Owners have filed 1,310 complaints
about the 2010 Dodge Grand Caravan with NHTSA between 2010 and 2026.
The largest single group is the electrical system.
Across this model's run it ranks 4 of 28 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Dodge Grand Caravan. 50 means typical for this
model; 100 means roughly double.
Severity — 30
5.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 30
17% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2010 compares with every other Dodge Grand Caravan
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
1633.3%
Ignition
1327.1%
Switch
510.4%
Pressure Monitoring AND Regulating Systems
36.3%
Valve
36.3%
Headlights
36.3%
Automatic Transmission
36.3%
AIR Conditioner
24.2%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
141.5%
1,000 – 9,999 miles
364.0%
10,000 – 24,999 miles
616.7%
25,000 – 49,999 miles
12113.4%
50,000 – 74,999 miles
19021.0%
75,000 – 99,999 miles
15717.3%
100,000 – 149,999 miles
24026.5%
150,000+ miles
869.5%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2010peak 57Aug 2026
NHTSA investigations into the 2010 Dodge Grand Caravan
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE19014Opened 9 Sep 2019Closed 25 Feb 2026SEATS
Active Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments in...
DP14004Opened 25 Sep 2014Closed 24 Jul 2015ELECTRICAL SYSTEM
Totally Integrated Power Module Failure
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to...
RQ14002Opened 16 Jun 2014Closed 2 Mar 2015AIR BAGS
Air Bag Non-Deployment/Engine Stall
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of...
Recalls on the 2010 Dodge Grand Caravan
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
20V396000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Risk: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
14V373000
ELECTRICAL SYSTEM:IGNITION:SWITCH
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Risk: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
14V234000
ELECTRICAL SYSTEM
Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
Risk: An overheated switch may result in a vehicle fire.
14V055000
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Risk: Failure of the rear axle may increase the risk of a crash.
11V139000
ELECTRICAL SYSTEM:IGNITION
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 DODGE JOURNEY, GRAND CARAVAN, AND CHRYSLER TOWN & COUNTRY VEHICLES MANUFACTURER FROM AUGUST 3, 2009, THROUGH JUNE 17, 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF.
Risk: ENGINE SHUT OFF WHILE DRIVING COULD INCREASE THE RISK OF A CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2020311188,249 units in Canada
Airbag
Issue: On certain vehicles, the emblem on the steering wheel could become loose. If this happens, the emblem or its retainers could become projectiles when the airbag inflates in a crash. Safety Risk: Loose parts that are projected toward the occupants when an airbag deploys could increase the risk of an injury. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to replace the airbag cover on the steering wheel.
Recall 20194205,327 units in Canada
Other
Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.
Recall 2018439230 units in Canada
Seats And Restraints
On certain wheelchair-accessible vehicles, the bolts used to attach the removable seats to the floor may contain a defect and could break in the event of a crash, creating a risk of injury. Correction: Dealers will replace the defective bolts.
Recall 2016575207 units in Canada
Fuel System
On certain Amerivan 10 wheelchair accessible vehicles built on Dodge Grand Caravan and Chrysler Town and Country platforms, the crimp fasteners used to retain fittings in the fuel line may not be fully crimped or compressed. This could result in a fuel leak. Leaking fuel, in the presence of an ignition source, could lead to a fire causing injury and/or damage to property. Correction: Dealers will inspect fasteners and crimp the fasteners further to ensure they are fully compressed and seated.
