NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
16.3%
50,000 – 74,999 miles
212.5%
75,000 – 99,999 miles
16.3%
100,000 – 149,999 miles
318.8%
150,000+ miles
956.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 1996peak 13Oct 2020
NHTSA investigations into the 1991 Dodge Grand Caravan
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
ON MAY 7, 1997, CHRYSLER FILED A DEFECT INFORMATION REPORT TO RECALL 436,000 1992 DODGE CARAVAN/GRAND CARAVAN, PLYMOUTH VOYAGER/GRAND VOYAGER AND CHRYSLER TOWN AND COUNTRY VEHICLES TO REPAIR THE LIFTGATE SUPPORTS; SAFETY RECALL 97V-079.ODI HAD INVESTIGATION THE REAR LIFTGATE SUPPORT PROBLEM FOR 1991-1993 CHRYSLER MINIVANS IN PE 96-035 AND EA96-027.AT THE TIME OF CLOSING EA96-027 ON MAY 16, 1997, A SAFETY RELATED DEFECT TREND HAD NOT BEEN IDENTIFIED ON THE 1991 AND 1993 MODELS.SINCE THE CLOSING OF EA96-027, ODI HAS RECEIVED 34 COMPLAINTS OF REAR LIFTGATE SUPPORT ATTACHING BOLT FAILURES, INCLUDI...
EA97005Opened 10 Apr 1997Closed 23 Dec 1997SEAT BELTS:FRONT:ANCHORAGE
SAFETY BELT ANCHORAGE FAILURES
PE96008Opened 25 Jan 1996Closed 28 Jun 1996SEAT BELTS
SAFETY BLT LATCH OPERATION
EA95029Opened 26 Sep 1995Closed 13 Nov 1996STEERING
STEERING WHEEL SEPARATION
AFTER AN EXTENSIVE INVESTIGATION AND ANALYSIS, CHRYSLER HAS IDENTIFIED THE DEFECT AS A FATIGUE FAILURE, ORIGINATION IN THE HEAT AFFECTED REGION OF THE PROJECTION WELDS OF THE STEERING WHEEL HUB TO STEERING WHEEL ARMATURE ATTACHMENT.THE HUB IS THE PORTION OF THE STEERING WHEEL ASSEMBLY THAT CONNECTS IT TO THE STEERING COLUMN SHAFT AND IS ATTACHED TO THE UNDERSIDE OF THE STEERING WHEEL ASSEMBLY BY 4 WELDS.IF CRACKS DEVELOP IN THE HEAT AFFECTED REGION OF THE WELDS AND PROPAGATE THROUGH THE STEERING WHEEL ARMATURE TO EACH OF THE WELDS, THE STEERING WHEEL CAN SEPARATE FROM THE HUB.THIS IS A SLOW PR...
EA94028Opened 29 Jul 1994Closed 24 Jun 1996SERVICE BRAKES, HYDRAULIC
ABS BRAKING SYSTEM FAILS
PE94024Opened 7 Mar 1994Closed 29 Jul 1994SERVICE BRAKES, HYDRAULIC
ABS BRAKING SYSTEM FAILS
EA94005Opened 31 Jan 1994Closed 25 Oct 1995STRUCTURE
LIFTGATE LATCHES
LIFTGATE LATCHES IN THE SUBJECT VEHICLES HAVE FAILED IN LOW AND MODERATE SPEED IMPACTS RESULTING IN OCCUPANT EJECTIONS, INJURIES, AND FATALITIES.THERE ARE TWO FAILURE MODES ASSOCIATED WITH LATCH FAILURE: FORK BOLT-DETENT LEVER BYPASS, AND INERTIAL UNLATCHING.NHTSA ANALYSES OF CHRYSLER AND PEER MINIVANS TOOK THE FORM OF STATIC AND DYNAMIC CRASH TESTING, ENGINEERING EVALUATIONS, COMPLAINT AND FIELD ANALYSES, AND REAL WORLD DATA ANALYSES.A TECHNICAL REPORT DISCUSSING THESE ANALYSES CAN BE FOUND IN THE ENGINEERING ANALYSIS TECHNICAL REPORT IN THE PUBLIC VIEWING FILE.CHRYSLER HAS ADVISED NHTSA THAT...
