Owners have filed 1,264 complaints
about the 2016 Dodge Grand Caravan with NHTSA between 2016 and 2026.
The largest single group is the electrical system.
Across this model's run it ranks 6 of 28 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 97
Against the median year of the Dodge Grand Caravan. 50 means typical for this
model; 100 means roughly double.
Severity — 17
3.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 28
16% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2016 compares with every other Dodge Grand Caravan
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
20080.6%
Door
2710.9%
Latch
114.4%
Head Restraint
41.6%
Accelerator Pedal
20.8%
Ignition
20.8%
Fluid/Lubricant
10.4%
Electronic Lock/Latch Actuator
10.4%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
70.9%
1,000 – 9,999 miles
192.5%
10,000 – 24,999 miles
567.3%
25,000 – 49,999 miles
15920.6%
50,000 – 74,999 miles
26534.3%
75,000 – 99,999 miles
15520.1%
100,000 – 149,999 miles
10113.1%
150,000+ miles
101.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 2016peak 44Aug 2026
NHTSA investigations into the 2016 Dodge Grand Caravan
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
The Office of Defects Investigation (ODI) opened PE21-016 on July 7, 2021, to investigate 364 complaints alleging that one or both sliding doors on 2016 Model Year (MY) Grand Caravan or Town and Country vehicles could not be opened. The door(s) could not be opened using the mechanical handle or electronic remote switches. Many of the complaints described having to remove passengers seated in the rear of vehicles through the front doors, the second sliding door (if it was operational), the window, or the car?s rear hatch. The complainants have expressed concerns that if the sliding door(s) cann...
PE19014Opened 9 Sep 2019Closed 25 Feb 2026SEATS
Active Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments in...
Recalls on the 2016 Dodge Grand Caravan
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
20V278000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
17V824000
EQUIPMENT
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
16V461000
POWER TRAIN:AUTOMATIC TRANSMISSION
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Risk: If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
16V300000
SEATS:MID/REAR ASSEMBLY
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Risk: If the third row seatback becomes loose, it may separate from the seat frame, increasing the risk of injury.
15V595000
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
Risk: If the hood opens while driving, the driver's vision may be obstructed, increasing the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20194205,327 units in Canada
Other
Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.
Recall 2018439230 units in Canada
Seats And Restraints
On certain wheelchair-accessible vehicles, the bolts used to attach the removable seats to the floor may contain a defect and could break in the event of a crash, creating a risk of injury. Correction: Dealers will replace the defective bolts.
Recall 20176637,391 units in Canada
Accessories
On certain vehicles equipped with the Roadside Emergency Kit containing a Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: Dealers will replace the suspect Kidde fire extinguisher with a new Kidde fire extinguisher with a steel nozzle. For more information about recalled fire extinguishers, please visit <a href="https://inmarmarketaction.com/kidde/Kidde284CA/">www.kidde.com</a>.
Recall 2016575207 units in Canada
Fuel System
On certain Amerivan 10 wheelchair accessible vehicles built on Dodge Grand Caravan and Chrysler Town and Country platforms, the crimp fasteners used to retain fittings in the fuel line may not be fully crimped or compressed. This could result in a fuel leak. Leaking fuel, in the presence of an ignition source, could lead to a fire causing injury and/or damage to property. Correction: Dealers will inspect fasteners and crimp the fasteners further to ensure they are fully compressed and seated.
Recall 20164505 units in Canada
Fuel System
On certain Amerivan 10 wheelchair accessible vehicles built on Dodge Grand Caravan platforms, a fuel line on the vehicle underbody may be routed incorrectly and could contact underbody components, potentially resulting in a fuel leak. Leaking fuel, in the presence of an ignition source, could lead to a fire causing injury and/or damage to property. Correction: Dealers will inspect and reposition the fuel line.
Recall 20163069,190 units in Canada
Powertrain
On certain vehicles, a defect may cause the transmission pump rotor to seize or break, resulting in a loss of transmission pressure. This could result in a loss of motive power which, in conjunction with traffic and road conditions, and the driver's reactions may increase the risk of a crash causing injury. Correction: dealers will replace the transmission pump assembly.
