1,307 of the
23,013 complaints filed about the Jeep Wrangler
are about the other systems —
100% of everything owners reported.
The worst model year for it is 2018.
On approximately 95% of my driving trips, my 2024 Jeep Wrangler 4xe suddenly and unpredictably loses acceleration or drive power. When I press the accelerator, the vehicle does not respond or accelerate normally. A warning then appears stating that electric mode is unavailable. After several seconds, the vehicle begins operating normally again. There is no apparent pattern, and this has occurred while traveling approximately 50 to 70 mph. The malfunction appears to involve the hybrid propulsion or power-control system. The vehicle is available for inspection. It is included in FCA Recall A7ululo:\/\/A nawe7Cl7C (NHTSA Campaign 25V-710), which concerns loss of drive power associated with an over-the-air software update. No remedy is currently available. This condition putssafety because I cannot rely on the Jeep to accelerate or maintain power when needed. At highway speeds, it could prevent me from responding to traffic, merging safely, or avoiding a hazard. I have stopped driving the Jeep on highways whenever possible and use back roads instead. The dealership has not yet reproduced or diagnosed this specific problem, although the symptoms are consistent with Recall A7C. The vehicle has received service for other recalls and is awaiting an engine replacement under a separate recall. It has not been inspected by police, insurance representatives, or an independent repair facility for this issue. There is generally no warning before the loss of acceleration. The “Electric Mode Unavailable” message appears after the malfunction begins, and normal performance returns several seconds later.
NHTSA complaint #11762591 — an unverified report by a vehicle owner.
The One Touch Power Roof has rails from side to side. Several of these have broken at their attachment to the track system. This has created several issues: 1) the roof is no longer leak proof, 2) it creates excessive noise at high way speed. I have not used this system much, so it is unclear why this failed. When I presented the car to the Jeep dealer service area, I was told the only solution is to replace the entire roof - several thousand dollars. There is no other fix. This is out of warranty, but it clearly is a manufacturing issue common with this roof. I believe Jeep should replace this roof system at their cost , not mine. They have not shown me why this happened nor have they claimed it is my fault.
NHTSA complaint #11762030 — an unverified report by a vehicle owner.
Vehicle went into “limp mode” as I was entering an intersection. Pressed accelerator to the floor and vehicle would only sputter and crawl slowly. Vehicle towed to dealership. My safety and the safety of others was put at risk as the vehicle, without warning, essentially stalled while driving. If there were other vehicles on the roadway, this could have easily caused an an accident with injuries or worse. Yes the problem was comfirmed by the dealership. Yes the vehicle has been inspected by the dealer and manufacturer engineer. Dealership reports high voltage battery needs replacement. Dealership states that they cannot guarantee this won’t happen again even after battery is replaced. Check engine light was illuminated.
NHTSA complaint #11761713 — an unverified report by a vehicle owner.
The car does not ride properly...it stops suddenly, it jolts, it vibrates, the battery sounds like it is overworking or overheating. Our plug-in charger caught fire and when we found out there was a recall on the battery we brought it to Jeep and they told us it's fine. But, it's not fine. It completely stalled while driving this morning and feels like it's going to blow up. I no longer feel safe driving it as it keeps jolting, stopping and feeling like it's going to explode.
NHTSA complaint #11761687 — an unverified report by a vehicle owner.
there is open recalls for the 2018 JLU wrangler models - however mine is not included onthe recall list - but I HAVE HAD TO REPLACE THE CLUSTER FOR THE EXACT REASONS THAT ARE BEING RECALLED. I have the service paperwork and receipts - I just had this done a couple months ago. Please advise as I would LOVE a refund. I love my jeep but this was definitely a mandatory safety issue that could not wait for a recall. now there is one and my jeep needs the official recall add. Thanks
NHTSA complaint #11760141 — an unverified report by a vehicle owner.
On August 26, 2026, my 2024 Jeep Wrangler 4xe, with approximately 32,000 miles, experienced a sudden loss of power while my family and I were driving. The vehicle lost power in an intersection, creating a serious safety hazard with surrounding traffic. We were stranded until help arrived, and the vehicle had to be towed because it would not restart. Before the loss of power, the A/C stopped blowing cold air. The check-engine light came on, dashboard components and warning indicators began flashing, the battery warning light appeared, and a “Service Charging System” warning was displayed. This was not simply an inconvenience. The sudden loss of power left us unable to move the vehicle in an intersection and created a significant risk of being struck by another vehicle, potentially causing serious injury or death. I am a military veteran, and this incident caused a severe stress and trauma response because I believed my family's safety and my life were in danger. I am requesting that NHTSA investigate whether this incident is related to a safety defect involving the charging system, electrical system, hybrid propulsion system, battery system, power electronics, software, or another component capable of causing sudden loss of motive power. I understand NHTSA has previously investigated loss of motive power involving Jeep Wrangler 4xe vehicles. I am reporting this incident so it can be included in NHTSA's safety data and evaluated for a possible broader safety defect. I can provide the VIN, towing records, photographs/videos of the warnings, diagnostic trouble codes, dealership findings, and repair records. I respectfully request that NHTSA document and investigate this safety complaint and determine whether further action or a safety recall is warranted.