Recalls on the 1991 Dodge Grand Caravan
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
99V213000
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
VEHICLE DESCRIPTION: MINI VANS. THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.
Risk: PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.
99V189000
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
VEHICLE DESCRIPTION: MINIVANS. THE LEFT HAND WINDSHIELD WIPER PIVOT DRIVE ARM WAS NOT MECHANICALLY STAKED TO THE PIVOT SHAFT.
Risk: THIS COULD ALLOW THE DRIVE ARM TO DISENGAGE FROM THE SHAFT LEADING TO A LOSS OF WIPER FUNCTION. THE DRIVER'S VISIBILITY WOULD BE IMPAIRED, INCREASING THE RISK OF A CRASH.
97V149000
SEAT BELTS:FRONT:ANCHORAGE
VEHICLE DESCRIPTION: PASSENGER MINI-VANS. THE CENTER REAR SEAT, RIGHT OUTBOARD SIDE, SAFETY BELT ANCHOR HOOK CAN BECOME UNATTACHED FROM THE BODY ANCHOR POSITION.
Risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
97V148000
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
VEHICLE DESCRIPTION: PASSENGER MINI-VANS. COVERS ON THE SOLID STALK MOUNTED SEAT BELT BUCKLES CAN BECOME DISLODGED CAUSING THE RELEASE BUTTON TO STICK INSIDE THE COVER. THE BUCKLE WOULD THEN BE ONLY PARTIALLY LATCHED.
Risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
96V229000
STEERING: STEERING WHEEL/HANDLE BAR
THE STEERING WHEEL ARMATURE STAMPING CAN CRACK AND SEPARATE FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN.
Risk: IF THE STEERING WHEEL SEPARATES FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN, LOSS OF CONTROL CAN OCCUR INCREASING THE RISK OF AN ACCIDENT.
96V099000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ABS HYDRAULIC CONTROL UNIT CAN EXPERIENCE EXCESSIVE BRAKE ACTUATOR PISTON SEAL WEAR CAUSING PUMP-MOTOR DETERIORATION.
Risk: IF THIS CONDITION OCCURS, THE ABS FUNCTION COULD BE LOST AND REDUCED POWER ASSIST WOULD BE EXPERIENCED DURING VEHICLE BRAKING INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
95I001006
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITH REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. IN A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN.
Risk: IF THE LIFTGATE LATCH OPENS, OCCUPANTS CAN BE EJECTED RESULTING IN SIGNIFICANTLY INCREASED RISK OF INJURY OR DEATH.
95I001002
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITHOUT REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. IN A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN.
Risk: IF THE LIFTGATE LATCH OPENS, OCCUPANTS CAN BE EJECTED RESULTING IN SIGNIFICANTLY INCREASED RISK OF INJURY OR DEATH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 1999145163,025 units in Canada
Visual System
On certain vehicles, the left hand windshield wiper pivot drive arm was not mechanically staked to the pivot shaft. This may allow the drive arm to disengage from the shaft and lead to a loss of wiper function. Correction: The left windshield wiper pivot assembly will be replaced with one that incorporates an improved mechanical connection of the drive link to the pivot shaft.
Recall 1997162153,541 units in Canada
Seats And Restraints
The first row rear seat outboard side seat belt anchor hook can become unattached from the body anchor position. Also, the covers on solid stalk mounted seat belt buckles may become dislodged. Should a cover become dislodged, the release button may stick inside the cover creating the potential for the buckle to become partially latched. In the event of a vehicle crash, either of these conditions could result in the occupant not being properly restrained. Correction: Anchor hook retaining clip will be replace with a revised profile clip and cover plate. Dealers will also install a cover retaining clip to the stalk mounted buckle cover to prevent dislocation of the buckle cover.
