FaultScore

FaultScore report

2004 Dodge Grand Caravan problems

Owners have filed 144 complaints about the 2004 Dodge Grand Caravan with NHTSA between 2003 and 2021. The largest single group is the fuel & propulsion. Across this model's run it ranks 27 of 28 worst.

A

FaultScore 22/100

Higher is worse. Measured against the other years of the Dodge Grand Caravan.

How this is worked out

The numbers

144

Complaints

4

Crashes reported

2

Fires reported

2

Injuries reported

84,000 mi

Median mileage at failure

Half of reported failures happened before this

23%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 11 vs 50 Severity 29 vs 50 Early failure 40 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 11
Against the median year of the Dodge Grand Caravan. 50 means typical for this model; 100 means roughly double.
Severity — 29
5.6% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 40
23% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2004 compares with every other Dodge Grand Caravan

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2004 Dodge Grand Caravan

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Median failure at 100,000 miles

Engine & Cooling 20 13.9%

0 crashes, 1 fires · median 80,000 mi

Brakes 19 13.2%

2 crashes, 0 fires · median 54,655 mi

Steering 14 9.7%

Median failure at 23,000 miles

Median failure at 99,680 miles

Doors, Latches & Locks 9 6.3%

Median failure at 85,000 miles

Airbags 5 3.5%

2 crashes, 0 fires · median 73,900 mi

Lights 4 2.8%

0 crashes, 1 fires · median 110,340 mi

Body & Structure 4 2.8%

Median failure at 86,440 miles

Equipment & Accessories 3 2.1%

Median failure at 34,480 miles

Tires 3 2.1%

Median failure at 34,300 miles

Windows, Mirrors & Wipers 3 2.1%

Median failure at 43,825 miles

Suspension 3 2.1%

Median failure at 20,000 miles

Transmission & Drivetrain 3 2.1%

Median failure at 69,700 miles

Other & Unspecified 2 1.4%

Median failure at 142,500 miles

Seats 2 1.4%

Median failure at 102,000 miles

Seat Belts 1 0.7%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Pads 4 17.4%
Rotor 4 17.4%
Rack AND Pinion 3 13.0%
Latch 3 13.0%
Engine 3 13.0%
Belts AND Associated Pulleys 2 8.7%
Door 2 8.7%
Tank Assembly 2 8.7%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 5 4.3%
1,000 – 9,999 miles 1 0.9%
10,000 – 24,999 miles 16 13.9%
25,000 – 49,999 miles 13 11.3%
50,000 – 74,999 miles 14 12.2%
75,000 – 99,999 miles 26 22.6%
100,000 – 149,999 miles 22 19.1%
150,000+ miles 18 15.7%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Dec 2003 peak 9 Nov 2021

NHTSA investigations into the 2004 Dodge Grand Caravan

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

DP14002 Opened 5 Sep 2014 Closed 6 Apr 2015 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Engine Stall After Refueling

This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information reques...

Recalls on the 2004 Dodge Grand Caravan

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

07E104000

VISIBILITY:GLASS, SIDE/REAR

CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

Risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.

04V386000

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Risk: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

03E053000

FUEL SYSTEM, GASOLINE

CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE THE FUEL LINES TO LEAK.

Risk: A POSSIBLE FIRE CAN OCCUR IN THE PRESENCE OF AN IGNITION SOURCE.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2019420 5,327 units in Canada

Other

Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.

Recall 2004276 150,116 units in Canada

Steering

On certain minivans equipped with a 3.3L or 3.8L engine, the upper power steering cooler hose could split, causing a fluid leak. Power steering fluid leakage in the presence of an ignition source can result in an underhood fire. Correction: Dealers will replace the upper power steering hose.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Buena Park, CA Crash 1 injured

AIR BAGS

The contact owns a 2004 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, another vehicle crashed into the rear passenger side of the vehicle. The air bags failed to deploy. The air bags warning light illuminated. The contact stated that her face hit the steering wheel. A police report was filed. The contact drove to the nearest hospital, however, she was unconscious upon arrival and was transported inside the hospital. The vehicle was towed to the contact's residence. The contact had been seeking medical assistance. The dealer was notified of the failure and informed the contact that her VIN was not included in a recall related to the failure. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was unknown.

