2,617 of the
18,092 complaints filed about the Ford Edge
are about the electrical system —
100% of everything owners reported.
The worst model year for it is 2013.
My 2015 Ford Edge Titanium (VIN provided) suffered a catastrophic engine failure at 85,475 miles requiring a Ford long block replacement. After driving only 53,000 miles on the new corporate engine component, the vehicle began shaking violently and suffered a sudden, dangerous loss of power while driving, rendering it completely inoperable (it is sitting in my driveway unable to be driven). The vehicle threw critical fault codes P050B (Cold Start Ignition Timing) and P061B (Internal Control Module Torque Calculation Performance). Diagnostics indicate a terminal internal failure of the timing chain or torque converter. This vehicle has a severe, documented history of manufacturing and safety defects, including catalyst monitor sensor failure 08/23/16, fan relay failure 11/20/18, purge valve failure 02/27/21, a total loss of brakes while driving on 02/15/22 due to a rear caliper failure, a faulty throttle body on 03/06/22, and an incorrectly installed engine wiring harness by the dealership when engine was replaced. This list is not all inclusive. I have a 1.5" binder of repairs and services dating back to purchase date which are too numerous to attach. This failure directly mirrors the engine defect patterns currently being evaluated under NHTSA Defect Petition DP26008 / ODI 11754989.
NHTSA complaint #11763847 — an unverified report by a vehicle owner.
The back up camera is inoperable at times. Rarely works on hot days or anytime the rear of the EDGE is facing the Sun. It hasn't worked properly for years. I'm not sure of the exact date or mileage it first happened, but it definitely started acting up around 2019.
NHTSA complaint #11763237 — an unverified report by a vehicle owner.
The “fix” for the rear camera has not resolved the issue. My rear camera worked for a short time after the fix was downloaded, but then stopped working. I don’t know what to do to fix it.
NHTSA complaint #11759598 — an unverified report by a vehicle owner.
On June 20th 2026 while driving my 2023 Ford Edge SEL AWD at approximately 35mph on an active hwy (93 AZ NB in Wickenburg AZ) the vehicle experienced a sudden catastrophic loss of motive power and came to a sudden stop in a jerking motion. The vehicle completely disabled itself without warning in live traffic, presenting an immediate and severe safety hazard to myself and surrounding motorists. I was forced to stay in an immobile position impeding the flow of traffic and could not coast safely out of the way of hazardous traffic conditions and subsequently was almost hit by a semi-truck and another POV. The vehicle was subsequently towed out of the hwy with law enforcement present for safety and the local repair shop provided a quick analysis of transmission failure. About 2 weeks later, the vehicle was towed by AAA to another mechanic and subsequently an authorized Ford Dealership where through diagnostic evaluation and repair. The official scan log revealed a critical internal failure of the Powertrain Control Module (PCM) identified by Diagnostic Trouble Code P0600 (serial communication link failure). This total electronic communication breakdown immediately triggered an un-commanded cascade of secondary transmission performance faults, specifically P0751 (shift solenoid A Stuck off) and P2700, P2701, P2704, P27B2, P27B4 (transmission friction element application time/performance faults). The failure terminated in codes P073D (unable to engage neutral), P07E4 (unable to engage gear 7), and P07E6 (unable to engage gear 8) which locked the powertrain. Crucially, this sudden module collapse and cascading powertrain destruction occurred exactly 81 days following a mandated Factory Recall regarding the PCM was performed by an authorized FORD dealership on my vehicle. The engineering evidence suggests that a corrupted software flash or module disruption during the recall process caused the master PCM to issue erratic hydraulic line pressure commands, starving the trans
NHTSA complaint #11757324 — an unverified report by a vehicle owner.
The contact owns a 2022 Ford Edge. The contact stated that after purchasing the vehicle, she was notified of an unknown recall requiring a software update. The software update was completed. The contact stated that while driving on several occasions at various speeds, the infotainment screen went black, and the contact was unable to access the heat, A/C, or the radio. The contact stated that when the vehicle was started, the driver's side seat warmer independently activated. The vehicle was taken to a dealer, and a mechanic from the dealer arrived at the residence. The vehicle was diagnosed, and it was determined that a software update was needed. The vehicle was repaired, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 10,000.
NHTSA complaint #11756460 — an unverified report by a vehicle owner.