Recall 2015250161,349 units in Canada
Electrical
On certain vehicles, the Wireless Ignition Node (a.k.a ignition switch) may allow the ignition key to inadvertently move from the ON position to the accessory (ACC) position while driving, causing the engine to shut off. This would result in a loss of motive power, power steering and power brakes, and would disable the airbags as well as other supplemental restraint systems (SRS). Increased steering and braking effort and a loss of motive power could increase the risk of a crash causing injury and/or damage to property. Loss of airbag / SRS function in a crash that warrants airbag deployment and/or other supplemental restraint system function could increase the risk of injury to vehicle occupants. Correction: Dealers will install a revised WIN module and frequency operated button ignition key (FOBIK). Note: Until the correction is performed, owners are advised to remove all objects from the FOBIK (Ignition Key) such as additional keys, key chains, etc, leaving only the FOBIK (ignition key). After starting the vehicle, drivers should ensure that the key is securely and correctly aligned in the “ON” position before driving the vehicle. Note: This recall supersedes recalls 2011096 and 2014261. Vehicles having been serviced as part of these previous recalls will require re-inspection and repair.
Recall 201426197,496 units in Canada
Electrical
On certain vehicles, the Wireless Ignition Node (a.k.a ignition switch) may allow the ignition key to inadvertently move from the ON position to the accessory (ACC) position while driving, causing the engine to shut off. This would result in a loss of motive power, power steering and power brakes, and would disable the airbags as well as other supplemental restraint systems (SRS). Increased steering and braking effort and a loss of motive power could increase the risk of a crash causing injury and/or damage to property. Loss of airbag / SRS function in a crash that warrants airbag deployment and/or other supplemental restraint system function could increase the risk of injury to vehicle occupants. Correction: Dealers will install a revised WIN module and frequency operated button ignition key (FOBIK). Note: Until the correction is performed, owners are advised to remove all objects from the FOBIK (Ignition Key) such as additional keys, key chains, etc, leaving only the FOBIK (ignition key). After starting the vehicle, drivers should ensure that the key is securely and correctly aligned in the “ON” position before driving the vehicle. Note: This recall is superseded by recall 2015-250.
Recall 2014167106,904 units in Canada
Electrical
On certain vehicles, if the vent window switch (located in the driver's door armrest) is exposed to liquids, it could overheat. An overheated vent switch could result in a burning odour, smoke, or fire, increasing the risk of injury and/or property damage. Correction: Dealers will replace the switch with an updated design.
Recall 2014031166 units in Canada
Structure
On certain vehicles modified for wheelchair accessibility by the Liberty Motor Company Inc., the rear axle may fracture due to a combination of corrosion damage and operation on rough roads. If the rear axle fractures, vehicle handling may be adversely affected, creating the risk of a crash and increasing the risk of injury and/or property damage. Correction: Freedom Motors assigned service shops will inspect axles and reinforce or replace as necessary.
Reports where the owner recorded a crash, a fire, an injury or a death.
Youngstown, OHCrash
TIRES
See attached document for complaint.
NHTSA complaint #11669399 — an unverified report by a vehicle owner.
Hanover Township, PACrash2 injured
AIR BAGS
Was hit in the side and in my Dodge minivan the side curtain airbags never deployed. The van was a total loss so was the car that hit me and his airbag did deploy. I did injure my lower back and shoulder.
NHTSA complaint #11550932 — an unverified report by a vehicle owner.
at 220,000 milesLafayette, INCrash1 injured
AIR BAGS
The contact owned a 2010 Dodge Grand Caravan. The contact stated while driving 45 MPH, the brake pedal was depressed however, the brakes failed to operate causing the vehicle to rear-end another vehicle. There was no warning light illuminated. The passenger-side airbag deployed upon impact; however, the driver’s side air bag failed to deploy causing the contact to impact the steering wheel. The contact was taken from the scene to a hospital and was treated for bruising to both knees and head. No other injuries were reported from the accident. A police report was filed. The vehicle was towed to an independent mechanic where the vehicle was deemed a total loss. A VIN search showed there were two open recalls on the vehicle; NHTSA Campaign Number: 14V234000 (Electrical System) and 20V396000 (Air Bags, Steering). The dealer nor the manufacturer had been notified of the failure. The vehicle was destroyed. The failure mileage was approximately 220,000.