NHTSA complaint #11441320 — an unverified report by a vehicle owner.

at 121,000 miles Abington, MA Fire

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. THE CONTACT WAS DRIVING 15 MPH WHEN THE SMELL OF BURNED RUBBER EMITTED INSIDE OF THE VEHICLE AND FLAMES WERE VISIBLE FROM UNDER THE HOOD. IN ADDITION, THE HEAD LIGHTS FAILED TO ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS DESTROYED AND THE FIRE WAS EXTINGUISHED. THE VEHICLE WAS TAKEN TO THE DEALER BUT NOT REPAIRED. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS UNAVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 121,000.

NHTSA complaint #10444645 — an unverified report by a vehicle owner.

at 121,000 miles Abington, MA Fire

ENGINE AND ENGINE COOLING

TL* THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. THE CONTACT WAS DRIVING 15 MPH WHEN THE SMELL OF BURNED RUBBER EMITTED INSIDE OF THE VEHICLE AND FLAMES WERE VISIBLE FROM UNDER THE HOOD. IN ADDITION, THE HEAD LIGHTS FAILED TO ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS DESTROYED AND THE FIRE WAS EXTINGUISHED. THE VEHICLE WAS TAKEN TO THE DEALER BUT NOT REPAIRED. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS UNAVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 121,000.

NHTSA complaint #10444645 — an unverified report by a vehicle owner.

at 70,000 miles Kansas City, MO Crash 1 injured

AIR BAGS

TL*THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE CONTACT SUSTAINED A HEAD CONCUSSION, LEFT KNEE INJURY AND SUFFERED BODY PAIN. THE DRIVER SIDE SEAT BELT WEBBING WOULD NOT SECURE TIGHTLY AND CAUSED THE DRIVER TO STRIKE THE STEERING WHEEL. THE AIR BAGS FAILED TO DEPLOY WITH THE IMPACT INVOLVED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND REPAIRED FOR THE BODY DAMAGES. IN ADDITION, THE POWER TRAIN CONTROL MODULE, SENOR AND COILS WERE IN THE PROCESS OF BEING REPLACED BY THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS UNAVAILABLE.

NHTSA complaint #10353307 — an unverified report by a vehicle owner.

at 85,000 miles Warren, MI Crash

SERVICE BRAKES, HYDRAULIC

TL*THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. THE CONTACT HAS BEEN EXPERIENCING BRAKE FAILURES AND THE BRAKE INDICATOR WOULD ILLUMINATE SPORADICALLY WITHOUT WARNING. WHILE DRIVING 30 MPH, THE BRAKE LIGHT ILLUMINATED AND THE CONTACT ATTEMPTED TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL. THE BRAKE PEDAL EXTENDED TO THE FLOOR. THE CONTACT CRASHED INTO THE REAR END OF THE PRECEDING VEHICLE. THE VEHICLE WAS SEVERELY DAMAGED. THE AIR BAGS FAILED TO DEPLOY AND A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE HAD TO BE TOWED TO HIS RESIDENCE. THE INSURANCE COMPANY WILL SEND SOMEONE TO INSPECT THE VEHICLE. THE CONTACT RECEIVED A TICKET FOR "FAILURE TO KEEP A VEHICLE IN CONTROL". HE WILL CALLTHE MANUFACTURER BECAUSE THE BRAKES HAD TO BE REPAIRED AT LEAST FOUR TIMES WITHIN THE LAST TWO YEARS. THE FAILURE MILEAGE WAS 85,000.

NHTSA complaint #10246560 — an unverified report by a vehicle owner.

at 84,000 miles Lisle, IL Crash

SERVICE BRAKES, HYDRAULIC

MASTER CYLINDER FAILED IN REAR BRAKE SYSTEM CAUSING BRAKES TO FAIL. BRAKE FAILURE WAS SOLE REASON FOR REAR END ACCIDENT CAUSING DAMAGE TO TWO VEHICLES.