Recall 1997104246,405 units in Canada
Structure
A combination of no bolt torque, high pressure in the strut and a severe duty cycle can create the potential for the liftgate strut attaching bolts to separate. This could result in injury to persons standing under the liftgate at the time of failure. Correction: Liftgate struts will be inspected for loose fasteners. If fasteners are loose, the strut (and integral bolts) will be replaced. If the bolt shows evidence of torque, the bolt will be removed, large washers will be installed and bolt will be torqued to specification.
Recall 199619877,024 units in Canada
Steering
The steering wheel armature stamping may crack and separate from the centre hub of the steering column. This could adversely affect steering control and result in a possible crash without prior warning. Correction: Steering wheels exhibiting cracks will be replaced. All other involved vehicles will have a anti-separation plate installed to prevent separation of the steering wheel from the steering column.
Recall 199606324,055 units in Canada
Brakes
Note: Vehicles equipped with Bendix-10 Antilock Brake System (ABS) Vehicles with ABS brakes may experience premature actuator piston seal wear in the ABS hydraulic control unit and/or actuator pump motor deterioration. If this occurs, the ABS function may be lost and reduced power assist may be experienced during vehicle braking. Correction: Vehicles with ABS malfunction will be repaired as necessary. Warranty on all ABS components will be extended to 10 years or 160,000 km (except for the brake actuator piston assembly and the pump-motor assembly which will have lifetime coverage).
Recall 19911574,654 units in Canada
Brakes
On certain vehicles equipped with an anti-lock brake system (ABS), the high pressure hose may leak or detach due to inadequate crimping of the hose-to-end fittings. This condition could result in loss of brake power assist and a possible increase in stopping distances. Correction:(526) ABS high pressure hose will be replaced with a hose of different design and construction. (527) four hundred and twenty six of the identified mini vans will also have the ABS pump casting inspected for porosity. Leaking pumps, if found, will be replaced.
Reports where the owner recorded a crash, a fire, an injury or a death.
Platteville, WIFire
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
CONSUMER WAS DRIVING VEHICLE OUT OF DRIVEWAY AN NOTICED BLACK SMOKE COMING FROM STEERING COLUMN. DEALERSHIP IS AWARE OF PROBLEM.
NHTSA complaint #8011440 — an unverified report by a vehicle owner.
Little Shute, WIFire
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
VEHILE PARKED IN DRIVEWAY VEHICLE CAUGHT FIRE. ALL THE SWITCHES & CONTROL MODULES HAD MELTED. THE WIRING HARNESS WAS ALSO MELTED. WAS INFORMED THAT IT WAS AN ELECTRICAL SHORT THAT CAUSED THE FIRE. THE FUSE HAD FAILED TO BLOW.
NHTSA complaint #854491 — an unverified report by a vehicle owner.
Neenah, WI1 injured
AIR BAGS:FRONTAL
AIR BAG DEPLOYED WHILE CROSSING RAILROAD TRACKS DOING 15-20 MPH. CAN NHTSA HELP OR PROVIDE ADDITIONAL INFORMATION IN THIS MATTER.
NHTSA complaint #845014 — an unverified report by a vehicle owner.
ONE OF THE TWO LIFTTGATE SUPPORT STRUT ANCHORS SHEARDED OFF CAUSING THE LIFTGATE TO FALL, COMPONENTS NOT REPAIRED UNDER RECALL DUE TO VIN.
NHTSA complaint #544392 — an unverified report by a vehicle owner.
Lithonia, GAFire
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE DRIVING THE VAN CUT OFF. IT COASTED TO THE SIDE OF THE STREET, AND WHEN STOPPED DRIVER SMELLED SMOKE. SAW FLAMES COMING FROM UNDERHOOD. RESCUED THE CHILDREN FROM THE VEHICLE. PHONED 911, AND FIRE DEPARTMENT AND POLICE CAME. THE VEHICLE WAS TOWED TO S & W TOWING LOT, AND THERE HAS BEEN NO INFORMAION OBTAINED AS TO THE CAUSE OF THE FIRE.
NHTSA complaint #824490 — an unverified report by a vehicle owner.
Anderson, OH1 injured
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
RETAINING BOLT FAILED CAUSING REAR DOOR TO FALL.
