Owners have filed 117 complaints
about the 2025 Jeep Wrangler with NHTSA between 2025 and 2026.
The largest single group is the electrical system.
Across this model's run it ranks 33 of 33 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 9
Against the median year of the Jeep Wrangler. 50 means typical for this
model; 100 means roughly double.
Severity — 35
6.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — not reported
Too few complaints recorded a mileage to measure this.
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jul 2025peak 40Aug 2026
Recalls on the 2025 Jeep Wrangler
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
26V363000
STEERING:HYDRAULIC POWER ASSIST:PUMP
Chrysler (FCA US, LLC) is recalling certain 2021-2025 Jeep Wrangler, Wrangler 4XE, and Jeep Gladiator vehicles. The electric hydraulic power steering pump wiring may overheat and cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Risk: A vehicle fire increases the risk of injury.
26V327000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Risk: A vehicle fire can increase the risk of injury.
25V527000
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Chrysler (FCA US, LLC) is recalling certain 2024-2025 Jeep Wrangler vehicles. The remote start antenna cable may be pinched, which can cause the tire pressure monitoring system (TPMS) warning light not to illuminate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Risk: A TPMS warning light that fails to notify the driver of a problem increases the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2026271106,258 units in Canada
Steering
Issue: On certain vehicles, the connection for the electric hydraulic power steering pump (EHPSP) could become loose. If this happens, the EHPSP connection could overheat and melt. Safety Risk: Wiring that overheats and melts can create a fire risk, even while the vehicle is parked and turned off. Corrective Actions: To reduce the safety risk, FCA recommends that you should park your vehicle outside and away from other vehicles or buildings until the recall repairs are completed. FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the EHPSP and the wiring.
Recall 20256175,658 units in Canada
Engine
Issue: On certain vehicles, the engine may not have been manufactured properly. As a result, the engine could make abnormal noises and a warning light may turn on. If you continue to drive the vehicle with these symptoms, the engine could fail. Note: This recall only affects plug-in hybrid (PHEV) models. Safety Risk: An engine failure could cause a sudden loss of power to the wheels and/or increase the risk of a vehicle fire. Both issues could increase the risk of a crash or injury. Corrective actions: FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to update the powertrain control module software. This software will monitor the engine and warn you if it detects a problem. If you see this warning, you should contact a dealership to arrange for the replacement of the engine.
Recall 202559520,753 units in Canada
High Voltage
Issue: On certain vehicles, the recall repairs completed by an FCA dealer during recall 95B (Transport Canada recall no. 2024-566) may not be effective. As a result, another repair is required. On certain vehicles, there could be a problem inside the high-voltage battery that can cause a fire, even while parked with the ignition off. Note: This recall only affects 4xe plug-in hybrid (PHEV) models. This recall replaces Transport Canada recall no. 2024-566. Safety Risk: The vehicle could catch fire, even while parked and turned off. Corrective Actions: To reduce the safety risk, FCA advises not to charge your vehicle, and to park it outdoors and away from other vehicles or structures until the recall repairs have been completed. FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to update the high-voltage battery pack software. If necessary, the battery pack will be replaced.
Recall 20255711,707 units in Canada
High Voltage
Issue: On certain vehicles, an over-the-air software update for the telematics box module could cause the hybrid control processor to reset while driving. If this happens, there could be a loss of power to the wheels. Note: This recall only affects plug-in hybrid (PHEV) models. Safety Risk: A loss of power to the wheels could increase the risk of a crash. Corrective Actions: To reduce the safety risk, FCA Canada has released an over-the air software update. FCA Canada will notify owners in writing. The final corrective actions for this recall are under development.
Reports where the owner recorded a crash, a fire, an injury or a death.
Belmont, NCCrash
ENGINE
On June 1, 2026, software update 68C was performed at the dealership on my 2025 Jeep Wrangler 4xe. On June 6, 2026, at approximately 9:00 a.m., after driving the vehicle for about 25 minutes, I experienced a serious malfunction. While making a turn at a speed of less than 10 mph, the vehicle suddenly and without warning lost throttle and propulsion. It appeared to hesitate as though shifting between electric and gasoline power, and then abruptly and erratically lurched forward, accelerating to what felt like maximum speed. The Jeep struck a chain-link fence, which slowed its movement, but it continued to surge forward. I applied the brakes and attempted to maintain control of the vehicle, but it kept lurching ahead. At no point did the vehicle emit a safety warning, sound an alert, or attempt to stop automatically, even though it normally responds to obstacles when operating properly. I repeatedly attempted to place the vehicle in reverse, but it did not respond. I turned the engine off and back on several times, and only after more than three attempts did the vehicle finally recognize reverse, allowing me to back away from the fence. A man in a truck assisted me and contacted the police. Both the responding police officer and the assisting individual expressed concern about the potential danger, particularly because the vehicle is a 4xe. I am now extremely hesitant and fearful to operate or move the vehicle. The vehicle is available for inspection and has not been inspected yet by dealership or insurance. I have it parked outside of my residence.
