FaultScore report

2021 Ford Edge problems

Owners have filed 151 complaints about the 2021 Ford Edge with NHTSA between 2021 and 2026. The largest single group is the transmission & drivetrain. Across this model's run it ranks 18 of 18 worst.

A

24/100

CleanWorst

Measured against the other years of the Ford Edge, never against another car.

How this is worked out

The numbers

151

Complaints

4

Crashes reported

3

Fires reported

1

Injuries reported

44,000 mi

Median mileage at failure

Half of reported failures happened before this

35%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

NHTSA overall crash rating

From the agency's own crash tests

13

Safety recalls

7 US, 6 Canadian

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 8 vs 50 Severity 27 vs 50 Early failure 60 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 8
Against the median year of the Ford Edge. 50 means typical for this model; 100 means roughly double.
Severity — 27
5.3% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 60
35% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2021 compares with every other Ford Edge

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2021 Ford Edge

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Median failure at 68,000 miles

2 crashes, 0 fires · median 43,201 mi

1 crashes, 1 fires · median 400 mi

Median failure at 18,000 miles

0 crashes, 1 fires · median 44,000 mi

Windows, Mirrors & Wipers 8 5.3%

Median failure at 40,000 miles

Fuel & Propulsion 5 3.3%

Median failure at 124,000 miles

Acceleration & Cruise Control 5 3.3%

Median failure at 44,000 miles

Brakes 5 3.3%

1 crashes, 1 fires

Suspension 3 2.0%
Seat Belts 2 1.3%

Median failure at 85,000 miles

Equipment & Accessories 1 0.7%
Doors, Latches & Locks 1 0.7%

Median failure at 500 miles

Seats 1 0.7%
Wheels 1 0.7%
Lights 1 0.7%
Steering 1 0.7%
Airbags 1 0.7%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Rearview System Braking 4 19.0%
Sun/Moon Roof Assembly 4 19.0%
Camera 3 14.3%
Warnings 2 9.5%
Camera 2 9.5%
Automatic Emergency Braking 2 9.5%
Assist 2 9.5%
Adaptive Cruise Control 2 9.5%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 3 9.7%
1,000 – 9,999 miles 1 3.2%
10,000 – 24,999 miles 4 12.9%
25,000 – 49,999 miles 13 41.9%
50,000 – 74,999 miles 5 16.1%
75,000 – 99,999 miles 3 9.7%
100,000 – 149,999 miles 2 6.5%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

Frontal crash test of a 2021 Ford Edge SUV AWD

Frontal crash test

Side barrier crash test of a 2021 Ford Edge SUV AWD

Side barrier crash test

Side pole crash test of a 2021 Ford Edge SUV AWD

Side pole crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
2021 Ford Edge SUV AWD
15.5% risk
2021 Ford Edge SUV FWD
15.5% risk

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jun 2021 peak 12 Sep 2026

NHTSA investigations into the 2021 Ford Edge

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

EA23002 Opened 29 Sep 2023 Closed 31 Oct 2024 ENGINE

Loss of Motive Power

On July 22, 2022, the Office of Defects Investigation (ODI) granted a Defect Petition (DP22001) and opened a Preliminary Evaluation (PE22007) to investigate allegations of loss of motive power in model year (MY) 2021 Ford Bronco vehicles equipped with 2.7L EcoBoost engines. Complainants were reporting sudden engine failure while driving resulting in a loss of motive power, often without the ability to restart. During PE22007, the cause of engine failure and loss of motive power in the subject vehicles was determined to be intake valve fracture, and the full scope of vehicles affected by the su...

Recalls on the 2021 Ford Edge

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

26V124000

BACK OVER PREVENTION:SOFTWARE

Ford Motor Company (Ford) is recalling certain 2021-2026 Ford Bronco and 2021-2024 Ford Edge vehicles. The Accessory Protocol Interface Module (APIM) may overheat and shutdown, which can prevent the rearview camera image from displaying as intended.

Risk: A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

25V315000

BACK OVER PREVENTION:SOFTWARE

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

Risk: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

25V160000

BACK OVER PREVENTION:SOFTWARE

Ford Motor Company (Ford) is recalling certain 2021-2022 Edge vehicles previously repaired incorrectly under recall number 22V-151. A software error may cause the rearview camera to display a blank or distorted image when the vehicle is in reverse.

Risk: A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

24V635000

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine. The engine intake valves may break while driving, which can result in engine failure and a loss of drive power.

Risk: A loss of drive power increases the risk of a crash.