NHTSA complaint #528955 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 294,998 milesBermuda Dunes, CA
SERVICE BRAKES
NHTSA RECALL: 96V099000 LIFETIME COVERAGE...BENDIX 10 ABS BRAKE FAILURE. CHRYSLER CORPORATION DENIED REIMBURSEMENT OF REPAIRS ON 10/20/2020..
NHTSA complaint #11365460 — an unverified report by a vehicle owner.
at 66,000 milesFort Wayne, IN
SERVICE BRAKES
TL* THE CONTACT OWNS A 1991 DODGE GRAND CARAVAN. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE AND TRAVELED HALFWAY TO THE FLOORBOARD. THE CONTACT STATED THAT THE BRAKES EVENTFULLY ENGAGED AFTER THE BRAKE PEDAL WAS DEPRESSED SEVERAL TIMES. IN ADDITION, THE ANTI-LOCK AND BRAKE INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THEY WERE NOT EQUIPPED TO SERVICE THE VEHICLE. THE MECHANIC REFERRED THE CONTACT TO ANOTHER INDEPENDENT MECHANIC WHO THEN REFERRED THE CONTACT TO A LOCAL DEALER. THE VEHICLE WAS TOWED TO GLENBROOK DODGE CHRYSLER JEEP (100 W COLISEUM BLVD, FORT WAYNE, IN 46805, (260) 579-4713) WHERE IT WAS DIAGNOSED THAT THE ANTI-LOCK SYSTEM FAILED AND THE VEHICLE WAS IN MANUAL MODE. THE DEALER INFORMED THE CONTACT THAT PARTS WERE NO LONGER BEING MANUFACTURED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: [XXX]. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 66,000. THE VIN WAS NOT AVAILABLE. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11100230 — an unverified report by a vehicle owner.
at 140,000 milesBrookfield, IL
SERVICE BRAKES
TL* THE CONTACT OWNS A 1991 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THERE WAS A FAILURE IN WHICH THE PREVIOUS OWNER HAD TO REPLACE THE ABS HYDRAULIC CONTROL UNIT. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE RECURRED AND CAUSED THE REDUCED POWER ASSIST TO FAIL DURING BRAKING. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER KEPT THE VEHICLE FOR OVER TWO WEEKS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION OTHER THAN SUGGESTING THE PART BE REPLACED A SECOND TIME BY THE DEALER. THE CONTACT WAS UNABLE TO DETERMINE IF THE SAME PART BEING REPLACED WOULD PREVENT THE FAILURE OR IF THE FAILURE WOULD RECUR. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
NHTSA complaint #10871566 — an unverified report by a vehicle owner.
at 285,000 milesBermuda Dunes, CA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NHTSA RECALL #96V099000, REFERENCING ABS LIFETIME WARRANTY. DEALER CRYSTAL CHRYSLER CENTER, CATHEDRAL CITY, CALIFORNIA, (760) 324-4557, HAS FAILED TO REPAIR THE DEFECTIVE ABS SYSTEM OF THIS VEHICLE UNDER THE MANDATED NHTSA LIFETIME WARRANTY. DEALER HAS HAD THIS VEHICLE FOR OVER SIX MONTHS WITH THE EXCUSE THAT "DIAGNOSIS" IS IN PROCESS. CHRYSLER CORPORATION'S "EXECUTIVE REFERRAL" CUSTOMER ASSISTANCE (586) 274-8177, HAS FAILED TO ASSURE CUSTOMER SATISFACTION. ABS ANTI-LOCK LIGHT REMAINS ON, PUMP AND ACTUATOR ASSEMBLY CONTINUES TO FAIL AND HAS CREATED A "DEAD SHORT" IN THE "FUSIBLE LINKS" CAUSING CATASTROPHIC FAILURE IN THE WIRING HARNESSES. NO MATTER THE MILEAGE OF THIS VEHICLE, I AM REQUESTING REPAIRS TO THE ENTIRE ABS SYSTEM UNDER THE NHTSA LIFETIME WARRANTY...PLEASE ASSIST. UPDATE 9/15/15*CW UPDATED 11/10/11.
