Owners have filed 1,287 complaints
about the 2012 Jeep Wrangler with NHTSA between 2011 and 2026.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 3 of 33 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 95
Against the median year of the Jeep Wrangler. 50 means typical for this
model; 100 means roughly double.
Severity — 43
8.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 71
42% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
2969.0%
Automatic Emergency Braking
24.8%
Accelerator Pedal
24.8%
Cooling Unit AND Lines
24.8%
Defroster/Defogger/Hvac System
24.8%
Latch
24.8%
Automatic Transmission
24.8%
Crank/Camshaft Position Sensor
12.4%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
435.8%
1,000 – 9,999 miles
679.0%
10,000 – 24,999 miles
13017.4%
25,000 – 49,999 miles
19726.4%
50,000 – 74,999 miles
14219.0%
75,000 – 99,999 miles
9112.2%
100,000 – 149,999 miles
557.4%
150,000+ miles
212.8%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 2011peak 71Aug 2026
NHTSA investigations into the 2012 Jeep Wrangler
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
PE19008Opened 29 Jul 2019Closed 12 Dec 2019SEAT BELTS:FRONT:BUCKLE ASSEMBLY
Seat belt buckle bracket failure
On July 17, 2019, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 19-008 after receiving three Vehicle Owner Questionnaire (VOQ) reports alleging the driver's side seat belt buckle separated from the seat frame, rendering the seat belt non-functional. The VOQs involved model year (MY) 2015 and 2016 Jeep Wrangler (JK platform) that were configured for right-hand drive (RHD) use. On August 8, 2019, ODI issued an information request (IR) letter to FCA.The scope of the IR included all JK Wrangler produced for sale in the U.S. (both left- and right-hand drive), and...
EA19001Opened 19 Apr 2019Closed 19 Sep 2024AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Electrical overstress
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mount...
EA15007Opened 4 Dec 2015Closed 6 Jul 2016AIR BAGS
Air Bag Clockspring Wiring Failure
On May 10, 2016, Fiat Chrysler America (FCA) submitted a Part 573 Defect Information Report announcing NHTSA recall 16V290 involving 394,258 model year (MY) 2007-2010 Jeep Wrangler vehicles.Under the recall FCA will replace the clockspring and install a steering wheel back cover and steering wheel column shroud.This recall also includes approx. 4,524 MY2007-2010 right hand drive (RHD) Jeep Wrangler vehicles commonly used for rural postal delivery services.In addition 7,180 MY 2011-2016 right hand drive Jeep Wrangler vehicles were also recalled under 16V288, the same remedy repair will be used....
PE15025Opened 19 Jun 2015Closed 7 Dec 2015AIR BAGS
Air Bag Clockspring Wiring Failure
In it's response to ODI's PE15-025 Information Request letter, FCA identified 1,703 consumer complaints, field reports and legal claims responsive to the subject defect condition on the subject Wrangler vehicles.Six of these reports alleged an air bag non-deployment in a crash in which either the air bag warning light was allegedly on or came on afterward the crash, one of which also alleged injuries as a result of the non-deployment.FCA also provided data on other make, model and model year vehicles using the same clockspring.Additionally FCA provided 16,955 warranty claims related to the rep...
DP14004Opened 25 Sep 2014Closed 24 Jul 2015ELECTRICAL SYSTEM
Totally Integrated Power Module Failure
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to...
Recalls on the 2012 Jeep Wrangler
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
19V680000
SEAT BELTS:FRONT:ANCHORAGE
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Risk: A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
19V018000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
18V021000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado,
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
16V352000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mits
Risk: These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
16V288000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Risk: Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
14V631000
ELECTRICAL SYSTEM
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2013 Jeep Wrangler vehicles manufactured February 16, 2010, to July 19, 2013. Corrosion in the exterior heated power mirror electrical connector may result in an electrical short.
Risk: An electrical short increases the risk of a fire.
13V234000
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Jeep Wrangler vehicles equipped with a 3.6L engine and an automatic transmission and manufactured January 23, 2011, through February 23, 2013. The power steering line may contact and wear a hole in the transmission oil cooler line resulting in a loss of transmission fluid.
Risk: A loss of transmission fluid may result in a loss of transmission function which may increase the risk of a crash.