NHTSA complaint #11742673 — an unverified report by a vehicle owner.
Belmont, NCCrash
FUEL/PROPULSION SYSTEM
On June 1, 2026, software update 68C was performed at the dealership on my 2025 Jeep Wrangler 4xe. On June 6, 2026, at approximately 9:00 a.m., after driving the vehicle for about 25 minutes, I experienced a serious malfunction. While making a turn at a speed of less than 10 mph, the vehicle suddenly and without warning lost throttle and propulsion. It appeared to hesitate as though shifting between electric and gasoline power, and then abruptly and erratically lurched forward, accelerating to what felt like maximum speed. The Jeep struck a chain-link fence, which slowed its movement, but it continued to surge forward. I applied the brakes and attempted to maintain control of the vehicle, but it kept lurching ahead. At no point did the vehicle emit a safety warning, sound an alert, or attempt to stop automatically, even though it normally responds to obstacles when operating properly. I repeatedly attempted to place the vehicle in reverse, but it did not respond. I turned the engine off and back on several times, and only after more than three attempts did the vehicle finally recognize reverse, allowing me to back away from the fence. A man in a truck assisted me and contacted the police. Both the responding police officer and the assisting individual expressed concern about the potential danger, particularly because the vehicle is a 4xe. I am now extremely hesitant and fearful to operate or move the vehicle. The vehicle is available for inspection and has not been inspected yet by dealership or insurance. I have it parked outside of my residence.
NHTSA complaint #11742673 — an unverified report by a vehicle owner.
Belmont, NCCrash
FORWARD COLLISION AVOIDANCE: WARNINGS
On June 1, 2026, software update 68C was performed at the dealership on my 2025 Jeep Wrangler 4xe. On June 6, 2026, at approximately 9:00 a.m., after driving the vehicle for about 25 minutes, I experienced a serious malfunction. While making a turn at a speed of less than 10 mph, the vehicle suddenly and without warning lost throttle and propulsion. It appeared to hesitate as though shifting between electric and gasoline power, and then abruptly and erratically lurched forward, accelerating to what felt like maximum speed. The Jeep struck a chain-link fence, which slowed its movement, but it continued to surge forward. I applied the brakes and attempted to maintain control of the vehicle, but it kept lurching ahead. At no point did the vehicle emit a safety warning, sound an alert, or attempt to stop automatically, even though it normally responds to obstacles when operating properly. I repeatedly attempted to place the vehicle in reverse, but it did not respond. I turned the engine off and back on several times, and only after more than three attempts did the vehicle finally recognize reverse, allowing me to back away from the fence. A man in a truck assisted me and contacted the police. Both the responding police officer and the assisting individual expressed concern about the potential danger, particularly because the vehicle is a 4xe. I am now extremely hesitant and fearful to operate or move the vehicle. The vehicle is available for inspection and has not been inspected yet by dealership or insurance. I have it parked outside of my residence.
NHTSA complaint #11742673 — an unverified report by a vehicle owner.
Phoenix, AZCrash
UNKNOWN OR OTHER
We were at a complete stop, with foot on break when my jeep lunged forward twice , second lunge hit the vehicle in front of me, also that car was at a complete stop. It has lunged 2 other times while at a complete stop .
NHTSA complaint #11724346 — an unverified report by a vehicle owner.
Phoenix, AZCrash
FORWARD COLLISION AVOIDANCE: WARNINGS
We were at a complete stop, with foot on break when my jeep lunged forward twice , second lunge hit the vehicle in front of me, also that car was at a complete stop. It has lunged 2 other times while at a complete stop .
NHTSA complaint #11724346 — an unverified report by a vehicle owner.
We were at a complete stop, with foot on break when my jeep lunged forward twice , second lunge hit the vehicle in front of me, also that car was at a complete stop. It has lunged 2 other times while at a complete stop .