NHTSA complaint #10743825 — an unverified report by a vehicle owner.
at 285,000 milesBermuda Dunes, CA
SERVICE BRAKES, HYDRAULIC
NHTSA RECALL #96V099000, REFERENCING ABS LIFETIME WARRANTY. DEALER CRYSTAL CHRYSLER CENTER, CATHEDRAL CITY, CALIFORNIA, (760) 324-4557, HAS FAILED TO REPAIR THE DEFECTIVE ABS SYSTEM OF THIS VEHICLE UNDER THE MANDATED NHTSA LIFETIME WARRANTY. DEALER HAS HAD THIS VEHICLE FOR OVER SIX MONTHS WITH THE EXCUSE THAT "DIAGNOSIS" IS IN PROCESS. CHRYSLER CORPORATION'S "EXECUTIVE REFERRAL" CUSTOMER ASSISTANCE (586) 274-8177, HAS FAILED TO ASSURE CUSTOMER SATISFACTION. ABS ANTI-LOCK LIGHT REMAINS ON, PUMP AND ACTUATOR ASSEMBLY CONTINUES TO FAIL AND HAS CREATED A "DEAD SHORT" IN THE "FUSIBLE LINKS" CAUSING CATASTROPHIC FAILURE IN THE WIRING HARNESSES. NO MATTER THE MILEAGE OF THIS VEHICLE, I AM REQUESTING REPAIRS TO THE ENTIRE ABS SYSTEM UNDER THE NHTSA LIFETIME WARRANTY...PLEASE ASSIST. UPDATE 9/15/15*CW UPDATED 11/10/11.
NHTSA complaint #10743825 — an unverified report by a vehicle owner.
at 189,485 milesCouncil Bluffs, IA
FUEL SYSTEM, GASOLINE
FUEL RAIL LEAKS GAS INTO ENGINE COMPARTMENT.
NHTSA complaint #10294237 — an unverified report by a vehicle owner.
at 182,000 milesNorfolk, VA
TIRES:TREAD/BELT
PEP BOYS FUTURA PLUS TOURING SE P215/70R/15WW. PART#WK14CPU754. PURCHASED SET OF 4 ON 4/28/2004 AT HAMPTON, VIRGINIA PEP BOYS. BELT SEPARATION AFTER 18,000 MILES. HALF THE WIDTH OF THE TIRE FOR APPROXIMATELY 8 INCHES CIRCUMFERENCE BULGED OUT APPROXIMATELY 1 INCH. HAPPENED WHILE SETTING IN DRIVEWAY. SERVICE ADVISOR AT DEALER WHERE PURCHASED INITIALLY DENIED IT WAS A DEFECTIVE TIRE, THEN SAID THAT IS WHAT HE HAD BEEN TOLD TO SAY BY MANAGEMENT. MANAGER THEN OFFERED TO PRORATE AND REPLACE WITH SAME TIRE, THAT HAS NOW BEEN REBADGED AS A DEFINITY TIRE, AT A PRICE THAT IT WAS ALREADY BEING SOLD AT IN SETS OF 4. APPARENTLY HE ASSUMED I WAS IGNORANT. NOW RUNNING ON SPARE AND GOING TO BUY A SET OF MICHELIN X ONES AT COSTCO SINCE MY EXPERIENCE SEEMS TO INDICATE THESE TIRES ARE DEFECTIVE AND THE MANUFACTURER KNOWS IT AND IS STONEWALLING.
NHTSA complaint #10195058 — an unverified report by a vehicle owner.
I WAS ON MY WAY HOME WITH MY FOUR KIDS WHEN I NOTICED A STRONG SMELL OF GAS. WHEN MY HUSBAND GOT HOME I HAD HIM LOOK AT IT TO FIND OUT IT WAS LEAKING GAS FROM THE FUEL RAIL SO BAD THAT THERE WAS STANDING GAS ON THE VALVE COVER LEAKING INTO WHERE MY SPARK PLUGS ARE. I CONTACTED THE PLACE I AM BUYING IT FROM AND THEY REFUSE TO FIX IT, UNLESS I PAY FOR IT. IS THERE ANY RECALL IN THIS PROBLEM?I SEE THERE HAS BEEN MANY COMPLAINTS SAME AS MINE.
