Honda Crosstour vs Mercury Marquis

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Honda Crosstour	Mercury Marquis
Complaints on file	204	501
Model years covered	2010–2015	1977–2004
Worst model year	2012	1997
Best model year	2013	2004
Crashes reported	6	48
Fires reported	2	37
Injuries reported	8	43
Deaths reported	0	0
Most complained-about part	Electrical System	Engine & Cooling
Share of complaints involving harm	7.8%	25.5%

Honda Crosstour by year

28 2 38 61 44 31

10 11 12 13 14 15

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 32 15.7%

Transmission & Drivetrain 30 14.7%

Steering 29 14.2%

Engine & Cooling 22 10.8%

Other & Unspecified 15 7.4%

Windows, Mirrors & Wipers 11 5.4%

Brakes 10 4.9%

Acceleration & Cruise Control 9 4.4%

Mercury Marquis by year

1 1 1 23 6 4 5 14 11 8 10 30 25 44 26 40 62 40 31 24 27 11 42 15

77 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 67 13.4%

Brakes 65 13.0%

Electrical System 61 12.2%

Acceleration & Cruise Control 54 10.8%

Lights 42 8.4%

Steering 28 5.6%

Transmission & Drivetrain 25 5.0%

Suspension 25 5.0%