NHTSA complaint #11724346 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Bismarck, ND
POWER TRAIN
Purchased vehicle in question on 9/11/25 as a lease through the local Jeep dealership near my residence. Sometime around 4/26 to 5/26 my vehicle started to display odd operational patterns which were brought to my local dealerships attention. The first event where I was able to record any type of documentation was around 5/25/26. While driving, the vehicle would suddenly go into "limp mode" and rapidly decrease speed. Several check engine lights would appear to include: Service Electronic Throttle Control, Service Electronic Stability Control, Traction Control and the standard CEL. When this does happen, the vehicle will decrease speed suddenly without warning and becomes difficult to operate until it is pulled over and parked. Vehicle has been to my local dealership several times (4) and out of service for over 70 days with the latest stay 30+ days. According to documentation from the dealership, the listed error/issue has been recreated on their end at least one time but no data was captured with that fail. My local Jeep dealership Service Manager (CF) replied to an email of mine (7/16/26 at 1703) with the following statement: Verified customer concern of check engine light on connect to wytec and found p2173 stored in powertrain control module. Also found c121c stored in ABS module. Believe ABS code is related to PCM code, cleared codes test drove multiple times. Finally able to get customer concern to duplicate but no data was captured on this failure. We are continuing to drive the vehicle while monitoring data to catch freeze frame data while concern occurs but have not been able to do so far at this time. The condition, when it occurs presents a serious safety concern for the driver and other drivers as it will cause a sever throttle limitation and can cause the vehicle to slow down rapidly. As of 8/9/26, no fix confirmed for my vehicle and the dealership and manufacture are pushing to return my vehicle with confirmed fix. Jeep case number 97378351
NHTSA complaint #11755722 — an unverified report by a vehicle owner.
Bismarck, ND
ELECTRICAL SYSTEM
Purchased vehicle in question on 9/11/25 as a lease through the local Jeep dealership near my residence. Sometime around 4/26 to 5/26 my vehicle started to display odd operational patterns which were brought to my local dealerships attention. The first event where I was able to record any type of documentation was around 5/25/26. While driving, the vehicle would suddenly go into "limp mode" and rapidly decrease speed. Several check engine lights would appear to include: Service Electronic Throttle Control, Service Electronic Stability Control, Traction Control and the standard CEL. When this does happen, the vehicle will decrease speed suddenly without warning and becomes difficult to operate until it is pulled over and parked. Vehicle has been to my local dealership several times (4) and out of service for over 70 days with the latest stay 30+ days. According to documentation from the dealership, the listed error/issue has been recreated on their end at least one time but no data was captured with that fail. My local Jeep dealership Service Manager (CF) replied to an email of mine (7/16/26 at 1703) with the following statement: Verified customer concern of check engine light on connect to wytec and found p2173 stored in powertrain control module. Also found c121c stored in ABS module. Believe ABS code is related to PCM code, cleared codes test drove multiple times. Finally able to get customer concern to duplicate but no data was captured on this failure. We are continuing to drive the vehicle while monitoring data to catch freeze frame data while concern occurs but have not been able to do so far at this time. The condition, when it occurs presents a serious safety concern for the driver and other drivers as it will cause a sever throttle limitation and can cause the vehicle to slow down rapidly. As of 8/9/26, no fix confirmed for my vehicle and the dealership and manufacture are pushing to return my vehicle with confirmed fix. Jeep case number 97378351
NHTSA complaint #11755722 — an unverified report by a vehicle owner.
Bismarck, ND
ENGINE
Purchased vehicle in question on 9/11/25 as a lease through the local Jeep dealership near my residence. Sometime around 4/26 to 5/26 my vehicle started to display odd operational patterns which were brought to my local dealerships attention. The first event where I was able to record any type of documentation was around 5/25/26. While driving, the vehicle would suddenly go into "limp mode" and rapidly decrease speed. Several check engine lights would appear to include: Service Electronic Throttle Control, Service Electronic Stability Control, Traction Control and the standard CEL. When this does happen, the vehicle will decrease speed suddenly without warning and becomes difficult to operate until it is pulled over and parked. Vehicle has been to my local dealership several times (4) and out of service for over 70 days with the latest stay 30+ days. According to documentation from the dealership, the listed error/issue has been recreated on their end at least one time but no data was captured with that fail. My local Jeep dealership Service Manager (CF) replied to an email of mine (7/16/26 at 1703) with the following statement: Verified customer concern of check engine light on connect to wytec and found p2173 stored in powertrain control module. Also found c121c stored in ABS module. Believe ABS code is related to PCM code, cleared codes test drove multiple times. Finally able to get customer concern to duplicate but no data was captured on this failure. We are continuing to drive the vehicle while monitoring data to catch freeze frame data while concern occurs but have not been able to do so far at this time. The condition, when it occurs presents a serious safety concern for the driver and other drivers as it will cause a sever throttle limitation and can cause the vehicle to slow down rapidly. As of 8/9/26, no fix confirmed for my vehicle and the dealership and manufacture are pushing to return my vehicle with confirmed fix. Jeep case number 97378351
NHTSA complaint #11755722 — an unverified report by a vehicle owner.