NHTSA complaint #11759864 — an unverified report by a vehicle owner.
The IPC Cluster stopped working and the screen is completely blank. It is unsafe to drive since I don’t know how fast I’m going, how much gas is in the tank, and inability to see any warning lights. The recall for this is Recall Campaign 30B/NHTSA 24-V 652 for jeeps with the 3.5 inch cluster layout, which I have but my VIN is not listed on the recall list. It should be!
NHTSA complaint #11757749 — an unverified report by a vehicle owner.
Acceleration lag: either bucking or temporary loss of motive power when attempting to pull into traffic has almost caused us to be hit several times. We had the problem almost immediately after purchase, but the lag was short and the Jeep would leap forward and back tires would squeal which caused the back tires to wear quickly compared to front. The bucking and loss of power while accelerating became dangerous after I took to the dealership in Feb 2026 when they also did recall 68C related to the battery. We stopped charging it completely and still had the issue. Took back to the dealership in March 2026 and they said they could not replicate issue. Tried to schedule an appt last week and they never got back to me. We have avoided several accidents so far but I am now afraid to drive it. Assuming these are unrelated but just in case: at 10k miles the check engine light came on, and I couldn’t add ANY fuel (automatic shut off happened immediately) and the fuel cap wouldn’t open. Foss Motors wrote: "CHECKED FOR CODES IN SYSTEM. VEHICLE HAD CODES P2451 FUEL TANK ISOATION VALVE A STUCK, PO4EC EVAP SYSTEM LARGE LEAK DETECTED AND P04EE EVAP SYSTEM SMALL LEAK DETECTED. PERFORMED EVAP SYSTEM SMALL LEAK VERIFICATION TEST. TEST EVAP SYSTEM AND FOUND ISOLATION VALVE STICKING. COMPLETED REPLACEMENT OF ISOLATION VALVE. Replaced fuel filler tube 68413327AD and 68412848AC fuel cap." In Sept 2025 (~45k miles) - Check engine light came on again soon after with errors: PO4EC EVAP SYSTEM LARGE LEAK DETECTED and P04EE EVAP SYSTEM SMALL LEAK DETECTED. They could not find leak or issue.
NHTSA complaint #11757424 — an unverified report by a vehicle owner.
"My vehicle [XXX] is subject to open Safety Recall for a high-voltage battery fire risk. The manufacturer has issued a 'Do Not Drive' / 'Park Outside' advisory, deeming the vehicle unsafe for operation. The Safety Defect: The vehicle poses an immediate fire hazard while charging or driving due to battery failure. Manufacturer Failure: Despite acknowledging the safety defect, Stellantis (Jeep) and the authorized dealer (Jerry V's Windward Hawaii Kaneohe Jeep) have refused to provide a loaner vehicle or direct-bill rental coverage. They insist on out-of-pocket reimbursement only, which I cannot afford. Impact: I am left without safe transportation for a known life-safety defect. The manufacturer is failing to remedy the safety issue within a reasonable time as required by federal law, leaving me stranded and at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11756826 — an unverified report by a vehicle owner.
I purchased my vehicle in March 2026 from the.dealership with a known active recall from November 2025 with fire risk, now there is an additional fire hazard recall and my vehicle is currently undriveable due to these recalls.
NHTSA complaint #11755717 — an unverified report by a vehicle owner.
Vehicle total power loss while driving on the freeway, UNKNOWN cause. Vehicle will not turn off or turn on, shift gear locked. Seem to be a system communication between battery, transmission, ecu. Major safety risk while driving on the 3rd lane on the freeway driving 65mph with other vehicles around then sudden loss of power unable to accelarate. Was able to safely move to the shoulder and contacted AAA for towing to nearest dealership. Loss power and battery issues ongoing with same type model and year No other messages or symptoms prior to the problem occuring.
NHTSA complaint #11755049 — an unverified report by a vehicle owner.
As I was driving a service electronic stability control came up on my dash and I lost control of the vehicle. The brakes did not work and it was hard to steer. I almost hit a vehicle and the Jeep kept rolling until it stopped. Then I received an alert that the brakes did system, anti lock brake system, and Electronic Stability System failure. This is very scary my vehicle is a lease and they say they are fixing it but I’m very scared I will lose control of my Jeep while I’m driving.
NHTSA complaint #11754987 — an unverified report by a vehicle owner.