The contact owns a 2022 Ford Edge. The contact stated that after purchasing the vehicle, she was notified of an unknown recall requiring a software update. The software update was completed. The contact stated that while driving on several occasions at various speeds, the infotainment screen went black, and the contact was unable to access the heat, A/C, or the radio. The contact stated that when the vehicle was started, the driver's side seat warmer independently activated. The vehicle was taken to a dealer, and a mechanic from the dealer arrived at the residence. The vehicle was diagnosed, and it was determined that a software update was needed. The vehicle was repaired, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 10,000.
NHTSA complaint #11756460 — an unverified report by a vehicle owner.
When I put my 2013 Ford edge in reverse the backup camera goes out for about 5 to 10 seconds or it just doesn’t work at all. And also I just paid $672 to have the drivers side door latch replaced because the recall had expired in November of 2025 the door ajar light would stay on and the dash would say place vehicle in park
NHTSA complaint #11755153 — an unverified report by a vehicle owner.
While driving the HVAC stops working, radio locks at current setting (cannot turn volume up or down, etc.), screen goes blank or locks, windows do not open or close. Their are multiple warnings about sensors not working. Malfunctioning driver assist jerks wheel when driving through a restaraunt drive-thru. Had the sensor replaced for the adaptive cruise control and it did not correct the cruise issue. The issue initially started with the monitor screen going blank randomly and then progressing to the above issues. This had been happening for the last 2 or 3 years before the above accured.
NHTSA complaint #11753565 — an unverified report by a vehicle owner.
My torque converter is malfunctioning, there are no warning lights, and my car only started driving differently very recently in the past couple of weeks. According to the Ford mechanic my car has been throwing error codes since early May. The dealership was able to confirm that this happens, and that my torque converter needs to be replaced. My car is only four years old and only has 75,000 miles on it. Ford refuses to do anything to help with this almost $8000 repair. They also issued a recall for the backup camera, update was pushed to my car that was supposed to correct it, my backup camera now goes black frequently when I am reversing.
NHTSA complaint #11751606 — an unverified report by a vehicle owner.
*Initial engine startup rough idling and also after filling gas tank up, periodic stalling, Check Engine light come on, P302 Code misfire of cylinder #2, Disappearing coolant with no observable leaks, white smoke upon startups. I am bringing the car in tomorrow to Ford for an engine inspection/analysis. *The engine stalled on the Hwy. The vehicle will be inspected tomorrow to confirm long block flawed design. *rough idling and check engine light has progressively become more frequent over a prior of the last 2 years. Reported to service advisor on multiple occasions without resolution.
NHTSA complaint #11749391 — an unverified report by a vehicle owner.
I was on a highway going 75 and my car just slowed down and i was in front of a semi truck then the gears wouldn’t shift i was stalled in that lane everything else worked but the gears wouldn’t shift into place i got it in neutral and pushed it to the side
NHTSA complaint #11748766 — an unverified report by a vehicle owner.
The check engine light came on while the vehicle was being driven during a vacation. This happened after the vehicle had a maintenance-required tune-up performed by the dealership on May 19, 2026. The vehicle was not having performance issues at the time, but I did not want to drive home with the check engine light on. The very next business day, I took the vehicle to the dealership for inspection. The dealership advised me that the vehicle had coolant intrusion involving cylinder 4 and that the engine would need to be replaced. Because this was a serious diagnosis, I then took the vehicle to another reputable automotive repair shop for a second opinion. That shop also advised that the engine needed to be replaced due to the coolant intrusion issue. This creates a safety concern because coolant intrusion can lead to misfires, engine damage, overheating, loss of power, stalling, or engine failure while the vehicle is being driven. I was more than 250 miles from home and had to avoid driving the vehicle because of the risk of further engine damage or possible failure on the road. The vehicle is available for inspection upon request. The issue was inspected by the dealership and by an independent automotive repair shop. No crash, fire, injury, or death occurred. The check engine light came on while driving during a vacation. No other warning message is known at this time.
NHTSA complaint #11746480 — an unverified report by a vehicle owner.