NHTSA complaint #11443789 — an unverified report by a vehicle owner.
at 220,000 milesLafayette, INCrash1 injured
SERVICE BRAKES
The contact owned a 2010 Dodge Grand Caravan. The contact stated while driving 45 MPH, the brake pedal was depressed however, the brakes failed to operate causing the vehicle to rear-end another vehicle. There was no warning light illuminated. The passenger-side airbag deployed upon impact; however, the driver’s side air bag failed to deploy causing the contact to impact the steering wheel. The contact was taken from the scene to a hospital and was treated for bruising to both knees and head. No other injuries were reported from the accident. A police report was filed. The vehicle was towed to an independent mechanic where the vehicle was deemed a total loss. A VIN search showed there were two open recalls on the vehicle; NHTSA Campaign Number: 14V234000 (Electrical System) and 20V396000 (Air Bags, Steering). The dealer nor the manufacturer had been notified of the failure. The vehicle was destroyed. The failure mileage was approximately 220,000.
NHTSA complaint #11443789 — an unverified report by a vehicle owner.
at 187,000 milesBaltimore, MDCrash
ELECTRICAL SYSTEM
MY HUSBAND WAS DRIVING OUR 2010 DODGE GRAND CARAVAN DOWN A RESIDENTIAL STREET WHEN SUDDENLY IN TRAFFIC THE VEHICLE IGNITION SHUT OFF. BECAUSE THE VEHICLE WAS GOING 30MPH IT DIDN'T JUST STOP AND HE COULD NO LONGER CONTROL IT. THE VAN HIT THE BACK OF ANOTHER VEHICLE AT FULL SPEED CAUSING THE AIR BAGS TO DEPLOY IN THE VAN. NO ONE THANKFULLY WAS HURT BUT OUR VEHICLE HAS BEEN DECLARED A TOTAL LOSS. WE HAVE CONTACTED MOPAR SINCE THE ACCIDENT OCCURRED ON 3/18/2020 AND HAVE RECEIVED THE RUNAROUND. BECAUSE THE IGNITION JUST CUT OFF WE CONTACTED A DODGE DEALERSHIP TO HAVE THE VIN NUMBER CHECKED AND WERE INFORMED OF THE OPEN RECALL THAT CAN CAUSE EXACTLY WHAT OCCURRED WITH OUR VEHICLE. WE WERE DIRECTED BY THE DEALERSHIP TO CONTACT MOPAR. WE JUST PURCHASED THIS VEHICLE AT AN AUCTION IN JANUARY 2020 WE WERE NEVER NOTIFIED ABOUT A RECALL ON THE VEHICLE. THE VEHICLE RECALL NUMBER IS R03.
NHTSA complaint #11319823 — an unverified report by a vehicle owner.
at 217,000 milesUdall, KSCrash
AIR BAGS
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 70 MPH, A DEER JUMPED IN THE MIDDLE OF THE ROAD CAUSING A CRASH. THE FRONT DRIVER'S SIDE AIR BAG AND DRIVER'S SIDE CURTAIN AIR BAGS DID NOT DEPLOY. THE CONTACT INDICATED THAT THE PASSENGER SIDE CURTAIN AIR BAG PARTIALLY DEPLOYED DUE TO IT BEING PUNCTURED BY AN UNKNOWN COMPONENT OF THE VEHICLE. THE CONTACT MENTIONED THAT THE FRONT PASSENGER SIDE FENDER WAS DAMAGED AND THE BRACKET WAS BENT DURING THE IMPACT. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. POLICE REPORT NUMBER: 19-2687 WAS FILED. THERE WERE NO INJURIES AND THE VEHICLE WAS TOWED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 217,000.