13V176000
AIR BAGS
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 Jeep Wrangler right-hand drive vehicles manufactured February 1, 2007, through October 10, 2011. The affected vehicles have airbag clockspring assemblies that could experience broken airbag circuits.
Risk: In the event of a crash necessitating airbag deployment, a broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver-side frontal airbag and will not be able to properly protect the driver, increasing the risk of injuries.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2016265459,492 units in Canada
Airbag
On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the airbag inflator. Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected.
Recall 201444739,627 units in Canada
Electrical
On certain vehicles equipped with power heated mirrors, an electrical connector within the door may corrode, potentially resulting in an electrical short. This could result in a burning odour, smoke, or fire, increasing the risk of injury and/or damage to property. Correction: Dealers will modify electrical wiring and install a water shield.
Recall 201319718,415 units in Canada
Steering
On certain vehicles, the power steering return line may wear against the automatic transmission oil cooler line, causing a transmission fluid leak. This would result in a loss of transmission fluid, potentially causing damage to the transmission and resulting in a loss of motive power. This could increase the risk of a crash causing personal injury and/or damage to property. Correction: Dealers will either add a protective sleeve or replace the transmission line.
Reports where the owner recorded a crash, a fire, an injury or a death.
Atascadero, CAFire
ENGINE
Engine spontaneously caught fire. It had been parked for hours before it happened. Everything under the hood was totaled
NHTSA complaint #11639631 — an unverified report by a vehicle owner.
Arab, ALCrash2 injured
AIR BAGS
Front-end crash resulted in airbags busting instead of inflating. Current back and neck injuries.
NHTSA complaint #11498920 — an unverified report by a vehicle owner.
Victoria, TXCrash
POWER TRAIN
The vehicle would take a minute to click into gear when at a light and also when driving on the freeway, the vehicle will only go up to a certain speed (40mph) and would not switch gears (automatic) after that, the RPMs just kept going higher until I had to pull over.
NHTSA complaint #11476274 — an unverified report by a vehicle owner.
Grovespring, MOFire1 injured
ENGINE
I was driving on the highway and the engine caught fire. I’ve been looking for an engine to rebuild and all of them had previously been on fire. I believe the engine is defective for the jeeps that year, make and model.
NHTSA complaint #11471058 — an unverified report by a vehicle owner.
Oklahoma City, OKCrash1 injured
AIR BAGS
Farmers Insurance reporting - customer brought in vehicle for repair after an auto accident. The airbag did not deploy in the accident, but while being worked on the airbag deployed and caused severe injury to the employee of our insured policy holder. Contractor determined the airbag deployed due to the clock spring error.
NHTSA complaint #11436680 — an unverified report by a vehicle owner.
at 100,000 milesWest Jordan, UTCrash
AIR BAGS
AIR BAG LIGHT WILL NOT TURN OFF.
NHTSA complaint #11360267 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Angleton, TX
SERVICE BRAKES
The abs module on many of these vehicles has a known fault. You can’t find replacement parts, even the Jeep dealership can’t get them. Many ppl are driving around with faulty modules, on a waiting list for parts. I’m one of those people. All has been fine until I was driving toward 228 business in Angleton to turn towards Walmart. I was going about 45-48 and went to brake to slow down for the stop sign. My brakes were soft instead of firm and it locked up and skid on me. I didn’t hit anything but had someone been behind me it could have been different. It scared me. Now I’m scared to drive it and have no fix for it.
NHTSA complaint #11757859 — an unverified report by a vehicle owner.
The abs module on many of these vehicles has a known fault. You can’t find replacement parts, even the Jeep dealership can’t get them. Many ppl are driving around with faulty modules, on a waiting list for parts. I’m one of those people. All has been fine until I was driving toward 228 business in Angleton to turn towards Walmart. I was going about 45-48 and went to brake to slow down for the stop sign. My brakes were soft instead of firm and it locked up and skid on me. I didn’t hit anything but had someone been behind me it could have been different. It scared me. Now I’m scared to drive it and have no fix for it.