NHTSA complaint #10144915 — an unverified report by a vehicle owner.
Santa ANA, CA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING APPROXIMATELY 30 MPH CONSUMER APPLIED THE BRAKES TO COME TO A STOP. WHEN PROCEEDING TO PULL OFF VEHICLE HESITATED AND WOULD NOT MOVE. WHEN TAKEN TO DEALER FOR SERVICE IT WAS DETERMINED TO BE THE ABS NOT UNLOCKING.
NHTSA complaint #10115196 — an unverified report by a vehicle owner.
Chesapeake, VA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
UPON RECEIVING A RECALL NOTICE CONSUMER TOOK THE VEHICLE TO SERVICE DEALER FOR REPAIRS OF ABS BRAKES. THE SERVICE DEALER TOLD THE CONSUMER THAT HE WOULD NEED TO PAY FOR A DIAGNOSTIC. CONSUMER STATED THERE WERE 7 RECALLS ON THIS PARTICULAR VEHICLE. THE RECALL SPECIFICALLY STATED THERE NO CHARGE TO THE CONSUMER.
NHTSA complaint #10113487 — an unverified report by a vehicle owner.
VEHICLE EXPERIENCED A LEAK IN THE FUEL RAIL. OWNER CONTACTED THE MANUFACTURER AND THE DEALER, AND NEITHER WAS WILLING TO ASSIST THE OWNER. *AK....
NHTSA complaint #10110948 — an unverified report by a vehicle owner.
at 122,382 milesMadison, IN
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
FAILURE OF FRONT LEFT BALL JOINT AND AXLE. BALL JOINT FRACTURED AND WHEEL CAME OFF WHILE DRIVING.
NHTSA complaint #10102795 — an unverified report by a vehicle owner.
at 74,000 milesWaterbury, CT
INTERIOR LIGHTING
THE VEHICLE HAD NO INSTRUMENT PANEL READOUT. THE DASHBOARD LIGHTS CAME ON, BUT THE CONSUMER WAS UNABLE TO TELL HOW FAST SHE GOING. *JB.
NHTSA complaint #10092408 — an unverified report by a vehicle owner.
Jacksonville, FL
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING,THE CONSUMER APPLIED THE BRAKES AND A LOUD HUMMING NOISE WAS HEARD FROM THE FRONT. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE CONSUMER INFORMED THE MECHANIC A RECALL NOTICE #(V96099000) REGARDING THE ABS HYDRAULIC UNIT WAS FOR THIS VEHICLE. THE MECHANIC INFORMED THE CONSUMER THAT THE RECALL WAS PERFORMED IN JULY OF 1997 AND THE REMEDY WAS NOT AVAILABLE FOR AGAIN. PLEASE FILL IN ADDITIONAL INFORMATION.
NHTSA complaint #10083304 — an unverified report by a vehicle owner.
at 99,000 milesRoseville, MI
POWER TRAIN
TRANSMISSION SHIFTS WEIRDLY.
NHTSA complaint #10068978 — an unverified report by a vehicle owner.
