Owners have filed 347 complaints
about the 2025 Honda Pilot with NHTSA between 2024 and 2026.
The largest single group is the driver assist & collision avoidance.
Across this model's run it ranks 12 of 24 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 32
Against the median year of the Honda Pilot. 50 means typical for this
model; 100 means roughly double.
Severity — 52
10.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
100% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Emergency Braking
3233.7%
Adaptive Cruise Control
2223.2%
Warnings
1717.9%
Warning
88.4%
Assist
77.4%
Warnings
44.2%
Body
33.2%
Rearview System Braking
22.1%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
38.8%
1,000 – 9,999 miles
1544.1%
10,000 – 24,999 miles
1338.2%
25,000 – 49,999 miles
38.8%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jun 2024peak 35Aug 2026
NHTSA investigations into the 2025 Honda Pilot
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
1
investigation is
still open.
EA25004Opened 26 Mar 2025Still openENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
No Restart After Auto Start/Stop Engages
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to r...
Recalls on the 2025 Honda Pilot
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
25V391000
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Honda (American Honda Motor Co.) is recalling certain 2021-2025 Acura TLX, 2023-2025 Acura MDX, and 2023-2025 Honda Pilot vehicles. The brake pedal pivot pin was not secured properly, which can cause the pedal to shift out of position. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard numbers 108, "Lamps, Reflective Devices, and Associated Equipment" and 135, "Light Vehicle Brake Systems."
Risk: A brake pedal that shifts out of position can prevent the driver from applying the brakes as intended, increasing the risk of a crash or injury.
25V056000
SEAT BELTS:REAR/OTHER
Honda (American Honda Motor Co.) is recalling certain 2025 Honda Pilot vehicles. The third-row passenger seat belt assembly may not function, due to incorrect routing that traps the seat belt behind the passenger side panel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk: A non-functioning seat belt cannot properly restrain the seat occupant, increasing the risk of injury during a crash.
25V031000
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
Honda (American Honda Motor Co.) is recalling certain 2022-2025 Acura MDX Type-S, 2023-2025 Honda Pilot, and 2021-2025 Acura TLX Type-S vehicles. A software error in the fuel injection electronic control unit (FI-ECU) may cause an engine stall or a loss of power.
Risk: An engine stall or loss of power can increase the risk of a crash or injury.
24V900000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Passport and 2023-2025 Pilot vehicles. The fuel filler neck tube and fuel filler pipe may separate, allowing fuel to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202531815,574 units in Canada
Brakes
Issue: On certain vehicles, the brake pedal assembly may not have been manufactured properly. As a result, the brake pedal could move and cause you not to be able to apply the brakes properly, or to apply the brakes unexpectedly. This could also cause the brake lights to turn on without pressing the brake pedal. Safety Risk: Reduced braking and/or braking unexpectedly could increase the risk of a crash. Additionally, brake lights that turn on without the brake pedal being pressed could cause others not to recognize when the vehicle is braking or not braking and increase the risk of a crash. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the brake pedal assembly.
Recall 202504961 units in Canada
Seats And Restraints
Issue: On certain vehicles, the third-row passenger-side seat belt may not have been routed correctly and could be trapped behind an interior panel. As a result, the seat belt can't be used. Safety Risk: Not wearing a seat belt can increase the risk of injury in a crash. Corrective Actions: To reduce the safety risk, Honda advises that if the seat belt can't be latched, you shouldn't transport a passenger in the third-row passenger-side seat until the recall repairs are completed. Honda will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, correct the routing of the seat belt.
Recall 202502916,977 units in Canada
Fuel System
Issue: On certain vehicles, a software problem in the fuel injection electronic control unit could cause the engine to stall while driving. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. Corrective Actions: Honda will notify owners by mail and advise you to take your vehicle to a dealership to update the fuel injection electronic control unit software.
Recall 202472512,083 units in Canada
Fuel System
Issue: On certain vehicles, the fuel filler pipe may not have been connected properly to the filler neck. As a result, the connection could separate in a crash, and fuel could leak. Safety Risk: A fuel leak can create the risk of a fire. Corrective Actions: Honda will notify owners in writing and advise you to take your vehicle to a dealership to inspect and, if necessary, reposition the fuel filler pipe.
Reports where the owner recorded a crash, a fire, an injury or a death.