Wildwood, FL
UNKNOWN OR OTHER
As I was driving a service electronic stability control came up on my dash and I lost control of the vehicle. The brakes did not work and it was hard to steer. I almost hit a vehicle and the Jeep kept rolling until it stopped. Then I received an alert that the brakes did system, anti lock brake system, and Electronic Stability System failure. This is very scary my vehicle is a lease and they say they are fixing it but I’m very scared I will lose control of my Jeep while I’m driving.
NHTSA complaint #11754987 — an unverified report by a vehicle owner.
Wildwood, FL
ELECTRICAL SYSTEM
As I was driving a service electronic stability control came up on my dash and I lost control of the vehicle. The brakes did not work and it was hard to steer. I almost hit a vehicle and the Jeep kept rolling until it stopped. Then I received an alert that the brakes did system, anti lock brake system, and Electronic Stability System failure. This is very scary my vehicle is a lease and they say they are fixing it but I’m very scared I will lose control of my Jeep while I’m driving.
NHTSA complaint #11754987 — an unverified report by a vehicle owner.
Wildwood, FL
SERVICE BRAKES
As I was driving a service electronic stability control came up on my dash and I lost control of the vehicle. The brakes did not work and it was hard to steer. I almost hit a vehicle and the Jeep kept rolling until it stopped. Then I received an alert that the brakes did system, anti lock brake system, and Electronic Stability System failure. This is very scary my vehicle is a lease and they say they are fixing it but I’m very scared I will lose control of my Jeep while I’m driving.
NHTSA complaint #11754987 — an unverified report by a vehicle owner.
Portsmouth, NH
VISIBILITY:WINDSHIELD
Windshield spontaneously cracked from lower edge in an arc back to lower edge. No impact. No debris. Gorilla glass with electronics.
NHTSA complaint #11751092 — an unverified report by a vehicle owner.
Decatur, GA
POWER TRAIN
The 12-volt auxiliary battery and related electrical system in my 2025 Jeep Wrangler 4XE plug-in hybrid (leased new 8/25/2025) repeatedly fail. The battery completely discharges after the vehicle sits plugged into a standard home charger, undisturbed, for several consecutive days, leaving the vehicle completely inoperable. The vehicle is available for inspection upon request and is currently at a dealership. Failures to date (5): 11/05/2025: found dead after charging; required jump start. No warning lamps or messages precede the discharge events; the vehicle is simply dead when approached. 01/26/2026: dead after charging; would not jump start; towed. Dealer replaced the 12V battery and performed recall 68C software. 04/27/2026: check engine light illuminated while driving and the vehicle became stuck in electric mode; it would not switch to hybrid, gas, or E-save despite attempts, and a restart did not resolve it; towed. Dealer could not reproduce the fault. 05/17/2026: dead after charging; towed. 12V battery replaced a second time (same part number) and media hub replaced; vehicle was dead again at dealer pickup. 06/13/2026: dead after charging (plugged in undisturbed 6/9 to 6/13); towed. Tow operator noted the rear tires dragged during loading. Dealer/manufacturer confirmation: dealers have observed and documented the dead-battery condition multiple times, including a vehicle dead at pickup, but no dealer has reproduced the underlying failure or confirmed a root cause across five repair visits and approximately 56 cumulative days out of service as of 7/6/2026. The manufacturer's customer care team is engaged; it suspects a parasitic electrical draw, and the dealer is awaiting specialized test equipment. No police or insurance inspection. Safety risk: inability to leave electric mode while driving with the check engine light active; repeated complete electrical failures stranding occupants; an undiagnosed electrical draw in a plug-in hybrid that charges overnigh
NHTSA complaint #11749280 — an unverified report by a vehicle owner.
