Owners have filed 174 complaints
about the 2024 Honda Pilot with NHTSA between 2023 and 2026.
The largest single group is the driver assist & collision avoidance.
Across this model's run it ranks 23 of 24 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 16
Against the median year of the Honda Pilot. 50 means typical for this
model; 100 means roughly double.
Severity — 24
4.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
75% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Emergency Braking
1234.3%
Adaptive Cruise Control
617.1%
Warnings
617.1%
Body
411.4%
Assist
38.6%
Warning
25.7%
Steering Assist
12.9%
Sidewall
12.9%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
433.3%
25,000 – 49,999 miles
758.3%
50,000 – 74,999 miles
18.3%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Frontal crash test
Side barrier crash test
Side pole crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2024 Honda PILOT SUV AWD
14.3% risk
2024 Honda PILOT SUV FWD
15.5% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 2023peak 11Sep 2026
NHTSA investigations into the 2024 Honda Pilot
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
2
investigations are
still open.
PE25017Opened 28 Oct 2025Still openSEAT BELTS
Inaccurate Rear Passenger Seat Belt Warning Status
The Office of Defects Investigation (ODI) has received 6 complaints, and multiple Early Warning Reporting (EWR) field reports alleging inaccurate rear seat belt warning status. These allegations concern both false positive and false negative statuses in model year (MY) 2023-2024 Honda Pilot vehicles manufactured by American Honda Motor Co. (Honda). The complaints state that the rear passenger seat belt warning system is displaying inaccurate information to the driver for both second and third row seating positions. This can lead to the driver dismissing warnings regarding rear seat belt status...
EA25004Opened 26 Mar 2025Still openENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
No Restart After Auto Start/Stop Engages
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to r...
Recalls on the 2024 Honda Pilot
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
26V054000
SEATS:CRITICAL FASTENERS
Honda (American Honda Motor Co.) is recalling certain 2023 Honda Accord, Accord Hybrid, and 2024 HR-V, Pilot, and Acura Integra vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in a loose seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
Risk: A loose driver's seat may not adequately restrain the driver during a crash, increasing the risk of injury.
25V391000
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Honda (American Honda Motor Co.) is recalling certain 2021-2025 Acura TLX, 2023-2025 Acura MDX, and 2023-2025 Honda Pilot vehicles. The brake pedal pivot pin was not secured properly, which can cause the pedal to shift out of position. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard numbers 108, "Lamps, Reflective Devices, and Associated Equipment" and 135, "Light Vehicle Brake Systems."
Risk: A brake pedal that shifts out of position can prevent the driver from applying the brakes as intended, increasing the risk of a crash or injury.
25V031000
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
Honda (American Honda Motor Co.) is recalling certain 2022-2025 Acura MDX Type-S, 2023-2025 Honda Pilot, and 2021-2025 Acura TLX Type-S vehicles. A software error in the fuel injection electronic control unit (FI-ECU) may cause an engine stall or a loss of power.
Risk: An engine stall or loss of power can increase the risk of a crash or injury.
24V900000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Passport and 2023-2025 Pilot vehicles. The fuel filler neck tube and fuel filler pipe may separate, allowing fuel to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
24V859000
SEATS:CRITICAL FASTENERS
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, Civic Sedan, Civic Hatchback, Pilot, and 2024 HR-V, Acura Integra and Acura Integra Type S vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in an unsecured seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
Risk: An unsecured driver's seat may not adequately restrain the driver during a crash, increasing the risk of injury.
23V735000
STEERING:RACK AND PINION:RACK
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Pilot vehicles. Due to a manufacturing error, the gear box assembly may contain a loose ball bearing, which can result in a loss of steering control or steering lock-up.
Risk: A loss of steering control or steering lock-up can increase the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202531815,574 units in Canada
Brakes
Issue: On certain vehicles, the brake pedal assembly may not have been manufactured properly. As a result, the brake pedal could move and cause you not to be able to apply the brakes properly, or to apply the brakes unexpectedly. This could also cause the brake lights to turn on without pressing the brake pedal. Safety Risk: Reduced braking and/or braking unexpectedly could increase the risk of a crash. Additionally, brake lights that turn on without the brake pedal being pressed could cause others not to recognize when the vehicle is braking or not braking and increase the risk of a crash. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the brake pedal assembly.
Recall 202502916,977 units in Canada
Fuel System
Issue: On certain vehicles, a software problem in the fuel injection electronic control unit could cause the engine to stall while driving. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. Corrective Actions: Honda will notify owners by mail and advise you to take your vehicle to a dealership to update the fuel injection electronic control unit software.