Stillwater, OK1 injured
SERVICE BRAKES
"On Friday afternoon, while driving alone on an open stretch of road at approximately 40 mph, my 2025 Honda Pilot's Collision Mitigation Braking System (CMBS) experienced a catastrophic malfunction and initiated full emergency braking. The brakes locked up aggressively with absolutely no vehicles, pedestrians, or obstacles present in front of me. A transient warning light flashed on the screen for a few seconds but disappeared too quickly to read. The violent deceleration slammed me forward against the driver's seatbelt, causing physical trauma. The brakes released after a few seconds, allowing me to regain control and park the vehicle. I sought medical care first thing Monday morning, resulting in a diagnosis of acute neck strain and petechiae, as well as necessitating a specialized cardiovascular evaluation to check my pacemaker function due to localized swelling under the seatbelt line. The vehicle is entirely unsafe to operate, has been parked in my garage since Friday and is currently awaiting a Honda Care tow truck for dealer transport and data retrieval."
NHTSA complaint #11739900 — an unverified report by a vehicle owner.
"On Friday afternoon, while driving alone on an open stretch of road at approximately 40 mph, my 2025 Honda Pilot's Collision Mitigation Braking System (CMBS) experienced a catastrophic malfunction and initiated full emergency braking. The brakes locked up aggressively with absolutely no vehicles, pedestrians, or obstacles present in front of me. A transient warning light flashed on the screen for a few seconds but disappeared too quickly to read. The violent deceleration slammed me forward against the driver's seatbelt, causing physical trauma. The brakes released after a few seconds, allowing me to regain control and park the vehicle. I sought medical care first thing Monday morning, resulting in a diagnosis of acute neck strain and petechiae, as well as necessitating a specialized cardiovascular evaluation to check my pacemaker function due to localized swelling under the seatbelt line. The vehicle is entirely unsafe to operate, has been parked in my garage since Friday and is currently awaiting a Honda Care tow truck for dealer transport and data retrieval."
NHTSA complaint #11739900 — an unverified report by a vehicle owner.
Pflugerville, TXCrash1 injured
SERVICE BRAKES
This car on April 2nd, 2026 did not stop. I had pulled into a parking lot. Parked in the same space I have parked in for the last 12/13? Years. Upon driving into the space .. I pressed my brakes down for the car to stop. It did not stop. The car kept going/rolling My husband the passenger told me to STOP. I heard him plainly say. I told him I am stopping. But the car would not stop. It kept going and rolling into a brick building at the end of the parking space. We braced ourselves. What else do you do when your car won’t stop I was probably goingb8 mph. Nothing fast. Not on the phone. 75 degree perfect weather in [XXX] I’ve had this car about five months. No problem at all until this incident never in my life had I ever had brakes to fail me. Well the brakes failed. Technology is built by men and programmed by men. I am a nine car Honda owner. This car has a brake technology problem. With all the technology, it should have stopped on its own. It didn’t. When brakes are applied technology should work. In this case technology failed. This car has a brake defect technology problem. Brakes were applied a car doesn’t have to have a recall on it for it not to have a technology problem. These cars are not perfect. Programmed and built by human hands. ImnsurevifvMr. Soichiro Honda sat down with me and did this problem with one of his cars.. he would surely say” I’m sorry that happened to you” I’m sorry you’re brakes did not work and they did not . American Honda needs to recognize accountability. I wish they would experience what I experienced. It would be a scary situation that is if you survived yrs, I’m sure if it happened to them. No car is perfect. This one sure isn’t. I no longer am an owner of this 2025 Honda Pilot. Death trap it’s gone to somebody else. My life is worth living Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11737702 — an unverified report by a vehicle owner.