NHTSA complaint #11757859 — an unverified report by a vehicle owner.
at 120,000 milesLafayette, LA
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The ABS, cruise control, and traction control features were disabled. The vehicle was taken to the dealer, where it was diagnosed with an ABS module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were no longer being manufactured. The contact stated that the failure was a known failure with the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.
NHTSA complaint #11753267 — an unverified report by a vehicle owner.
Stafford, VA
SERVICE BRAKES
For the past two years I have experience intermittent problems with my Jeep ABS system, I ordered the replacement module part # 68145835AE from an authorized dealership on April 2025, and paid $697.39 after more than a year on back order the sales representative told me to cancel the order because they did not have any information form Stellantis North America on when the part will be available. This is the second complaint I filed with NHTSA in a year and I plan to go up to the President if I have to since this is safety concern.
NHTSA complaint #11752033 — an unverified report by a vehicle owner.
Bedford, TX
ENGINE
The engine's cylinder head/valve train has failed internally, allowing combustion gases to enter the cooling system — confirmed via a chemical block test performed by a master automotive technician on November 29, 2024, which verified combustion gases present in the coolant. This is a widely documented defect on this engine and model year, related to valve seat erosion in the cylinder head. Symptoms first appeared in June 2018 as an unusual higher-pitched, stressed sound from the engine. Over time this progressed to recurring, confirmed misfires on cylinders 1, 2, 3, and 5 (diagnostic codes P0300, P0301, P0302, P0303, P0305) and a mixture control fault (P219B). The check engine light has intermittently stayed illuminated for months at a time, then gone off for extended periods while the same fault codes remain stored and confirmed by a diagnostic scanner — currently the light is off but the codes persist. The vehicle frequently runs rough enough that the engine must be turned off and restarted to temporarily return to closer-to-normal operation. Noticeable vibration is felt during much of this pattern. Spark plugs, ignition coils, oxygen sensors, and the PCV valve have all been inspected/replaced and ruled out as the cause on multiple occasions over more than a year, isolating the cause to the cylinder head itself. This creates a driveability and potential stalling/hesitation risk, though no crash, injury, or fire has occurred to date. The vehicle has not been formally inspected by the manufacturer, police, or an insurance representative. The affected component remains in the vehicle and is available for inspection upon request.
NHTSA complaint #11748922 — an unverified report by a vehicle owner.
Houston, TX
UNKNOWN OR OTHER
ABS ETC Traction control Torque management in power train and ABS I have tried to fix everything with no resolve I just drove to and from Oklahoma and the jeep is unsafe to drive
NHTSA complaint #11736063 — an unverified report by a vehicle owner.
Houston, TX
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
ABS ETC Traction control Torque management in power train and ABS I have tried to fix everything with no resolve I just drove to and from Oklahoma and the jeep is unsafe to drive
NHTSA complaint #11736063 — an unverified report by a vehicle owner.
Chicago, IL
AIR BAGS
What happened? The vehicle was delivered to an authorized dealership for a federally mandated "Stop-Drive" Safety Recall (V01 - Passenger Airbag Inflator). During this service visit, the dealership attempted to charge an illegal $275.00 diagnostic fee for the airbag warning light, which is directly related to the recall system. The manufacturer’s corporate office confirmed via email that as of April 23, 2026, the recall remains "OPEN" and incomplete in federal records. However, the manufacturer also issued a contradictory statement claiming the repair was "concluded" based on dealer reports. Most critically, while in the dealer's custody for this safety repair, the vehicle was lost or released to an unauthorized party. A manufacturer-arranged "Reunite" transport service arrived on-site to return the vehicle, but the dealership could not produce it, claiming it was no longer on the lot. The dealer has failed to provide any signature, identification, or surveillance footage to prove a legal release of this "Stop-Drive" recall vehicle. The Supplemental Restraint System (SRS/Airbag). The system is not available for inspection because the dealership lost the vehicle while the recall was still marked as "OPEN" and incomplete. How was safety put at risk? The vehicle is under a "Stop-Drive" advisory because the airbag inflator may explode, resulting in serious injury or death. By failing to perform the repair, attempting to charge for diagnosis, and losing the vehicle, the dealer and manufacturer have left a high-risk safety defect unaddressed and the vehicle's location unknown. Has the problem been confirmed by a dealer or independent service center? Yes. The manufacturer’s own database and the NHTSA/Mopar websites confirm the recall is "Incomplete/Open". Furthermore, a third-party towing company confirmed the dealership could not locate the VIN on their lot during a scheduled pickup.
