Owners have filed 144 complaints
about the 2021 Ford Edge with NHTSA between 2021 and 2026.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 18 of 18 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 7
Against the median year of the Ford Edge. 50 means typical for this
model; 100 means roughly double.
Severity — 29
5.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 60
35% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Sun/Moon Roof Assembly
420.0%
Rearview System Braking
315.0%
Camera
315.0%
Warnings
210.0%
Camera
210.0%
Automatic Emergency Braking
210.0%
Assist
210.0%
Adaptive Cruise Control
210.0%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
39.7%
1,000 – 9,999 miles
13.2%
10,000 – 24,999 miles
412.9%
25,000 – 49,999 miles
1341.9%
50,000 – 74,999 miles
516.1%
75,000 – 99,999 miles
39.7%
100,000 – 149,999 miles
26.5%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jun 2021peak 8Aug 2026
NHTSA investigations into the 2021 Ford Edge
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA23002Opened 29 Sep 2023Closed 31 Oct 2024ENGINE
Loss of Motive Power
On July 22, 2022, the Office of Defects Investigation (ODI) granted a Defect Petition (DP22001) and opened a Preliminary Evaluation (PE22007) to investigate allegations of loss of motive power in model year (MY) 2021 Ford Bronco vehicles equipped with 2.7L EcoBoost engines. Complainants were reporting sudden engine failure while driving resulting in a loss of motive power, often without the ability to restart. During PE22007, the cause of engine failure and loss of motive power in the subject vehicles was determined to be intake valve fracture, and the full scope of vehicles affected by the su...
Recalls on the 2021 Ford Edge
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202609381,850 units in Canada
Visual System
Issue: Under certain conditions, the infotainment system could overheat. As a result, the rearview camera image may not display when the transmission is shifted into reverse. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the APIM software. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership.
Recall 2025260159,135 units in Canada
Visual System
Issue: On certain vehicles, a software problem could cause the rearview camera image not to display or to freeze when the transmission is shifted into reverse. Safety Risk: A rearview camera image that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the SYNC software. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership.
Recall 2025141365 units in Canada
Visual System
Issue: On certain vehicles, the recall repairs completed by a Ford dealer during recall 22S14 (Transport Canada recall no. 2022-117) may not have been done correctly. As a result, a second repair is required. On certain vehicles, a software problem could cause the rearview camera to display a blank or distorted image. Safety Risk: A rearview camera image that does not display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the SYNC 4 module software.
Recall 202449211,821 units in Canada
Engine
Issue: On certain vehicles, the intake valves may not have been manufactured properly. As a result, the valves could break and cause the engine to fail. Note: This recall only affects certain vehicles equipped with a 2.7L or 3.0L EcoBoost engine. This problem would cause the engine to run rough and the engine malfunction indicator lamp to turn on. Safety Risk: An engine failure could cause a sudden loss of power to the wheels and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the engine.
Recall 202211711,152 units in Canada
Visual System
Issue: On certain vehicles, a software problem could cause the rearview camera to display a blank or distorted image. Safety Risk: A rearview camera image that does not display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and send a wireless over-the-air software update to each vehicle. Alternatively, you may schedule an appointment to have the update performed at a Ford dealer.
Recall 20213083 units in Canada
Seats And Restraints
Issue: On a small number of vehicles, the driver's seat belt pretensioner may be missing components. As a result, the seat belt pretensioner may not work properly in a crash. Safety Risk: A seat belt pretensioner that does not work properly could create an increased risk of injury in a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealer to replace the driver's seat belt retractor and pretensioner assembly.
Reports where the owner recorded a crash, a fire, an injury or a death.
Saint Paul, MNCrash
SERVICE BRAKES
I was driving the Ford Edge and the roads were a little slick so I was driving very slow. I was about 2 blocks from my house when I needed to engage the brakes to come to a complete stop, which happened to be going downhill toward a stop sign that intersected with a freeway off ramp. Both the brakes and ABS failed to engage and I hit a guard rail across the intersection. This caused significant damage to my vehicle and was very lucky that no one was hurt. The "Check Brake System" only came up after I ran into the guard rail, which was also the only time I needed to fully engage the brake to come to a full stop. The shop confirmed that the accident would not have damaged the brakes.
