2,347 of the 17,975 complaints filed about the Ford Edge are about the braking system — 13% of everything owners reported. The worst model year for it is 2013.
2,347
Complaints
13%
Share of all complaints
84
Crashes
4
Fires
SERVICE BRAKES, HYDRAULIC
See attached document for complaint.
NHTSA complaint #11758291 — an unverified report by a vehicle owner.
SERVICE BRAKES
The rear brake hose failed while driving, causing a sudden loss of braking power that nearly resulted in a collision. The vehicle had to be coasted onto a side street where we my son was able to get it home very slowly. Called Ford for repair due to open recall on it and now we have to pay for it out of pocket. Will consider suing on my son and other’s behalf due to the inability to replace these hoses proactively and stalling since April 2026.
NHTSA complaint #11757988 — an unverified report by a vehicle owner.
SERVICE BRAKES
- Rear brake hose broke and was leaking fluid (Manufacturer Recall Number 25S87 NHTSA Recall Number 25V544). Remedy unavailable. - Braking and coming to a complete stop became nearly impossible. Had to put the car in park if the car was going to be stopped for a long period of time. - Yes, I took the car to the closest independent service center where they detected the problem. - No, it has not been inspected by the manufacturer, police or insurance. - No, there were no warnings prior to the failure. The warning light for low brake fluid came on when the incident of being unable to stop occurred.
NHTSA complaint #11756642 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced the failure. The contact stated that while depressing the brake pedal, the brake pedal extended to the floorboard and the stopping distance was extended. Additionally, after adding brake fluid to the brake fluid reservoir, brake fluid leaked from the brake fluid reservoir onto the ground. The vehicle was inspected by an independent mechanic and confirmed that the failure was associated with the recall. The failure mileage was 150,000.
NHTSA complaint #11756530 — an unverified report by a vehicle owner.
SERVICE BRAKES
What component or system failed or malfunctioned, and is it available for inspection upon request? The brake pedal stop bumper/stop-lamp switch bumper disintegrated and fell out. Without the bumper, the brake pedal no longer depresses the brake-light switch far enough, causing the brake lights to remain continuously illuminated. I still have the remaining pieces of the bumper and they are available for inspection upon request. How was your safety or the safety of others put at risk? The brake lights remained on continuously even when the brake pedal was not being pressed. This could prevent drivers behind me from knowing when I am actually braking, increasing the risk of a rear-end collision. The continuously illuminated brake lights could also drain the vehicle’s battery. Has the problem been reproduced or confirmed by a dealer or independent service center? No. The problem has not yet been inspected or confirmed by a dealer or independent repair facility. However, I reproduced the issue myself. When the missing bumper material is placed back at the contact point, it depresses the brake-light switch and the brake lights turn off normally. When the bumper is removed, the brake lights remain on. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. The vehicle and failed component have not been inspected by the manufacturer, police, insurance representatives, or a repair facility. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning messages associated with the bumper failure that I noticed. The first obvious symptom was that the rear brake lights remained illuminated continuously after the brake pedal was released. Inspection of the brake-pedal area then revealed that the small brake pedal stop bumper had deteriorated/disintegrated and fallen out.
NHTSA complaint #11756384 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Ford Edge. The contact stated that the brake warning light illuminated while driving at an undisclosed speed. The contact was notified of NHTSA Campaign Number 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was on back order. The vehicle was taken to an independent mechanic, who replaced the brake pads and brake lines. The vehicle was then taken to a local dealer, where an unknown diagnosis and repair were performed. The brake pads and brake lines had been replaced three times, but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
NHTSA complaint #11756124 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Ford Edge. While the contact's wife was driving at an undisclosed speed, the engine seized. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact stated that two months later, while the contact's wife was driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The vehicle was taken to Firestone, where the vehicle was diagnosed with failed rear flexible brake hoses. The contact's wife was informed that the rear flexible brake hoses needed to be replaced. The vehicle was repaired. The contact stated that two weeks later, while the contact's wife was driving at an undisclosed speed, the accelerator pedal was depressed, and the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to move forward or backwards. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The contact stated that two weeks later, while driving at an undisclosed speed, the steering wheel failed to steer in the intended direction. In addition, the electrical features were disabled and the engine seized. The vehicle was towed to the dealer; however, the failure was not diagnosed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
NHTSA complaint #11756328 — an unverified report by a vehicle owner.
SERVICE BRAKES
XXX, I parked my Edge car around 11am. I always put the car into park mode before turning off vehicle! The road was flat, good weather and had no previous issues/warnings. I went into building. My gray Ford Edge 2020 ST with 105,000. miles is a wonderful vehicle! I came out of appointment about an hour later and my Edge had rolled backwards 6 to 8 feet! It almost hit another vehicle, parked behind my car! I immediately took my car to local Ford dealership service, Baugh Ford, [XXX]. I was told I needed to pay 1500 dollars for the vehicle to be taken apart to get an estimate of what needed to be fixed? I don’t have 1500 dollars to just give to ford service for them to look online and find what other years and other Ford models have had with this exactly same safety recall! This is a HUGE safety issue and FORD DOES NOT want to fix because this is a vehicle that I paid off in 7 years, have been only driver and never been in any accidents! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11755508 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Ford Edge. The contact stated that while driving approximately 30 MPH, the brake pedal was inoperative. The contact stated that the vehicle drove for several yards, and the contact was unable to reach the parking brake. The vehicle was shifted into park(P) to attempt to stop the vehicle. The contact stated that the vehicle crashed into the shrubs in front of the window at an independent mechanic shop, causing the vehicle to come to a stop right before almost crashing into the shop window, which resulted in minor damage to the front bumper. No warning lights were illuminated. The air bags were not deployed. An independent mechanic diagnosed the vehicle and stated that the brake pads and rotors needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to another independent mechanic, where it was diagnosed and determined that the brake booster module needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact researched and was made aware of an unknown recall; however, the VIN was not included. The failure had occurred on several occasions. There were no injuries sustained. A Police report was not filed. The manufacturer was notified of the failure. The failure mileage was approximately 78,000.