NHTSA complaint #10236513 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Buena Park, CA Crash 1 injured

AIR BAGS

The contact owns a 2004 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, another vehicle crashed into the rear passenger side of the vehicle. The air bags failed to deploy. The air bags warning light illuminated. The contact stated that her face hit the steering wheel. A police report was filed. The contact drove to the nearest hospital, however, she was unconscious upon arrival and was transported inside the hospital. The vehicle was towed to the contact's residence. The contact had been seeking medical assistance. The dealer was notified of the failure and informed the contact that her VIN was not included in a recall related to the failure. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was unknown.

NHTSA complaint #11441320 — an unverified report by a vehicle owner.

at 200,000 miles Center, KY

UNKNOWN OR OTHER

SLIDING DOOR LOCKING ACTIVATOR FAILURE PREVENTS TO DOOR FROM BEING UNLOCKED MANUALLY WHICH IS A BIG SAFETY ISSUE BECAUSE REAR PASSENGERS CANNOT EXIT THEM DOORS AND THEREFORE HAVE TO CLIMB OVER THE CONSOLE AND FRONT SEATS TO EXIT .. THIS IS A BIG PROBLEM AFFECTING ALL GRAND CARAVAN AND CARAVANS WITH POWER LOCK AND SLIDING DOORS. I WILL REPEAT THIS YOU CANNOT UNLOCK THE DOOR MANUALLY IF THE ACTUATOR FAILS WHICH PREVENTS PASSENGERS FROM EXITING THE VEHICLE IN THE CASE OF AN EMERGENCY AND CHRYSLER NEEDS TO RECALL THESE VEHICLES AND REPAIR THEM SO THE LOCKS CAN BE UNLOCK UNDER ALL CIRCUMSTANCES FROM THE INSIDE

NHTSA complaint #11403971 — an unverified report by a vehicle owner.

at 213,000 miles American Fork, UT

ENGINE

TL* THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING, THE VEHICLE OVERHEATED WITHOUT WARNING. THE FAILURE OCCURRED SEVERAL TIMES. THE CONTACT STATED AS PRECAUTION THE VEHICLE WAS STOPPED TO ALLOW THE ENGINE TO COOL DOWN. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR WAS THE MANUFACTURED NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 213,000.*DT CONSUMER STATED AFTER CHANGING THE THERMOSTAT PIECES OF PLASTIC CAME OUT OF THE MOTOR. PROBLEM WITH OVERHEATING HAS OCCURED FOR 4 YEARS. *JB*DT

NHTSA complaint #11319349 — an unverified report by a vehicle owner.

at 260,000 miles Saint Marys, WV

FUEL/PROPULSION SYSTEM

HAIRLINE CRACKS IN FUEL PUMP OUTLET JUST BEFORE CONNECTING TO FUEL LINE LEADS TO STRONG FUEL SMELL AND FUEL VAPORS ALL AROUND VEHICLE. FUEL PUMP NEEDS REPLACEMENT TO REPAIR THIS DANGEROUS CONDITION. HIGHLY SUGGEST DIFFERENT FUEL PUMP DESIGN THAT IS NOT PRONE TO HAIRLINE CRACKS AND POTENTIAL FIRE HAZARD AS FUEL LEAK IS ABOUT ONE FOOT AWAY FROM A HOT MUFFLER AND A TOSSED CIGARETTE OR OTHER SPARK COULD CAUSE A FIRE OR EXPLOSION.

NHTSA complaint #11253106 — an unverified report by a vehicle owner.

at 115,000 miles Wappingers Fals, NY

FUEL/PROPULSION SYSTEM

AFTER FILLING THE GAS TANK, WITHIN A FEW MILES THE VEHICLE WILL STALL. DODGE ALREADY HAS EXTENDED THE WARRANTY ON THE FUEL TANK OF VEHICLE BUILT AFTER SEPTEMBER 2003 BUT MINE WAS BUILT AUGUST 5 2003 SO IT IS OUTSIDE THEIR WINDOW. THIS IS A VERY DANGEROUS ISSUE BECAUSE IT HAS HAPPENED TO ME ON THE HIGHWAY AT 55 MILES AN HOUR AND I THEN HAVE NO POWER AND NEED TO GET OUT OF THE WAY OF TRAFFIC THAT IS GOING TO RUN ME OVER.