Recall 20162184 units in Canada
Seats And Restraints
On certain vehicles, fasteners which secure the third-row seat back assembly to the seat cushion assembly may not have been tightened to specification during assembly. This could potentially result in the third row seatback frame separating from the seat cushion frame during a crash, which could increase the risk of injury to vehicle occupants. Correction: Dealers will inspect and tighten fasteners to specification.
Recall 2016130946 units in Canada
Brakes
On certain vehicles, the left front brake caliper may have been cast from an incorrect material during manufacturing. This could cause the brake caliper to possibly crack under an extreme braking application. This could affect vehicle control and increase stopping distances, which could increase the risk of a crash causing injury and/or property damage. Correction: Dealers will inspect the front left caliper date code and replace the caliper if it is from the suspect casting date.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 95,108 milesBrigham City, UT1 injured
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at 30 MPH, the front driver-side seat headrest deployed. The contact heard an abnormal sound before the headset deployed. No warning lights illuminated. The contact drove to the residence. The contact inspected the headrest and noticed it had been pushed forward. The contact was able to push the headrest. The contact suffered minor injuries to the back of the head near the neck. The contact stated that the neck will feel stiff once in a while. The vehicle was not diagnosed or repaired. Upon further investigation, the contact found that other consumers had complained about a metal pin or plastic pin that detached from the head restraint. The manufacturer was not made aware of the failure. The approximate failure mileage was 95,108.
NHTSA complaint #11681390 — an unverified report by a vehicle owner.
Jacksonville, IL1 injured
SEATS
The headrest on the driver seat ejected while I was driving. The headrest is unable to go back into the correct position. It looks as if a plastic piece has failed inside the headrest. No accident occurred when the headrest failed. The drivers neck was hurt during the incident. Driver almost lost control of the vehicle
NHTSA complaint #11669411 — an unverified report by a vehicle owner.
at 130,000 milesEagan, MNCrash
AIR BAGS
The contact owned a 2016 Dodge Caravan. The contact stated that while her son was drunk driving and passed out at an undisclosed speed, the vehicle crashed into a sign and a guardrail causing the vehicle to flip over and come to a stop at a ditch. The contact stated the vehicle was in a previous collision where the air bags deployed and had to be replaced. The contact stated during this collision the police report confirmed the steering wheel, driver's knee and passenger dash air bags did not deploy. The contact sustained minor injuries that required medical treatment. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The vehicle was totaled. The failure mileage was approximately 130,000.
NHTSA complaint #11593121 — an unverified report by a vehicle owner.
Bullhead City, AZCrash
SEAT BELTS
Intersection car collision. Seatbelt almost broke out of the holder. It could have cost me my life.
NHTSA complaint #11552415 — an unverified report by a vehicle owner.
St Charles, KYCrash
AIR BAGS
I hit a deer; air bag light came on but the air bags did not deploy.
NHTSA complaint #11467585 — an unverified report by a vehicle owner.
North Bergen, NJFire
ENGINE
V1 was parked for at least 12 hours and vehicle engine compartment fire .
NHTSA complaint #11426670 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
West Bend, WI
POWER TRAIN
The transmission on this vehicle has started to make a whining noise from the transmission which is consistent with the symptoms of a failing transmission pump cover under recall S44. If this were to fail while driving it can lead to a serious or fatal accident. I have not yet taken the vehicle in to be serviced as I am trying to work with the manufacturer first. There were no indicators prior to the noise coming from the transmission. This van was manufactured in July, only 3 months outside the recall window. I have contacted Dodge to report the issue and have gotten nowhere.
NHTSA complaint #11754491 — an unverified report by a vehicle owner.
at 140,000 milesBoston, MA
ENGINE
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while operating the vehicle, there was an abnormal knocking sound coming from the engine compartment, with the check engine warning light remaining illuminated. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was approximately 140,000.