Pflugerville, TXCrash1 injured
FORWARD COLLISION AVOIDANCE: WARNINGS
This car on April 2nd, 2026 did not stop. I had pulled into a parking lot. Parked in the same space I have parked in for the last 12/13? Years. Upon driving into the space .. I pressed my brakes down for the car to stop. It did not stop. The car kept going/rolling My husband the passenger told me to STOP. I heard him plainly say. I told him I am stopping. But the car would not stop. It kept going and rolling into a brick building at the end of the parking space. We braced ourselves. What else do you do when your car won’t stop I was probably goingb8 mph. Nothing fast. Not on the phone. 75 degree perfect weather in [XXX] I’ve had this car about five months. No problem at all until this incident never in my life had I ever had brakes to fail me. Well the brakes failed. Technology is built by men and programmed by men. I am a nine car Honda owner. This car has a brake technology problem. With all the technology, it should have stopped on its own. It didn’t. When brakes are applied technology should work. In this case technology failed. This car has a brake defect technology problem. Brakes were applied a car doesn’t have to have a recall on it for it not to have a technology problem. These cars are not perfect. Programmed and built by human hands. ImnsurevifvMr. Soichiro Honda sat down with me and did this problem with one of his cars.. he would surely say” I’m sorry that happened to you” I’m sorry you’re brakes did not work and they did not . American Honda needs to recognize accountability. I wish they would experience what I experienced. It would be a scary situation that is if you survived yrs, I’m sure if it happened to them. No car is perfect. This one sure isn’t. I no longer am an owner of this 2025 Honda Pilot. Death trap it’s gone to somebody else. My life is worth living Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11737702 — an unverified report by a vehicle owner.
at 10,000 milesPflugerville, TXCrash1 injured
VEHICLE SPEED CONTROL
The contact owns a 2025 Honda Pilot. The contact stated while attempted to park the vehicle into a park spot occupied with her husband and granddaughter in the vehicle, the vehicle acceleratored independently causing the vehicle to crash into a brick wall. The contact stated that no air bags were deployed in her vehicle. The contact stated her granddaughter sustained a cut near her right eyebrow. No medical attention was required. The contact stated that a police report was filed. The contact mentioned that the vehicle was towed to a collision center. The manufacturer was notified of the failure and they are investigating the matter. The approximate failure mileage was 10,000.
NHTSA complaint #11735895 — an unverified report by a vehicle owner.
at 10,000 milesPflugerville, TXCrash1 injured
SERVICE BRAKES, HYDRAULIC
The contact owns a 2025 Honda Pilot. The contact stated while attempted to park the vehicle into a park spot occupied with her husband and granddaughter in the vehicle, the vehicle acceleratored independently causing the vehicle to crash into a brick wall. The contact stated that no air bags were deployed in her vehicle. The contact stated her granddaughter sustained a cut near her right eyebrow. No medical attention was required. The contact stated that a police report was filed. The contact mentioned that the vehicle was towed to a collision center. The manufacturer was notified of the failure and they are investigating the matter. The approximate failure mileage was 10,000.
NHTSA complaint #11735895 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Enid, OK
STEERING
The vehicle has suffered a life-threatening, complete loss of power steering while driving under identical, hazardous conditions on two separate occasions. There were no warning lights or inductors prior to either event. 1. The vehicle suffered a complete steering failure while driving over railroad tracks with a child inside the vehicle. A full replacement of the steering gearbox and power steering rack was performed under warranty (Defect Code: 03001 [Binding/Sticking], Symptom Code: 03217 [Not Operating]). This failure occurred only 20 days after receiving routine manufacturer maintenance from a Honda service department. 2. The exact same dangerous defect recurred, causing another complete loss of power steering while driving over railroad tracks with a child in the vehicle. The service department confirmed they successfully duplicated this power steering failure twice during active diagnostics.
NHTSA complaint #11758657 — an unverified report by a vehicle owner.
Woodway, TX
UNKNOWN OR OTHER
I was driving and I heard a loud bang and then sounds on the top of my roof. I pulled over and found the sunroof had exploded. There is a large portion that is gone. The glass that is left is spider cracked around where the glass is gone. There are pieces of glass that are angled upwards
NHTSA complaint #11758364 — an unverified report by a vehicle owner.
Noblesville, IN
ELECTRICAL SYSTEM
The automatic breaking sensor put on my brakes at random times. It happens when going over a small rise in the road and also happened on a 2 Lane road when a semi truck was coming the opposite direction totally within its lane and the sensor for some reason thought maybe the vehicle was in my lane. This caused a sudden breaking and could’ve caused an accident by either me reacting to that breaking or by Vehicle following me hitting my car. This has happened multiple times and is very disconcerting. I took it to the dealer, but they could not find anything wrong with the car.
NHTSA complaint #11758180 — an unverified report by a vehicle owner.
Noblesville, IN
SERVICE BRAKES
The automatic breaking sensor put on my brakes at random times. It happens when going over a small rise in the road and also happened on a 2 Lane road when a semi truck was coming the opposite direction totally within its lane and the sensor for some reason thought maybe the vehicle was in my lane. This caused a sudden breaking and could’ve caused an accident by either me reacting to that breaking or by Vehicle following me hitting my car. This has happened multiple times and is very disconcerting. I took it to the dealer, but they could not find anything wrong with the car.