NHTSA complaint #11564144 — an unverified report by a vehicle owner.
I was driving the Ford Edge and the roads were a little slick so I was driving very slow. I was about 2 blocks from my house when I needed to engage the brakes to come to a complete stop, which happened to be going downhill toward a stop sign that intersected with a freeway off ramp. Both the brakes and ABS failed to engage and I hit a guard rail across the intersection. This caused significant damage to my vehicle and was very lucky that no one was hurt. The "Check Brake System" only came up after I ran into the guard rail, which was also the only time I needed to fully engage the brake to come to a full stop. The shop confirmed that the accident would not have damaged the brakes.
NHTSA complaint #11564144 — an unverified report by a vehicle owner.
Oak Harbor, OHCrash
LANE DEPARTURE: ASSIST
1) The lane keeping assistance feature was engaged. 2) I observed an upcoming snow drift across the road. 3) I stepped on the brakes to slow down. 4) I observed there was no oncoming traffic (two lane road). 5) I moved over towards the center of the road to better navigate the snow drift. 6. The lane keeping assistance feature adjusted my steering to move me back into my lane (closer to the ditch). 7. The vehicle entered the snow drift with my wheels turned to the right. 8. The snow drift impaired the lane keeping assistance feature. 9. I lost control of the vehicle. 10. I hit a utility pole. Does the user manual instruct the operator to disengage the lane keeping assistance feature during snow and icy conditions?
NHTSA complaint #11504594 — an unverified report by a vehicle owner.
Leland, NCFire
UNKNOWN OR OTHER
Vehicle was traveling on a rural road when driver attempted to brake. Driver witnessed flames from under their vehicle when applying brakes. Driver had to stop the vehicle by laying it in a ditch and escaping the engulfed car. Post accident it was noted and shown a significant amount of brake fluid on the ground from the incident. Bystanders say that the vehicle was blowing flames out from under neath while attempting to stop.
NHTSA complaint #11476580 — an unverified report by a vehicle owner.
Leland, NCFire
ENGINE
Vehicle was traveling on a rural road when driver attempted to brake. Driver witnessed flames from under their vehicle when applying brakes. Driver had to stop the vehicle by laying it in a ditch and escaping the engulfed car. Post accident it was noted and shown a significant amount of brake fluid on the ground from the incident. Bystanders say that the vehicle was blowing flames out from under neath while attempting to stop.
NHTSA complaint #11476580 — an unverified report by a vehicle owner.
Leland, NCFire
SERVICE BRAKES
Vehicle was traveling on a rural road when driver attempted to brake. Driver witnessed flames from under their vehicle when applying brakes. Driver had to stop the vehicle by laying it in a ditch and escaping the engulfed car. Post accident it was noted and shown a significant amount of brake fluid on the ground from the incident. Bystanders say that the vehicle was blowing flames out from under neath while attempting to stop.
NHTSA complaint #11476580 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Paradise, CA
POWER TRAIN
I bought a 2021 Ford Edge SEL in April 2024. I had problems with the car jurking at low speeds pretty much the whole time I had it. I just recently had to replace my transmission due to the whole thing failing. It just randomly went out while driving.
NHTSA complaint #11757981 — an unverified report by a vehicle owner.
Wauchula, FL
POWER TRAIN
My 2021 Ford Edge is experiencing a severe transmission defect. When accelerating between 22 mph and 35 mph, the vehicle hesitates, stumbles, and shudders violently (transmission shudder). The transmission struggles to engage gears properly, causing unexpected jerking and a sudden loss of acceleration power. This behavior creates a dangerous driving hazard when merging into traffic or changing lanes. This issue is consistent with Ford's Technical Service Bulletin (TSB 21-2092) regarding the 8F35 8-speed automatic transmission.
NHTSA complaint #11756564 — an unverified report by a vehicle owner.