NHTSA complaint #10924275 — an unverified report by a vehicle owner.

at 150,000 miles Mechanicsville, MD

FUEL/PROPULSION SYSTEM

EVERY TIME WE FILL THE FUEL TANK THE CARAVAN CUTS OFF AND RIDES VERY ROUGH. THE RECALL ON THE DODGE CARAVAN WAS ON VANS BUILD STARTING ON 09/01/2003 MY CARAVAN WAS BUILT ON 09/29/2013.

NHTSA complaint #10824863 — an unverified report by a vehicle owner.

at 70,000 miles Mechanicsville, MD

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, IT STALLED WITHOUT WARNING. AFTER SEVERAL ATTEMPTS THE VEHICLE WAS ABLE TO RESTART BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

NHTSA complaint #10823476 — an unverified report by a vehicle owner.

at 160,000 miles Greensboro, NC

FUEL/PROPULSION SYSTEM

ENGINE STALLS OUT 10 OR 15 SECONDS AFTER FILLING THE GAS TANK. USUALLY ON THE HIGHWAY YOU ARE TURNING ON TO. ITS BEEN DOING THIS FOR A COUPLE OF YEARS.

NHTSA complaint #10819667 — an unverified report by a vehicle owner.

at 75,000 miles Grand Forks, ND

FUEL/PROPULSION SYSTEM

THE VEHICLE STALLS OUT AFTER FILLING AT THE GAS STATION. REPORTEDLY DUE TO AN ISSUE WITH THE CHECK VALVE AND REQUIRES THE ENTIRE FUEL TANK TO BE REPLACED.

NHTSA complaint #10744730 — an unverified report by a vehicle owner.

at 100,000 miles Baytown, TX

ENGINE AND ENGINE COOLING

TL* THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. WHILE DRIVING 45 MPH, THE TEMPERATURE GAUGE ON THE INSTRUMENT PANEL STARTED GOING TO THE RED SIDE; INDICATING THAT THE VEHICLE WAS HAVING TROUBLE REGULATING THE ENGINE COOLING SYSTEM. THE CONTACT ALSO STATED THAT THERE WAS A STRONG ODOR OF FUEL ENTERING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND CARBON FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

NHTSA complaint #10731299 — an unverified report by a vehicle owner.

at 100,000 miles Baytown, TX

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. WHILE DRIVING 45 MPH, THE TEMPERATURE GAUGE ON THE INSTRUMENT PANEL STARTED GOING TO THE RED SIDE; INDICATING THAT THE VEHICLE WAS HAVING TROUBLE REGULATING THE ENGINE COOLING SYSTEM. THE CONTACT ALSO STATED THAT THERE WAS A STRONG ODOR OF FUEL ENTERING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND CARBON FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

NHTSA complaint #10731299 — an unverified report by a vehicle owner.

at 33,000 miles Stronghurst, IL

FUEL/PROPULSION SYSTEM

AFTER FUELING THE CHECK ENGINE LIGHT IS NOW ON AND INDICATES AN EMISSIONS LEAK WHICH CAUSES VAPORS TO NOW BUILD UP INSIDE THE VAN AFTER EVERY REFUELING. IF FILLED TO CAPACITY THE VEHICLE WILL ALSO STUTTER AND SOMETIMES COMPLETELY STALL SHORTLY AFTER FUELING.

NHTSA complaint #10722552 — an unverified report by a vehicle owner.

at 115,000 miles Antioch, TN

FUEL/PROPULSION SYSTEM

I WENT TO THE GAS STATION AND FILLED MY GAS TANK, NOT TOPPING IT OFF, AND AS SOON AS I TURNED OUT OF THE STATION ON A MAJOR ROAD THE VEHICLE STALLED AND ALMOST RESULTING IN AN ACCIDENT. AFTER A QUICK RESTART THE VAN RAN FINE AND I WAS ABLE TO DRIVE FROM NASHVILLE, TN TO ATLANTA, GA WITH NO PROBLEMS. BUT WHEN I FILLED UP AGAIN IN ATLANTA, RIGHT AFTER PULLING OUT OF THE GAS STATION THE VEHICLE STALLED AGAIN, IN THE MIDDLE OF A BUSY INTERSECTION. THIS PROBLEM IS WIDELY REPORTED ACROSS DODGE AND CHRYSLER VANS, WITH OVER 100 COMPLAINTS ON THIS WEBSITE. I'M HOPING THIS ISSUE WITH THE GAS TANK/SENSORS WILL BE ADDRESS. THANK YOU.