Decatur, GA
ELECTRICAL SYSTEM
The 12-volt auxiliary battery and related electrical system in my 2025 Jeep Wrangler 4XE plug-in hybrid (leased new 8/25/2025) repeatedly fail. The battery completely discharges after the vehicle sits plugged into a standard home charger, undisturbed, for several consecutive days, leaving the vehicle completely inoperable. The vehicle is available for inspection upon request and is currently at a dealership. Failures to date (5): 11/05/2025: found dead after charging; required jump start. No warning lamps or messages precede the discharge events; the vehicle is simply dead when approached. 01/26/2026: dead after charging; would not jump start; towed. Dealer replaced the 12V battery and performed recall 68C software. 04/27/2026: check engine light illuminated while driving and the vehicle became stuck in electric mode; it would not switch to hybrid, gas, or E-save despite attempts, and a restart did not resolve it; towed. Dealer could not reproduce the fault. 05/17/2026: dead after charging; towed. 12V battery replaced a second time (same part number) and media hub replaced; vehicle was dead again at dealer pickup. 06/13/2026: dead after charging (plugged in undisturbed 6/9 to 6/13); towed. Tow operator noted the rear tires dragged during loading. Dealer/manufacturer confirmation: dealers have observed and documented the dead-battery condition multiple times, including a vehicle dead at pickup, but no dealer has reproduced the underlying failure or confirmed a root cause across five repair visits and approximately 56 cumulative days out of service as of 7/6/2026. The manufacturer's customer care team is engaged; it suspects a parasitic electrical draw, and the dealer is awaiting specialized test equipment. No police or insurance inspection. Safety risk: inability to leave electric mode while driving with the check engine light active; repeated complete electrical failures stranding occupants; an undiagnosed electrical draw in a plug-in hybrid that charges overnigh
NHTSA complaint #11749280 — an unverified report by a vehicle owner.
Decatur, GA
ENGINE
The 12-volt auxiliary battery and related electrical system in my 2025 Jeep Wrangler 4XE plug-in hybrid (leased new 8/25/2025) repeatedly fail. The battery completely discharges after the vehicle sits plugged into a standard home charger, undisturbed, for several consecutive days, leaving the vehicle completely inoperable. The vehicle is available for inspection upon request and is currently at a dealership. Failures to date (5): 11/05/2025: found dead after charging; required jump start. No warning lamps or messages precede the discharge events; the vehicle is simply dead when approached. 01/26/2026: dead after charging; would not jump start; towed. Dealer replaced the 12V battery and performed recall 68C software. 04/27/2026: check engine light illuminated while driving and the vehicle became stuck in electric mode; it would not switch to hybrid, gas, or E-save despite attempts, and a restart did not resolve it; towed. Dealer could not reproduce the fault. 05/17/2026: dead after charging; towed. 12V battery replaced a second time (same part number) and media hub replaced; vehicle was dead again at dealer pickup. 06/13/2026: dead after charging (plugged in undisturbed 6/9 to 6/13); towed. Tow operator noted the rear tires dragged during loading. Dealer/manufacturer confirmation: dealers have observed and documented the dead-battery condition multiple times, including a vehicle dead at pickup, but no dealer has reproduced the underlying failure or confirmed a root cause across five repair visits and approximately 56 cumulative days out of service as of 7/6/2026. The manufacturer's customer care team is engaged; it suspects a parasitic electrical draw, and the dealer is awaiting specialized test equipment. No police or insurance inspection. Safety risk: inability to leave electric mode while driving with the check engine light active; repeated complete electrical failures stranding occupants; an undiagnosed electrical draw in a plug-in hybrid that charges overnigh
NHTSA complaint #11749280 — an unverified report by a vehicle owner.
Longmont, CO
POWER TRAIN
While driving my 2025 Jeep Wrangler 4xe in normal conditions, the vehicle unexpectedly loses electric drive power. Power is reduced in stages — to approximately 50%, then 25% — then electric mode is disabled and the dash displays "Electric Mode Temporarily Unavailable," after which the vehicle forces into hybrid operation after a delay. During the delay, the vehicle does not deliver the power requested by the accelerator. This has occurred at 41%, 73%, and 81% battery state of charge during normal driving, with no wide-open-throttle demand — conditions under which the manufacturer's specification states electric power should continue. This is a loss of drive power. The manufacturer's own recall A7C (NHTSA campaign 25V710000) identifies a software error that may result in loss of drive power in these vehicles, and states that a loss of drive power increases the risk of a crash. My vehicle exhibits this condition but is not included in that recall population, which raises a question of whether the recall scope covers all affected vehicles. Safety risk: unexpected loss of drive power during normal driving — including when merging, crossing intersections, or pulling into traffic — creates a delay in which the vehicle does not respond to the accelerator as expected. Reproduced by the dealer: dealership service personnel personally experienced the loss of electric propulsion during a test drive, and the condition was also reproduced on a second 4xe vehicle at the dealership. In all cases, no diagnostic trouble codes were present, no repair was performed, and the vehicle was returned as "operating as designed." A neutral arbitrator in the manufacturer's warranty arbitration found that a nonconformity exists with a propulsion issue on the vehicle. The condition has not been properly diagnosed because I am unable to obtain the diagnostic measurement I have requested. The manufacturer's case manager has stated that warranty coverage for diagnostic testing cannot be confirmed
NHTSA complaint #11747685 — an unverified report by a vehicle owner.