Manor, TX
UNKNOWN OR OTHER
There should be a recall on the sunvisors. Because it is a safety issue, because when the Sun is in your face and you can't see driving it can very well cause an accident or getting a ticket for not being able to see your speed that you're going, because you're so far up trying to get the Sun out of your face. You can't see any of the controls or your dashboard.. That is a safety hazard. My driver's side one is broken. I can't use it at all and I'm not paying $200 to get it fixed. That's insane on top of that.My passenger side is one is starting to break as well. Also, my car is very sluggish. When i'm driving, it is sluggish back and forth like it doesn't get good acceleration.There should be a recall for that.As well. I've also noticed when I'm stopped at a light, and I slowly let off the brake the car start to jump.
NHTSA complaint #11754925 — an unverified report by a vehicle owner.
Manor, TX
ENGINE
There should be a recall on the sunvisors. Because it is a safety issue, because when the Sun is in your face and you can't see driving it can very well cause an accident or getting a ticket for not being able to see your speed that you're going, because you're so far up trying to get the Sun out of your face. You can't see any of the controls or your dashboard.. That is a safety hazard. My driver's side one is broken. I can't use it at all and I'm not paying $200 to get it fixed. That's insane on top of that.My passenger side is one is starting to break as well. Also, my car is very sluggish. When i'm driving, it is sluggish back and forth like it doesn't get good acceleration.There should be a recall for that.As well. I've also noticed when I'm stopped at a light, and I slowly let off the brake the car start to jump.
NHTSA complaint #11754925 — an unverified report by a vehicle owner.
Church Hill, TN
ENGINE
When driving at lower speeds the car jerks/misses. A local Ford dealership confirmed it's the torque converter. Even purchased a warranty that is suppose to cover the issue and even they are being difficult about wanting to fix it!
NHTSA complaint #11755111 — an unverified report by a vehicle owner.
Manor, TX
FUEL/PROPULSION SYSTEM
There should be a recall on the sunvisors. Because it is a safety issue, because when the Sun is in your face and you can't see driving it can very well cause an accident or getting a ticket for not being able to see your speed that you're going, because you're so far up trying to get the Sun out of your face. You can't see any of the controls or your dashboard.. That is a safety hazard. My driver's side one is broken. I can't use it at all and I'm not paying $200 to get it fixed. That's insane on top of that.My passenger side is one is starting to break as well. Also, my car is very sluggish. When i'm driving, it is sluggish back and forth like it doesn't get good acceleration.There should be a recall for that.As well. I've also noticed when I'm stopped at a light, and I slowly let off the brake the car start to jump.
NHTSA complaint #11754925 — an unverified report by a vehicle owner.
Columbia, SC
ENGINE
Torque converter needs a replacing
NHTSA complaint #11754270 — an unverified report by a vehicle owner.
Nashua, NH
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford Edge. The contact received notification of NHTSA Campaign Number: 24V635000 (Engine and Engine Cooling). The local dealer was contacted, and the contact was informed that the recall repair was performed remotely. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11753567 — an unverified report by a vehicle owner.
Eldorado, IL
FUEL/PROPULSION SYSTEM
Purge valve is sticking open when fueling making it to where it take 10 plus minutes to start car after fueling. Worried it will end up causing more issues and possibly cause problems with fuel tank
NHTSA complaint #11752306 — an unverified report by a vehicle owner.
Rocklin, CA
UNKNOWN OR OTHER
Transmission has gone out after only having the vehicle for 2.5 years. It will cost $10,000 to repair and that is not feasible or right. The mileage is at 74,000 but the warranty expired at 60,000. Ford should be held accountable for building these vehicles with awful transmissions.
NHTSA complaint #11750391 — an unverified report by a vehicle owner.
at 68,000 milesLaurens, SC
POWER TRAIN
The contact owns a 2021 Ford Edge. The contact stated that while driving on several occasions and making a turn, there was an abnormal clicking sound coming from underneath the vehicle. The contact added that her husband did donuts continuously and observed the sound. The vehicle was taken to an independent mechanic, where it was determined that the sound in the rear axle was coming from the left rear differential. The mechanic stated that the rear differential fluid had been leaking oil for a while and that the rear differential needed to be replaced. The vehicle was not repaired. The contact associated the failure with Manufacturer Recall: 21S02. The manufacturer was notified of the failure. The failure mileage was approximately 68,000.
