2019 Ford Edge problems

POWER TRAIN

-took my vehicle into the dealership after it left my wife and kids stranded in the middle of the highway. Codes came up as a transmission problem. Took it to the dealership and they said it needs a whole new transmission. Car only has 115k miles. Transmission fluid has been replaced 2 times. Dealer has confirmed and diagnosed the issues.

NHTSA complaint #11763392 — an unverified report by a vehicle owner.

POWER TRAIN

Torque converter began to fail around 50k miles. Took to Ford for service under TSB last July at around 60k miles, but performance has steadily deteriorated to present, around 80k miles, while waiting for service parts. Issue has expanded to cause violent engine surging, which I worry will increase the risk of a crash. Ford quoted $11k to replace the torque converter, a part they acknowledge is faulty.

NHTSA complaint #11763412 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

The contact owns a 2019 Ford Edge. The contact stated that after starting the vehicle the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The vehicle was diagnosed with engine failure caused by coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 35,330.

NHTSA complaint #11763489 — an unverified report by a vehicle owner.

POWER TRAIN

accelerated from a stop sign and engine cut out, leaving me stopped dead in the middle of the street, the engine would not restart after 4 tries, I let it sit, I googled the incident, and was told to let car sit for a minute and try to restart. I let it sit for a minute and it restarted like nothing happened. Google said there was a sensor fault because of an error temperature reading in the crank position sensor, so the car shut down to protect the engine. I think this could have been a dangerous situation, if there had been traffic. the temperature gauge read normal.

NHTSA complaint #11763198 — an unverified report by a vehicle owner.

ENGINE

The engine blew due to coolant getting into the engine. This happened in 2025 and I had to have the engine replaced and pay completely out of pocket for it. I see that there is an investigation into 2015-2018 Ford Edge motors. Mine is a 2019 but has the same engine and had the same issue.

NHTSA complaint #11763042 — an unverified report by a vehicle owner.

ENGINE

accelerated from a stop sign and engine cut out, leaving me stopped dead in the middle of the street, the engine would not restart after 4 tries, I let it sit, I googled the incident, and was told to let car sit for a minute and try to restart. I let it sit for a minute and it restarted like nothing happened. Google said there was a sensor fault because of an error temperature reading in the crank position sensor, so the car shut down to protect the engine. I think this could have been a dangerous situation, if there had been traffic. the temperature gauge read normal.

NHTSA complaint #11763198 — an unverified report by a vehicle owner.

ENGINE

Engine coolant leak inside the cylinder Local mechanic inspected and confirmed engine head gasket blown off. Car driven only 66k miles.

NHTSA complaint #11763247 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

accelerated from a stop sign and engine cut out, leaving me stopped dead in the middle of the street, the engine would not restart after 4 tries, I let it sit, I googled the incident, and was told to let car sit for a minute and try to restart. I let it sit for a minute and it restarted like nothing happened. Google said there was a sensor fault because of an error temperature reading in the crank position sensor, so the car shut down to protect the engine. I think this could have been a dangerous situation, if there had been traffic. the temperature gauge read normal.

NHTSA complaint #11763198 — an unverified report by a vehicle owner.

ENGINE

My vehicle experienced a serious engine failure after exhibiting symptoms that included loss of coolant, sputtering/rough running, a check-engine light, loss of power, and the vehicle shutting down. I have since been advised that the engine has failed and requires significant repair or replacement.

NHTSA complaint #11762925 — an unverified report by a vehicle owner.

POWER TRAIN

The engine failed in 2024, leaving me stalled on the side of a major highway. More recently, in August 2026, my vehicle began experiencing problems shifting into reverse. A warning message stating, “Selected Gear will engage at low speed,” would appear. I contacted my local Ford dealership, and they stated that the transmission fluid was in poor condition, although they were unable to reproduce the specific shifting issue I was experiencing at that time. On September 3, 2026, while driving to work, my vehicle began losing transmission pressure and was unable to accelerate while I was traveling on the main highway. I contacted my local Ford dealership again, and I was informed that the transmission pump was failing. The vehicle and transmission components are available for inspection upon request. My safety, my child's safety, and the safety of other drivers on the highway were put at risk. While traveling on a major highway, my vehicle suddenly lost the ability to accelerate. A complete loss of power or the vehicle stalling in traffic could have resulted in a serious accident, particularly with vehicles traveling behind me at highway speeds. Yes. My local Ford dealership has confirmed that the transmission pump is failing. The vehicle has been inspected/diagnosed by my local Ford dealership. It has not been inspected by police or insurance representatives. Yes. The vehicle has experienced ongoing issues for approximately the past two years. I have repeatedly attempted to have the problems diagnosed and repaired. I was previously told that the issues were related to the turbo/engine boost system. In August 2026, the vehicle began having noticeable problems shifting into reverse, accompanied by the warning message “Selected Gear will engage at low speed.” The dealership initially stated that the transmission fluid was bad but did not reproduce the specific issue I was experiencing. On September 3, 2026, the vehicle experienced a more serious failure while I was drivin

NHTSA complaint #11762520 — an unverified report by a vehicle owner.