at 18,150 milesDearing, GA
POWER TRAIN
AROUND AUGUST 4, 2003, MY DODGE GRAND CARAVAN SUDDENLY LOCKED IN SECOND GEAR. I HAVE REPLACED THE FILTER AND THE TRANSMISSION FLUID. THIS DID NOT FIX THE TRANSMISSION. WHILE ASKING FRIENDS IF THEY KNEW ANY TO FIX THE PROBLEM BEFORE I TAKE IT TO A SHOP TO BE FIXED, ONE OF THEM PRINT ME THE INFORMATION ABOUT THE CHRYSLER ULTRADRIVE TRANSMISSION REPORT THAT IS ON YOUR WEB SITE. I HAVE GOT TO MY LOCAL DODGE DEALER AND THEY SAID THAT THEY HAVE NEVER HEARD OF ULTRADRIVE TRANSMISSION PROBLEM OR RECALL. I SHOWED THE DEALER THE INFORMATION THAT I PRINTED FROM THE WEB SITE. DODGE SAID THAT I WOULD NEED TO CALL CHRYSLER. I HAVE CALLED CHRYSLER CUSTOMER RELATIONS ABOUT THE ULTRADRIVE TRANSMISSION LOCKED IN SECOND GEAR. I WAS TOLD THAT THEY ONLY HAVE 4 RECALLS ON THE VAN TWO OF THE RECALLS HAVE BEEN COMPLETE BUT TO HAVE NOT. THE TWO RECALLS THAT HAVE BEEN DONE ARE: LIFTGATE LATCH PN CFXR6406 AND SEAT BELT BUCKLE/ANCH. CLIP. THE TWO RECALLS THAT HAVE NOT BEEN DONE ARE: LIFTGATE SUPPORT WASHER AND A LEFT WIPER PIVOT. I THEN EXPLAINED TO THE CHRYSLER CUSTOMER RELATION THAT THE RECORDS ON THEY WEB SITE ONLY SHOWS BACK TO 1996 PER THE WEB SITE INFORMATION. THEY SAID THAT ANY RECALL WOULD BE WITH THE VEHICLE FOR LIFE IN THE SYSTEM. I ALSO ASKED IF THEY HAD ANY INFORMATION ON THE ULTRADRIVE TRANSMISSIONS HAVING A PROBLEM WITH THE 1989 TO 1991 MODELS. THE PERSON SAID THAT THEY ARE UNABLE TO LOOK THAT INFORMATION UP. I THEN EXPLAINED THAT THE INFORMATION IS ON THE CENTER FOR AUTO SAFETY WEB SITE. THE CUSTOMER RELATION PERSON SAID THAT IF THE INFORMATION IS NOT ON THE CHRYSLER OR DODGE WEB SITES THEN THE INFORMATION IS NOT RIGHT. ALSO THE RELATIONS PERSON SAID THAT EVEN IF THERE WAS A PROBLEM WITH THE ULTRADRIVE TRANSMISSION THAT IT IS NO LONGER COVERED UNDER THE MANUFACTURES WARRANTY ANYMORE. PLEASE CONTACT ME BY E-MAIL IF YOU HAVE ANY INFORMATION THAT I MAY USE TO RESOLVE THE PROBLEM WITH THE ULTRADRIVE TRANSMISSION.
NHTSA complaint #10069919 — an unverified report by a vehicle owner.
Newnan, GA
POWER TRAIN
ANDY LEWIS DODGE DID NOT REPAIR ANTI LOCK BRAKES ON RECALLS THEY WERE HOSTILE TO ME AND MY VAN WAS OPERABLE WHEN LEFT THERE. WHEN I PICKED IT UP I HAD TO HAVE A WRECKER TAKE IT HOME.THE BATTERY WAS DEAD AND THE ANTILOCK LIGHT CONTINUED TO STAY ON. THEY NEVER REPAIRED THE BRAKE PROBLEM WITH THE RECALLS. THEY ARE LEAKING NOW.
NHTSA complaint #10069998 — an unverified report by a vehicle owner.
Newnan, GA
UNKNOWN OR OTHER
ANDY LEWIS DODGE DID NOT REPAIR ANTI LOCK BRAKES ON RECALLS THEY WERE HOSTILE TO ME AND MY VAN WAS OPERABLE WHEN LEFT THERE. WHEN I PICKED IT UP I HAD TO HAVE A WRECKER TAKE IT HOME.THE BATTERY WAS DEAD AND THE ANTILOCK LIGHT CONTINUED TO STAY ON. THEY NEVER REPAIRED THE BRAKE PROBLEM WITH THE RECALLS. THEY ARE LEAKING NOW.
NHTSA complaint #10069998 — an unverified report by a vehicle owner.
Newnan, GA
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
ANDY LEWIS DODGE DID NOT REPAIR ANTI LOCK BRAKES ON RECALLS THEY WERE HOSTILE TO ME AND MY VAN WAS OPERABLE WHEN LEFT THERE. WHEN I PICKED IT UP I HAD TO HAVE A WRECKER TAKE IT HOME.THE BATTERY WAS DEAD AND THE ANTILOCK LIGHT CONTINUED TO STAY ON. THEY NEVER REPAIRED THE BRAKE PROBLEM WITH THE RECALLS. THEY ARE LEAKING NOW.