22V151000

BACK OVER PREVENTION:DISPLAY FUNCTION

Ford Motor Company (Ford) is recalling certain 2021-2022 Edge vehicles. A software error may cause the rearview camera to display a blank or distorted image when the vehicle is in reverse.

Risk: A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

21V377000

SEAT BELTS:FRONT:RETRACTOR

Ford Motor Company (Ford) is recalling certain 2021 Edge vehicles. The driver's seat belt retractor pretensioner assembly may not function correctly when activated during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Risk: A seatbelt assembly that does not function as intended can increase the risk of injury during a crash.

21V011000

POWER TRAIN:DRIVELINE:DRIVESHAFT

Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.

Risk: If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2026093 81,850 units in Canada

Visual System

Issue: Under certain conditions, the infotainment system could overheat. As a result, the rearview camera image may not display when the transmission is shifted into reverse. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the APIM software. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership.

Recall 2025260 159,135 units in Canada

Visual System

Issue: On certain vehicles, a software problem could cause the rearview camera image not to display or to freeze when the transmission is shifted into reverse. Safety Risk: A rearview camera image that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the SYNC software. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership.

Recall 2025141 365 units in Canada

Visual System

Issue: On certain vehicles, the recall repairs completed by a Ford dealer during recall 22S14 (Transport Canada recall no. 2022-117) may not have been done correctly. As a result, a second repair is required. On certain vehicles, a software problem could cause the rearview camera to display a blank or distorted image. Safety Risk: A rearview camera image that does not display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the SYNC 4 module software.

Recall 2024492 11,821 units in Canada

Engine

Issue: On certain vehicles, the intake valves may not have been manufactured properly. As a result, the valves could break and cause the engine to fail. Note: This recall only affects certain vehicles equipped with a 2.7L or 3.0L EcoBoost engine. This problem would cause the engine to run rough and the engine malfunction indicator lamp to turn on. Safety Risk: An engine failure could cause a sudden loss of power to the wheels and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the engine.

Recall 2022117 11,152 units in Canada

Visual System

Issue: On certain vehicles, a software problem could cause the rearview camera to display a blank or distorted image. Safety Risk: A rearview camera image that does not display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and send a wireless over-the-air software update to each vehicle. Alternatively, you may schedule an appointment to have the update performed at a Ford dealer.

Recall 2021308 3 units in Canada

Seats And Restraints

Issue: On a small number of vehicles, the driver's seat belt pretensioner may be missing components. As a result, the seat belt pretensioner may not work properly in a crash. Safety Risk: A seat belt pretensioner that does not work properly could create an increased risk of injury in a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealer to replace the driver's seat belt retractor and pretensioner assembly.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Saint Paul, MN Crash

SERVICE BRAKES

I was driving the Ford Edge and the roads were a little slick so I was driving very slow. I was about 2 blocks from my house when I needed to engage the brakes to come to a complete stop, which happened to be going downhill toward a stop sign that intersected with a freeway off ramp. Both the brakes and ABS failed to engage and I hit a guard rail across the intersection. This caused significant damage to my vehicle and was very lucky that no one was hurt. The "Check Brake System" only came up after I ran into the guard rail, which was also the only time I needed to fully engage the brake to come to a full stop. The shop confirmed that the accident would not have damaged the brakes.

NHTSA complaint #11564144 — an unverified report by a vehicle owner.

Saint Paul, MN Crash

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I was driving the Ford Edge and the roads were a little slick so I was driving very slow. I was about 2 blocks from my house when I needed to engage the brakes to come to a complete stop, which happened to be going downhill toward a stop sign that intersected with a freeway off ramp. Both the brakes and ABS failed to engage and I hit a guard rail across the intersection. This caused significant damage to my vehicle and was very lucky that no one was hurt. The "Check Brake System" only came up after I ran into the guard rail, which was also the only time I needed to fully engage the brake to come to a full stop. The shop confirmed that the accident would not have damaged the brakes.

NHTSA complaint #11564144 — an unverified report by a vehicle owner.

Oak Harbor, OH Crash

LANE DEPARTURE: ASSIST

1) The lane keeping assistance feature was engaged. 2) I observed an upcoming snow drift across the road. 3) I stepped on the brakes to slow down. 4) I observed there was no oncoming traffic (two lane road). 5) I moved over towards the center of the road to better navigate the snow drift. 6. The lane keeping assistance feature adjusted my steering to move me back into my lane (closer to the ditch). 7. The vehicle entered the snow drift with my wheels turned to the right. 8. The snow drift impaired the lane keeping assistance feature. 9. I lost control of the vehicle. 10. I hit a utility pole. Does the user manual instruct the operator to disengage the lane keeping assistance feature during snow and icy conditions?

