Jeep Wrangler door lock problems

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

Hood latches failed 3 days after vehicle purchase. Hood blew into the windshield obstructing my view at highway speeds. Dealership claims they are not responsible for damages as the vehicle was sold as is, but states the vehicle passed safety inspections and was able to be driven on public roads. Insurance company is currently investigating. No warning lamps upon incident.

NHTSA complaint #11754614 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

The contact owns a 2021 Jeep Wrangler. The contact stated that that the vehicle was rusted. The vehicle was taken to the dealer, where it was determined that the door latches, the trunk and hood latches, and several unknown joints were rusted and needed to be replaced. The dealer declined to repair the vehicle under warranty. The vehicle was not repaired. The manufacturer was notified of the failure and case was filed. The failure mileage was approximately 30,000.

NHTSA complaint #11645550 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

The contact called on behalf of the owner of a 2017 Jeep Wrangler. The contact stated while the driver was driving approximately 70 MPH, the rubber hood latches on the engine snapped and the hood smashed into the windshield. The entire windshield was damaged. There were no warning lights. The contact was informed that the hood latches needed to be replaced. The latches were replaced. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

NHTSA complaint #11462755 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 65 MPH, THE DRIVERS' SIDE HOOD LATCH FRACTURED AND CAUSED THE HOOD TO SUDDENLY OPEN. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 29,500. *DT

NHTSA complaint #11289391 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THERE WAS A LEAK IN THE FREEDOM ROOF. AS A RESULT, THE CARPETS INSIDE THE VEHICLE WOULD BECOME SOAKED FROM RAIN AND THERE WAS AN ABNORMAL ODOR PRESENT. THE CONTACT STATED THAT THE FLOOR MATS WERE VERY SLIPPERY DUE TO THE WATER IN THE VEHICLE. ADDITIONALLY, DURING THE WINTER MONTHS WITH EXTREMELY COLD WEATHER, IT WAS DIFFICULT TO UNLOCK THE PASSENGER DOOR. RINALDI CHRYSLER DODGE TRUCKS & JEEP INC (650 GOLD STAR HIGHWAY, SHENANDOAH, PA 17976, (570)462-2713) WAS CONTACTED BY PHONE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

NHTSA complaint #11175171 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. WHILE DRIVING 60 MPH, THE VEHICLE'S HOOD FLEW UP AND SHATTERED THE WINDSHIELD AND WINDSHIELD FRAME. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND HAD IT TOWED TO HUNTER CHRYSLER DODGE JEEP RAM (1130 AUTO MALL DR., LANCASTER, CA 93534, (661) 948-8411). THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 24,754. *BF*JB *BF *AS CONSUMER STATED YOUR TEAM IS WELCOME TO INSPECT MY REPAIRED VEHICLE AT ANY TIME WHICH CONTINUES TO HAVE SIGNIFICANT HOOD FLUTTER ISSUES. I HAVE NO ISSUES PAYING FOR MY OWN RENTAL CAR AT MY EXPENSE WHILE YOU CHECK OUT MY VEHICLE. YOU HAVE MY PERMISSION AND WISHES TO SHARE MY CONTACT INFORMATION, STORY, AND EVERYTHING ELSE WITH CHRYSLER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JB *TR

NHTSA complaint #11091077 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 63 MPH, THE HOOD LATCH DETACHED AND CAUSED THE SAFETY LATCH TO OPEN. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, USED A CARGO STRAP TO SECURE THE HOOD, AND DROVE HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

NHTSA complaint #10971196 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE FRONT POWER DOOR LOCK MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FRONT POWER DOOR LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.

NHTSA complaint #10744624 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

TL*THE CONTACT OWNS A 2015 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE HOOD OF THE VEHICLE OPENED INDEPENDENTLY WITHOUT WARNING. THE CONTACT MENTIONED THAT THE SAFETY LATCH WAS ABLE TO KEEP THE HOOD FROM OPENING COMPLETELY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180. UPDATED 3/31/15

NHTSA complaint #10679405 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER'S SIDE DOORS WERE DESIGNED WITHOUT INTERIOR DOOR HANDLES. THE CONTACT STATED THE REAR DOORS HAD TO BE OPENED FROM THE EXTERIOR IN ORDER FOR PASSENGERS TO EXIT THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.