NHTSA complaint #11753073 — an unverified report by a vehicle owner.
Potsdam, NY
SERVICE BRAKES
The break calipers keep sticking and need to be replaced at least once per year. The stick and cause an awful black smoke. The last time they were replaced was almost a year ago to date.
NHTSA complaint #11748463 — an unverified report by a vehicle owner.
at 131,651 milesAustin, TX
POWER TRAIN
See attached document for complaint.
NHTSA complaint #11747348 — an unverified report by a vehicle owner.
at 120,000 milesMead, WA
LATCHES/LOCKS/LINKAGES
The contact owns a 2016 Dodge Grand Caravan. The contact stated that the passenger's sliding door had failed to lock as intended, and the driver's side sliding door had failed to open as intended. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 120,000.
NHTSA complaint #11741351 — an unverified report by a vehicle owner.
Copperas Cove, TX
ELECTRICAL SYSTEM
It was dark, wife and I were driving, suddenly the begin dash began to go blank, more like a flicker. As I kept driving the flickering began to be more often and more pronounce. At some point we were worried that we won’t be able make it home. Almost approaching home the all the gauges went off a light came on the dash (don’t remember which one) vehicle suddenly acelerated and I have to take evasive action to avoid an accident . This lasted a second
NHTSA complaint #11740831 — an unverified report by a vehicle owner.
Richmond, VA
ELECTRICAL SYSTEM
The driver's window was left unrolled last night and it rained. When I got in the car, the electrical window control for the driver's window wouldn't roll up. But the others appeared to work normally. This was annoying, but it didn't stop my from driving to work. About half an hour into my drive, the window controls started smoking. I pulled to the shoulder and waited by the side of the highway until the smoke stopped. After the smoke stopped, the car drove fine - but none of the window controls appear to work. I Googled, and there seems to have been a recall for a similar issue for earlier Dodge Caravan models. But nothing for the 2016 Dodge Caravan. I'm hoping that maybe Dodge can fix my window control panel too.
NHTSA complaint #11740062 — an unverified report by a vehicle owner.
at 72,000 milesIslandton, SC
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated that on multiple occasions, the vehicle experienced hard shifting while changing gears with no warning lights illuminated. The contact also stated that the vehicle experienced high engine revving and increased RPMs unexpectedly with no warning lights illuminated. Additionally, the contact stated that the vehicle stalled and failed to accelerate on several occasions with no warning lights illuminated. The vehicle was taken to an independent mechanic. The vehicle was not diagnosed or repaired . The dealer was not contacted. The vehicle was not diagnosed or repaired . The manufacturer was not made aware of the failure. The failure mileage was approximately 72,000.
NHTSA complaint #11739297 — an unverified report by a vehicle owner.
at 54,000 milesTuscumbia, AL
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact’s father owns a 2016 Dodge Grand Caravan. The contact stated that the rear sliding doors unexpectedly opened while the vehicle was parked and idling, or while driving at various speeds. The driver pulled over to the side of the road and manually closed the door. The contact researched online and became aware of an extended warranty for the failure; however, the VIN was not included. The vehicle was not taken to the dealer, and the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall or an extended warranty. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 54,000.
NHTSA complaint #11728442 — an unverified report by a vehicle owner.