NHTSA complaint #11504594 — an unverified report by a vehicle owner.

Leland, NC Fire

UNKNOWN OR OTHER

Vehicle was traveling on a rural road when driver attempted to brake. Driver witnessed flames from under their vehicle when applying brakes. Driver had to stop the vehicle by laying it in a ditch and escaping the engulfed car. Post accident it was noted and shown a significant amount of brake fluid on the ground from the incident. Bystanders say that the vehicle was blowing flames out from under neath while attempting to stop.

NHTSA complaint #11476580 — an unverified report by a vehicle owner.

Leland, NC Fire

ENGINE

Vehicle was traveling on a rural road when driver attempted to brake. Driver witnessed flames from under their vehicle when applying brakes. Driver had to stop the vehicle by laying it in a ditch and escaping the engulfed car. Post accident it was noted and shown a significant amount of brake fluid on the ground from the incident. Bystanders say that the vehicle was blowing flames out from under neath while attempting to stop.

NHTSA complaint #11476580 — an unverified report by a vehicle owner.

Leland, NC Fire

SERVICE BRAKES

Vehicle was traveling on a rural road when driver attempted to brake. Driver witnessed flames from under their vehicle when applying brakes. Driver had to stop the vehicle by laying it in a ditch and escaping the engulfed car. Post accident it was noted and shown a significant amount of brake fluid on the ground from the incident. Bystanders say that the vehicle was blowing flames out from under neath while attempting to stop.

NHTSA complaint #11476580 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Raleigh, NC

POWER TRAIN

The vehicle hesitates, bucks, and surges when accelerating from low speed making it difficult and hazardous merging into traffic and other driving situations. The hesitation, bucking, and surging is getting progressively this happened around 70k miles. The mechanic is saying it needs to be replaced completely for 12k!

NHTSA complaint #11764049 — an unverified report by a vehicle owner.

Cutler, OH

UNKNOWN OR OTHER

The left rear axle housing due to not enough lubricant. The ford maintenance shop states they can refill the lubricant but it doesn’t last long and will be back in the shop . So I’m having it replaced due to their recommendation which is a $1,835.00 fix. I see there were recalls on 2021 edges but mine wasn’t built in the right time frame apparently and it’s ironic that it is the same exact problem with several 2021 Edges but yet only the ones built in certain months are getting recalled. Makes no sense that if this is hazardous then for safety reasons shouldn’t there be a recall on all of them no matter where or what month they were built. Very disturbing and disappointing. It sure sheds some light on the Ford manufacturing!

NHTSA complaint #11764220 — an unverified report by a vehicle owner.

Kemah, TX

POWER TRAIN

The transmission failed causing the car to sputter and stop. My daughter was driving the car at the time and it died while she was waiting for a light to turn green at a major intersection. She had to wait for my husband to come assist her. We had it towed to McCree Ford in Dickinson, TX. They indicated it was the transmission and it would need to be replaced. No indication of any issues prior to this incident. The car was well maintained up until this incident and we were just short of 100,000 miles. Mostly highway miles.

NHTSA complaint #11760946 — an unverified report by a vehicle owner.

Aberdeen, MD

BACK OVER PREVENTION

The contact owns a 2021 Ford Edge. The contact received notification for NHTSA Campaign Number: 26V124000 (Back Over Prevention); however, the part to perform the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to a dealer, where the contact was informed that the USB port needed to perform the software update was defective. The dealer did not provide the alternative option included in the recall remedy, which authorized an over-the-air (OTA) software update free of charge. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The contact had not experienced a failure.

NHTSA complaint #11760227 — an unverified report by a vehicle owner.

Steubenville, OH

ELECTRICAL SYSTEM

The “fix” for the rear camera has not resolved the issue. My rear camera worked for a short time after the fix was downloaded, but then stopped working. I don’t know what to do to fix it.

NHTSA complaint #11759598 — an unverified report by a vehicle owner.

Steubenville, OH

VISIBILITY/WIPER

The “fix” for the rear camera has not resolved the issue. My rear camera worked for a short time after the fix was downloaded, but then stopped working. I don’t know what to do to fix it.

NHTSA complaint #11759598 — an unverified report by a vehicle owner.

Steubenville, OH

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

The “fix” for the rear camera has not resolved the issue. My rear camera worked for a short time after the fix was downloaded, but then stopped working. I don’t know what to do to fix it.

NHTSA complaint #11759598 — an unverified report by a vehicle owner.

Paradise, CA

POWER TRAIN

I bought a 2021 Ford Edge SEL in April 2024. I had problems with the car jurking at low speeds pretty much the whole time I had it. I just recently had to replace my transmission due to the whole thing failing. It just randomly went out while driving.