NHTSA complaint #11287094 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Chicago, IL
ELECTRICAL SYSTEM
IGNITION Module
NHTSA complaint #11758793 — an unverified report by a vehicle owner.
at 160,000 milesDowney, CA
AIR BAGS
The contact owns a 2010 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the engine seized. No warning lights were illuminated. The contact shifted the gear shifter into neutral. The vehicle was restarted. The contact stated that the failure was persistent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags); however, the recall was not associated with the VIN. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 160,000.
NHTSA complaint #11756254 — an unverified report by a vehicle owner.
at 160,000 milesDowney, CA
ELECTRICAL SYSTEM
The contact owns a 2010 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the engine seized. No warning lights were illuminated. The contact shifted the gear shifter into neutral. The vehicle was restarted. The contact stated that the failure was persistent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags); however, the recall was not associated with the VIN. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 160,000.
NHTSA complaint #11756254 — an unverified report by a vehicle owner.
at 140,000 milesLas Vegas, NV
AIR BAGS
The contact's friend owns a 2010 Dodge Grand Caravan. The contact stated that when the vehicle was started, the vehicle almost immediately shut off. The contact stated that several unknown warning lights were illuminated, then turned off. The contact stated that a single flashing red dot remained displayed. The vehicle was driven to an independent mechanic, who diagnosed the vehicle and determined that the starter needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the same mechanic who determined that the 12-Volt battery needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was not taken back to the mechanic; however, the vehicle could no longer able to be started. The contact had researched online and related the failure to NHTSA Campaign Number: 14V373000 (Electrical Systems, Air Bags); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 140,000.
NHTSA complaint #11708839 — an unverified report by a vehicle owner.
at 140,000 milesLas Vegas, NV
ELECTRICAL SYSTEM
The contact's friend owns a 2010 Dodge Grand Caravan. The contact stated that when the vehicle was started, the vehicle almost immediately shut off. The contact stated that several unknown warning lights were illuminated, then turned off. The contact stated that a single flashing red dot remained displayed. The vehicle was driven to an independent mechanic, who diagnosed the vehicle and determined that the starter needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the same mechanic who determined that the 12-Volt battery needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was not taken back to the mechanic; however, the vehicle could no longer able to be started. The contact had researched online and related the failure to NHTSA Campaign Number: 14V373000 (Electrical Systems, Air Bags); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 140,000.
NHTSA complaint #11708839 — an unverified report by a vehicle owner.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that while attempting to start the vehicle with the key fob, the vehicle failed to start. The contact stated that the failure was a persistent failure. The vehicle was towed to the dealer, where it was diagnosed with a failed WIN switch module. The contact was informed that the WIN switch module needed to be replaced. The vehicle was not repaired. The dealer referenced an unknown recall with a similar failure; however, the VIN was not associated with a recall for the failure. The contact was informed that the VIN was not included in the recall. In addition, the contact stated that the vehicle was taken to an independent mechanic, and the key fob was replaced three times. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA complaint #11692157 — an unverified report by a vehicle owner.
Bremen, GA
UNKNOWN OR OTHER
the driver side window components made lots of noise then the window fell down into the door causing me to need a motel and find a window repair shop as I was traveling from NY to Georgia when this happened, the resulting bills were close to $1000. yes it is available for inspection I am [XXX] was [XXX] and this $ issue is very simply a terrible burden to my life, luckily I had a credit card with me that I could use but paying that balance will be a time consuming endeavor on the little I live on financially. the component was inspected by the glass repair shop as it was being torn apart to be fixed. no warnings were provided only horrible noise from the door just before the window dropped the next time I went to use it. The last Dodge Grand caravan I owned was a 2005 and I had it 6 years with minimal expense so when I found this one, a 2010 with no power doors it was ideal for me financially or so I thought, has caused considerable problems in my financial life and now I am too scared to go back to NY with it for fear of the other windows breaking. I got a motel room because a storm was impending, called window repair shops in Chambersburg va, the second one I called said bring it over, it was the weekend before July 4th of 2025 and I was very lucky to get the help as the shop owner was leaving for a week vacay soon, they ordered the part from the nearby dealership, but it cost me $583. for the part plus repair, truly devastating. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11671734 — an unverified report by a vehicle owner.