NHTSA complaint #11733432 — an unverified report by a vehicle owner.
Alexandria, LA
SERVICE BRAKES
Multiple warning light activations (ABS, TCS, hill descent) diagnosed by mechanic as failed ABS module (combines electronic and hydraulic components) (PN: 68145835AE). I have been on a waiting list for a replacement part from Stellantis for almost a year. Numerous owners report online that this part is unavailable or no longer being manufactured. Stellantis has not publicly acknowledged the problem or provided a proposed solution or timeline. ABS is widely acknowledged as a key component of modern automobile safety systems. Stellantis's failure to provide replacement components for these modern vehicles places the driving public at unnecessary risk. A recommended resolution is that Stellantis provide NHTSA with a credible plan of action to begin providing replacements for this critical component (and other related part numbers).
NHTSA complaint #11732840 — an unverified report by a vehicle owner.
at 260,992 milesChicago, IL
AIR BAGS
THIS IS 2012 Jeep Wrangler its 14 years old and for 14 years the previous owner renewed the registration put insurance on it and it passed the emission tests despite the fact that it was recalled. Now the parts were in back order and they replaced my airbags but when the tow company went to the dealership to pick up my car the dealership wouldn’t release it This is absurd how does a 14 year old car go unnoticed that long. I had to stop driving the car for months because of this recall and the battery died you know a car can’t stay parked too long I took this recall seriously unlike Stellanis who murdered 29 people by refusing to flag these vin numbers to the DMV like the jeep I had and it’s sick how your agency has enabled this behavior truly sick
NHTSA complaint #11729478 — an unverified report by a vehicle owner.
at 71,756 milesMarcellus, NY
ENGINE
The contact owns a 2012 Jeep Wrangler. The contact stated that while driving at 20 MPH, the check engine warning light illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, where a scan was completed, and diagnostic trouble codes for the Emissions, engine misfire, timing chain, and crank position sensor failures were displayed. The manufacturer was not contacted. The failure mileage was approximately 71,756.
NHTSA complaint #11728445 — an unverified report by a vehicle owner.
at 71,756 milesMarcellus, NY
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
The contact owns a 2012 Jeep Wrangler. The contact stated that while driving at 20 MPH, the check engine warning light illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, where a scan was completed, and diagnostic trouble codes for the Emissions, engine misfire, timing chain, and crank position sensor failures were displayed. The manufacturer was not contacted. The failure mileage was approximately 71,756.
NHTSA complaint #11728445 — an unverified report by a vehicle owner.
Chicago, IL
AIR BAGS
My complaint is that I was sold a dangerously defective vehicle with a known, unrepaired “stop driving” airbag safety recall, was not warned about the deadly risk, and am now being told to move and tow the car in direct contradiction to official safety instructions. ### Factual background - The vehicle I purchased has a Takata‑type airbag safety recall that carries a formal “do not drive” or “stop driving” warning because the airbag can explode and kill or severely injure occupants, even in a minor crash.[1][2][3][4] - Federal safety authorities have confirmed that at least 28–29 people in the United States have been killed and more than 400 injured by exploding Takata airbag inflators.[3][4][5][1] - I received the recall notice about two months ago, but I was told the repair parts were back‑ordered, which delayed fixing the deadly defect through no fault of my own.[1][3] - During this delay, the vehicle’s battery became completely dead, and I am now being told by the recall and towing company that I must make sure the car is taken out of the garage, which would require entering and moving a vehicle I have been legally and explicitly told not to drive. ### Legal and safety concerns - Official guidance from the National Highway Traffic Safety Administration (NHTSA) and the manufacturer is that vehicles under this Takata “do not drive” recall must not be driven at all until the defective airbag is replaced, because even a minor collision can cause the inflator to explode and send metal shrapnel into the cabin.[2][4][3][1] - The instruction to move or drive the car out of the garage conflicts with this clear safety warning and effectively asks me to assume a risk that has already caused multiple deaths and serious injuries nationwide.[4][5][2][3][1] - Federal law prohibits franchised dealers from selling new vehicles with unrepaired safety recalls, and legal experts warn that selling used vehicles with undisclosed safety defects can expose sellers and dealers to
NHTSA complaint #11727336 — an unverified report by a vehicle owner.