ENGINE

The engine failed in 2024, leaving me stalled on the side of a major highway. More recently, in August 2026, my vehicle began experiencing problems shifting into reverse. A warning message stating, “Selected Gear will engage at low speed,” would appear. I contacted my local Ford dealership, and they stated that the transmission fluid was in poor condition, although they were unable to reproduce the specific shifting issue I was experiencing at that time. On September 3, 2026, while driving to work, my vehicle began losing transmission pressure and was unable to accelerate while I was traveling on the main highway. I contacted my local Ford dealership again, and I was informed that the transmission pump was failing. The vehicle and transmission components are available for inspection upon request. My safety, my child's safety, and the safety of other drivers on the highway were put at risk. While traveling on a major highway, my vehicle suddenly lost the ability to accelerate. A complete loss of power or the vehicle stalling in traffic could have resulted in a serious accident, particularly with vehicles traveling behind me at highway speeds. Yes. My local Ford dealership has confirmed that the transmission pump is failing. The vehicle has been inspected/diagnosed by my local Ford dealership. It has not been inspected by police or insurance representatives. Yes. The vehicle has experienced ongoing issues for approximately the past two years. I have repeatedly attempted to have the problems diagnosed and repaired. I was previously told that the issues were related to the turbo/engine boost system. In August 2026, the vehicle began having noticeable problems shifting into reverse, accompanied by the warning message “Selected Gear will engage at low speed.” The dealership initially stated that the transmission fluid was bad but did not reproduce the specific issue I was experiencing. On September 3, 2026, the vehicle experienced a more serious failure while I was drivin

NHTSA complaint #11762520 — an unverified report by a vehicle owner.

POWER TRAIN

My 2019-2021 Ford Edge, equipped with the 8F35 8-speed automatic transmission, is experiencing severe transmission shuddering, harsh shifting, and jerking symptoms consistent with premature torque converter and internal mechanical failure.  I had to pay $800 out-of-pocket for dealership diagnostics and a transmission fluid flush to address these severe driveability issues. Despite the flush, the vehicle continues to shift poorly, presenting an unpredictable driving hazard during acceleration and highway merging.  Ford corporate has acknowledged the systemic nature of this transmission defect by negotiating a potential 100,000-mile extended warranty with me. However, a software update or a fluid flush does not remedy the underlying hardware failure of the torque converter. I am filing this complaint to urge the NHTSA to open a formal safety investigation into the 8F35 transmission defect, as it poses a sudden loss of acceleration risk on public roadways.

NHTSA complaint #11762254 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

My 2019-2021 Ford Edge, equipped with the 8F35 8-speed automatic transmission, is experiencing severe transmission shuddering, harsh shifting, and jerking symptoms consistent with premature torque converter and internal mechanical failure.  I had to pay $800 out-of-pocket for dealership diagnostics and a transmission fluid flush to address these severe driveability issues. Despite the flush, the vehicle continues to shift poorly, presenting an unpredictable driving hazard during acceleration and highway merging.  Ford corporate has acknowledged the systemic nature of this transmission defect by negotiating a potential 100,000-mile extended warranty with me. However, a software update or a fluid flush does not remedy the underlying hardware failure of the torque converter. I am filing this complaint to urge the NHTSA to open a formal safety investigation into the 8F35 transmission defect, as it poses a sudden loss of acceleration risk on public roadways.

NHTSA complaint #11762254 — an unverified report by a vehicle owner.

POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

The contact owns a 2019 Ford Edge. The contact stated that while driving 25 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle shuddered while driving approximately 25–45 MPH. The vehicle was taken to the dealer, where it was diagnosed with a failed torque converter. The contact was informed that the torque converter needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were on back order. The manufacturer was made aware of the failure, and a case was filed. The contact filed a case with the customer service relations department. The failure mileage was approximately 77,000.

NHTSA complaint #11761590 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2019 Ford Edge. The contact stated that the dealer had previously repaired the vehicle under an unknown TSB for the torque converter shudder; however, the failure persisted. The vehicle was taken back to the dealer, who determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.

