201 of the 18,883 complaints filed about the Dodge Grand Caravan are about the equipment — 1% of everything owners reported. The worst model year for it is 1996.
201
Complaints
1%
Share of all complaints
8
Crashes
7
Fires
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE THE AIR CONDITIONER WAS ACTIVATED, HOT AIR WAS FELT COMING FROM THE PASSENGER SIDE VENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,196.
NHTSA complaint #11092232 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT'S MOTHER OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE FRONT AND REAR DRIVERS SIDE, AND THE FRONT AND REAR PASSENGER SIDE WINDOWS BECAME INOPERABLE. ALL MENTIONED WINDOWS WOULD INDEPENDENTLY OPEN AND CLOSE. THE CONTACT ALSO STATED THAT ALL OF THE DOORS LOCKED AND UNLOCKED INDEPENDENTLY. THE CONTACT MENTIONED THAT THE A.C. UNIT FAILED. THE VEHICLE WAS TAKEN TO ALL STAR DODGE CHRYSLER JEEP RAM AT 11503 ST CHARLES ROCK RD, BRIDGETON, MO 63044, (314) 291-2050 WHERE IT WAS DIAGNOSED THAT THE POWER CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,393. UPDATED 09/01/17*LJ THE CONSUMER STATED THE BACK WINDOWS WOULD ROLL DOWN AND THE SLIDING SIDE DOOR WOULD OPEN AND CLOSE, EVEN AFTER THE ALARM WAS SET.
NHTSA complaint #11006548 — an unverified report by a vehicle owner.
EQUIPMENT
ON THURSDAY OCTOBER 13, I WAS GETTING AN ITEM FROM BACK OF MY CAR. I HIT MY HEAD ON THE HANGING T.V. I WENT IN TO MY WORK AND WE CALLED A FAMILY MEMBER WHO TOOK ME INTO MY DR. OFFICE. I HAD A CUT ON TOP OF MY HEAD AND THEY HAD TO PUT STAPLES ON TOP OF MY HEAD...BY SUNDAY, I WAS IN SUCH PAIN, I WENT IN TO SEE THE DOCTOR ON MONDAY WHICH THEY SENT ME TO THE HOSPITAL FOR A SCAN TEST ON MY HEAD...I END UP HAVING POST CONCUSSION AND I MISS 7 DAYS OF WORK....MY BIGGEST CONCERN IS FOR MY GRANDKIDS, THEY COULD GOTTEN VERY HURT ON THE T.V..SHARP CORNER...I AM GOING TO ASK MY SON TO TAPE THE T.V.S UP SO NO ONE ELSE CAN GET HURT. YES, I DO HAVE A LOT OF PAIN, BUT IT COULD HAVE BEEN WORSE...
NHTSA complaint #10917941 — an unverified report by a vehicle owner.
EQUIPMENT
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 11V394000 (AIR BAGS, EQUIPMENT) AND 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT STATED EXPERIENCED THE FAILURES LISTED IN THE RECALLS. THE DEALER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. MA 10/2
NHTSA complaint #10745136 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN THE AIR CONDITIONER WAS TURNED ON, HOT AIR BLEW OUT. THE CONTACT OBSERVED THAT THE VEHICLE NEEDED FREON. THE CONTACT ADDED FREON TO THE VEHICLE AND THE AIR CONDITIONER STARTED WORKING PROPERLY. THE NEXT DAY THE AIR CONDITIONER FAILED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
NHTSA complaint #10735939 — an unverified report by a vehicle owner.
EQUIPMENT
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 10V611000 (EQUIPMENT), 11V394000 (AIR BAGS, EQUIPMENT), AND 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10732776 — an unverified report by a vehicle owner.
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 55 MPH WITH THE ACCELERATOR PEDAL ENGAGED, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE FAILURE RECURRED. IN ADDITION, THE CONTACT STATED THAT THE RADIO OVERHEATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE RADIO NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30.
NHTSA complaint #10722878 — an unverified report by a vehicle owner.
EQUIPMENT ADAPTIVE/MOBILITY
LETTER FROM CHRYSLER CORP, DATED 9/15/14, SUBJECT L25/NHTSA 14V-373, TITLES,"IMPORTANT SAFETY RECALL" STATED THAT THE PROBLEM IS " UPON STARTING YOUR VEHICLE THE FREQUENCY OPERATED BUTTON IGNITION KEY (FOBIK) MAY NOT FULLY SEAT IN THE "ON" POSITION......CHRYSLER INTENDS TO REPAIR YOUR VEHICLE FREE OF CHARGE....SIMPLY CONTACT YOUR CHRYSLER DEALER TO SCHEDULE AN APPOINTMENT. MY DEALER IS, DOUGLAS JEEP CHRYSLER DODGE, 2382 S. TAMIAMI TRAIL, VENICE, FL 34293. PHONE IS 941-484-8300. I HAVE CONTACTED THIS DEALER THREE TIMES AND THEY ALWAYS TELL ME CHRYSLER STILL HAS NOT FURNISHED THEM WITH THE REQUIRED PARTS. IT HAS NOW BEEN OVER 6 MONTHS SINCE I RED THE NOTICE. PLEASE HELP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10694255 — an unverified report by a vehicle owner.