Chicago, IL
ELECTRICAL SYSTEM
My complaint is that I was sold a dangerously defective vehicle with a known, unrepaired “stop driving” airbag safety recall, was not warned about the deadly risk, and am now being told to move and tow the car in direct contradiction to official safety instructions. ### Factual background - The vehicle I purchased has a Takata‑type airbag safety recall that carries a formal “do not drive” or “stop driving” warning because the airbag can explode and kill or severely injure occupants, even in a minor crash.[1][2][3][4] - Federal safety authorities have confirmed that at least 28–29 people in the United States have been killed and more than 400 injured by exploding Takata airbag inflators.[3][4][5][1] - I received the recall notice about two months ago, but I was told the repair parts were back‑ordered, which delayed fixing the deadly defect through no fault of my own.[1][3] - During this delay, the vehicle’s battery became completely dead, and I am now being told by the recall and towing company that I must make sure the car is taken out of the garage, which would require entering and moving a vehicle I have been legally and explicitly told not to drive. ### Legal and safety concerns - Official guidance from the National Highway Traffic Safety Administration (NHTSA) and the manufacturer is that vehicles under this Takata “do not drive” recall must not be driven at all until the defective airbag is replaced, because even a minor collision can cause the inflator to explode and send metal shrapnel into the cabin.[2][4][3][1] - The instruction to move or drive the car out of the garage conflicts with this clear safety warning and effectively asks me to assume a risk that has already caused multiple deaths and serious injuries nationwide.[4][5][2][3][1] - Federal law prohibits franchised dealers from selling new vehicles with unrepaired safety recalls, and legal experts warn that selling used vehicles with undisclosed safety defects can expose sellers and dealers to
NHTSA complaint #11727336 — an unverified report by a vehicle owner.
Chicago, IL
ENGINE
My complaint is that I was sold a dangerously defective vehicle with a known, unrepaired “stop driving” airbag safety recall, was not warned about the deadly risk, and am now being told to move and tow the car in direct contradiction to official safety instructions. ### Factual background - The vehicle I purchased has a Takata‑type airbag safety recall that carries a formal “do not drive” or “stop driving” warning because the airbag can explode and kill or severely injure occupants, even in a minor crash.[1][2][3][4] - Federal safety authorities have confirmed that at least 28–29 people in the United States have been killed and more than 400 injured by exploding Takata airbag inflators.[3][4][5][1] - I received the recall notice about two months ago, but I was told the repair parts were back‑ordered, which delayed fixing the deadly defect through no fault of my own.[1][3] - During this delay, the vehicle’s battery became completely dead, and I am now being told by the recall and towing company that I must make sure the car is taken out of the garage, which would require entering and moving a vehicle I have been legally and explicitly told not to drive. ### Legal and safety concerns - Official guidance from the National Highway Traffic Safety Administration (NHTSA) and the manufacturer is that vehicles under this Takata “do not drive” recall must not be driven at all until the defective airbag is replaced, because even a minor collision can cause the inflator to explode and send metal shrapnel into the cabin.[2][4][3][1] - The instruction to move or drive the car out of the garage conflicts with this clear safety warning and effectively asks me to assume a risk that has already caused multiple deaths and serious injuries nationwide.[4][5][2][3][1] - Federal law prohibits franchised dealers from selling new vehicles with unrepaired safety recalls, and legal experts warn that selling used vehicles with undisclosed safety defects can expose sellers and dealers to
NHTSA complaint #11727336 — an unverified report by a vehicle owner.
Ketchikan, AK
AIR BAGS
Dealer repair unavailable in local zip:99901. Require identification and shipment of part to be installed by certified mechanic or system access to report satisfactory repair has been conducted.
NHTSA complaint #11721298 — an unverified report by a vehicle owner.