Recall 202472512,083 units in Canada
Fuel System
Issue: On certain vehicles, the fuel filler pipe may not have been connected properly to the filler neck. As a result, the connection could separate in a crash, and fuel could leak. Safety Risk: A fuel leak can create the risk of a fire. Corrective Actions: Honda will notify owners in writing and advise you to take your vehicle to a dealership to inspect and, if necessary, reposition the fuel filler pipe.
Reports where the owner recorded a crash, a fire, an injury or a death.
Jupiter, FLCrash
AIR BAGS
In an accident where car collided with a concrete barrier on the highway at high speed, front drivers side, airbags did not deploy. Vehicle is available as of now, problem has not been reproduced, insurance representatives totaled the car but did not check the airbags, no warning lights or symptoms prior.
NHTSA complaint #11751915 — an unverified report by a vehicle owner.
Chino, CAFire
UNKNOWN OR OTHER
recall has been open since December of that year I have documentation that I took it last year to get this recall fix and your web site is stating that it is incomplete. today 11/12 at 7:30am my engine caught on fire there was a lot of witness at the elementary school waving me down that my car was on fire. I panic and got away from the elementary where a lot of kids and families where present and went where there was no one insight and rush and got my set of 2 year old twins and my 3 year old son out there car seats and ran from the car and called 911 the fire department came and put out the fire and I have a report from them as well. now that I remember about this recall I remember it stating that if this recall wasn't fix that it can start a fire so I put two and two together and order my car fax report and seen that this was never completed. and have paper work that it was completed.
NHTSA complaint #11699065 — an unverified report by a vehicle owner.
Chino, CAFire
ENGINE
recall has been open since December of that year I have documentation that I took it last year to get this recall fix and your web site is stating that it is incomplete. today 11/12 at 7:30am my engine caught on fire there was a lot of witness at the elementary school waving me down that my car was on fire. I panic and got away from the elementary where a lot of kids and families where present and went where there was no one insight and rush and got my set of 2 year old twins and my 3 year old son out there car seats and ran from the car and called 911 the fire department came and put out the fire and I have a report from them as well. now that I remember about this recall I remember it stating that if this recall wasn't fix that it can start a fire so I put two and two together and order my car fax report and seen that this was never completed. and have paper work that it was completed.
NHTSA complaint #11699065 — an unverified report by a vehicle owner.
Chino, CAFire
FUEL/PROPULSION SYSTEM
recall has been open since December of that year I have documentation that I took it last year to get this recall fix and your web site is stating that it is incomplete. today 11/12 at 7:30am my engine caught on fire there was a lot of witness at the elementary school waving me down that my car was on fire. I panic and got away from the elementary where a lot of kids and families where present and went where there was no one insight and rush and got my set of 2 year old twins and my 3 year old son out there car seats and ran from the car and called 911 the fire department came and put out the fire and I have a report from them as well. now that I remember about this recall I remember it stating that if this recall wasn't fix that it can start a fire so I put two and two together and order my car fax report and seen that this was never completed. and have paper work that it was completed.
NHTSA complaint #11699065 — an unverified report by a vehicle owner.
Mechanicsburg, PA1 injured
STRUCTURE:BODY
Passenger got out of front passenger side door and the door bounced back and gashed his right calf, resulting in significant bleeding and requiring 9 stitches. The door can be inspected if needed, but this is a design issue, not an issue specific to my vehicle. I have looked at the other front door and another Honda of this model type and it has the same issue, a metal edge. This issue appears numerous times on Piloteers.org (Front Doors, Lower Edges). I contacted Honda and reported the incident with a request for a quick repair and medical costs for the injured passenger. I filed the report 10 days ago and followed up with Honda several times with a request to have the case expediated, but have yet to hear back from Honda. I am worried that another passenger or the driver could be similarly injured.
NHTSA complaint #11687396 — an unverified report by a vehicle owner.
at 25,000 milesFairhope, ALCrash
AIR BAGS
The contact owns a 2024 Honda Pilot. The contact stated while driving approximately 5 MPH in a drive-through and depressing the brake pedal, the brake pedal was stiff and the vehicle failed to respond on two occasions, and rear-ended the same vehicle twice. The contact stated that both vehicles sustained scratches. The air bags did not deploy. There was no injury sustained. No police report was filed. The contact was able to drive to the residence. The vehicle was taken to the dealer, where the recall inspection for NHTSA Campaign Number: 25V391000(Service Brakes, Hydraulic) was performed, and the dealer informed the contact that the vehicle had passed the inspection. The manufacturer was notified of the failure and sent an engineer, who inspected the vehicle and informed the contact that no failure was found. The vehicle was not diagnosed or repaired. The failure mileage was approximately 25,000.