NHTSA complaint #11760995 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and bucked. The vehicle was taken to a dealer, where it was diagnosed that the transmission had failed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 68,400.

NHTSA complaint #11760431 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2019 Ford Edge. The contact stated that while attempting to accelerate from a stop, the vehicle was shuddering, jerking, and vibrating abnormally. The vehicle was cautiously driven to the local dealer, and it was determined that the failures were associated with the transmission and torque converter, which included a 24-man-hour repair. No further information was available. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under the manufacturer's extended warranty or a TSB associated with the failure. The failure mileage was 87,000.

NHTSA complaint #11759468 — an unverified report by a vehicle owner.

POWER TRAIN

took car in under warranty for problem with noise in rear end they said they fixed it with reprograming awd problem came back not covering full amount of fix

NHTSA complaint #11759122 — an unverified report by a vehicle owner.

ENGINE

It just started happening. Sweet smelling white fumes emitting from exhaust pipes and engine. Mechanic said not to drive it. It was a head gasket issue. Repair cost estimate at $10,000. I needed a car . Fix or buy?? No time to fix. Sold to car yard for $3,800. Car was pristine. Garaged, about 50,000 miles. Caused a financial hardship and I was stranded 200 miles from home.

NHTSA complaint #11759073 — an unverified report by a vehicle owner.

POWER TRAIN

Took into a Ford dealership for running sluggish at low speed. Sensor and torque converter were bad.

NHTSA complaint #11758631 — an unverified report by a vehicle owner.

ENGINE

My vehicle is experiencing transmission shuddering, and after taking it to an authorized Ford dealership for diagnosis. I was told that there is a problem involving the torque converter. I was initially quoted approximately $7,000 for the torque-converter repair and was subsequently advised that the dealership would recommend replacing the entire transmission at an estimated cost of approximately $11,200. There has been a recall, but my vehicle doesn't qualify. I initially reported a problem in May 2022 and they couldn't find anything wrong at that time. There are currently two Technical Service Bulletins that affect my vehicle. They are Ford TSB 21-2389 – 8F35 Transmission Shudder/Buck/Jerk and Ford TSB 26-2341 – Torque Converter Shudder (issued July 22, 2026). My vehicle has approximately 79,000 miles on it, this shouldn't happen with a car with this low of miles and this many issues with recalls and TSBs. I have been met with continual road blocks from Ford.

NHTSA complaint #11758365 — an unverified report by a vehicle owner.

POWER TRAIN

The car shudders and jerks when in certain gears and mph. The transmission is failing I was told by the Ford Dealer, Steven’s Ford and that the transmission should be rebuilt and torque converters need to be repaired. The car has 37,000 miles only. I have an invoice from Steven’s Ford for a diagnostic check up on the car but not repairs.

NHTSA complaint #11758096 — an unverified report by a vehicle owner.

ENGINE

Every single time I accelerate between 20-40 miles per hour, the transmission shudders.

NHTSA complaint #11757344 — an unverified report by a vehicle owner.

POWER TRAIN

Was to be paid off in September and give our family some financial relief ,but the very end of July the transmission went in this car is what ford told me. They forgot to mention that the motor was about to go as well. We paid 60,000 in payments. To get screwed over by my local Ford! We had just left Canada wonderland on the 400 series in Canada. My car completely died. We were able to coast to side of the road. Tried to start it but it would only go a tiny bit not enough to get us home so there we are stranded on the side of the highway, because Ford didn't want to admit that the edge was a complete flop. We bought this brand new. It's a catastrophic failure they know this. Toyota offered us 800.00 😂 😂. I did sell it privately and was told that the motor was gone in it as well. Good job Ford get me to be in for each problem

NHTSA complaint #11756694 — an unverified report by a vehicle owner.

ENGINE

Was to be paid off in September and give our family some financial relief ,but the very end of July the transmission went in this car is what ford told me. They forgot to mention that the motor was about to go as well. We paid 60,000 in payments. To get screwed over by my local Ford! We had just left Canada wonderland on the 400 series in Canada. My car completely died. We were able to coast to side of the road. Tried to start it but it would only go a tiny bit not enough to get us home so there we are stranded on the side of the highway, because Ford didn't want to admit that the edge was a complete flop. We bought this brand new. It's a catastrophic failure they know this. Toyota offered us 800.00 😂 😂. I did sell it privately and was told that the motor was gone in it as well. Good job Ford get me to be in for each problem

NHTSA complaint #11756694 — an unverified report by a vehicle owner.