EQUIPMENT ADAPTIVE/MOBILITY
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V378000 (EQUIPMENT) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10693942 — an unverified report by a vehicle owner.
EQUIPMENT
I CALLED DEALER REGARD RECALL#11V-139, MANUFACTURER RECALL#L25. THEY SAID THEY DID NOT HAVE PART. NUMEROUS CALLS AND THEY SAID DODGE HAS TO SEND THEM PART IT IS NOW MARCH AND NUTLL DO NOT HAVE PART.
NHTSA complaint #10691625 — an unverified report by a vehicle owner.
EQUIPMENT ADAPTIVE/MOBILITY
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HORN FAILED TO OPERATE AND THE AIRBAG LIGHT ILLUMINATED SPORADICALLY. ALSO, THE CRUISE CONTROL FEATURE WAS DISABLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 162,721.
NHTSA complaint #10662893 — an unverified report by a vehicle owner.
EQUIPMENT ADAPTIVE/MOBILITY
I WAS SOLD THIS CAR WITHOUT A SPARE TIRE OR JACK, AND WAS NOT INFORMED AT THE TIME OF SALE THAT THESE ARE NOT INCLUDED. THERE WAS ONLY AN AIR PUMP. I HAD A FLAT TIRE AND WAS STRANDED WHILE PREGNANT. THIS IS COMPLETELY UNSAFE.
NHTSA complaint #10662156 — an unverified report by a vehicle owner.
EQUIPMENT:ELECTRICAL
CPCS: I1440342A. CAR CHARGER. CONSUMER STATED SHE HAD THE CHARGER PLUGGED INTO THE OUTLET IN HER 2012 DODGE GRAND CARAVAN, AN IT STARTED SMOKING WITH NO DEVICE PLUGGED INTO IT.
NHTSA complaint #10589008 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE AIR CONDITIONING BROKE. AFTER SEVERAL TRIPS TO THE MECHANIC WHICH INCLUDED SEVERAL FILLINGS OF A/C REFRIGERANT (WHICH ALL LEAKED OUT IN THE ENVIRONMENT), DYE, AND HOURS OF LABOR, HE WAS STILL UNABLE TO FIND THE LEAK. AFTER GOING TO A DIFFERENT A/C SPECIALIST, THEY WERE ABLE TO FIND THE LEAK IN THE DISCHARGE HOSE. THE MECHANIC STATED THIS WAS NOT UNCOMMON FOR THIS MAKE AND MODEL, AS THIS HOSE DESIGN WAS FAULTY. MORE SPECIFICALLY, IT IS TOO SHORT. THE NEW DISCHARGE HOSE (PART# 4677577AC) CAME DIRECTLY FROM THE DEALER AND IS LONGER THAN THE ORIGINAL HOSE. THIS SAYS TO ME THAT DODGE ADMITS THE OLD PART WAS FAULTY, AS THEY ARE REPLACING IT WITH A LONGER HOSE THAN WAS INITIALLY PUT IN THE VEHICLE. AFTER ALL WAS SAID AND DONE, THE COST WAS NEARLY $600 TO FIX THIS ISSUE, NOT TO MENTION DAMAGE DONE TO THE ENVIRONMENT, WHICH ALL COULD HAVE BEEN AVOIDED BY REPLACING A SIMPLE HOSE.
NHTSA complaint #10575545 — an unverified report by a vehicle owner.
TRAILER HITCHES
S10 APPROPRIATE HANDLING- LETTER TO THE SECRETARY FROM CONSTITUENT RE UTILITY TRAILER SAFETY. *SMD THE DRIVER OF A MINIVAN ALONG WITH SIX OTHER PEOPLE WERE KILLED IN A HEAD-ON COLLISION ON A RURAL ROAD, WHEN IT WAS STRUCK BY A TRAILER LOADED WITH CRUSHED VEHICLES, THAT HAD BROKEN LOOSE FROM A TRACTOR TRAILER HEADING IN THE OPPOSITE DIRECTION.
NHTSA complaint #10515254 — an unverified report by a vehicle owner.