NHTSA complaint #11758180 — an unverified report by a vehicle owner.
Noblesville, IN
FORWARD COLLISION AVOIDANCE: WARNINGS
The automatic breaking sensor put on my brakes at random times. It happens when going over a small rise in the road and also happened on a 2 Lane road when a semi truck was coming the opposite direction totally within its lane and the sensor for some reason thought maybe the vehicle was in my lane. This caused a sudden breaking and could’ve caused an accident by either me reacting to that breaking or by Vehicle following me hitting my car. This has happened multiple times and is very disconcerting. I took it to the dealer, but they could not find anything wrong with the car.
NHTSA complaint #11758180 — an unverified report by a vehicle owner.
Rockvale, TN
ENGINE
My Ac went out and upon taking it to the dealership, it was determined that my clutch and coil are melted into my compressor. They ordered the part but there were over 1,000 other dealerships that put in an order for the same part so I was told it could take over two months to get this sort in. They also said this was highly abnormal and it normal wear and tear so it definitely feels like a malfunction of the equipment Honda has that should be considered a recall.
NHTSA complaint #11757895 — an unverified report by a vehicle owner.
Mobile, AL
FORWARD COLLISION AVOIDANCE: WARNINGS
Driving down country road doing about 45 mph when all of a sudden the brakes slammed on throwing me into the seat belt. There was no vehicle or other obstacle insight. Called dealer to see if there was a safety bulletin on this problem. They said there were no safety bulletins on this. They said to check for bugs on the emblem. No bugs on Honda emblem or in front of the rear view mirror on the windshield. Just glad I was not on the interstate doing 70 mph when this happened. It definitely would have caused a wreck.
NHTSA complaint #11758077 — an unverified report by a vehicle owner.
Driving down country road doing about 45 mph when all of a sudden the brakes slammed on throwing me into the seat belt. There was no vehicle or other obstacle insight. Called dealer to see if there was a safety bulletin on this problem. They said there were no safety bulletins on this. They said to check for bugs on the emblem. No bugs on Honda emblem or in front of the rear view mirror on the windshield. Just glad I was not on the interstate doing 70 mph when this happened. It definitely would have caused a wreck.
NHTSA complaint #11758077 — an unverified report by a vehicle owner.
Dexter, MI
SEATS
the seatbelt alarm on the passenger side middle row seat keeps beeping and flashing the seatbelt warning despite the passenger being bucked in. The dealer says the belt is covered under warrant but the buckle is not. The sensor in the buckle is supposedly the issue. Its a system... Am I supposed to tie my kid in with just the strap? The constant alarming while driving is a distraction. Failure to address is going to result in people not buckling into the seat.
NHTSA complaint #11757643 — an unverified report by a vehicle owner.
Fair Oaks Ranch, TX
SEAT BELTS
the right rear seat safety belt warning keeps going off as if the passenger does not have the seat belt fastened although they do have it fastened.
NHTSA complaint #11757583 — an unverified report by a vehicle owner.
Dexter, MI
SEAT BELTS
the seatbelt alarm on the passenger side middle row seat keeps beeping and flashing the seatbelt warning despite the passenger being bucked in. The dealer says the belt is covered under warrant but the buckle is not. The sensor in the buckle is supposedly the issue. Its a system... Am I supposed to tie my kid in with just the strap? The constant alarming while driving is a distraction. Failure to address is going to result in people not buckling into the seat.
NHTSA complaint #11757643 — an unverified report by a vehicle owner.
Tampa, FL
UNKNOWN OR OTHER
1. What component or system failed or malfunctioned and is it available for inspection upon request? The Air Conditioning (A/C) compressor seized completely, causing the A/C compressor clutch to overheat and melt. Yes, the vehicle and the failed components are available for inspection upon request.2. How was your safety or the safety of others put at risk? A completely seized A/C compressor pulley creates a severe mechanical hazard while driving. Because the compressor is driven by the engine's serpentine belt, a locked pulley can cause the belt to melt, snap, or throw off entirely while the vehicle is in motion. If the belt fails, it results in an immediate loss of power steering assist, loss of alternator charging, and engine overheating. This creates an abrupt, catastrophic loss of vehicle control on the road, putting my family and other drivers at extreme risk. Furthermore, dealership staff dangerously misinformed us that the vehicle was "safe to drive" despite this critical failure.3. Has the problem been reproduced or confirmed by a dealer or independent service center?Yes. The problem was officially diagnosed and confirmed by a local authorized Honda dealership service center (8/17/26).4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, the vehicle was inspected, and the failure was documented by an authorized Honda dealership representative. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The primary symptom was a sudden failure of the air conditioning system to blow cold air (afternoon of 8/14/26).