NHTSA complaint #11674235 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
La Mirada, CA
UNKNOWN OR OTHER
AC Compressor internally failed at only 37k miles.
NHTSA complaint #11763528 — an unverified report by a vehicle owner.
at 59,000 milesLondonderry, NH
SEAT BELTS
The contact owns a 2024 Honda Pilot. The contact stated that while operating the vehicle with the second-row passenger’s side seat occupied and the seat belt buckled, there was an audible chime indicating that the seat belt was not securely buckled. The cause of the failure was not yet determined. The local dealer and the manufacturer were contacted about the failure, but no assistance was offered. The contact was informed of NHTSA ACTION Number: PE25017 (SEAT BELTS). The contact stated that the vehicle had experienced the failure listed in the investigation. The failure mileage was 59,000.
NHTSA complaint #11763279 — an unverified report by a vehicle owner.
Canton, MI
STEERING
After going over a railroad track, at 15mph, several warning sensors appeared. Including brakes, power steering and several more flashed quickly. Power steering failed and I could not turn my wheel. It told me to not drive and see a dealer. Luckily I was in traffic and it was moving slow. I was able to turn my car off and back on and all the senor systems cleared. I took my car to the dealer, which it is at now, and they cant find a problem outside of wheel sensor going off in history. I dont feel safe with this car.
NHTSA complaint #11763296 — an unverified report by a vehicle owner.
Canton, MI
ELECTRICAL SYSTEM
After going over a railroad track, at 15mph, several warning sensors appeared. Including brakes, power steering and several more flashed quickly. Power steering failed and I could not turn my wheel. It told me to not drive and see a dealer. Luckily I was in traffic and it was moving slow. I was able to turn my car off and back on and all the senor systems cleared. I took my car to the dealer, which it is at now, and they cant find a problem outside of wheel sensor going off in history. I dont feel safe with this car.
NHTSA complaint #11763296 — an unverified report by a vehicle owner.
Canton, MI
SERVICE BRAKES
After going over a railroad track, at 15mph, several warning sensors appeared. Including brakes, power steering and several more flashed quickly. Power steering failed and I could not turn my wheel. It told me to not drive and see a dealer. Luckily I was in traffic and it was moving slow. I was able to turn my car off and back on and all the senor systems cleared. I took my car to the dealer, which it is at now, and they cant find a problem outside of wheel sensor going off in history. I dont feel safe with this car.
NHTSA complaint #11763296 — an unverified report by a vehicle owner.
Kempner, TX
VEHICLE SPEED CONTROL
The vehicle came to a complete stop while attempting to enter the Highway. As I accelerated to gain speed, and the vehicle halted down to stop, all sensor warning systems started to light up on the dashboard: Adaptive Cruise Control, Automatic Emergency braking, Lane Departure Warning, Parking Collision Warning, Lane Keeping Assistance -- all sensors flashing simultaneously. As our vehicle stopped, the vehicles around us in the Highway had to abruptly stopped as well, causing a serious hazard, not only to myself and my family, but also the potential for a serious injury to other as well. This incident happened to us twice, and my passenger was able to record a video of the dashboard, as all the sensors were flashing and the vehicle switch to neutral on its own coming to a stop. We explained to the Honda dealership service department and after the second time, they kept the vehicle for service and it has been over (30) days since we had any update. The vehicle has been inspected by the dealership, and it is still there as parts are in back order, but there are not sure of what the real problem is. There were no previous warnings of this problem, the vehicle is a 2024 Honda Pilot Elite with 30,174 miles, and still under dealer warranty. This is the 3rd Honda Pilot I ever owned and never experienced anything like this before. My biggest concern is that if they do not fix this vehicle properly or if it is defective, my life and my family's will be in danger every time we drive it, as we do not know when it will decide to stop while driving.
NHTSA complaint #11760170 — an unverified report by a vehicle owner.
