage? Urgent matters allowed to languish for a full year or more do not qualify as making a good faith effort to resolve a safety recall.
NHTSA complaint #11548607 — an unverified report by a vehicle owner.
Davenport, IA
UNKNOWN OR OTHER
I was trying to see where do I take my vehicle for the recalls I have 3 under my vin number
NHTSA complaint #11543596 — an unverified report by a vehicle owner.
Anaheim, CA
POWER TRAIN
When the car is at a complete stop or at low speed and then you start to drive again or pick up speed (ex: at a stop light or in a traffic jam) the car will jerk even when coasting and it will not pick up speed. It almost sounds like a belt is unwinding but it isn't. If I pull the car over, turn it completely off and wait a minute or two, it starts up again and drives with no problem. This happens several times a week. It also has a burning smell but no smoke is visible and nothing on the dashboard shows any indication of overheating engine. I've read online that this exact issue was found in newer models of the Ford Edge. No check engine light. Definitely a transmission issue as found in other newer models. This is a very dangerous issue and needs to be recalled.
NHTSA complaint #11521850 — an unverified report by a vehicle owner.
Anaheim, CA
POWER TRAIN
I just submitted a complaint about the transmission system. It doesn't want to drive or speed up in slow traffic or when I'm trying to drive again after stopping. Upon a search, I came across a lot of complaints concerning the Ford Edge transmission and I screenshot a complaint from another Ford Edge owner that describes my ongoing issue EXACTLY as it happens to me. The Edge has a whole lot of transmission issues and on this particular site the complaints cover Edge 2007 through 2012. The transmission definitely needs to be recalled.
NHTSA complaint #11521853 — an unverified report by a vehicle owner.