EQUIPMENT
2008 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO A DEFECTIVE KEY FOB. *SMD THE CONSUMER STATED THE KEY FOBS NEVER WORKED PROPERLY AND ON TWO OCCASIONS, HE WAS LEFT STRANDED FAR FROM HOME, BECAUSE HE WAS UNABLE TO START THE VEHICLE. THE CONSUMER STATED HE CURRENTLY HAS ONE KEY FOB THAT WORKS, AND ONE THAT DOESN'T WORK, AND IT NEEDS TO BE REPLACED. THE DEALER INFORMED THE CONSUMER, THEY WOULD NOT REPLACE THE KEY FOB FREE OF CHARGE. THE CONSUMER WAS INFORMED IT WOULD COST $250 FOR THE KEY FOB, PLUS TO REPROGRAM IT.
NHTSA complaint #10510082 — an unverified report by a vehicle owner.
EQUIPMENT
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE ELECTRONIC THROTTLE CONTROL WARNING LAMP ILLUMINATED AND THE VEHICLE SUDDENLY DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 34,200 AND THE CURRENT MILEAGE WAS 37,800. ....UPDATED 10/11/12 *BF THE CONSUMER STATED ROYAL CHRYSLER DIAGNOSED THE FAILURE TO BE BECAUSE OF THE HANDICAPPED EQUIPMENT INSTALLED BY ACCESS UNLIMITED. UPDATED 10/17/2012
NHTSA complaint #10476601 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
2008 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO RECALL LO1, K25, J29 CONCERNING THE OCCUPANT RESTRAINT CONTROLLER *TGW THE CONSUMER HAD TO RETURN TO THE DEALER BECAUSE STEAM STARTED COMING FROM UNDER THE HOOD, AFTER THE RECALL WAS PERFORMED. *JB THE CONSUMER REFERENCED RECALL # 14V373000. THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. UPDATED 11/13/14*JB UPDATED 01/22/15.
NHTSA complaint #10466246 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE AIR CONDITIONING ON MY VEHICLE STOPPED WORKING. TOOK IT TO A SERVICE CENTER FOR REPAIR. (DID NOT USE DEALERSHIP BECAUSE THE SERVICE IS TERRIBLE AND CAR WAS OUT OF WARRANTY) REPAIR WAS MADE AND THE SHOP EVEN POINTED OUT THE FLAW IN THE PART AND THAT IT HAD BE REDESIGNED. FOUND OUT THAT A CUSTOMER SATISFACTION NOTIFICATION K04 HAD BEEN ISSUED FOR THE A/C DISCHARGE HOSE WHICH IS WHAT WAS REPLACED ON MY VEHICLE. CONTACTED CHRYSLER AND CLAIM FOR REIMBURSEMENT WAS DENIED BECAUSE MY VEHICLE VIN DID NOT QUALIFY EVEN THOUGH IT WAS THE CORRECT MODEL YEAR, DURING THE BUILD PERIOD, THE CORRECT ENGINE TYPE IN A COLD WEATHER STATE AND EXACTLY THE PART THAT WAS RECALLED FOR OTHER VANS. APPARENTLY CHRYSLER IS NOT WILLING TO REIMBURSE AND DO THE RIGHT THING FOR A PART THEY KNOW IS BAD SO I WAS TOLD MY ONLY WAY TO GET ANY REIMBURSEMENT MAY BE TO FILE HERE AND IF ENOUGH OTHER PEOPLE HAVE THE SAME ISSUE THAT ANOTHER RECALL MAY GO OUT IN WHICH MY CAR WOULD QUALIFY.
NHTSA complaint #10463933 — an unverified report by a vehicle owner.
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TL* THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. THE CONTACT ATTEMPTED TO START THE IGNITION THREE TIMES AND THE ENGINE IMMEDIATELY STALLED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE VEHICLE CONTINUED TO REMAIN AT THE DEALER FOR FURTHER INVESTIGATION WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE PROBLEM. IN ADDITION, THE WIRING TO THE DOME LIGHT WAS FAULTY WHICH CAUSED THE DOME LIGHT TO MELT TWO YEARS PRIOR TO THE MOST RECENT FAILURE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. ....UPDATED 08-24-12 *BF THE CONSUMER STATED WHEN THE VEHICLE'S ENGINE TURNED OFF THE INSTRUMENT CLUSTER REMAINED ILLUMINATED. THE RADIO SWITCHES STATIONS, TURNS ON THE CD PLAYER, AND SWITCHES BETWEEN AM/FM. THE DEALERSHIP ACKNOWLEDGED THERE IS AN ELECTRICAL PROBLEM BUT, CANNOT FIND THE PROBLEM. UPDATED 08/30/2012
NHTSA complaint #10462275 — an unverified report by a vehicle owner.