NHTSA complaint #11757981 — an unverified report by a vehicle owner.

Wauchula, FL

POWER TRAIN

My 2021 Ford Edge is experiencing a severe transmission defect. When accelerating between 22 mph and 35 mph, the vehicle hesitates, stumbles, and shudders violently (transmission shudder). The transmission struggles to engage gears properly, causing unexpected jerking and a sudden loss of acceleration power. This behavior creates a dangerous driving hazard when merging into traffic or changing lanes. This issue is consistent with Ford's Technical Service Bulletin (TSB 21-2092) regarding the 8F35 8-speed automatic transmission.

NHTSA complaint #11756564 — an unverified report by a vehicle owner.

Manor, TX

UNKNOWN OR OTHER

There should be a recall on the sunvisors. Because it is a safety issue, because when the Sun is in your face and you can't see driving it can very well cause an accident or getting a ticket for not being able to see your speed that you're going, because you're so far up trying to get the Sun out of your face. You can't see any of the controls or your dashboard.. That is a safety hazard. My driver's side one is broken. I can't use it at all and I'm not paying $200 to get it fixed. That's insane on top of that.My passenger side is one is starting to break as well. Also, my car is very sluggish. When i'm driving, it is sluggish back and forth like it doesn't get good acceleration.There should be a recall for that.As well. I've also noticed when I'm stopped at a light, and I slowly let off the brake the car start to jump.

NHTSA complaint #11754925 — an unverified report by a vehicle owner.

Manor, TX

ENGINE

There should be a recall on the sunvisors. Because it is a safety issue, because when the Sun is in your face and you can't see driving it can very well cause an accident or getting a ticket for not being able to see your speed that you're going, because you're so far up trying to get the Sun out of your face. You can't see any of the controls or your dashboard.. That is a safety hazard. My driver's side one is broken. I can't use it at all and I'm not paying $200 to get it fixed. That's insane on top of that.My passenger side is one is starting to break as well. Also, my car is very sluggish. When i'm driving, it is sluggish back and forth like it doesn't get good acceleration.There should be a recall for that.As well. I've also noticed when I'm stopped at a light, and I slowly let off the brake the car start to jump.

NHTSA complaint #11754925 — an unverified report by a vehicle owner.

Church Hill, TN

ENGINE

When driving at lower speeds the car jerks/misses. A local Ford dealership confirmed it's the torque converter. Even purchased a warranty that is suppose to cover the issue and even they are being difficult about wanting to fix it!

NHTSA complaint #11755111 — an unverified report by a vehicle owner.

Manor, TX

FUEL/PROPULSION SYSTEM

There should be a recall on the sunvisors. Because it is a safety issue, because when the Sun is in your face and you can't see driving it can very well cause an accident or getting a ticket for not being able to see your speed that you're going, because you're so far up trying to get the Sun out of your face. You can't see any of the controls or your dashboard.. That is a safety hazard. My driver's side one is broken. I can't use it at all and I'm not paying $200 to get it fixed. That's insane on top of that.My passenger side is one is starting to break as well. Also, my car is very sluggish. When i'm driving, it is sluggish back and forth like it doesn't get good acceleration.There should be a recall for that.As well. I've also noticed when I'm stopped at a light, and I slowly let off the brake the car start to jump.

NHTSA complaint #11754925 — an unverified report by a vehicle owner.

Columbia, SC

ENGINE

Torque converter needs a replacing

NHTSA complaint #11754270 — an unverified report by a vehicle owner.

Nashua, NH

ENGINE AND ENGINE COOLING

The contact owns a 2021 Ford Edge. The contact received notification of NHTSA Campaign Number: 24V635000 (Engine and Engine Cooling). The local dealer was contacted, and the contact was informed that the recall repair was performed remotely. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11753567 — an unverified report by a vehicle owner.

Eldorado, IL

FUEL/PROPULSION SYSTEM

Purge valve is sticking open when fueling making it to where it take 10 plus minutes to start car after fueling. Worried it will end up causing more issues and possibly cause problems with fuel tank

NHTSA complaint #11752306 — an unverified report by a vehicle owner.

Rocklin, CA

UNKNOWN OR OTHER

Transmission has gone out after only having the vehicle for 2.5 years. It will cost $10,000 to repair and that is not feasible or right. The mileage is at 74,000 but the warranty expired at 60,000. Ford should be held accountable for building these vehicles with awful transmissions.

