1,087 of the
22,259 complaints filed about the Hyundai Sonata
are about the body and structure —
5% of everything owners reported.
The worst model year for it is 2010.
Driving on road and hear grinding. Pull off and check underbody and see undercover dragging the pavement. Going speed limit prior to hearing noise of grinding undercover and no impacts or damage occurred to bumper or undercover prior to ripping and dragging the ground
NHTSA complaint #11757588 — an unverified report by a vehicle owner.
The paint on all parts of the car is completely coming off down to bare metal. It’s as if the car wasn’t prepped to receive paint. Every Hyundai I pass that’s white the paint is coming off. There is also an internal engine oil leak where I’m losing 4qts of oil a week.
NHTSA complaint #11757263 — an unverified report by a vehicle owner.
Car was taken to dealership for inspection. Upon inspection, it was determined that the fuel tank had expanded and pushed towards the heat shield, and expanded upward pushing up the back seats of vehicle. It was determined to not safe to drive. Manufacturer contacted me and offered a buyback. Upon their offer of a buyback, it was determined that I would owe the manufacturer approximately $2,000. I have requested that they fix it, and they have refused to give me the paperwork I requested about the car's condition and fixability. I am in the process of negotiating and am filing this complaint for the record.
NHTSA complaint #11753819 — an unverified report by a vehicle owner.
I was driving my 2015 Hyundai Sonata approximately 35 mph after leaving the Hyundai dealership following an engine replacement when the hood unexpectedly flew completely open without warning. The hood struck the windshield, completely obstructing my forward visibility and creating an extremely dangerous situation. I was able to safely pull over without causing a collision, but the vehicle sustained extensive damage and was declared a total loss by my insurance company. During the same service visit in which the engine was replaced, the dealership recommended replacing the hood latches, but I declined that repair. Hyundai later informed me that the hood latching system was functioning properly after the engine replacement and that the vehicle passed its post-repair inspection and road test. Approximately one mile after leaving the dealership following the engine replacement, the hood unexpectedly opened while I was driving. There were no hood-ajar warnings, warning lights, or other indications that the hood was not properly secured before the incident. The sudden loss of visibility created a serious risk of a crash that could have resulted in severe injury or death. I am submitting this complaint because I believe this incident represents a significant vehicle safety issue that should be investigated.
NHTSA complaint #11753510 — an unverified report by a vehicle owner.
The contact owns a 2022 Hyundai Sonata. The contact stated that while driving approximately 65 MPH, there was an abnormally loud bang coming from the vehicle. Upon inspection, the contact became aware that the sunroof windshield visor had shattered. The vehicle was taken to a local dealer where it remained for further inspection. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.
NHTSA complaint #11753318 — an unverified report by a vehicle owner.
The contact owns a 2020 Hyundai Sonata. The contact stated that while driving at an undisclosed speed with the family inside the vehicle, a strong gasoline odor was inside the cabin of the vehicle. The contact stated that the fuel gauge was lowering quickly. Upon exiting the vehicle, the contact became aware of gasoline gushing heavily out of the vehicle onto the ground. Two months prior to the failure, the vehicle was taken to an authorized dealer due to an abnormal sound coming from the rear of the vehicle. The contact received notification of NHTSA Campaign Number: 25V796000 (Fuel System, Gasoline); however, the recall repair was not performed because the part for the recall repair was not yet available. The vehicle was towed to a dealer where it was determined that the gas valve was not properly fixed. The abnormal sound in the rear of the vehicle was due to the fuel expansion, which caused the tank to rupture and melt. The melting caused the fuel pump to expand and melt, causing structural damage to the body of the vehicle. The structural expansion caused the rear passenger seats to raise up. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 89,000.
NHTSA complaint #11745596 — an unverified report by a vehicle owner.