Complainant: [XXX] Vehicle: 2020 Ford Edge VIN: [XXX] Current Mileage: Approx. 152,000 miles Target of Complaint: Ford Motor Company / [Don Chalmers Ford] Subject: Request for Goodwill Financial Assistance Due to Documented, Inherent Transmission Manufacturing Defect I am filing this dispute to request financial assistance/cost-sharing from Ford Motor Company for a total transmission failure on my 2020 Ford Edge. While the vehicle is past its standard powertrain warranty, the failure is directly caused by an inherent manufacturing defect that Ford has internally acknowledged and documented. The dealership has quoted $9,000 for a full replacement, an unreasonable financial burden for a known, pre-existing mechanical flaw. The vehicle is experiencing severe shifting difficulties, specifically when attempting to transition the vehicle out of Park into any other gear. A formal diagnostic inspection conducted by the authorized Ford dealership confirmed a total transmission failure. Crucially, the dealership verified that the vehicle's symptoms and mechanical failures match Technical Service Bulletin (TSB) 857 / 20-2190 (tel:857%20/%2020-2190). This internal Ford bulletin specifically addresses harsh engagements, shifting faults, and component degradation within this vehicle's transmission model. The dealership initially denied financial assistance because this vehicle’s specific VIN is not included in safety recall Campaign 20S47. I wish to clarify that I am not arguing a violation of a safety recall. I understand that Campaign 20S47 is a narrow, VIN-specific safety mandate. Instead, my case rests on the fact that the dealership’s own diagnostics verified the exact mechanical failure described in Ford’s internal Technical Service Bulletins. A TSB proves that Ford is fully aware of a widespread, systemic manufacturing defect in these units. The exclusion of my VIN from a safety recall does not negate the fact that my vehicle suff INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552
NHTSA complaint #11745831 — an unverified report by a vehicle owner.
The safety system back up camera has been malfunctioning for 18 months. At times the image will be inverted, at times it will appear to be zoomed in very close, but most of the time it does not work at all. The alerts (beeping) that should be occurring when identifying a hazard do not work. The horn no longer works. Several times the entire electrical system will shut off and then reset. There have not been any warning lights on the dash to indicate why this is happening. My vehicle has not been examined by a dealer or independent service center.
NHTSA complaint #11744998 — an unverified report by a vehicle owner.
I am wanting to share my concerns about my 2019 Ford Edge. My Edge has 64,500 miles on it and the transmission needs replacing; it is sitting in my back driveway. My daughter and I just made it home from a trip when the transmission gave out - when we pulled into the driveway, and it was still in gear, it put itself into park! We tried to put it in drive and reverse and again, as we were watching the gear dial - it put itself into park again! Before that, I had noticed some issues about jerking and revving up so I took it to the nearest Ford dealership - after hooking it up to the computer several times (while it was UNDER 60,000 miles on the odometer), the dealership told me that they changed a few things on the computer and 'it would drive like hell for a while, but it will get used to my driving and get better' !! After contacting them more, they told me that it needed a new throttle body. I wanted a second opinion so a friend trailered it to another Ford dealership and they tested the transmission liquids and told me that it needs a new transmission. (It was now over 60K.) Ford said that if I would pay them $4500, they MIGHT cover the other the $4500 for the new transmission. I had my Edge for about a year when this happened and now it has been sitting in my driveway since last summer!! I am still making the monthly payment on it, plus full coverage insurance for a pretty driveway ornament. My friend found paperwork regarding transmissions like mine having troubles (and he showed it to the local dealership - they did nothing) so I have been watching for recalls on the transmission. If you have any suggestions, etc please let me know - I do not have $4500 to fix my car...... When this all started, I contacted Ford and started a case on it. (8/26/24). Case #XXX. I was told by the dealership to start it myself and keep an eye on it; but when I called Ford regarding it - they told me that the dealership should be the ones doing this...... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A
NHTSA complaint #11744574 — an unverified report by a vehicle owner.
The contact owns a 2024 Ford Edge. The contact stated that while driving at an undisclosed speed, the engine seized. In addition, the instrument cluster displayed a black screen with several unknown warning lights illuminated. The contact stated that while attempting to start the vehicle, the vehicle started. The vehicle was driven to the residence. The vehicle was taken to the dealer where it was diagnosed with a wiring failure. The vehicle was repaired. The failure reoccurred and became a persistent failure. The dealer was unable to determine the cause of the failure. The vehicle was taken to the dealer several times. The contact was informed that the failure could not be diagnosed. The contact stated that the vehicle was unsafe to drive. The contact received an unknown recall notification with a similar failure; however, the VIN was not under recall. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA complaint #11743770 — an unverified report by a vehicle owner.