NHTSA complaint #11750391 — an unverified report by a vehicle owner.

at 68,000 miles Laurens, SC

POWER TRAIN

The contact owns a 2021 Ford Edge. The contact stated that while driving on several occasions and making a turn, there was an abnormal clicking sound coming from underneath the vehicle. The contact added that her husband did donuts continuously and observed the sound. The vehicle was taken to an independent mechanic, where it was determined that the sound in the rear axle was coming from the left rear differential. The mechanic stated that the rear differential fluid had been leaking oil for a while and that the rear differential needed to be replaced. The vehicle was not repaired. The contact associated the failure with Manufacturer Recall: 21S02. The manufacturer was notified of the failure. The failure mileage was approximately 68,000.

NHTSA complaint #11749560 — an unverified report by a vehicle owner.

at 68,000 miles Laurens, SC

POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

The contact owns a 2021 Ford Edge. The contact stated that while driving on several occasions and making a turn, there was an abnormal clicking sound coming from underneath the vehicle. The contact added that her husband did donuts continuously and observed the sound. The vehicle was taken to an independent mechanic, where it was determined that the sound in the rear axle was coming from the left rear differential. The mechanic stated that the rear differential fluid had been leaking oil for a while and that the rear differential needed to be replaced. The vehicle was not repaired. The contact associated the failure with Manufacturer Recall: 21S02. The manufacturer was notified of the failure. The failure mileage was approximately 68,000.

NHTSA complaint #11749560 — an unverified report by a vehicle owner.

Laurens, SC

SUSPENSION

I am have problem with my axle making a clicking sound the axle the is not safe to drive

NHTSA complaint #11748938 — an unverified report by a vehicle owner.

at 80,000 miles Washington, GA

POWER TRAIN

The contact owns a 2021 Ford Edge. The contact stated that the vehicle was shuddering, and the transmission was slipping while driving approximately 0-50 MPH. No warning lights were illuminated. The transmission fluid was flushed and refilled every 20,000 miles. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.

NHTSA complaint #11747912 — an unverified report by a vehicle owner.

Bowling Green, OH

POWER TRAIN

My 2021 Ford Edge has experienced ongoing transmission issues for an extended period including delayed engagement into Reverse, flashing gear indicator lights before Reverse engagement, harsh/jumpy shifting during acceleration and deceleration, and intermittent shuddering. The vehicle previously required a torque converter replacement performed by a Ford dealership, however the symptoms continued after the repair. Today, while driving on the highway, the vehicle experienced repeated loss of power and hesitation while attempting to accelerate and maintain speed. During one highway merge, the vehicle failed to respond normally while accelerating and I was nearly struck by a semi-truck because I could not safely match traffic speed. Shortly afterward, while exiting the highway, the vehicle suddenly jolted violently and began making loud grinding noises accompanied by severe shuddering. The transmission/drivetrain appeared to fail completely, making the vehicle unsafe to continue operating. I stopped driving immediately and had the vehicle towed to the same Ford dealership that previously replaced the torque converter. I am submitting this complaint because the transmission failure created a serious safety hazard involving loss of propulsion at highway speeds, unsafe merging conditions, and risk of collision.

NHTSA complaint #11738350 — an unverified report by a vehicle owner.

Shirley, MA

POWER TRAIN

Shudder when automatic transmission shifts. Long lag time when vehicle accelerates after throttle is engaged. Can feel and hear knock every time throttle is engaged and disengaged.

NHTSA complaint #11736698 — an unverified report by a vehicle owner.

Lohman, MO

POWER TRAIN

Transmission has gone out with just over 100,000 and will cost $8,000+ to fix! Vehicle is binding/jerking when trying to drive. Online comments appear to indicate Ford is aware of an issue with this vehicle, seems it was not manufactured properly to begin with and consumers were taken advantage of and left in tough circumstances when it fails.

NHTSA complaint #11728326 — an unverified report by a vehicle owner.

Mullins, SC

POWER TRAIN

Purchase this vehicle at 30,000 miles have problems with it since day one with the ABS rear brake dragging I've done had two ABS control modules replaced the ABS control pump the torque converter because the brakes are tearing the torque converter out of it from all the strain. It does it intermittently. All of the repairs have been done through Ford they had to replace the when the brake rotors the calipers brake pads because of how hot the brake system is getting. The brakes will start dragging which will heat up the brake system and they will start putting herself in a bind. Four don't know what's causing it they said they think it could be an electrical issue that's causing the ABS control module to go hay wire and I wasn't getting any codes at all. Except once and it's in Walt's communication that aBS control module a. This problem is going to get myself or my family or your family killed on the roads

NHTSA complaint #11720948 — an unverified report by a vehicle owner.