Youngstown, OHCrash
TIRES
See attached document for complaint.
NHTSA complaint #11669399 — an unverified report by a vehicle owner.
Clarksville, TN
SEATS
Front passenger seat headrest deployed for no apparent reason at all . This is a severe safety hazard that can result in severe injury or death as there are sharp parts that could pierce into the passengers head . I have had no help from Chrysler Dodge . I have emailed 3 times with no response and also called several times and they say there is no recall for my vin and warranty is expired . This not a warranty issue , this is a safety concern that could cause severe injury or death and needs to be corrected immediately. I have not had any warnings it just popped off for no apparent reason . No police or insurance representative were necessary there was no accident at the time of this incident .
NHTSA complaint #11643153 — an unverified report by a vehicle owner.
at 172,000 milesIslandia, NY
AIR BAGS
The contact owns a 2010 Dodge Grand Caravan. The contact stated while the vehicle was parked, the ignition became inoperable. The contact was unable to turn off the ignition with several unknown warning lights illuminated. The contact was not able to remove the key fob from the ignition. The contact removed the battery to turn off the vehicle and remove the key from the ignition. The vehicle was towed to the contact’s office. The contact received notifications of NHTSA Campaign Numbers: 20V396000 (Air Bags, Steering) and 14V373000 (Electrical System, Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the failure. The approximate failure mileage was 172,000. Parts distribution disconnect.
NHTSA complaint #11639601 — an unverified report by a vehicle owner.
Islandia, NY
AIR BAGS
The contact owns a 2010 Dodge Caravan. The contact received notifications of NHTSA Campaign Numbers: 20V396000 (Air Bags, Steering) and 14V373000 (Electrical System, Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11639602 — an unverified report by a vehicle owner.
at 172,000 milesIslandia, NY
STEERING
The contact owns a 2010 Dodge Grand Caravan. The contact stated while the vehicle was parked, the ignition became inoperable. The contact was unable to turn off the ignition with several unknown warning lights illuminated. The contact was not able to remove the key fob from the ignition. The contact removed the battery to turn off the vehicle and remove the key from the ignition. The vehicle was towed to the contact’s office. The contact received notifications of NHTSA Campaign Numbers: 20V396000 (Air Bags, Steering) and 14V373000 (Electrical System, Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the failure. The approximate failure mileage was 172,000. Parts distribution disconnect.
NHTSA complaint #11639601 — an unverified report by a vehicle owner.
Islandia, NY
STEERING
The contact owns a 2010 Dodge Caravan. The contact received notifications of NHTSA Campaign Numbers: 20V396000 (Air Bags, Steering) and 14V373000 (Electrical System, Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11639602 — an unverified report by a vehicle owner.
at 172,000 milesIslandia, NY
ELECTRICAL SYSTEM
The contact owns a 2010 Dodge Grand Caravan. The contact stated while the vehicle was parked, the ignition became inoperable. The contact was unable to turn off the ignition with several unknown warning lights illuminated. The contact was not able to remove the key fob from the ignition. The contact removed the battery to turn off the vehicle and remove the key from the ignition. The vehicle was towed to the contact’s office. The contact received notifications of NHTSA Campaign Numbers: 20V396000 (Air Bags, Steering) and 14V373000 (Electrical System, Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the failure. The approximate failure mileage was 172,000. Parts distribution disconnect.
NHTSA complaint #11639601 — an unverified report by a vehicle owner.
Islandia, NY
ELECTRICAL SYSTEM
The contact owns a 2010 Dodge Caravan. The contact received notifications of NHTSA Campaign Numbers: 20V396000 (Air Bags, Steering) and 14V373000 (Electrical System, Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11639602 — an unverified report by a vehicle owner.
