2,149 of the
18,092 complaints filed about the Ford Edge
are about the transmission —
100% of everything owners reported.
The worst model year for it is 2019.
2,149
Complaints
100%
Share of all complaints
34
Crashes
11
Fires
Transmission & Drivetrain complaints by model year
The vehicle hesitates, bucks, and surges when accelerating from low speed making it difficult and hazardous merging into traffic and other driving situations. The hesitation, bucking, and surging is getting progressively this happened around 70k miles. The mechanic is saying it needs to be replaced completely for 12k!
NHTSA complaint #11764049 — an unverified report by a vehicle owner.
The car is 8 years old, well maintained and has mileage of @ 57,000 miles. The "engine check" lighted up in July 2026. Initial check simply required a replacement of spark plug and ignition coil. It was done immediately. However, the engine check light that initially disappeared returned 2 weeks after. When brought to a Ford Dealer, the diagnostic is TSB22-2229 (coolant intrusion in the engine). I was quoted to replace then engine by Ford at the cost of $13,000 or trade it in for $2,500!!! I read many reports of engine stall/overheating due to this problem, and it has become a major safety issue specially that this issue is proven to be a legally established engine design flaw. I do not recall that Ford, over the years, properly inform users of this coolant intrusion into the engine. As I saw safety incidents report regarding this, I made the decision to report this given that I belong to the apparent @500,000 Ford vehicles affected by this. The engine check was on and off and I could have been into a major accident, not knowing the engine can possibly stall while on a high speed. Seeking your help and attention as I believe this is a Safety Recall that Ford should have done years ago. Ford Edge continues to be traded in the secondary market. Kindly think those who may purchase this vehicle without knowing the engine has safety issues with coolant intrusion.
NHTSA complaint #11763455 — an unverified report by a vehicle owner.
-took my vehicle into the dealership after it left my wife and kids stranded in the middle of the highway. Codes came up as a transmission problem. Took it to the dealership and they said it needs a whole new transmission. Car only has 115k miles. Transmission fluid has been replaced 2 times. Dealer has confirmed and diagnosed the issues.
NHTSA complaint #11763392 — an unverified report by a vehicle owner.
Torque converter began to fail around 50k miles. Took to Ford for service under TSB last July at around 60k miles, but performance has steadily deteriorated to present, around 80k miles, while waiting for service parts. Issue has expanded to cause violent engine surging, which I worry will increase the risk of a crash. Ford quoted $11k to replace the torque converter, a part they acknowledge is faulty.
NHTSA complaint #11763412 — an unverified report by a vehicle owner.
The coolant is getting consumed by the engine. I need to add coolant every so often and there is no visible leaks in the hoses. It cause the check engine light to come on, a rough idle at start, and a cylinder to misfire.
NHTSA complaint #11763196 — an unverified report by a vehicle owner.
I have the 2.0 Ecoboost that is the subject of internal coolant leak with a potential diagnosis that matches the TRB on this issue. The car has 50K miles and is a 2018 Edge. If this is the issue it should be fixed by Ford without the need for me as an owner to foot the bill for their poor design especially since it was know for a couple years prior by Ford before I purchased this vehicle new. NHTSA should certainly force a recall. At this point it was noted by the dealer during servicing that we were low on coolant.
NHTSA complaint #11763080 — an unverified report by a vehicle owner.
accelerated from a stop sign and engine cut out, leaving me stopped dead in the middle of the street, the engine would not restart after 4 tries, I let it sit, I googled the incident, and was told to let car sit for a minute and try to restart. I let it sit for a minute and it restarted like nothing happened. Google said there was a sensor fault because of an error temperature reading in the crank position sensor, so the car shut down to protect the engine. I think this could have been a dangerous situation, if there had been traffic. the temperature gauge read normal.
NHTSA complaint #11763198 — an unverified report by a vehicle owner.
When started vehicle shook violently. Check engine light came on and we took the vehicle to two different mechanics. Both stated engine failure do to coolant intrusion. Needed to replace long block and quoted at least $7000 in repairs. This has been a known issue with these motors yet no recall has been issued. We also contacted our local Ford dealer and they also said we needed a new motor. We reached out to Ford for assistance in covering the cost and were told there was nothing they could do for us. This is our childs school car and I do not feel safe with her driving even to and from school. We have been the owners for 2 years. 2018 Ford Edge Titanium 2.0 Ecoboost engine. 120k miles.
NHTSA complaint #11762824 — an unverified report by a vehicle owner.