NHTSA complaint #11757688 — an unverified report by a vehicle owner.
Canfield, OH
UNKNOWN OR OTHER
On 05/01/2026 the battery failed and the car needed to be jumped and immediately driven to a dealership for battery replacement. The battery would not hold a charge. On 8/15/2026 the A/C went out and upon a diagnostic service appointment at the dealership on 8/17/2026 it was determined that the compressor suffered a catastrophic failure and melted.
NHTSA complaint #11757706 — an unverified report by a vehicle owner.
Canfield, OH
ELECTRICAL SYSTEM
On 05/01/2026 the battery failed and the car needed to be jumped and immediately driven to a dealership for battery replacement. The battery would not hold a charge. On 8/15/2026 the A/C went out and upon a diagnostic service appointment at the dealership on 8/17/2026 it was determined that the compressor suffered a catastrophic failure and melted.
NHTSA complaint #11757706 — an unverified report by a vehicle owner.
Oreland, PA
STEERING
during a routine trip thru the [XXX]/[XXX] section of [XXX] our 2025 Honda Pilot suddenly lost power steering capability, we could hardly control the vehicle and had to manage an exist to a side street. We received a message on the dash board of a lost of power steering assistance and to notify the dealer. We shut the car off, restarted and gained control of the vehicle less the lane departure feature. At this time we made an appointment with Fred Beans in Abington for service, we have lost confidence in the vehicles safety after this incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11757250 — an unverified report by a vehicle owner.
Oreland, PA
LANE DEPARTURE: ASSIST
during a routine trip thru the [XXX]/[XXX] section of [XXX] our 2025 Honda Pilot suddenly lost power steering capability, we could hardly control the vehicle and had to manage an exist to a side street. We received a message on the dash board of a lost of power steering assistance and to notify the dealer. We shut the car off, restarted and gained control of the vehicle less the lane departure feature. At this time we made an appointment with Fred Beans in Abington for service, we have lost confidence in the vehicles safety after this incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11757250 — an unverified report by a vehicle owner.
Northbergen, NJ
ELECTRICAL SYSTEM
my vehicle since the first week verhicle stops for no reason comes into a sudden dangerous stop the vehicle in the highway turn off and vehicle take off on its own 0 to 40 miles on its own
NHTSA complaint #11756979 — an unverified report by a vehicle owner.
Northbergen, NJ
ENGINE
my vehicle since the first week verhicle stops for no reason comes into a sudden dangerous stop the vehicle in the highway turn off and vehicle take off on its own 0 to 40 miles on its own
NHTSA complaint #11756979 — an unverified report by a vehicle owner.
Northbergen, NJ
SERVICE BRAKES
my vehicle since the first week verhicle stops for no reason comes into a sudden dangerous stop the vehicle in the highway turn off and vehicle take off on its own 0 to 40 miles on its own
NHTSA complaint #11756979 — an unverified report by a vehicle owner.
Leesburg, OH
POWER TRAIN
The steering wheel became extremely difficult for my husband to turn. Power steering went out on my 2025 Honda Pilot Trailsport. Numerous warnings were then displayed on the vehicle's dashboard screen, it was impossible to drive, and caused us to have to get towed. We had it towed to a Honda dealer for repair, where it was discovered that the steering wheel had more turns in one direction than the other, the shaft boot was misplaced, non-factory pins on the steering rack were noted, and the clock spring was stuck reading 508 degrees. Furthermore, the steering wheel rack gearbox had to be replaced following a steering angle sensor failure in my 2025 Honda Pilot Trailsport. This is a serious safety issue and should have never have happened in such a new vehicle. This incident not only put my family's lives at risk, but also everyone else on the roadway. Why did my vehicle that I bought brand new and have only serviced at Honda have non-factory parts?
NHTSA complaint #11756592 — an unverified report by a vehicle owner.
