2,124 of the 17,975 complaints filed about the Ford Edge are about the transmission — 12% of everything owners reported. The worst model year for it is 2019.
2,124
Complaints
12%
Share of all complaints
34
Crashes
11
Fires
POWER TRAIN
Took into a Ford dealership for running sluggish at low speed. Sensor and torque converter were bad.
NHTSA complaint #11758631 — an unverified report by a vehicle owner.
POWER TRAIN
The contact owns a 2020 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle shuddered, and there was an abnormal sound coming from underneath the vehicle, and the vehicle failed to exceed 30 MPH while the accelerator pedal was depressed. The contact stated that the failure was intermittent at first and then became a consistent failure. No warning lights were illuminated. The failure had occurred on several occasions. The vehicle was taken a dealer where it was diagnosed and determined that the torque converter and the rear differential needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 62,000.
NHTSA complaint #11758355 — an unverified report by a vehicle owner.
POWER TRAIN
The car shudders and jerks when in certain gears and mph. The transmission is failing I was told by the Ford Dealer, Steven’s Ford and that the transmission should be rebuilt and torque converters need to be repaired. The car has 37,000 miles only. I have an invoice from Steven’s Ford for a diagnostic check up on the car but not repairs.
NHTSA complaint #11758096 — an unverified report by a vehicle owner.
POWER TRAIN
I bought a 2021 Ford Edge SEL in April 2024. I had problems with the car jurking at low speeds pretty much the whole time I had it. I just recently had to replace my transmission due to the whole thing failing. It just randomly went out while driving.
NHTSA complaint #11757981 — an unverified report by a vehicle owner.
POWER TRAIN
<67,000 miles Engine needs rebuilt. Available for inspection. Safety - possible cause of accident or at least having one. Has been confirmed by 2 local mechanics but has not been inspected by manufacturer. In October 2025, the check engine light came on, we took it to our mechanic; he replaced the coil pack and spark plugs ($342.89 see enclosed). It was good for a few months. Then approximately April 2026 the check engine light came back on and the overheating light came on. We filled the coolant and it was ok for a month or so. This July (2026) driving down the highway on my way home the car started jerking and jolting and the check engine light started flashing. It was nearly impossible to drive. I got it home by coasting and dealing with the shaking in short spurts and pulling over off the road when cars were coming. The mechanic has now informed us that the whole motor needs replaced.
NHTSA complaint #11757823 — an unverified report by a vehicle owner.
POWER TRAIN
Transmission failure. No warning lights or messages.
NHTSA complaint #11757555 — an unverified report by a vehicle owner.
POWER TRAIN
On June 20th 2026 while driving my 2023 Ford Edge SEL AWD at approximately 35mph on an active hwy (93 AZ NB in Wickenburg AZ) the vehicle experienced a sudden catastrophic loss of motive power and came to a sudden stop in a jerking motion. The vehicle completely disabled itself without warning in live traffic, presenting an immediate and severe safety hazard to myself and surrounding motorists. I was forced to stay in an immobile position impeding the flow of traffic and could not coast safely out of the way of hazardous traffic conditions and subsequently was almost hit by a semi-truck and another POV. The vehicle was subsequently towed out of the hwy with law enforcement present for safety and the local repair shop provided a quick analysis of transmission failure. About 2 weeks later, the vehicle was towed by AAA to another mechanic and subsequently an authorized Ford Dealership where through diagnostic evaluation and repair. The official scan log revealed a critical internal failure of the Powertrain Control Module (PCM) identified by Diagnostic Trouble Code P0600 (serial communication link failure). This total electronic communication breakdown immediately triggered an un-commanded cascade of secondary transmission performance faults, specifically P0751 (shift solenoid A Stuck off) and P2700, P2701, P2704, P27B2, P27B4 (transmission friction element application time/performance faults). The failure terminated in codes P073D (unable to engage neutral), P07E4 (unable to engage gear 7), and P07E6 (unable to engage gear 8) which locked the powertrain. Crucially, this sudden module collapse and cascading powertrain destruction occurred exactly 81 days following a mandated Factory Recall regarding the PCM was performed by an authorized FORD dealership on my vehicle. The engineering evidence suggests that a corrupted software flash or module disruption during the recall process caused the master PCM to issue erratic hydraulic line pressure commands, starving the trans
NHTSA complaint #11757324 — an unverified report by a vehicle owner.
POWER TRAIN
The contact owns a 2023 Ford Edge. The contact stated that while driving at an undisclosed speed and accelerating, the vehicle unexpectedly stopped. The contact stated that shortly afterwards, the vehicle returned to normal operation. There was no warning light illuminated. The dealer was contacted, and the vehicle was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.
NHTSA complaint #11756914 — an unverified report by a vehicle owner.
POWER TRAIN
Was to be paid off in September and give our family some financial relief ,but the very end of July the transmission went in this car is what ford told me. They forgot to mention that the motor was about to go as well. We paid 60,000 in payments. To get screwed over by my local Ford! We had just left Canada wonderland on the 400 series in Canada. My car completely died. We were able to coast to side of the road. Tried to start it but it would only go a tiny bit not enough to get us home so there we are stranded on the side of the highway, because Ford didn't want to admit that the edge was a complete flop. We bought this brand new. It's a catastrophic failure they know this. Toyota offered us 800.00 😂 😂. I did sell it privately and was told that the motor was gone in it as well. Good job Ford get me to be in for each problem
NHTSA complaint #11756694 — an unverified report by a vehicle owner.