Longmont, CO
ELECTRICAL SYSTEM
While driving my 2025 Jeep Wrangler 4xe in normal conditions, the vehicle unexpectedly loses electric drive power. Power is reduced in stages — to approximately 50%, then 25% — then electric mode is disabled and the dash displays "Electric Mode Temporarily Unavailable," after which the vehicle forces into hybrid operation after a delay. During the delay, the vehicle does not deliver the power requested by the accelerator. This has occurred at 41%, 73%, and 81% battery state of charge during normal driving, with no wide-open-throttle demand — conditions under which the manufacturer's specification states electric power should continue. This is a loss of drive power. The manufacturer's own recall A7C (NHTSA campaign 25V710000) identifies a software error that may result in loss of drive power in these vehicles, and states that a loss of drive power increases the risk of a crash. My vehicle exhibits this condition but is not included in that recall population, which raises a question of whether the recall scope covers all affected vehicles. Safety risk: unexpected loss of drive power during normal driving — including when merging, crossing intersections, or pulling into traffic — creates a delay in which the vehicle does not respond to the accelerator as expected. Reproduced by the dealer: dealership service personnel personally experienced the loss of electric propulsion during a test drive, and the condition was also reproduced on a second 4xe vehicle at the dealership. In all cases, no diagnostic trouble codes were present, no repair was performed, and the vehicle was returned as "operating as designed." A neutral arbitrator in the manufacturer's warranty arbitration found that a nonconformity exists with a propulsion issue on the vehicle. The condition has not been properly diagnosed because I am unable to obtain the diagnostic measurement I have requested. The manufacturer's case manager has stated that warranty coverage for diagnostic testing cannot be confirmed
NHTSA complaint #11747685 — an unverified report by a vehicle owner.
Longmont, CO
FUEL/PROPULSION SYSTEM
While driving my 2025 Jeep Wrangler 4xe in normal conditions, the vehicle unexpectedly loses electric drive power. Power is reduced in stages — to approximately 50%, then 25% — then electric mode is disabled and the dash displays "Electric Mode Temporarily Unavailable," after which the vehicle forces into hybrid operation after a delay. During the delay, the vehicle does not deliver the power requested by the accelerator. This has occurred at 41%, 73%, and 81% battery state of charge during normal driving, with no wide-open-throttle demand — conditions under which the manufacturer's specification states electric power should continue. This is a loss of drive power. The manufacturer's own recall A7C (NHTSA campaign 25V710000) identifies a software error that may result in loss of drive power in these vehicles, and states that a loss of drive power increases the risk of a crash. My vehicle exhibits this condition but is not included in that recall population, which raises a question of whether the recall scope covers all affected vehicles. Safety risk: unexpected loss of drive power during normal driving — including when merging, crossing intersections, or pulling into traffic — creates a delay in which the vehicle does not respond to the accelerator as expected. Reproduced by the dealer: dealership service personnel personally experienced the loss of electric propulsion during a test drive, and the condition was also reproduced on a second 4xe vehicle at the dealership. In all cases, no diagnostic trouble codes were present, no repair was performed, and the vehicle was returned as "operating as designed." A neutral arbitrator in the manufacturer's warranty arbitration found that a nonconformity exists with a propulsion issue on the vehicle. The condition has not been properly diagnosed because I am unable to obtain the diagnostic measurement I have requested. The manufacturer's case manager has stated that warranty coverage for diagnostic testing cannot be confirmed
NHTSA complaint #11747685 — an unverified report by a vehicle owner.
Watsonville, CA
ENGINE
Water pump failure, with 12,540
NHTSA complaint #11747091 — an unverified report by a vehicle owner.