The engine failed in 2024, leaving me stalled on the side of a major highway. More recently, in August 2026, my vehicle began experiencing problems shifting into reverse. A warning message stating, “Selected Gear will engage at low speed,” would appear. I contacted my local Ford dealership, and they stated that the transmission fluid was in poor condition, although they were unable to reproduce the specific shifting issue I was experiencing at that time. On September 3, 2026, while driving to work, my vehicle began losing transmission pressure and was unable to accelerate while I was traveling on the main highway. I contacted my local Ford dealership again, and I was informed that the transmission pump was failing. The vehicle and transmission components are available for inspection upon request. My safety, my child's safety, and the safety of other drivers on the highway were put at risk. While traveling on a major highway, my vehicle suddenly lost the ability to accelerate. A complete loss of power or the vehicle stalling in traffic could have resulted in a serious accident, particularly with vehicles traveling behind me at highway speeds. Yes. My local Ford dealership has confirmed that the transmission pump is failing. The vehicle has been inspected/diagnosed by my local Ford dealership. It has not been inspected by police or insurance representatives. Yes. The vehicle has experienced ongoing issues for approximately the past two years. I have repeatedly attempted to have the problems diagnosed and repaired. I was previously told that the issues were related to the turbo/engine boost system. In August 2026, the vehicle began having noticeable problems shifting into reverse, accompanied by the warning message “Selected Gear will engage at low speed.” The dealership initially stated that the transmission fluid was bad but did not reproduce the specific issue I was experiencing. On September 3, 2026, the vehicle experienced a more serious failure while I was drivin
NHTSA complaint #11762520 — an unverified report by a vehicle owner.
My 2019-2021 Ford Edge, equipped with the 8F35 8-speed automatic transmission, is experiencing severe transmission shuddering, harsh shifting, and jerking symptoms consistent with premature torque converter and internal mechanical failure. I had to pay $800 out-of-pocket for dealership diagnostics and a transmission fluid flush to address these severe driveability issues. Despite the flush, the vehicle continues to shift poorly, presenting an unpredictable driving hazard during acceleration and highway merging. Ford corporate has acknowledged the systemic nature of this transmission defect by negotiating a potential 100,000-mile extended warranty with me. However, a software update or a fluid flush does not remedy the underlying hardware failure of the torque converter. I am filing this complaint to urge the NHTSA to open a formal safety investigation into the 8F35 transmission defect, as it poses a sudden loss of acceleration risk on public roadways.
NHTSA complaint #11762254 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
The contact owns a 2019 Ford Edge. The contact stated that while driving 25 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle shuddered while driving approximately 25–45 MPH. The vehicle was taken to the dealer, where it was diagnosed with a failed torque converter. The contact was informed that the torque converter needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were on back order. The manufacturer was made aware of the failure, and a case was filed. The contact filed a case with the customer service relations department. The failure mileage was approximately 77,000.
NHTSA complaint #11761590 — an unverified report by a vehicle owner.
Shuddering and jerking from 20-40 mph. Dealer reports torque converter and planetary gear problems requiring expensive repairs or replacement of the transmission.
NHTSA complaint #11761647 — an unverified report by a vehicle owner.
The contact owns a 2019 Ford Edge. The contact stated that the dealer had previously repaired the vehicle under an unknown TSB for the torque converter shudder; however, the failure persisted. The vehicle was taken back to the dealer, who determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.
NHTSA complaint #11760995 — an unverified report by a vehicle owner.
My 2020 Ford Edge Titanium was shuddering between 10 - 40 mph. I took my car to a Ford dealership to diagnose the problem. They said it's the torque converter and they needed to replace the transmission. It would be a rebuild/repair at a cost of 8,991.00. This car has only 49,500 miles and points to a manufacturing defect NOT standard wear and tear. Ford knew of this issue regarding thus 8-speed transmission.
NHTSA complaint #11761023 — an unverified report by a vehicle owner.
The transmission failed causing the car to sputter and stop. My daughter was driving the car at the time and it died while she was waiting for a light to turn green at a major intersection. She had to wait for my husband to come assist her. We had it towed to McCree Ford in Dickinson, TX. They indicated it was the transmission and it would need to be replaced. No indication of any issues prior to this incident. The car was well maintained up until this incident and we were just short of 100,000 miles. Mostly highway miles.
NHTSA complaint #11760946 — an unverified report by a vehicle owner.
The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and bucked. The vehicle was taken to a dealer, where it was diagnosed that the transmission had failed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 68,400.
NHTSA complaint #11760431 — an unverified report by a vehicle owner.
The vehicle has been shuddering/jerking when accelerating. This problem is present at highway speeds, as well as lower speeds. A Ford Service Center on 8-28-26 has diagnosed it as a failing torque converter. The safety or both me and others is at risk if this part fails while driving. It is also dangerous, because when accelerating in rainy conditions the car does not maintain good traction while it's shuddering/jerking. Yes, this is available for inspection upon request.
NHTSA complaint #11760316 — an unverified report by a vehicle owner.
The contact owns a 2022 Ford Edge. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. The vehicle jerked, and the transmission independently shifted into park(P). In addition, an unknown warning light was illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed with a failed transmission. The contact was informed that the transmission needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000.
NHTSA complaint #11760409 — an unverified report by a vehicle owner.