Colville, WA
SEATS
1) At D/S Stow and Go seat malfunctioned and was repaired by CarMax Service Center Jan 2023 - 2) Around 97,000 so - Engine started ticking on or about JUL/SEP 2023, enstate Lloyds Automotive in Spokane Valley replaced out engine due to manufacture defect in Oct 2023. 3) At 103,672mi - P/S stow and Go seat was repaired for same issues as D/S stow & Go Seat by Lloyds Automotive Oct 2023 when engine was replaced out. 4) Around 116,000mi the Transmission was flushed when I got the oil changed because I noticed jerking shifting at times, this was Aug 2024 there was no check engine or diag faults. 5) Around 132,720 Fell under CXLHX982 / CXLHX981 Actuator Sliding Door D/S & P both repaired and Transmissioned serviced again because my van started stalling out at stops and the jerking happened again no check engine or diag faults 6) Around 138,000 - D/S Sliding door hatch pin repair by Coos Bay Area Dodge. On 24Mar2026 - Around 142,000mi my transmission overheat warning came on and my van would not go any faster than 45 to 50mi, the RPMs went from 1.5 to 4 to 5 then 7 and back down, I immediately pulled over and sat for about 40min turned my van back on there was no overheat warning so I drove around 50mi per hour in the emergency lane to the next exit which was Hood River, Or and trailer towed my van from Hood River, Or to AAMCO, North Spokane Wa for transmission service. - I believe my vehicle 2016 Dodge Grand Caravan R/T model - transmission was built with some underlying transmission serious safety defects and should have been recalled and a part of Part 573 Safety Recall Report 16V-461. My vehicle malfunctioning could have caused an accident if not for my quick thinking that day and keeping my vehicle maintained at a high standard. I do keep all my service records.
NHTSA complaint #11727028 — an unverified report by a vehicle owner.
Colville, WA
POWER TRAIN
1) At D/S Stow and Go seat malfunctioned and was repaired by CarMax Service Center Jan 2023 - 2) Around 97,000 so - Engine started ticking on or about JUL/SEP 2023, enstate Lloyds Automotive in Spokane Valley replaced out engine due to manufacture defect in Oct 2023. 3) At 103,672mi - P/S stow and Go seat was repaired for same issues as D/S stow & Go Seat by Lloyds Automotive Oct 2023 when engine was replaced out. 4) Around 116,000mi the Transmission was flushed when I got the oil changed because I noticed jerking shifting at times, this was Aug 2024 there was no check engine or diag faults. 5) Around 132,720 Fell under CXLHX982 / CXLHX981 Actuator Sliding Door D/S & P both repaired and Transmissioned serviced again because my van started stalling out at stops and the jerking happened again no check engine or diag faults 6) Around 138,000 - D/S Sliding door hatch pin repair by Coos Bay Area Dodge. On 24Mar2026 - Around 142,000mi my transmission overheat warning came on and my van would not go any faster than 45 to 50mi, the RPMs went from 1.5 to 4 to 5 then 7 and back down, I immediately pulled over and sat for about 40min turned my van back on there was no overheat warning so I drove around 50mi per hour in the emergency lane to the next exit which was Hood River, Or and trailer towed my van from Hood River, Or to AAMCO, North Spokane Wa for transmission service. - I believe my vehicle 2016 Dodge Grand Caravan R/T model - transmission was built with some underlying transmission serious safety defects and should have been recalled and a part of Part 573 Safety Recall Report 16V-461. My vehicle malfunctioning could have caused an accident if not for my quick thinking that day and keeping my vehicle maintained at a high standard. I do keep all my service records.
NHTSA complaint #11727028 — an unverified report by a vehicle owner.
Colville, WA
ENGINE
1) At D/S Stow and Go seat malfunctioned and was repaired by CarMax Service Center Jan 2023 - 2) Around 97,000 so - Engine started ticking on or about JUL/SEP 2023, enstate Lloyds Automotive in Spokane Valley replaced out engine due to manufacture defect in Oct 2023. 3) At 103,672mi - P/S stow and Go seat was repaired for same issues as D/S stow & Go Seat by Lloyds Automotive Oct 2023 when engine was replaced out. 4) Around 116,000mi the Transmission was flushed when I got the oil changed because I noticed jerking shifting at times, this was Aug 2024 there was no check engine or diag faults. 5) Around 132,720 Fell under CXLHX982 / CXLHX981 Actuator Sliding Door D/S & P both repaired and Transmissioned serviced again because my van started stalling out at stops and the jerking happened again no check engine or diag faults 6) Around 138,000 - D/S Sliding door hatch pin repair by Coos Bay Area Dodge. On 24Mar2026 - Around 142,000mi my transmission overheat warning came on and my van would not go any faster than 45 to 50mi, the RPMs went from 1.5 to 4 to 5 then 7 and back down, I immediately pulled over and sat for about 40min turned my van back on there was no overheat warning so I drove around 50mi per hour in the emergency lane to the next exit which was Hood River, Or and trailer towed my van from Hood River, Or to AAMCO, North Spokane Wa for transmission service. - I believe my vehicle 2016 Dodge Grand Caravan R/T model - transmission was built with some underlying transmission serious safety defects and should have been recalled and a part of Part 573 Safety Recall Report 16V-461. My vehicle malfunctioning could have caused an accident if not for my quick thinking that day and keeping my vehicle maintained at a high standard. I do keep all my service records.