Leesburg, OH
STEERING
The steering wheel became extremely difficult for my husband to turn. Power steering went out on my 2025 Honda Pilot Trailsport. Numerous warnings were then displayed on the vehicle's dashboard screen, it was impossible to drive, and caused us to have to get towed. We had it towed to a Honda dealer for repair, where it was discovered that the steering wheel had more turns in one direction than the other, the shaft boot was misplaced, non-factory pins on the steering rack were noted, and the clock spring was stuck reading 508 degrees. Furthermore, the steering wheel rack gearbox had to be replaced following a steering angle sensor failure in my 2025 Honda Pilot Trailsport. This is a serious safety issue and should have never have happened in such a new vehicle. This incident not only put my family's lives at risk, but also everyone else on the roadway. Why did my vehicle that I bought brand new and have only serviced at Honda have non-factory parts?
NHTSA complaint #11756592 — an unverified report by a vehicle owner.
Leesburg, OH
ELECTRICAL SYSTEM
The steering wheel became extremely difficult for my husband to turn. Power steering went out on my 2025 Honda Pilot Trailsport. Numerous warnings were then displayed on the vehicle's dashboard screen, it was impossible to drive, and caused us to have to get towed. We had it towed to a Honda dealer for repair, where it was discovered that the steering wheel had more turns in one direction than the other, the shaft boot was misplaced, non-factory pins on the steering rack were noted, and the clock spring was stuck reading 508 degrees. Furthermore, the steering wheel rack gearbox had to be replaced following a steering angle sensor failure in my 2025 Honda Pilot Trailsport. This is a serious safety issue and should have never have happened in such a new vehicle. This incident not only put my family's lives at risk, but also everyone else on the roadway. Why did my vehicle that I bought brand new and have only serviced at Honda have non-factory parts?
NHTSA complaint #11756592 — an unverified report by a vehicle owner.
Wappinger Falls, NY
ENGINE
Message Emissions System Problem – Avoid Heavy Acceleration and High Speed. See Dealer. Car has been dropped off at dealer on 7/12/26 and has still yet to be returned. Dealer stated they contacted Honda corporate and they need to take the engine apart and submitt photos
NHTSA complaint #11756431 — an unverified report by a vehicle owner.
Metairie, LA
VISIBILITY/WIPER
I am writing to formally report a potential safety-related defect involving the front windshield of my 2025 Honda Pilot. The windshield has demonstrated what I believe to be an abnormal susceptibility to cracking and chipping under what appear to be normal driving conditions, including ordinary interstate highway travel. The damage has occurred from relatively minor road debris and/or without a significant impact that would reasonably explain the severity or rapid progression of the cracking. I contacted Honda regarding this issue and requested assistance with the windshield repair/replacement as well as further investigation into whether there may be a defect involving the windshield glass, its installation, mounting, or related vehicle components. Honda declined to provide assistance or initiate any further investigation. My concern is not simply that windshield glass can occasionally be damaged by road debris. Rather, I am concerned that the windshield may be unusually susceptible to cracking under conditions that should reasonably be expected during normal operation of the vehicle. A windshield is a critical safety component, and repeated or unusually easy cracking could potentially affect driver visibility and the structural integrity of the windshield. I am also aware of other reported complaints involving windshield cracking on 2025 Honda Pilot vehicles. The existence of similar reports raises additional concern that this may not be an isolated incident and that the issue may warrant further investigation. I respectfully request that Honda: 1. Review the circumstances surrounding this windshield failure; 2. Determine whether similar windshield complaints have been reported for the 2025 Honda Pilot; 3. Investigate whether there may be a defect involving the windshield glass. Because the windshield is an essential safety component, I believe this matter deserves more than a determination that the damage is simply ordinary road debris.
NHTSA complaint #11756542 — an unverified report by a vehicle owner.
Amherst, MA
STEERING
I was driving on a somewhat bumpy road (due to construction works in that location), when suddenly several warning lights came on. Driver assist was disabled, power steering and electrical braking were disabled as well. I was driving at 10mph (this was at a roundabout) so was able to control the vehicle and safely navigate it to a place where I could park. I turned off the vehicle and waited a few moments. When I turned it back on the warning lights cleared and I had power steering wheel/brake control as normal. I brought the vehicle to a certified Honda service station first thing in the morning. The report states an error code C0051-96 has occurred. The wheel sensor was recalibrated and the vehicle was cleared to drive by a Honda certified technician.
NHTSA complaint #11756236 — an unverified report by a vehicle owner.