NHTSA complaint #11749560 — an unverified report by a vehicle owner.
at 68,000 milesLaurens, SC
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
The contact owns a 2021 Ford Edge. The contact stated that while driving on several occasions and making a turn, there was an abnormal clicking sound coming from underneath the vehicle. The contact added that her husband did donuts continuously and observed the sound. The vehicle was taken to an independent mechanic, where it was determined that the sound in the rear axle was coming from the left rear differential. The mechanic stated that the rear differential fluid had been leaking oil for a while and that the rear differential needed to be replaced. The vehicle was not repaired. The contact associated the failure with Manufacturer Recall: 21S02. The manufacturer was notified of the failure. The failure mileage was approximately 68,000.
NHTSA complaint #11749560 — an unverified report by a vehicle owner.
Laurens, SC
SUSPENSION
I am have problem with my axle making a clicking sound the axle the is not safe to drive
NHTSA complaint #11748938 — an unverified report by a vehicle owner.
at 80,000 milesWashington, GA
POWER TRAIN
The contact owns a 2021 Ford Edge. The contact stated that the vehicle was shuddering, and the transmission was slipping while driving approximately 0-50 MPH. No warning lights were illuminated. The transmission fluid was flushed and refilled every 20,000 miles. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.
NHTSA complaint #11747912 — an unverified report by a vehicle owner.
Bowling Green, OH
POWER TRAIN
My 2021 Ford Edge has experienced ongoing transmission issues for an extended period including delayed engagement into Reverse, flashing gear indicator lights before Reverse engagement, harsh/jumpy shifting during acceleration and deceleration, and intermittent shuddering. The vehicle previously required a torque converter replacement performed by a Ford dealership, however the symptoms continued after the repair. Today, while driving on the highway, the vehicle experienced repeated loss of power and hesitation while attempting to accelerate and maintain speed. During one highway merge, the vehicle failed to respond normally while accelerating and I was nearly struck by a semi-truck because I could not safely match traffic speed. Shortly afterward, while exiting the highway, the vehicle suddenly jolted violently and began making loud grinding noises accompanied by severe shuddering. The transmission/drivetrain appeared to fail completely, making the vehicle unsafe to continue operating. I stopped driving immediately and had the vehicle towed to the same Ford dealership that previously replaced the torque converter. I am submitting this complaint because the transmission failure created a serious safety hazard involving loss of propulsion at highway speeds, unsafe merging conditions, and risk of collision.
NHTSA complaint #11738350 — an unverified report by a vehicle owner.
Shirley, MA
POWER TRAIN
Shudder when automatic transmission shifts. Long lag time when vehicle accelerates after throttle is engaged. Can feel and hear knock every time throttle is engaged and disengaged.
NHTSA complaint #11736698 — an unverified report by a vehicle owner.
Lohman, MO
POWER TRAIN
Transmission has gone out with just over 100,000 and will cost $8,000+ to fix! Vehicle is binding/jerking when trying to drive. Online comments appear to indicate Ford is aware of an issue with this vehicle, seems it was not manufactured properly to begin with and consumers were taken advantage of and left in tough circumstances when it fails.
NHTSA complaint #11728326 — an unverified report by a vehicle owner.
Mullins, SC
POWER TRAIN
Purchase this vehicle at 30,000 miles have problems with it since day one with the ABS rear brake dragging I've done had two ABS control modules replaced the ABS control pump the torque converter because the brakes are tearing the torque converter out of it from all the strain. It does it intermittently. All of the repairs have been done through Ford they had to replace the when the brake rotors the calipers brake pads because of how hot the brake system is getting. The brakes will start dragging which will heat up the brake system and they will start putting herself in a bind. Four don't know what's causing it they said they think it could be an electrical issue that's causing the ABS control module to go hay wire and I wasn't getting any codes at all. Except once and it's in Walt's communication that aBS control module a. This problem is going to get myself or my family or your family killed on the roads
NHTSA complaint #11720948 — an unverified report by a vehicle owner.