The contact owns a 2003 Hyundai Sonata. The contact stated that while the vehicle was at Valvoline for a service appointment, the contact was made aware of NHTSA Campaign Number: 09V124000 (Suspension). The vehicle was taken to the dealer, who informed the contact that the subframe assembly and additional unknown parts were not included in the recall repair. In addition, the contact was informed that the recall could not be performed because other repairs were needed prior to the recall repair. The vehicle was not repaired. The contact stated that the vehicle was unsafe to drive. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the repair was not covered under the recall. The failure mileage was approximately 170,000.
NHTSA complaint #11743571 — an unverified report by a vehicle owner.
The trunk latch on the Hyundai Sonata malfunctioned, and our safety was put at risk when the trunk malfunctioned while driving on the freeway, obstructing the back view. After several attempts to try to close the trunk and after doing some research, I learned it had a vehicle recall, 21V619000. An appointment was made at Ontario Hyundai for the latch to be repaired due to the recall. After taking the vehicle in, the dealer stated that an attempt to repair the latch had been attempted and refused to do the repair and provided an invoice of $616.00 for repair. Since the latch malfunctioned, no attempt to repair the latch was ever attempted, nor was it taken anywhere else for repair. The vehicle is available for inspection upon request. The trunk latch is still inoperable, and recall status is incomplete.
NHTSA complaint #11734172 — an unverified report by a vehicle owner.
• I experienced trouble with my splash guard being damaged from hanging and scraping the ground about a month after purchasing the vehicle. Also, my hood paint started chipping after a recent cold front experienced in my state earlier this year. Yes it is available for inspection upon request. Regarding the splash guard, not applicable. • It’s was very inconvenient to drive with a portion of my car scraping the ground. I had to be more mindful of my driving in the higher speed limit areas incase the splash guard detached. I had it re-attached multiple times. Regarding the chipped paint, not applicable. • It it counts, for my splash guard, during a servicing, I asked Hyundai to re-attach it. For the chipped paint, no. • The splash guard has during a past servicing. The chipped paint is more recent so it hasn’t • No. Splash guard, a month after purchasing vehicle. The chipped paint, earlier this year, January-February 2026.
NHTSA complaint #11730039 — an unverified report by a vehicle owner.
I respectfully submit the following additional information.In connection with this matter, the dealer in question asserted in writing that I "should have refused to participate" in the manufacturer-authorized "Z05 Service Campaign"—a measure designed to prevent potential damage—and characterized the program as nothing more than "free paint work." Service campaigns administered by manufacturers are conducted within the framework of federal safety regulations pursuant to Title 49, Chapter 301 of the U.S. Code; they are neither optional nor merely cosmetic in nature. Rather, they constitute systematic procedures intended to preserve vehicle integrity and support public safety. Statements suggesting that consumers should decline participation in such campaigns—or that they may bear financial responsibility for damage incurred during their execution—raise concerns regarding how these federally supervised programs are communicated and implemented and may discourage participation and undermine public confidence in the national vehicle safety campaign system. Although the dealership subsequently offered to replace the windshield at no cost, I have not received confirmation that the repair has been completed. This offer was made only after the vehicle remained at the facility for an extended period, during which I was repeatedly placed under pressure to assume financial responsibility for damage that occurred while the vehicle was under dealership custody. I was presented with two conditional options; however, in either scenario, I would ultimately be required to accept financial responsibility for the outcome. Ultimately, I was required to assume financial responsibility for issues arising during the work. On 2/23, I was told the loaner could be reported as "stolen," and I returned it immediately. After returning the vehicle, no alternative transportation was provided while my own vehicle remained unrepaired.
NHTSA complaint #11727389 — an unverified report by a vehicle owner.