Fair Grove, MO
AIR BAGS
2012 Jeep Wrangler Sahara. Received Stop-Drive letter from Stellantis/FCA on Takata airbag recall—front airbags may explode in crash, sending metal shards. Letter says do not drive until fixed. Called hotline (833-585-0144) twice yesterday & today—no help. Dealer (Corwin Springfield) says call Chrysler. No tow arranged despite free towing advertised for Stop-Drive. No loaner or rental offered. Can't drive safely—PTSD makes group transport impossible. Have VA medical appointment March 2nd & lawyer meeting March 3rd. Can't afford rental for weeks (they say mid-March fix). Manufacturer failed to remedy timely—need tow to dealer + transport/loaner now.
NHTSA complaint #11720945 — an unverified report by a vehicle owner.
Fort Myers, FL
SERVICE BRAKES
ABS module failure C2200. Repair parts not available.
NHTSA complaint #11719699 — an unverified report by a vehicle owner.
Toa Alta, PR
SERVICE BRAKES
ABS system faile, There is no replacement part to correct the fault, and there is no replacement date, code C2200
NHTSA complaint #11718585 — an unverified report by a vehicle owner.
Flowood, MS
ELECTRICAL SYSTEM
The dash displayed multiple warning ICONS and I carried the Jeep to a mechanic. They discovered that the ABS Module, which is the anti braking system, had a fault error and needed to be replaced. After multiple attempts have found out that this particular ABS Module, OEM Part number (68145835AE) is no longer available by Jeep Chrysler and has not been available for the past few years. This means the Jeep is not safe to drive if the roads are wet or icy due to the possibility of loosing the brakes from skidding/loss of control of the vehicle.
NHTSA complaint #11718094 — an unverified report by a vehicle owner.
Flowood, MS
SERVICE BRAKES
The dash displayed multiple warning ICONS and I carried the Jeep to a mechanic. They discovered that the ABS Module, which is the anti braking system, had a fault error and needed to be replaced. After multiple attempts have found out that this particular ABS Module, OEM Part number (68145835AE) is no longer available by Jeep Chrysler and has not been available for the past few years. This means the Jeep is not safe to drive if the roads are wet or icy due to the possibility of loosing the brakes from skidding/loss of control of the vehicle.
NHTSA complaint #11718094 — an unverified report by a vehicle owner.
Marco Island, FL
SERVICE BRAKES
ABS brake module (Part # 68145835AE) is a known defect on Jeep Wranglers 2012-2014. This part becomes defective, eliminating the ABS braking feature, also causing other transmission related problems. The real problem is Mopar support. Currently, NATIONALLY, this part is, and has been on back order (over 300 backorders) with no expectations of being available. I have been waiting for this part for over 6 months (no ABS) and problems with the vehicle have been escalating. This is a known problem, discussed on JEEP Forum.com, Mopar parts suppliers and among dealerships
NHTSA complaint #11714990 — an unverified report by a vehicle owner.
Hampton, GA
SERVICE BRAKES
ABS has gone out and there are no new repair parts available from Jeep
NHTSA complaint #11714391 — an unverified report by a vehicle owner.
ABS has gone out and there are no new repair parts available from Jeep
NHTSA complaint #11714391 — an unverified report by a vehicle owner.
Harlingen, TX
SERVICE BRAKES
ABS module malfunction. This has been an ongoing problem for Jeep Wranglers of this year, previous and later. Jeep recalled other models for ABS module malfunctions. Being a retired auto worker am aware that same components are used on other models to defer manufacturing costs. Vehicle lot numbers do NOT isolate the problem. Bulk purchase of components should be checked per manufacturing date. I have taken my vehicle to dealer for diagnosis and they say the ABS module is bad, BUT part is on back order with no real time date ( could be 2 weeks or 6 months)for delivery. Jeep dealer wants me to pickup vehicle until part arrives. Driving vehicle under this condition could cause brakes to seize, not work at all, fire and/or a possibility of an accident! Jeep knows and has know this is a problem but never a recall on this model. Researching other Jeep owners and Jeep forums it is documented of this problem and the expense that an owner has to incur to get it resolved! Jeep has made no effort evidently to recognize this problem with the example being that parts are back ordered. Then again there is a real problem and the original part was junk but now the owner is stuck with the bill and all the safety issues because new parts are back ordered.
NHTSA complaint #11711140 — an unverified report by a vehicle owner.