During a routine maintenance visit, a pre-purchase/general inspection was performed on my 2017 Jeep Wrangler, which documented the front axle and differential housing as intact and in one piece. Subsequent to that inspection, while the vehicle was undergoing service, it was discovered that the front axle housing bracket on the driver’s side had fractured and separated from the frame mount. Upon inspection of the fractured surface, the break exhibits oxidation (rust) at the fracture point itself, indicating the crack had been forming and propagating over time rather than resulting from a single acute impact or event. This suggests a pre-existing metal fatigue or corrosion-related structural weakness in the front axle housing bracket assembly that was not visually detectable during a standard inspection prior to full separation. Given that this is a structural component connecting the front axle/differential to the vehicle frame, a full separation of this type could result in loss of vehicle control, particularly under steering or load stress, and poses a significant safety risk. The vehicle is approximately 9 years old with 90,000 miles, and this type of structural failure at this age/mileage is a concern for other owners of similar model year Wranglers. I am filing this report to make NHTSA aware of this failure mode in case it represents a broader pattern in 2017 (and potentially adjacent model year) Jeep Wranglers.
NHTSA complaint #11753875 — an unverified report by a vehicle owner.
I own a 2024 Jeep with approximately 44,000 miles. The dealership diagnosed a failed engine motor mount and quoted approximately $1,200 for the repair. I am concerned because the motor mount failed at relatively low mileage without any accident, misuse, or other known cause. When I asked the dealership why it failed, I was told there was “no reason” and that “it just happens.” They were unable to provide any additional explanation. I also asked whether there were any Technical Service Bulletins (TSBs) related to this issue and whether the repair should be covered under my remaining powertrain warranty. I was told the motor mount was not covered, but I was not given a clear explanation or shown the specific warranty exclusion. My concern is that a failed motor mount can allow excessive engine movement, which may affect vehicle operation, damage other components, or create a safety risk if it occurs while driving. I am submitting this complaint so the issue can be documented and investigated to determine whether this is a broader defect affecting similar vehicles.
NHTSA complaint #11753598 — an unverified report by a vehicle owner.
While on the way to work going about 60 mph my car came to a complete stop with a semi behind me. By the grace of God I was able to start it in time. It happened atleast 9 other times since then. Jeep has been made aware and when I went for the recall I asked if that was a symptom they said no but this happens a lot. Didn’t put it on the report. I have kids and family members who have been in my car when it happens and refuses to get in. It just shuts down without warning and on the display shows P Instead of D flashing. I want to return this car and have been risking my life and my families life every single time I drive it.
NHTSA complaint #11752906 — an unverified report by a vehicle owner.
My cat makes a strange loud noise when it starts up and begins driving. It also smells like smoke but none is seen. My daughter first noticed the smell and now ever since I got the engine recall done the sound is very loud and the smell of smoke persists. This is not normal or safe. The recalls being done are not fixing the problem and I would rather return a car that is not safe for my family! I cannot keep myself financially obligated to something that can kill myself or worse my children! Do something NOW!!!!
NHTSA complaint #11752907 — an unverified report by a vehicle owner.
The ABS control module has internal problem which shuts down the module. Results of the module shut down includes: -The stability and traction systems are offline. -A failure in the ABS module or hydraulic unit. -Cruise Control inoperable. -The module no longer modulates brake pressure, which can result in brakes locking. Currently, Mopar has stopped production of this item, so there is no method to replace a failed or non-working module with an original part.
NHTSA complaint #11751719 — an unverified report by a vehicle owner.
My jeep bricked and would would not move. I reset uconnect to get it to my house and had it towed to the dealership. They performed a temporary fix. However, since 10/2026 there has been no final fix. I’m not sure how safe I am to drive this car I spent $63,000 on or how long is reasonable for a fix.
NHTSA complaint #11751852 — an unverified report by a vehicle owner.
My 2024 Jeep Wrangler 4xe has been subject to four safety recalls in the ten months I have owned it, three involving vehicle fire risk: 56C/25V-527 (TPMS, completed), 68C/25V-741 (high-voltage battery cell separator damage/fire risk, completed), 78C/25V-766 (casting sand contamination of the engine), and 21D/26V-363 (electric hydraulic power steering pump overheating/fire risk). Recall 78C was announced November 6, 2025, warning that my engine may be contaminated with casting sand and may suffer catastrophic engine failure, a vehicle fire, or an unexpected and unrecoverable loss of propulsion. More than eight months later, no remedy has been performed on my vehicle and the recall remains open. Recall 21D is also open, with FCA instructing me to park outside and away from structures because the vehicle may catch fire even while parked with the ignition off. Under recall 68C I was previously instructed not to charge the vehicle.
NHTSA complaint #11751272 — an unverified report by a vehicle owner.
"The vehicle suffered a sudden, catastrophic high-voltage powertrain failure while operating at highway speeds 300 miles away from home. The failure occurred immediately after the vehicle received the manufacturer's Safety Recall 68C / NHTSA Campaign Number 24V-814 software update. The software flash completely 'bricked' the high-voltage battery system, induced an immediate vehicle shutdown, and stripped all hybrid propulsion. This defect created an immediate and severe highway safety hazard, rendering the vehicle entirely inoperable on the spot. The manufacturer is currently replacing the defective hardware with an identical physical battery cell structure, which fails to permanently resolve the underlying thermal fire risk and recurring safety hazard."
NHTSA complaint #11751106 — an unverified report by a vehicle owner.