Recall 286 my vehicle suffered from this causing heat module failure misfire in cylinder 2 and high pressure in gas tank. Sports Hyundai had previously done a 180 day repair under recall 9b1 for an expanded gas tank after the repair the car suffered from the updated recall 286 . I brang to the dealership 4 times with check engine and misfires and limp mode between 57k and 68k they refused to fix the car under recall 286 and cleared all the codes and continued to make me leave in a unsafe car. On February 14th it sport Hyundais negligence was the direct cause of an auto accident were the car was unable to move out the way because of lack of power /limp mode. I begged them in the final days of me having the car to fix it and saying I didn’t feel safe and they wouldn’t without an extensive amount of money I could not provide . I’m currently filing a claim with Hyundai consumer affairs and the dca in Newark and also my senators office and I have a lawyer also who might help I wish to report this to the NHTSA.
NHTSA complaint #11722063 — an unverified report by a vehicle owner.
I was involved in a severe motor vehicle collision in a 2017 Hyundai Sonata. The airbags failed to deploy during the crash. I sustained serious injuries and was transported from the scene by EMS. This vehicle has known safety recalls, and I believe the airbag non-deployment may indicate a safety defect.
NHTSA complaint #11711495 — an unverified report by a vehicle owner.
The vehicle’s dashboard continuously displays a “hood open” warning even though the hood is fully closed and securely latched. The hood has been physically inspected and confirmed to be closed, yet the warning persists. The issue appears to be related to a faulty hood latch sensor or switch, which is part of the hood latch assembly. The warning is inaccurate and does not reflect the actual condition of the hood. I am requesting that NHTSA review this issue for potential investigation, as it may represent a defect in the hood latch sensor system on the 2017 Hyundai Sonata that could affect multiple vehicles and pose a safety risk.
NHTSA complaint #11708495 — an unverified report by a vehicle owner.
About a year ago, I went out one morning, and the Rear Passenger Door would not engage or open. I tried using the key fob, as well as manual lock, trying to lock and unlock, and it still would not open. No one can get into the car from the outside. No one can get out of the car from the inside. This especially is very dangerous. Nothing has changed. I would like Hyundai to repair my door, since it is inoperable. In case of accident, fire, or other reason, someone would be locked in to their detriment.
NHTSA complaint #11707662 — an unverified report by a vehicle owner.
I own a 2020 Hyundai Sonata with factory-applied paint. The vehicle developed paint peeling/clear-coat failure on the driver-side rear quarter panel without any prior damage, accident, or repainting. The paint began separating from the body, exposing the underlying surface. I brought the vehicle to an authorized Hyundai dealer. The dealer acknowledged a paint adhesion failure and submitted the issue to Hyundai. Hyundai declined to fully cover the repair, stating the model year was not included in their paint warranty extension, even though similar peeling paint defects have been acknowledged and covered by Hyundai on earlier Sonata model years. The dealer ultimately repainted both rear panels due to the nature of the failure, but Hyundai required me to pay approximately 20% of the repair cost as a goodwill arrangement. I was not offered a full repaint or full reimbursement. I have also observed early signs of potential paint adhesion issues around the rear window frame, raising concern that the defect may progress to other areas of the vehicle. This appears to be a manufacturing paint adhesion defect rather than normal wear, and similar issues have been widely reported on Hyundai vehicles. I am reporting this issue to document a recurring paint adhesion defect on the 2020 Hyundai Sonata and to assist in identifying a potential pattern affecting additional vehicles.
NHTSA complaint #11706069 — an unverified report by a vehicle owner.
The Vehicle: "I have a 2011–2014 Hyundai Sonata with massive underbody rust." The Failed Fix: "Service Campaign 946 was completed on this car in 2017, but it did not work. The rust is now worse." The Safety Risk: "The structural metal is so rusty that I am afraid it will snap while I am driving. This makes the car unsafe." Hyundai is refusing to fix it because the car has a 'branded' (abandoned) title, even though the structural safety issue is still there."
NHTSA complaint #11705920 — an unverified report by a vehicle owner.
The contact owns a 2011 Hyundai Sonata. The contact stated that while the vehicle was parked, an inspection revealed that the rear frame of the vehicle, located near the passenger’s side, was severely corroded. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 148,757.
NHTSA complaint #11705944 — an unverified report by a vehicle owner.