Warren, OH
ELECTRICAL SYSTEM
The ignition lock cylinder is giving out and has on numerous occasions left me my wife and my [XXX] and [XXX] stranded in random places in the cold. When I did the research I found that 2010 dodge grand caravans has a recall for this part do to a faulty node. How I know it’s the ignition lock cylinder is the key gets stuck in the ignition and won’t start the car or any electrical stuff like the odometer to light up or any other electronic stuff. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11636468 — an unverified report by a vehicle owner.
at 145,000 milesREX, GA
ELECTRICAL SYSTEM
The contact owns a 2010 Dodge Grand Caravan. The contact stated that while the vehicle was parked, while attempting to roll down the window down the contact smelled an abnormal odor inside the vehicle. The vehicle was taken to the independent mechanic where it was diagnosed and determined that the wiring harness and window switch had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V234000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed contact that the vehicle was repaired under the recall in 2016. The failure mileage was 145,000.
NHTSA complaint #11626845 — an unverified report by a vehicle owner.
Peterstown, WV
ELECTRICAL SYSTEM
The win modules failed, engine shut off while driving. Yes. Not been inspected. No warnings
NHTSA complaint #11619448 — an unverified report by a vehicle owner.
St. Marys, KS
WHEELS
We've had two separate incidents a few months apart where a tire suddenly feel off the vehicle. In both instances, the studs had been sheared off. Then, last week, a 2009 Chrysler Town and Country lost a wheel that hit my house. I checked the vehicle, and the studs were sheared off that one as well. Google turns up a studs recall for the 2012-2021, but that recall doesn't go far enough back.
NHTSA complaint #11619426 — an unverified report by a vehicle owner.
St. Marys, KS
WHEELS
Was going to pick a friend up from the airport, stopped at the gas station because the van suddenly started handling funny, and noticed 4 wheel studs were sheared off. Had to tow the vehicle to the shop.
NHTSA complaint #11619428 — an unverified report by a vehicle owner.
Mason City, IA
UNKNOWN OR OTHER
When you are driving all of a sudden it just won't go forward and it has slipped into neutral. You have to find a place to coast so you can shut it off and restart it then it will go again. You never know when it's going to do it so it's very dangerous because there is not always a place to pull over. I have to put my flashers on and hope everyone goes around. I took it to repair place and they were unfamiliar with this happening. It does this from 1 to 4 times a day.
NHTSA complaint #11604812 — an unverified report by a vehicle owner.
Fairfield, OH
UNKNOWN OR OTHER
While driving, rear driver side sliding door opened and continues to do so.
NHTSA complaint #11598726 — an unverified report by a vehicle owner.
Fairfield, OH
ELECTRICAL SYSTEM
While driving, rear driver side sliding door opened and continues to do so.
NHTSA complaint #11598726 — an unverified report by a vehicle owner.
East Prairie, MO
EXTERIOR LIGHTING
When I’m driving my blinkers and windshield wipers turn on and off randomly and the stereo shuts off ac quits working and the windows lock and can’t be rolled down and when I’m at idle it has very loud ticking noise coming from dash board I think it’s the middle area behind stereo this happens multiple times a day and some days it doesn’t stop till vehicle is turned off and I’ve also noticed that hitting bump in road seem to make the issues worse all of the above mentioned happens together at same time
NHTSA complaint #11591665 — an unverified report by a vehicle owner.
East Prairie, MO
ELECTRICAL SYSTEM
When I’m driving my blinkers and windshield wipers turn on and off randomly and the stereo shuts off ac quits working and the windows lock and can’t be rolled down and when I’m at idle it has very loud ticking noise coming from dash board I think it’s the middle area behind stereo this happens multiple times a day and some days it doesn’t stop till vehicle is turned off and I’ve also noticed that hitting bump in road seem to make the issues worse all of the above mentioned happens together at same time
NHTSA complaint #11591665 — an unverified report by a vehicle owner.