Kempner, TX
FUEL/PROPULSION SYSTEM
The vehicle came to a complete stop while attempting to enter the Highway. As I accelerated to gain speed, and the vehicle halted down to stop, all sensor warning systems started to light up on the dashboard: Adaptive Cruise Control, Automatic Emergency braking, Lane Departure Warning, Parking Collision Warning, Lane Keeping Assistance -- all sensors flashing simultaneously. As our vehicle stopped, the vehicles around us in the Highway had to abruptly stopped as well, causing a serious hazard, not only to myself and my family, but also the potential for a serious injury to other as well. This incident happened to us twice, and my passenger was able to record a video of the dashboard, as all the sensors were flashing and the vehicle switch to neutral on its own coming to a stop. We explained to the Honda dealership service department and after the second time, they kept the vehicle for service and it has been over (30) days since we had any update. The vehicle has been inspected by the dealership, and it is still there as parts are in back order, but there are not sure of what the real problem is. There were no previous warnings of this problem, the vehicle is a 2024 Honda Pilot Elite with 30,174 miles, and still under dealer warranty. This is the 3rd Honda Pilot I ever owned and never experienced anything like this before. My biggest concern is that if they do not fix this vehicle properly or if it is defective, my life and my family's will be in danger every time we drive it, as we do not know when it will decide to stop while driving.
NHTSA complaint #11760170 — an unverified report by a vehicle owner.
Kempner, TX
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The vehicle came to a complete stop while attempting to enter the Highway. As I accelerated to gain speed, and the vehicle halted down to stop, all sensor warning systems started to light up on the dashboard: Adaptive Cruise Control, Automatic Emergency braking, Lane Departure Warning, Parking Collision Warning, Lane Keeping Assistance -- all sensors flashing simultaneously. As our vehicle stopped, the vehicles around us in the Highway had to abruptly stopped as well, causing a serious hazard, not only to myself and my family, but also the potential for a serious injury to other as well. This incident happened to us twice, and my passenger was able to record a video of the dashboard, as all the sensors were flashing and the vehicle switch to neutral on its own coming to a stop. We explained to the Honda dealership service department and after the second time, they kept the vehicle for service and it has been over (30) days since we had any update. The vehicle has been inspected by the dealership, and it is still there as parts are in back order, but there are not sure of what the real problem is. There were no previous warnings of this problem, the vehicle is a 2024 Honda Pilot Elite with 30,174 miles, and still under dealer warranty. This is the 3rd Honda Pilot I ever owned and never experienced anything like this before. My biggest concern is that if they do not fix this vehicle properly or if it is defective, my life and my family's will be in danger every time we drive it, as we do not know when it will decide to stop while driving.
NHTSA complaint #11760170 — an unverified report by a vehicle owner.
Rowlett, TX
SEAT BELTS
The second-row seat belt sensor chimes persistently whenever the seat is occupied although the seat belt is buckled properly. Currently the only seat belt affected is the one directly behind the front passenger seat.
NHTSA complaint #11758063 — an unverified report by a vehicle owner.
Scottsdale, AZ
SEAT BELTS
The second row passenger side seat belt warning sensor repeatedly pings even when the seat belt is connected anytime the passenger shifts in his or her position. It's as if the seat belt is not connected but it is. Not only is this annoying but it also means the driver is uncertain as to whether the seat belt is plugged in properly and has to manually check each time. Safety is therefore a concern. This happens whenever the vehicle is in operation and someone is using the second row passenger side seat belt. No other seats are affected. There has been no inspection of the problem but I plan to take the vehicle to a Honda dealer. My research online suggests this is an problem consistent with NHTSA investigation PE25017
NHTSA complaint #11756267 — an unverified report by a vehicle owner.
Wantagh, NY
SEAT BELTS
Seatbelt warning system INCORRECTLY indicates with persistant and distracting chime and lights, that middle row right seatbelt is unbuckled, when it is in fact buckled. This has happened over 25 times over a 6 week period. It becomes a significant distraction to the driver, and forces the driver to ignore the seatbelt warnings all together, because while it is happening, it happens every 2-3 seconds continuously. Child passengers could very well be unbuckled ( Dangerous) and the driver wouldnt know it, due to the defective system. It is also extremely difficult to concentrate on safely driving while the chime is continuously going off. I urge the NHTSA to instruct HONDA to issue a safety recall and fix this dangerous issue.
NHTSA complaint #11754429 — an unverified report by a vehicle owner.