Mullins, SC
ELECTRICAL SYSTEM
Purchase this vehicle at 30,000 miles have problems with it since day one with the ABS rear brake dragging I've done had two ABS control modules replaced the ABS control pump the torque converter because the brakes are tearing the torque converter out of it from all the strain. It does it intermittently. All of the repairs have been done through Ford they had to replace the when the brake rotors the calipers brake pads because of how hot the brake system is getting. The brakes will start dragging which will heat up the brake system and they will start putting herself in a bind. Four don't know what's causing it they said they think it could be an electrical issue that's causing the ABS control module to go hay wire and I wasn't getting any codes at all. Except once and it's in Walt's communication that aBS control module a. This problem is going to get myself or my family or your family killed on the roads
NHTSA complaint #11720948 — an unverified report by a vehicle owner.
Mullins, SC
SERVICE BRAKES
Purchase this vehicle at 30,000 miles have problems with it since day one with the ABS rear brake dragging I've done had two ABS control modules replaced the ABS control pump the torque converter because the brakes are tearing the torque converter out of it from all the strain. It does it intermittently. All of the repairs have been done through Ford they had to replace the when the brake rotors the calipers brake pads because of how hot the brake system is getting. The brakes will start dragging which will heat up the brake system and they will start putting herself in a bind. Four don't know what's causing it they said they think it could be an electrical issue that's causing the ABS control module to go hay wire and I wasn't getting any codes at all. Except once and it's in Walt's communication that aBS control module a. This problem is going to get myself or my family or your family killed on the roads
NHTSA complaint #11720948 — an unverified report by a vehicle owner.
Wonder Lake, IL
ENGINE
My vehicle was recalled by the manufacturer for possibly defective intake valves. The manufacturer did a destructive test on the valves, This test consisted of running the car at 4500 rpm (approximately 120 mph) for a period of approximately 50 minutes. Since this test my car has undergone 3 transmission repairs. Any of these conditions could have resulted in being stranded on the road or possibly losing control of the vehicle, The test only makes the assumption that if the valves did not fail during the test they will continue to provide adequate and safe service. This is not necessarily true. The valves may fail on the highway causing loss of control, I believe that my vehicle was damaged by this test. My vehicle has a little over 30, 000 miles and had no damage before this test. The manufacturer should make this good on the intake valves by replacing them on the 90,000+ vehicles subject to this recall.
NHTSA complaint #11719472 — an unverified report by a vehicle owner.
Centralia, MO
POWER TRAIN
Transmission total failure at 118000 miles vehicle had shutting and jerking problems for about 40000 miles.
NHTSA complaint #11717469 — an unverified report by a vehicle owner.
at 44,403 milesKennesaw, GA
BACK OVER PREVENTION
The contact owns a 2021 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention). The contact had taken the vehicle to a local dealer, who was unable to complete the recall repair because the dealer was waiting on an Override Code from the manufacturer. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the issue but was unable to help. The contact had not experienced a failure.
NHTSA complaint #11716288 — an unverified report by a vehicle owner.
at 29,821 milesParma, OH
BACK OVER PREVENTION
The contact owns a 2021 Ford Edge. The contact had received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the local dealer and the manufacturer were contacted, and informed the contact that the VIN was not associated with the recall. The contact explained that a recall letter was removed from the manufacturer and was informed that the VIN was not associated with the recall. The contact stated that the rear-view camera experienced failure for approximately one year. The failure mileage was 29,821.
NHTSA complaint #11715212 — an unverified report by a vehicle owner.
Kewanee, IL
POWER TRAIN
Ive been having problems with my 21 ford edge. I looked online to see what it could be. I came across a bulletin about reprogramming the pcm. My car was spudderinglosing power and I notice jerking and I was going through gas like crazy. So we called the Ford dealership make an appointment to have them reprogram the pcm. That did not work though. They suspect it to me the torque converter. I see that there are a lot of other ford owners that are having the same problems as I am. And from what I understand ford knew about this and still haven't done anything about it. I rely on this vehicle to get me back and forth to work 60 miles 4 days a wk. My children are in the car with me relying on me to get them places. Its not fair we have to pay for their mistakes. We want what's right and that is them to pay for their mistakes. Please
NHTSA complaint #11712152 — an unverified report by a vehicle owner.