NHTSA complaint #11755254 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experience a failure.
NHTSA complaint #11755289 — an unverified report by a vehicle owner.
SERVICE BRAKES
Not sure if this is due to the recall from 2025 that does not have a remedy yet but driving my car makes me extremely nervous because my brakes are becoming difficult to use. Just wondering what I can do and what options have.
NHTSA complaint #11753654 — an unverified report by a vehicle owner.
SERVICE BRAKES
Problem: Rear brake flexible hose leak. The right rear flexible brake hose failed as I was driving home. The brake pedal went to the floor. Fortunately, that only occurred one block from my home. I parked my car in my driveway and looked for the source of the problem. My initial thought was that my brake master cylinder may have failed, so I added DOT4 brake fluid to the brake fluid reservoir. The fluid immediately drained to the right rear tire and on to the ground. I did an internet search and discovered the recall. On XXX I called my local dealer (Bob Bell Ford, [XXX]) and the lady confirmed that the flexible brake hose for the recall was NOT available. I asked her to document my phone call and concern. Ford's own web site stated that my vehicle has a Ford recall campaign dated 2025-08-25, Campaign 25S87/25V544. Rear flexible brake hose leak. This is a SAFETY issue. I was advised to get the flexible brake line replaced at an independent repair shop and provide the receipts to them for possible reimbursement from Ford. I was informed that the recall has NOT officially been issued and that I should receive notification in September 2026. On XXX called Ford HQ on their Customer Service line. They recorded my VIN. The lady informed me that the flexible brake line was not available and to wait for the official recall notice. I stated to her, in other words, my car should be a paper weight that can't be used. She understood my concern. The only way that Ford would reimburse me would be if the work was done by a Ford dealer, using Ford parts (that's currently impossible). I advised that I had no choice but to take it to an independent repair shop and use aftermarket parts to get the SUV back on the road. She said that she would advise her superiors of my concern. On XXX, my SUV was towed on a flatbed to Prince's Tire and Auto Service Pasadena MD for repair. On XXX Prince's CONFIRMED that the right rear flexible brake hose had failed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.
NHTSA complaint #11753501 — an unverified report by a vehicle owner.
SERVICE BRAKES
The known defective brake booster which failed suddenly has been confirmed as defective by ford dealers and its components failed resulting in catastrophic brake failure and not being able to stop. There were no warning lights or signs available it failed suddenly while driving also resulting in a near accident. I called ford dealer and corporate who Informed me I had missed the 10 year year window for the defective and they would be unable to replace it.
NHTSA complaint #11753357 — an unverified report by a vehicle owner.
SERVICE BRAKES
Over several days prior to 2/10/2026, my vehicle showed continuous brake fluid loss, brake fluid warning light illumination, and significantly increased pedal travel, causing extended stopping distance and near loss of braking. On 2/10/2026 I brought the vehicle to AutoNation Ford Frisco (WO #963104); their OASIS report confirmed open recall 25S87 — rear brake flexible hose leak — on my VIN. The advisor confirmed no remedy was available and advised against driving until Ford released a fix. Because this was my only vehicle and it was unsafe to operate, I had no option but to take it to an independent shop, which confirmed and repaired the failed rear brake hose. This defect posed a serious risk of extended stopping distance and reduced braking capability, endangering myself and others on the road. Documentation (dealer work order, OASIS report, repair invoice) available upon request. Total out-of-pocket cost: $959.60
NHTSA complaint #11753277 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the low brake fluid warning light illuminated. The brake fluid reservoir was refilled; however, the failure reoccurred. The dealer was made aware of the failure. The vehicle was scheduled for a diagnostic test within several days. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
NHTSA complaint #11752057 — an unverified report by a vehicle owner.
SERVICE BRAKES
The brakes are hard to mash and spongey and it has a hissing kind of sound I believe it is a brake booster. When I bought the vehicle used from a dealership they told me it didn't have any recalls on the vehicle but later own I found out it did have a recall for the abs system so i called the ford company and they told me that the recall has already ended and they wouldn't fix it and now when I look it up online it showed the brake boosted had a recall to that the dealership never told me about but now I believe the recall has already ended on that to but not sure. But if the dealership told me the truth instead of lying to me I could have got to fix so I am wondering if there is away I could get those to recalls done on my 2012 ford edge. I noticed the abs messing up just a couple months after I bought it which was I believe in 2021 or 2022 and the brake booster started messing up around july 15, 2026
NHTSA complaint #11751882 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11751492 — an unverified report by a vehicle owner.
SERVICE BRAKES
Look like a year and there is still no remedy
NHTSA complaint #11750752 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11750823 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vehicle experienced the failure stated in the recall and the brake lines were replaced and the vehicle was repaired. The failure mileage was approximately 65,000.
NHTSA complaint #11750201 — an unverified report by a vehicle owner.