NHTSA complaint #10722724 — an unverified report by a vehicle owner.

at 109,000 miles Central Point, OR

FUEL/PROPULSION SYSTEM

EVERY TIME I FILL MY TANK (I DO NOT TOP OFF), WITHIN A FEW MINUTES OF LEAVING THE STATION, THE VAN DIES. IT NORMALLY RE-STARTS, BUT IT TAKES QUITE A LOT OF GAS PEDAL PUMPING. THIS IS DANGEROUS WHEN IT HAPPENS IN THE MIDDLE OF AN INTERSECTION. I HAD THE FUEL PUMP AND FILTER REPLACED AND THAT DID NOT SOLVE THE PROBLEM. NOW I UNDERSTAND THAT THE VALVE ON TOP OF THE TANK IS AT FAULT, BUT YOU HAVE TO REPLACE THE ENTIRE TANK. THIS IS A DESIGN FLAW AND NEEDS TO BE CORRECTED.

NHTSA complaint #10716797 — an unverified report by a vehicle owner.

at 108,000 miles Clearwater, FL

FUEL/PROPULSION SYSTEM

WHILE MAKING LEFT THE VEHICLE STALLED WHILE IN MOTION IN THE MIDDLE OF MAJOR INTERSECTION. AFTER A 20 OR SO SECONDS, THE VEHICLE ENGINE TURNED ON. ANOTHER INCIDENT, APPROXIMATELY A YEAR AGO, WHILE TRAVELING 60+ MILES ON MAJOR INTERSTATE, THE VEHICLE AGAIN SHUT DOWN WHILE IN MOTION. I HAD TO COAST THE VEHICLE, WITH LOSS OF POWER, TO MEDIAN ON THE INTERSTATE. AFTER ABOUT A MINUTE OR SO, THE VEHICLE TURNED ON. ALWAYS UPON FILLING THE GAS TANK, THE VEHICLE STALLS WHILE EXITING THE GAS STATION OR SHORTLY THEREAFTER. AFTER A MINUTE, THE VEHICLE IS ABLE TO TURN BACK ON.

NHTSA complaint #10713706 — an unverified report by a vehicle owner.

at 124,000 miles Byron Center, MI

FUEL/PROPULSION SYSTEM

CAR SHUTS OFF AFTER FILLING THE GAS TANK. THIS HAS HAPPENED SEVERAL TIMES. ALWAYS ON THE ROAD AND IN TRAFFIC.

NHTSA complaint #10702901 — an unverified report by a vehicle owner.

at 150,000 miles South Mills, NC

FUEL/PROPULSION SYSTEM

AFTER FILLING MY '04 GRAND CARAVAN WITH FUEL AND ATTEMPTING TO LEAVE THE PUMP MY CARAVAN SHUTS OFF. THIS HAS BEEN ON AN ONGOING ISSUE FOR OVER 2 YEARS. AFTER SEVERAL REPAIR ATTEMPTS I WAS TOLD TODAY THAT THE VAPOR SEPARATOR VALVE LOCATED ON TOP OF THE GAS TANK IS FAULTY. A VALVE THAT DODGE DOES NOT MAKE AVAILABLE FOR REPAIR. THE ONLY "FIX" THAT IS OFFERED IS TO REPLACE THE ENTIRE TANK OF WHICH I WAS TOLD TODAY WOULD BE $1600.

NHTSA complaint #10683697 — an unverified report by a vehicle owner.

at 80,000 miles Albuquerque, NM

FUEL SYSTEM, GASOLINE

EVERY TIME I FILL UP THE VAN, AS SOON AS I PULL OUT OF THE GAS STATION IT WILL IDLE ROUGH, HESITATE, OR DIE ALL TOGETHER. I COULD HAVE 1/2 TANK AND ADD MAYBE 5 GAL OF GAS AND IT WILL DO THE SAME THING. I SAW ONLINE THAT I AM NOT THE ONLY ONE THAT HAD THIS ISSUE. IT RANGES FOR DIFFERENT YEARS AND COME TO FIND OUR IT HAS TO DO WITH A VALVE ABOVE THE TANK AND CANT BE REPLACED SINGLY BUT THE WHOLE TANK FOR $1600 PLUS LABOR. THIS IS A SAFETY ISSUE BECAUSE THIS THING HAS HAPPEN IN THE MIDDLE OF AN INTERSECTION WHILE TURNING. I CALLED MELLOY DODGE HERE IN ALBUQUERQUE NM AND THEY RIGHT SHOT ME DOWN ABOUT AS QUICK IT TOOK TO DIAL THE PHONE NUMBER.