Lake Ronkonkoma, NY
ELECTRICAL SYSTEM
When driving on the highway the jeep would not accelerate. At about 60mph no matter how far I pushed the petal down it would only maintain speed. It happened again going much slower on local streets.
NHTSA complaint #11745355 — an unverified report by a vehicle owner.
Lake Ronkonkoma, NY
ENGINE
When driving on the highway the jeep would not accelerate. At about 60mph no matter how far I pushed the petal down it would only maintain speed. It happened again going much slower on local streets.
NHTSA complaint #11745355 — an unverified report by a vehicle owner.
Lake Ronkonkoma, NY
FUEL/PROPULSION SYSTEM
When driving on the highway the jeep would not accelerate. At about 60mph no matter how far I pushed the petal down it would only maintain speed. It happened again going much slower on local streets.
NHTSA complaint #11745355 — an unverified report by a vehicle owner.
Sunbury, OH
ELECTRICAL SYSTEM
Spitzer Motors performed NHTSA safety recall 68 C on my vehicle. The dealer refuses to provide HV Battery State of Health percentage. Dealer told me to go to Don Nester Autogroup instead. Jeep Wave case number 96929145 was opened. The representative refused to escalate the case and was I advised to contact the dealer. Dealer did not cooperate. Jeep Wave was contacted again and the representative suggested contacting the dealer again and to call back with the case if unresolved. Representative refused to give CSI survey. The case remained unresolved and Jeep wave was contacted again. Case number 96929145 was prematurely closed. I was not notified about the case closure. There was no resolution. A new case was opened, number 97058705 to hide history. Representative advised to take the car to the dealer and pay for proper diagnosis. Representative refused to provide the CSI survey. Sale was 26 days ago and no survey was sent. The survey window closes at the 30 day mark. Dealer appears to not have reported the sale to avoid CSI. This violates NHTSA policy that recall inspections and documentation are free. Stella it’s/Jeep Wave is telling the consumer to pay for recall compliance.
NHTSA complaint #11744124 — an unverified report by a vehicle owner.
Sunbury, OH
FUEL/PROPULSION SYSTEM
Spitzer Motors performed NHTSA safety recall 68 C on my vehicle. The dealer refuses to provide HV Battery State of Health percentage. Dealer told me to go to Don Nester Autogroup instead. Jeep Wave case number 96929145 was opened. The representative refused to escalate the case and was I advised to contact the dealer. Dealer did not cooperate. Jeep Wave was contacted again and the representative suggested contacting the dealer again and to call back with the case if unresolved. Representative refused to give CSI survey. The case remained unresolved and Jeep wave was contacted again. Case number 96929145 was prematurely closed. I was not notified about the case closure. There was no resolution. A new case was opened, number 97058705 to hide history. Representative advised to take the car to the dealer and pay for proper diagnosis. Representative refused to provide the CSI survey. Sale was 26 days ago and no survey was sent. The survey window closes at the 30 day mark. Dealer appears to not have reported the sale to avoid CSI. This violates NHTSA policy that recall inspections and documentation are free. Stella it’s/Jeep Wave is telling the consumer to pay for recall compliance.
NHTSA complaint #11744124 — an unverified report by a vehicle owner.
Hopwood, PA
TIRES
My wife took are jeep in for first inspection and the service technician found cracks between the tread on all 4 tires,the tires have 5600 miles,the service technician recommended new tires,I questioned why I should buy new tires when the nexen roadian HTX2 tires have a 70000 mile warranty,C Harper Jeep in connellsville Pa said nothing could be done even though they sent me a video of the cracks,to me it a safety hazard Roadian HTX2 my wife took the vehicle back and they took more pictures and said they sent them to you,what can be done about this 245/75/17. Production date 0125 Code SJJLA3C C Harper invoice number 52125 customer 54578 Technician 9094
NHTSA complaint #11743323 — an unverified report by a vehicle owner.
Bennett, CO
ELECTRICAL SYSTEM
I can't park in my garage, and I don't even save on gas—even though I have solar panels—because I can't charge the car due to the fire risk.
NHTSA complaint #11742896 — an unverified report by a vehicle owner.