POWER TRAIN
My 2021 Ford Edge is experiencing a severe transmission defect. When accelerating between 22 mph and 35 mph, the vehicle hesitates, stumbles, and shudders violently (transmission shudder). The transmission struggles to engage gears properly, causing unexpected jerking and a sudden loss of acceleration power. This behavior creates a dangerous driving hazard when merging into traffic or changing lanes. This issue is consistent with Ford's Technical Service Bulletin (TSB 21-2092) regarding the 8F35 8-speed automatic transmission.
NHTSA complaint #11756564 — an unverified report by a vehicle owner.
POWER TRAIN
The contact owns a 2017 Ford Edge. While the contact's wife was driving at an undisclosed speed, the engine seized. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact stated that two months later, while the contact's wife was driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The vehicle was taken to Firestone, where the vehicle was diagnosed with failed rear flexible brake hoses. The contact's wife was informed that the rear flexible brake hoses needed to be replaced. The vehicle was repaired. The contact stated that two weeks later, while the contact's wife was driving at an undisclosed speed, the accelerator pedal was depressed, and the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to move forward or backwards. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The contact stated that two weeks later, while driving at an undisclosed speed, the steering wheel failed to steer in the intended direction. In addition, the electrical features were disabled and the engine seized. The vehicle was towed to the dealer; however, the failure was not diagnosed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
NHTSA complaint #11756328 — an unverified report by a vehicle owner.
POWER TRAIN
At low speed, the transmission does not shift smoothly. Upon further acceleration past 40 mph, it continues to operate in normal fashion
NHTSA complaint #11756119 — an unverified report by a vehicle owner.
POWER TRAIN
Our 2020 Ford Edge SEL has experienced ongoing shuddering and hesitation while driving. The Ford dealership inspected the vehicle and diagnosed the torque converter as the likely cause, recommending approximately $4,500 in repairs. The torque converter has not been replaced and is available for inspection. We obtained a second opinion from an independent repair shop, which replaced the EGR sensors and updated them in an attempt to resolve the issue. The problem has created a safety concern because the vehicle does not always accelerate or operate normally while driving. The exact cause remains UNKNOWN, and the issue has not been inspected by police or insurance representatives.
NHTSA complaint #11755790 — an unverified report by a vehicle owner.
POWER TRAIN
The vehicle has experienced transmission issues. I received a powertrain malfunction light in August, and the car suddenly had trouble shifting in low gears resulting in jerking. When driving, it continued to have issues. Then, it wouldn't go into reverse and the jerking increased before having it towed to get evaluated. There were no signs and it appears that MANY of these transmissions are reported to have issues.
NHTSA complaint #11755467 — an unverified report by a vehicle owner.
POWER TRAIN
What component or system failed or malfunctioned: Transmission - Torque Converter and associated parts. How was your safety or the safety of others put at risk? Propulsion and control of gear shifting can come/go cause shuddering - especially between 20mph and 40mph. Has the problem been reproduced or confirmed by a dealer or independent service center? yes. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Just the dealer mechanics. There is a TSB and Ford knows there are issues with this system. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No check engine or associated lights
NHTSA complaint #11755038 — an unverified report by a vehicle owner.
POWER TRAIN
The contact owns a 2020 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle jerked roughly while turning right or left, with a grinding sound coming from the vehicle. The contact stated that the vehicle was driving sluggishly. The contact stated that the brakes had been recently serviced but might be the issue. The vehicle was taken to a dealer where it was diagnosed with a rear axle failure caused by inadequate lubrication in the rear axle. The contact associated the failure with NHTSA Campaign Number: 21V011000 (Power Train); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 94,000.
NHTSA complaint #11754015 — an unverified report by a vehicle owner.
POWER TRAIN
Transmission shutter caused by faulty torque converter. Vehicle hesitates at times leading to unsafe conditions when merging or pulling out into traffic.
NHTSA complaint #11754082 — an unverified report by a vehicle owner.
POWER TRAIN
Shudder at low speed gear. Changes
NHTSA complaint #11752908 — an unverified report by a vehicle owner.
POWER TRAIN
Engine keeps throwing sensors and transmission has hard shifting and slips ford is against changing fluid because i have put mileage on it. Loses power at stop of red lights
NHTSA complaint #11752568 — an unverified report by a vehicle owner.
POWER TRAIN
The vehicle hesitates, jumps, and then surges into gear when accelerating from low speed, which I believe makes it difficult and hazardous merging into traffic and other driving situations. Due to the hesitation it is unable to get up to speed very easily or quickly on busy interstate roads. The hesitation, jumping, and surging has gotten progressively worse and occurs at higher speeds now. It seems like it now does this during each gear shift. I am a longtime Ford owner I previously drove a 2001 F150 with little to no problems, it reached around 280,000 miles before it's trade in. I now have a 2020 Edge SEL 2.0 AWD and have really enjoyed this car until this problem started. It was bought in March of 2024 with 62k miles and it now has 92k. The problem initially only surfaced after the car had bene on and moving for a while and it was very subtle. I could not tell if it was engine or tranny and it was only barely noticeable. But the issue has remained and now occurs at all periods of time when being driven. I have had this vehicle inspected by multiple service centers now, both of which confirm the problem being that when shifting gears the internal parts of the transmission slip causing wear and extra heat generation, leading to the slipping and jumping. The transmission needs to either be rebuilt or replaced due to its faulty initial construction. I have been told by these mechanics that they have had to do this exact replace on many of this exact same model of car, and similarly each time they've done it the models are typically around 80,000-90,000 miles not even making it to 100,000. There were no warning lights or messages and there still aren't any even after getting it looked at twice.
NHTSA complaint #11752692 — an unverified report by a vehicle owner.