NHTSA complaint #10668094 — an unverified report by a vehicle owner.

at 241,000 miles Kaukauna, WI

AIR BAGS

I WAS DRIVING AND THE PASSENGER SIDE AIRBAG DEPLOYED. THERE WAS NO ONE IN THE PASSENGER SEAT AND NO ACCIDENT TO CAUSE THE AIRBAG TO BLOW.

NHTSA complaint #10667399 — an unverified report by a vehicle owner.

Terre Haute, IN

FUEL/PROPULSION SYSTEM

THE FUEL PUMP HAS HAIR LINE FRACTURES IN MULTIPLE PLACES OF FUEL PUMP IN AND IS LEAKING GAS LOOKS LIKE ITS BEEN THERE FOR AWHILE BUT I JUST NOTICED IT IN JULY IV BEEN READING UP ON IT AND THERE'S. BEEN ALOT OF PEOPLE WITH THE SAME PROBLEM WITH 04 DODGE GRANDCARE VANS SXT AND OTHERS MODELS ALSO...... THANKS.

NHTSA complaint #10667398 — an unverified report by a vehicle owner.

at 75,000 miles Virginia Beach, VA

ENGINE

AFTER TAKING ON GAS, ENGINE WILL SOMETIMES STUMBLE AND MOST OF THE TIME QUIT RUNNING. TRIED NOT OVER FILLING IT AND IT STILL WILL JUST DIE SOMETIME AFTER TAKING ON GAS. ON TWO OCCASIONS, IT DID THIS AFTER HITTING HIGHWAY SPEEDS. IT WOULD SUDDENLY LOSE POWER AND YOU HAD TO PULL OFF THE ROAD. IT WOULD NORMALLY START BACK UP AND HAVE NO MORE PROBLEMS UNTIL NEXT FILL UP. BECAUSE OF THIS, WE DON'T FILL UP AND HIT THE ROAD. WE DRIVE AROUND BEFORE DRIVING AT HIGHWAY SPEEDS. ONCE, IT DIED IN FRONT OF SEVERAL CARS AND A BIG TRUCK HAD TO BRAKE HARD AND SWERVE OFF THE ROAD. SO FAR, THERE HAS NOT BEEN ANY KNOWN ACCIDENTS BUT FEEL IT IS A MATTER OF TIME BEFORE SOMEONE GETS HURT. THE MECHANIC SAID IT WAS SOMETHING WRONG WITH A VALVE IN GAS TANK AND THAT YOU CAN'T BUY THE PART. WE DON'T LOAN OUR VAN TO THE KIDS ANYMORE SINCE MY OLDEST DAUGHTER ALMOST CAUSED A WRECK AND ALMOST GOT HIT WHEN THE VAN LOST POWER.

NHTSA complaint #10638411 — an unverified report by a vehicle owner.

at 75,000 miles Virginia Beach, VA

FUEL/PROPULSION SYSTEM

AFTER TAKING ON GAS, ENGINE WILL SOMETIMES STUMBLE AND MOST OF THE TIME QUIT RUNNING. TRIED NOT OVER FILLING IT AND IT STILL WILL JUST DIE SOMETIME AFTER TAKING ON GAS. ON TWO OCCASIONS, IT DID THIS AFTER HITTING HIGHWAY SPEEDS. IT WOULD SUDDENLY LOSE POWER AND YOU HAD TO PULL OFF THE ROAD. IT WOULD NORMALLY START BACK UP AND HAVE NO MORE PROBLEMS UNTIL NEXT FILL UP. BECAUSE OF THIS, WE DON'T FILL UP AND HIT THE ROAD. WE DRIVE AROUND BEFORE DRIVING AT HIGHWAY SPEEDS. ONCE, IT DIED IN FRONT OF SEVERAL CARS AND A BIG TRUCK HAD TO BRAKE HARD AND SWERVE OFF THE ROAD. SO FAR, THERE HAS NOT BEEN ANY KNOWN ACCIDENTS BUT FEEL IT IS A MATTER OF TIME BEFORE SOMEONE GETS HURT. THE MECHANIC SAID IT WAS SOMETHING WRONG WITH A VALVE IN GAS TANK AND THAT YOU CAN'T BUY THE PART. WE DON'T LOAN OUR VAN TO THE KIDS ANYMORE SINCE MY OLDEST DAUGHTER ALMOST CAUSED A WRECK AND ALMOST GOT HIT WHEN THE VAN LOST POWER.

