Ford Fiesta vs Toyota Sienna

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Ford Fiesta	Toyota Sienna
Complaints on file	4,348	10,842
Model years covered	1988–2019	1996–2020
Worst model year	2011	2011
Best model year	2018	2020
Crashes reported	206	558
Fires reported	43	117
Injuries reported	131	549
Deaths reported	13	10
Most complained-about part	Transmission & Drivetrain	Body & Structure
Share of complaints involving harm	9%	11.4%

Ford Fiesta by year

1 1 3 1 1 1,040 834 917 653 368 253 107 46 123

88 89 91 01 02 11 12 13 14 15 16 17 18 19

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Transmission & Drivetrain 1,509 34.7%

Engine & Cooling 551 12.7%

Body & Structure 411 9.5%

Other & Unspecified 395 9.1%

Electrical System 339 7.8%

Acceleration & Cruise Control 198 4.6%

Doors, Latches & Locks 185 4.3%

Fuel & Propulsion 162 3.7%

Toyota Sienna by year

3 2 352 250 459 238 225 124 2,588 1,418 1,285 450 571 270 227 819 333 227 211 295 98 202 87 58 50

96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Body & Structure 2,804 25.9%

Airbags 886 8.2%

Doors, Latches & Locks 792 7.3%

Electrical System 712 6.6%

Other & Unspecified 618 5.7%

Brakes 591 5.5%

Transmission & Drivetrain 559 5.2%

Engine & Cooling 554 5.1%