Perry Hall, MD
SEAT BELTS
The back seat seat belt warning malfunctions when someone is sitting in the back seat, causing the alarm to sound as if the passenger is not buckled in. The red seat belt notification also indicates that someone in that seat is unbuckled, which is incorrect. The seat belt is fastened the entire time. The notification alerts mid- trip while driving. This is extremely dangerous as a driver I thought our child unbuckled her seat belt while driving. This problem has been occurring for over 2 months. The problem has been inspected by a Honda dealership and diagnosed-Honda Technical Service Bulletin (TSB) A26-027 for certain 2023-2025 Honda Pilot vehicles. The bulletin addresses a condition where the vehicle incorrectly indicates that the second-row right passenger seat belt is unfastened, even when it is buckled.
NHTSA complaint #11752570 — an unverified report by a vehicle owner.
Raynham, MA
SEAT BELTS
The right rear seatbelt keep’s going into alarm over and over like someone is unplugging it and plugging back in. The alarm is persistent no matter who sits in the seat. It flashes on the dashboard and the audible alarm sounds most if not the whole car ride every day.
NHTSA complaint #11751804 — an unverified report by a vehicle owner.
Jupiter, FLCrash
AIR BAGS
In an accident where car collided with a concrete barrier on the highway at high speed, front drivers side, airbags did not deploy. Vehicle is available as of now, problem has not been reproduced, insurance representatives totaled the car but did not check the airbags, no warning lights or symptoms prior.
NHTSA complaint #11751915 — an unverified report by a vehicle owner.
Waverly, WV
UNKNOWN OR OTHER
While running errands, the A/C compressor abruptly stopped pushing cold air. The air was pushing out cold before vehicle engine was turned off, then wouldnt cool when vehicle was turned back in. Honda dealer states need new compressor.
NHTSA complaint #11751504 — an unverified report by a vehicle owner.
Lebanon, TN
SEAT BELTS
The rear passenger seatbelt warning system beeps constantly when someone is buckled into the seat saying it’s not buckled, when it is.
NHTSA complaint #11750093 — an unverified report by a vehicle owner.
Briarcliff Manor, NY
SEAT BELTS
MIDDLE ROW WINDOW SEAT BELT IS ENGAGED, BUT STILL CHIMEING AND RED "X" APPEARS ON DASHBOARD SEATING CHART MIDDLE ROW- WINDOW SEAT.
NHTSA complaint #11749750 — an unverified report by a vehicle owner.
at 48,000 milesCharlotte, NC
STEERING
The contact owns a 2024 Honda Pilot. The contact stated that while driving at an undisclosed speed, after the vehicle had warmed up, there was a popping and clicking sound coming from the vehicle while turning the steering wheel. The vehicle was taken to a dealer to be diagnosed, and it was determined that the steering rack needed to be replaced. The contact stated that one year later, the failure reoccurred. The vehicle was taken back to a dealer where it was diagnosed and determined that the steering rack needed to be replaced a second time. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 48,000.
NHTSA complaint #11747653 — an unverified report by a vehicle owner.
at 41,000 milesNorthridge, CA
SEAT BELTS
The contact owns a 2024 Honda Pilot. The contact stated that the second-row passenger’s side seat belt became inoperable while buckled and a passenger was seated in the seat. The contact stated that there was a loud chime while the was occupied and the seat belt was buckled; however, the warning sound failed to turn off. The vehicle was taken to a dealer but was not repaired. The manufacturer was notified of the failure. The failure mileage was 41,000.
NHTSA complaint #11747399 — an unverified report by a vehicle owner.
Athens, TN
SEAT BELTS
The middle row, outer passenger side seat, belt, warning, light, and chime comes on intermittently when person is buckled up showing false positive vice versa input on the dash – regarding the seatbelt usage
NHTSA complaint #11747558 — an unverified report by a vehicle owner.
New Milford, PA
STEERING
2024 Honda Pilot steering rack problem In December 2023, we purchased a brand-new Honda Pilot Touring. As of today, June 25, 2026 our Honda Pilot will receive from a certified Honda Dealer Repair section it’s third 3rd, yes, third steering rack and pinion. First time back to the dealer, they used special grease and grease it. This did nothing, to stop the creaking and cracking as you turn the steering wheel. This issue continued as you drove the vehicle. Second time back a week later, the Honda Technician replace the steering rack. We had to wait for the new rack to arrive, no stock. Now our new vehicle has the original replaced with a second steering rack. Now 10 months later, with a total of 15,670 miles on our vehicle the steering rack and pinion is once again creaking and cracking. Back to the dealer. Our dealer notified Honda Corporate Tech Center for direction in this matter. Once again, our dealer is to replace the defective steering rack. Currently our dealer is waiting for the new steering rack to arrive. I understand Honda has a huge issue on many vehicle types, Pilots, Passports, and CRV’s that this same steering rack is defective in huge quantities. I am worried that driving at speed on the interstate highway that this steering rack may seize up and cause an accident by not allowing us to turn the steering wheel.