NHTSA complaint #11727028 — an unverified report by a vehicle owner.
Deer Park, TX
STRUCTURE:BODY
The driverside manually operated sliding door will not open. If person's riding in the rear or middle seats they would only have on egress door in an emergency situation. This vehicle has not been involved in any type of wreck and there were/are no warning lights. This happened about 1 week ago and I found out it is not covered under my extended warranty
NHTSA complaint #11724662 — an unverified report by a vehicle owner.
at 80,950 milesMililani, HI
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. The check engine warning light was illuminated. The contact was able to coast to the side of the road and drove into the gas station parking lot. The mechanic was able to restart the vehicle, and an abnormal sound was coming from the engine. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic and DTC P084B (Pressure Switch Rationality - TCM Detects Abnormal Hydraulic Pressure in a Specific Circuit). The vehicle was not repaired. The vehicle was then towed to another independent mechanic, who diagnosed the vehicle with a solenoid pack failure. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 80,950.
NHTSA complaint #11721812 — an unverified report by a vehicle owner.
Tustin, CA
ELECTRICAL SYSTEM
The slider doors and back/trunk hatch have many electrical malfunctions. -Driver-side sliding door: After we press the button to open the door, the door often begins closing on our kids as soon as it has fully opened. When I press the button to open it again, it will start closing again immediately. Sometimes this process repeats 2-3 times before it stays open and our children can exit the car. -The door emits a horrible, loud BUZZ when the car is locked, the car is unlocked, the car doors are all locked but a door opens (triggering the doors to unlock), AND when the car is in drive and begins to approach or exceed 10-15 MPH. -The back hatch occasionally fully opens and then closes immediately. Or it opens and lurches downward so it's only ~2/3 open. At times it has almost closed on/hit one of our kids. This has been going on for years and I just learned that we could file a report. Please, please investigate and start process for a recall. These issues are more than just annoying; they could seriously injure or harm a child or an adult. Note: These issues started when the car was ~6 years old, around 2022, but it is ongoing and not resolved. Thank you kindly.
NHTSA complaint #11717641 — an unverified report by a vehicle owner.
Pine City, MN
STRUCTURE:BODY
The front door panel that sits between the front window and back sliding door flew off the vehicle while driving down the road. This happened on both the driver and passenger side at different times/days. The drivers side was fixed by the dealer (eide) under warranty prior to the passenger side flying off. The passenger side panel is still missing/not fixed. You can possibly inspect it, depending on what it entails and what I would need to do. The safety of myself and other drivers was put at risk in the case of if the piece flying off hit their vehicle or they had to try and avoid it and an accident happened. The dealer was able to diagnose the problem. It has not to my knowledge been inspected by the manufacturer or police. There were no warnings about this prior to it happening or now.
NHTSA complaint #11715934 — an unverified report by a vehicle owner.
Wiersdale, FL
POWER TRAIN
See Attached Documents: 1.) NHTSA- Questions Answered 2.) Service 2016 Dodge Grand caravan Note: The Dodge Dealership is not compliying with the mandated repairs. The diagnostic summary provided by [XXX] on December 17, 2025, significantly mischaracterizes my complaints and omits the relevant factory campaigns. It has been over 30 days and it is apparent that they have no intention of complying with the mandated repairs or providing me any paperwork for my repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11711381 — an unverified report by a vehicle owner.