Belmont, NCCrash
ENGINE
On June 1, 2026, software update 68C was performed at the dealership on my 2025 Jeep Wrangler 4xe. On June 6, 2026, at approximately 9:00 a.m., after driving the vehicle for about 25 minutes, I experienced a serious malfunction. While making a turn at a speed of less than 10 mph, the vehicle suddenly and without warning lost throttle and propulsion. It appeared to hesitate as though shifting between electric and gasoline power, and then abruptly and erratically lurched forward, accelerating to what felt like maximum speed. The Jeep struck a chain-link fence, which slowed its movement, but it continued to surge forward. I applied the brakes and attempted to maintain control of the vehicle, but it kept lurching ahead. At no point did the vehicle emit a safety warning, sound an alert, or attempt to stop automatically, even though it normally responds to obstacles when operating properly. I repeatedly attempted to place the vehicle in reverse, but it did not respond. I turned the engine off and back on several times, and only after more than three attempts did the vehicle finally recognize reverse, allowing me to back away from the fence. A man in a truck assisted me and contacted the police. Both the responding police officer and the assisting individual expressed concern about the potential danger, particularly because the vehicle is a 4xe. I am now extremely hesitant and fearful to operate or move the vehicle. The vehicle is available for inspection and has not been inspected yet by dealership or insurance. I have it parked outside of my residence.
NHTSA complaint #11742673 — an unverified report by a vehicle owner.
Belmont, NCCrash
FUEL/PROPULSION SYSTEM
On June 1, 2026, software update 68C was performed at the dealership on my 2025 Jeep Wrangler 4xe. On June 6, 2026, at approximately 9:00 a.m., after driving the vehicle for about 25 minutes, I experienced a serious malfunction. While making a turn at a speed of less than 10 mph, the vehicle suddenly and without warning lost throttle and propulsion. It appeared to hesitate as though shifting between electric and gasoline power, and then abruptly and erratically lurched forward, accelerating to what felt like maximum speed. The Jeep struck a chain-link fence, which slowed its movement, but it continued to surge forward. I applied the brakes and attempted to maintain control of the vehicle, but it kept lurching ahead. At no point did the vehicle emit a safety warning, sound an alert, or attempt to stop automatically, even though it normally responds to obstacles when operating properly. I repeatedly attempted to place the vehicle in reverse, but it did not respond. I turned the engine off and back on several times, and only after more than three attempts did the vehicle finally recognize reverse, allowing me to back away from the fence. A man in a truck assisted me and contacted the police. Both the responding police officer and the assisting individual expressed concern about the potential danger, particularly because the vehicle is a 4xe. I am now extremely hesitant and fearful to operate or move the vehicle. The vehicle is available for inspection and has not been inspected yet by dealership or insurance. I have it parked outside of my residence.
NHTSA complaint #11742673 — an unverified report by a vehicle owner.
Belmont, NCCrash
FORWARD COLLISION AVOIDANCE: WARNINGS
On June 1, 2026, software update 68C was performed at the dealership on my 2025 Jeep Wrangler 4xe. On June 6, 2026, at approximately 9:00 a.m., after driving the vehicle for about 25 minutes, I experienced a serious malfunction. While making a turn at a speed of less than 10 mph, the vehicle suddenly and without warning lost throttle and propulsion. It appeared to hesitate as though shifting between electric and gasoline power, and then abruptly and erratically lurched forward, accelerating to what felt like maximum speed. The Jeep struck a chain-link fence, which slowed its movement, but it continued to surge forward. I applied the brakes and attempted to maintain control of the vehicle, but it kept lurching ahead. At no point did the vehicle emit a safety warning, sound an alert, or attempt to stop automatically, even though it normally responds to obstacles when operating properly. I repeatedly attempted to place the vehicle in reverse, but it did not respond. I turned the engine off and back on several times, and only after more than three attempts did the vehicle finally recognize reverse, allowing me to back away from the fence. A man in a truck assisted me and contacted the police. Both the responding police officer and the assisting individual expressed concern about the potential danger, particularly because the vehicle is a 4xe. I am now extremely hesitant and fearful to operate or move the vehicle. The vehicle is available for inspection and has not been inspected yet by dealership or insurance. I have it parked outside of my residence.
NHTSA complaint #11742673 — an unverified report by a vehicle owner.
Yuma, AZ
ELECTRICAL SYSTEM
I was driving vehicle on interstate when sudden loss of power took place. I immediately pulled off the road and we smelled smoke. Fire was coming out of engine compartment near passenger wheel. We immediately exited the vehicle and assisted our young children out of the back seat. Within seconds the vehicle was fully engulfed in flames. If we were not able to immediately pull off the road and assist our children, we could have all been severely injured or killed.
NHTSA complaint #11738566 — an unverified report by a vehicle owner.