NHTSA complaint #10559162 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

2010 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO VEHICLE HOOD PROBLEMS. *SMD THE CONSUMER STATED WHILE DRIVING IN WINDY CONDITIONS, THE HOOD WOULD RAPIDLY MOVE UP AND DOWN, ONE TO TWO INCHES. THE DEALERSHIP RECOMMENDED BUYING AFTER MARKET HOOD LATCHES TO HELP PREVENT THE PROBLEM.

NHTSA complaint #10516273 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

THIS COMPLAINT HAS NOT BEEN QC'D. THE CONTACT SUBMITTED AN EMAIL AND REQUESTED THAT THE OFFICIAL IVOQ BE WRITTEN VERBATIM TO THE EMAIL. TL* WHILE DRIVING ON A TWO LANE HIGHWAY AT 65 MPH WITH ONCOMING TRUCKS COMING BY, THE HOOD OF MY 2012 JEEP WRANGLER WOULD LIFT UP TO THE LIMITS OF THE HOOD LATCHES. THESE FACTORY LATCHES ARE MADE OF HEAVY DUTY RUBBER AND DO NOT HOLD THE HOOD DOWN/IN PLACE FIRMLY AS THE AIR FROM THE ONCOMING TRAFFIC PUSHES ON THE JEEP. THE HOOD CAN BE VISUALLY SEEN TO MOVE UPWARDS AND BOW WITH A LOUD BANG. I CONTACTED JEEP CHRYSLER AND WAS TOLD TO CONTACT THE DEALER (PRESTIGE CHRYSLER JEEP DODGE OF LAS VEGAS, NEVADA). I DID THIS AND WAS TOLD THAT THEY WERE AWARE OF THE PROBLEM BUT WOULD NOT DO ANYTHING SINCE IT WAS A CHRYSLER ISSUE AND THE DEALERSHIP COULD NOT DO ANYTHING UNDER WARRANTY. I WAS ALSO TOLD THAT MOPAR HAS METAL LATCHES BUT I WOULD HAVE TO PURCHASE THEM. SINCE THIS IS A VERY SCARY SITUATION WITH THE POSSIBILITY OF THE HOOD BEING LIFTED BACK INTO THE WINDSHIELD, IT CAN HAVE SERIOUS CONSEQUENCES SUCH AS A DEADLY ACCIDENT. THIS IS DEFINITELY A DESIGN FLAW; I FEEL THAT THE NHTSA SHOULD MAKE CHRYSLER REPLACE THE HOOD LATCHES WITH THE STEEL ONES AT NO COST TO ME. THIS IS A VERY REAL PROBLEM AND NEEDS TO BE RECTIFIED BY THE NHTSA BECAUSE CHRYSLER WILL NOT LISTEN TO ME. I HOPE THAT SOMEONE AT THE NHTSA INVESTIGATES THIS BEFORE THERE IS A SERIOUS ACCIDENT AND SOMEONE IS KILLED. UPDATED 11/14/12 *CN UPDATED 11/14/2012 *JS UPDATED 11/30/12

NHTSA complaint #10483588 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER SPORT. THE CONTACT STATED THAT WHEN TRAVELING OVER 65 MPH, THE FRONT HOOD WOULD CONTINUOUSLY LIFT AND BANG AGAINST THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO OFFERED NO ASSISTANCE AND ADVISED THAT THE FAILURE WOULD NOT CAUSE ANY PROBLEMS. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO OTHER ASSISTANCE. THERE WERE NO REPAIRS PERFORMED ON THE VEHICLE. THE FAILURE MILEAGE WAS 3,250. UPDATED 12/12/11 *BF THE CONSUMER STATED THE HOOD LIFTS AND BANGS AGAINST THE SAFETY LATCH. THE CONSTANT BANGING AGAINST THE SAFETY CANNOT BE GOOD AND COULD POTENTIALLY DAMAGE THE LATCH TO THE POINT IT IS NO LONGER FUNCTIONAL. THE CONSUMER STATED THE HOOD LATCH IS MADE OF RUBBER AND PLASTIC. THE RUBBER STRETCHES WHILE THE VEHICLE IS IN MOTION. UPDATED 12/14/11