NHTSA complaint #11746511 — an unverified report by a vehicle owner.
Lexington, KY
UNKNOWN OR OTHER
Bad AC compressor blow out valve leak diagnosed by the dealer. Issue appeared at time of purchase but we weren’t sure because the ac was still blowing cool air, just not very cold. Just recently I mentioned it to the dealer and they diagnosed the issue at 41,000 miles.
NHTSA complaint #11745265 — an unverified report by a vehicle owner.
North Las Vegas, NV
UNKNOWN OR OTHER
A/C is blowing hot air. The dealership is saying I need a new A/C compressor. Car is only 2 years old. It’s not under warranty because of how far I have to drive for work everyday. I’ve seen many other people who have the same issue. They are saying $3K to fix.
NHTSA complaint #11745138 — an unverified report by a vehicle owner.
SAN Pedro, CA
POWER TRAIN
I am filing a safety complaint regarding a 2024 Honda Pilot Touring with approximately 46,000 miles. The exact component or system that failed is currently UNKNOWN. My best assessment is that this may involve the electrical system, powertrain, engine control/software system, charging system, Auto Idle Stop system, or another related vehicle control system. The vehicle is currently available for inspection upon request. The vehicle has had intermittent multiple warning lights appear on the dashboard. On June 7, 2026 around 9:00pm, while the vehicle was in Drive, the vehicle shut off/lost power. This created a serious safety risk because the vehicle was being operated when the shutdown/loss-of-power event occurred. I am concerned this could happen again while driving, including at freeway speeds or while transporting a child. The problem has not yet been reproduced or confirmed by the dealer. The vehicle was taken to a Honda authorized dealership for inspection. The dealership advised that the battery tested fine and that no diagnostic trouble codes were found so far. Diagnostics are still pending, and as of this complaint, no confirmed cause, diagnosis, or repair has been provided. The vehicle has not been inspected by police or insurance representatives. American Honda Motor Co. has been contacted, and a case has been opened regarding this concern. Warning lamps/symptoms did occur before the shutdown/loss-of-power event. The vehicle had intermittent multiple warning lights on the dashboard before/around the time of the incident. The warning lights first appeared on or around June 3, 2026. The shutdown/loss-of-power event occurred on or around June 7, 2026. I am requesting that NHTSA document this safety issue involving a 2024 Honda Pilot Touring shutting off/loss of power while in Drive with no confirmed diagnosis or repair at this time.
NHTSA complaint #11743002 — an unverified report by a vehicle owner.
SAN Pedro, CA
UNKNOWN OR OTHER
I am filing a safety complaint regarding a 2024 Honda Pilot Touring with approximately 46,000 miles. The exact component or system that failed is currently UNKNOWN. My best assessment is that this may involve the electrical system, powertrain, engine control/software system, charging system, Auto Idle Stop system, or another related vehicle control system. The vehicle is currently available for inspection upon request. The vehicle has had intermittent multiple warning lights appear on the dashboard. On June 7, 2026 around 9:00pm, while the vehicle was in Drive, the vehicle shut off/lost power. This created a serious safety risk because the vehicle was being operated when the shutdown/loss-of-power event occurred. I am concerned this could happen again while driving, including at freeway speeds or while transporting a child. The problem has not yet been reproduced or confirmed by the dealer. The vehicle was taken to a Honda authorized dealership for inspection. The dealership advised that the battery tested fine and that no diagnostic trouble codes were found so far. Diagnostics are still pending, and as of this complaint, no confirmed cause, diagnosis, or repair has been provided. The vehicle has not been inspected by police or insurance representatives. American Honda Motor Co. has been contacted, and a case has been opened regarding this concern. Warning lamps/symptoms did occur before the shutdown/loss-of-power event. The vehicle had intermittent multiple warning lights on the dashboard before/around the time of the incident. The warning lights first appeared on or around June 3, 2026. The shutdown/loss-of-power event occurred on or around June 7, 2026. I am requesting that NHTSA document this safety issue involving a 2024 Honda Pilot Touring shutting off/loss of power while in Drive with no confirmed diagnosis or repair at this time.
NHTSA complaint #11743002 — an unverified report by a vehicle owner.