NHTSA complaint #10069998 — an unverified report by a vehicle owner.
Newnan, GA
ENGINE AND ENGINE COOLING
ANDY LEWIS DODGE DID NOT REPAIR ANTI LOCK BRAKES ON RECALLS THEY WERE HOSTILE TO ME AND MY VAN WAS OPERABLE WHEN LEFT THERE. WHEN I PICKED IT UP I HAD TO HAVE A WRECKER TAKE IT HOME.THE BATTERY WAS DEAD AND THE ANTILOCK LIGHT CONTINUED TO STAY ON. THEY NEVER REPAIRED THE BRAKE PROBLEM WITH THE RECALLS. THEY ARE LEAKING NOW.
NHTSA complaint #10069998 — an unverified report by a vehicle owner.
Newnan, GA
SERVICE BRAKES, HYDRAULIC
ANDY LEWIS DODGE DID NOT REPAIR ANTI LOCK BRAKES ON RECALLS THEY WERE HOSTILE TO ME AND MY VAN WAS OPERABLE WHEN LEFT THERE. WHEN I PICKED IT UP I HAD TO HAVE A WRECKER TAKE IT HOME.THE BATTERY WAS DEAD AND THE ANTILOCK LIGHT CONTINUED TO STAY ON. THEY NEVER REPAIRED THE BRAKE PROBLEM WITH THE RECALLS. THEY ARE LEAKING NOW.
NHTSA complaint #10069998 — an unverified report by a vehicle owner.
Whitestone, NY
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
ABS BRAKE ALARM AND DUAL PRESSURE SWITCH WAS PART OF THE RECALL BUT THE PRESSURE SWITCH WASN'T REPLACED. *PH THERE WAS ALSO A PROBLEM WITH THE VEHICLE NOT BEING ABLE TO START UP DUE TO A DEAD BATTERY.
NHTSA complaint #10067456 — an unverified report by a vehicle owner.
Whitestone, NY
SERVICE BRAKES, HYDRAULIC
ABS BRAKE ALARM AND DUAL PRESSURE SWITCH WAS PART OF THE RECALL BUT THE PRESSURE SWITCH WASN'T REPLACED. *PH THERE WAS ALSO A PROBLEM WITH THE VEHICLE NOT BEING ABLE TO START UP DUE TO A DEAD BATTERY.
NHTSA complaint #10067456 — an unverified report by a vehicle owner.
I WOULD LIKE TO KNOW IF MY VEHICLE, A 1991 DODGE CARAVAN WITH 3.3L V-6 ENGINE IS INCLUDED IN THE LEAKING FUEL RECALL (I.E. FUEL RAIL SEALS) HERE IS THE RECALL I RESEARCHED FOR YOUR REFERENCE: NHTSA CAMPAIGN ID NUMBER: 00V268000 FUEL: FUEL INJECTION SYSTEM MANUFACTURER: DAIMLERCHRYSLER CORPORATION MFG. CAMPAIGN #: 895 YEAR: 1998 MAKE: CHRYSLER TRUCK MODEL: TOWN AND COUNTRY POTENTIAL NUMBER OF UNITS AFFECTED: 1163000 MANUFACTURED FROM: FEB 1995 TO: SEP 1999 YEAR OF RECALL: '00 TYPE OF REPORT: VEHICLE SUMMARY: VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES. THE FUEL INJECTION DELIVERY SYSTEM CAN LEAK FUEL FROM SOME OF THE SEALING O-RINGS OR FROM HAIR LINE CRACKS IN THE THERMOSET FUEL INJECTION RAIL. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE. DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. DAIMLERCHRYSLER HAS NOT YET PROVIDED NHTSA WITH AN OWNER NOTIFICATION SCHEDULE. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS OR FROM A CRACKED FUEL LINE, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
NHTSA complaint #10053142 — an unverified report by a vehicle owner.