NHTSA complaint #10436774 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2008 JEEP WRANGLER. THE CONTACT WAS DRIVING 30 MPH WHEN THE DOORS BEGAN TO RATTLE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE THE DEALER REPLACED THE DOOR LATCHES ON EACH DOOR. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR LATCH WAS REPLACED SIX TIMES. THE CONTACT WAS CONCERNED THAT THE DOORS COULD OPEN WHILE DRIVING DUE TO THE FAULTY LATCHES. THE FAILURE MILEAGE WAS 34,000.

NHTSA complaint #10402467 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

JEEP WRANGLER 2DR AT HIGHWAY SPEEDS ENGINE HOOD FLUTTERS.

NHTSA complaint #10399506 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

TL* THE CONTACT OWNS A 2008 JEEP WRANGLER. THE CONTACT STATED THAT THE HOOD LATCHES FRACTURED AND CAUSED THE HOOD TO FLY OPEN AND STRIKE THE WINDSHIELD WHILE DRIVING. THE CONTACT STATED THERE WAS AN EMERGENCY LATCH TO PREVENT THE FAILURE BUT THE EMERGENCY LATCH ALSO FRACTURED. WHENEVER THE VEHICLE WAS DRIVEN IN WINDY WEATHER, THE HOOD WOULD SHAKE ABNORMALLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THERE WAS NO COVERAGE FOR THE LATCHES ON THE VEHICLE AND THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 50,000.

NHTSA complaint #10398258 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

2009 JEEP WRANGLER. CONSUMER STATES PROBLEM WITH HOOD LATCHES *TGW THE CONSUMER STATED WHILE DRIVING 70 MPH, AN 18-WHEELER PASSED IN THE OPPOSITE DIRECTION GOING APPROXIMATELY THE SAME SPEED, WHEN SUDDENLY THE FRONT END OF THE VEHICLE BEGAN TO SHAKE VIOLENTLY. WHEN IT HAPPENED AGAIN, HE THEN NOTICED THE HOOD VIOLENTLY BOUNCING UP AND DOWN. THE CONSUMER FOUND A CUSTOMER SATISFACTION NOTIFICATION ON THE INTERNET REGARDING THE HOOD LATCH.

NHTSA complaint #10367508 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

2010 JEEP WRANGLER HOOD BOUNCES UP, AND DOWN WHILE DRIVING ON INTERSTATE. ALSO, IGNITION HOUSING HAS BECOME LOOSE AT 4900 MILES.

NHTSA complaint #10346159 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

2008 CHRYSLER JEEP WRANGLER. CONSUMER STATES HE HAS NOT RECEIVED A REPLY TO HIS REQUEST FROM NOVEMBER 13, 2009 CONCERNING A PROBLEM OF HOOD FLUTTER OR HOOD BOUNCING. *TGW THE CONSUMER STATED THIS IS HIS THIRD REQUEST FOR A RESPONSE TO HIS COMPLAINT. UPDATED 06/21/10

NHTSA complaint #10314366 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

BROKEN INTERIOR JEEP UNLIMITED 2004 HANDLE. CAN OPEN FROM OUTSIDE BUT NOT INSIDE. HAVE NO CHILDREN THAT WOULD HAVE PULLED AT IT,SO NOW I HAVE TO ROLL DOWN THE WINDOW TO GET OUT OF THE CAR? HAS NOT BEEN FIXED.

NHTSA complaint #10287250 — an unverified report by a vehicle owner.