NHTSA complaint #10638411 — an unverified report by a vehicle owner.

at 100,000 miles Greensburg, PA

ENGINE

FOR THE PAST FOUR YEARS OR SO, ALMOST EVERY TIME AFTER FILLING UP THE GAS TANK, THE 2004 DODGE GRAND CARAVAN ANNIVERSARY EDITION STALLS. I CAN BE JUST PULLING AWAY FROM THE PUMP WHEN IT HAPPENS, OR STOPPED AT A STOP LIGHT WITHIN A FEW MINUTES FROM LEAVING THE GAS STATION. YOU CAN FEEL THE CAR 'JUMP' LIKE SOMEONE IS PRESSING THE GAS PEDAL QUICKLY AND IT JERKS THE VAN A BIT FORWARD. THEN IT STALLS. IT TAKES A FEW TURNS OF THE KEY AND PRESSING THE GAS PEDAL VERY QUICKLY AND FORCEFULLY TO GET IT STARTED AGAIN. I HAVE GOTTEN INTO THE HABIT OF DRIVING THE VAN AROUND A PARKING LOT FOR A FEW MINUTES UNTIL IT FEELS BACK TO NORMAL BEFORE PULLING OUT INTO TRAFFIC, AS I'M CONCERNED IT WILL STALL OUT IN THE MIDDLE OF TRAFFIC. THIS ONLY HAPPENS RIGHT AFTER FILLING UP THE GAS TANK. IT CONCERNS ME NOW MORE THAN EVER SINCE MY SON IS LEARNING HOW TO DRIVE AND I WANT HIM TO BE SAFE.

NHTSA complaint #10637669 — an unverified report by a vehicle owner.

at 100,000 miles Greensburg, PA

FUEL/PROPULSION SYSTEM

FOR THE PAST FOUR YEARS OR SO, ALMOST EVERY TIME AFTER FILLING UP THE GAS TANK, THE 2004 DODGE GRAND CARAVAN ANNIVERSARY EDITION STALLS. I CAN BE JUST PULLING AWAY FROM THE PUMP WHEN IT HAPPENS, OR STOPPED AT A STOP LIGHT WITHIN A FEW MINUTES FROM LEAVING THE GAS STATION. YOU CAN FEEL THE CAR 'JUMP' LIKE SOMEONE IS PRESSING THE GAS PEDAL QUICKLY AND IT JERKS THE VAN A BIT FORWARD. THEN IT STALLS. IT TAKES A FEW TURNS OF THE KEY AND PRESSING THE GAS PEDAL VERY QUICKLY AND FORCEFULLY TO GET IT STARTED AGAIN. I HAVE GOTTEN INTO THE HABIT OF DRIVING THE VAN AROUND A PARKING LOT FOR A FEW MINUTES UNTIL IT FEELS BACK TO NORMAL BEFORE PULLING OUT INTO TRAFFIC, AS I'M CONCERNED IT WILL STALL OUT IN THE MIDDLE OF TRAFFIC. THIS ONLY HAPPENS RIGHT AFTER FILLING UP THE GAS TANK. IT CONCERNS ME NOW MORE THAN EVER SINCE MY SON IS LEARNING HOW TO DRIVE AND I WANT HIM TO BE SAFE.

NHTSA complaint #10637669 — an unverified report by a vehicle owner.

EL Paso, TX

ENGINE

TL* THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. AFTER REFUELING THE VEHICLE AND DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint #10633507 — an unverified report by a vehicle owner.