Wiersdale, FL
AIR BAGS
See Attached Documents: 1.) NHTSA- Questions Answered 2.) Service 2016 Dodge Grand caravan Note: The Dodge Dealership is not compliying with the mandated repairs. The diagnostic summary provided by [XXX] on December 17, 2025, significantly mischaracterizes my complaints and omits the relevant factory campaigns. It has been over 30 days and it is apparent that they have no intention of complying with the mandated repairs or providing me any paperwork for my repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11711381 — an unverified report by a vehicle owner.
Wiersdale, FL
VEHICLE SPEED CONTROL
See Attached Documents: 1.) NHTSA- Questions Answered 2.) Service 2016 Dodge Grand caravan Note: The Dodge Dealership is not compliying with the mandated repairs. The diagnostic summary provided by [XXX] on December 17, 2025, significantly mischaracterizes my complaints and omits the relevant factory campaigns. It has been over 30 days and it is apparent that they have no intention of complying with the mandated repairs or providing me any paperwork for my repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11711381 — an unverified report by a vehicle owner.
Philippi, WV
POWER TRAIN
Vehicle only has 93,000 miles and has been well maintained. I was was working and the transmission pump failed. It kicked out of gear going 55mph down a road. Could have caused me to have a major accident. Why are these not part of the 2015-2016 transmission recall?
NHTSA complaint #11710837 — an unverified report by a vehicle owner.
at 52,000 milesSaint Augustine, FL
ELECTRICAL SYSTEM:IGNITION
The contact owns a 2016 Dodge Grand Caravan. The contact stated that on several occasions, while inserting the key into the ignition, the vehicle failed to start. Additionally, on several occasions while driving at various speeds, the vehicle stalled. The contact stated that during each failure, the key was wiggled in the ignition for approximately 20-30 minutes each time, and the vehicle was able to be restarted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 52,000.
NHTSA complaint #11710326 — an unverified report by a vehicle owner.
at 74,000 milesJames Island, SC
LATCHES/LOCKS/LINKAGES
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while the vehicle was parked, the contact noticed that there was an unusually loud buzzing sound coming from the front driver's side door. The contact stated that the failure occurred while the key was in the ignition switch. In addition, the rear door failed to latch and to close securely. The contact stated that the failure initially occurred intermittently but had become persistent. The dealer was made aware of the failure; however, the contact was informed that there were no open recalls associated with the VIN. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.
NHTSA complaint #11707767 — an unverified report by a vehicle owner.
Odometer Fraud. The contact purchased a 2016 Dodge Grand Caravan. The contact discovered a mileage discrepancy after purchasing the vehicle. The vehicle was a dealer sale. At the time of purchase, the mileage was approximately 116,000. The contact stated that a month after the vehicle was purchased, the transmission failed. The vehicle was taken to the dealer for repair, and it was discovered that the mileage was 131,000. The contact was unable to use the warranty due to the mileage discrepancy.
NHTSA complaint #11706795 — an unverified report by a vehicle owner.
at 85,000 milesNatrona Heights, PA
ENGINE AND ENGINE COOLING
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving 55 MPH, the contact's husband smelled an abnormal burning odor coming from the front of the vehicle. Upon inspection, both the contact and her husband noticed that there was an oil leak. The vehicle was taken to an independent mechanic, where it was diagnosed that the oil filter housing had melted and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was 85,000.
NHTSA complaint #11705378 — an unverified report by a vehicle owner.
Easton, PA
POWER TRAIN
The transmission failed- according to the NTSB there was a recall for 2016 Dodge Caravans for auto transmission pump failures. I was told my vin # didn't match the recalled Vin numbers yet that's what failed on my vehicle costing about 4 thousand for repair work.
NHTSA complaint #11705163 — an unverified report by a vehicle owner.