Owners have filed 1,737 complaints
about the 1999 Ford Explorer with NHTSA between 1999 and 2023.
The largest single group is the tires.
Across this model's run it ranks 7 of 34 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 71
Against the median year of the Ford Explorer. 50 means typical for this
model; 100 means roughly double.
Severity — 88
17.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 18
11% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
71.9%
1,000 – 9,999 miles
71.9%
10,000 – 24,999 miles
123.3%
25,000 – 49,999 miles
3910.6%
50,000 – 74,999 miles
10227.7%
75,000 – 99,999 miles
6617.9%
100,000 – 149,999 miles
8523.1%
150,000+ miles
5013.6%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 1999peak 144Nov 2023
NHTSA investigations into the 1999 Ford Explorer
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP05005Opened 22 Sep 2005Closed 4 Jan 2006ENGINE AND ENGINE COOLING:ENGINE
SPARK PLUG EJECTION FROM CYLINDER HEAD
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN A...
PE03020Opened 21 May 2003Closed 5 Sep 2003SEATS:FRONT ASSEMBLY:RECLINER
FRONT SEAT BACK RECLINER ATTACHMENT
BY LETTER DATED AUGUST 4, 2003, FORD NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V281) INVOLVING CERTAIN MODEL YEAR (MY) 1998-2001 FORD EXPLORER / MERCURY MOUNTAINEER 4-DOOR, MY 1998-2000 FORD EXPLORER 2-DOOR AND MY 2001-2002 FORD EXPLORER SPORT AND SPORT TRAC VEHICLES EQUIPPED WITH HIGH BACK SEATS.COMPLAINTS ALLEGE THAT THE DRIVER'S SEAT BACK RECLINED WITHOUT WARNING.A BOLT BETWEEN THE UPPER SEAT RECLINER ATTACHMENT AND THE SEAT BACK FRAME MAY FRACTURE.FORD WILL REPLACE THE BOLT THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME ON THE...
EA01008Opened 26 Feb 2001Closed 25 Apr 2002SEAT BELTS:FRONT:WEBBING
SEAT BELT WEBBING
ODI OPENED PE00-044INVESTIGATION ON NOVEMBER 3, 2000, BASED ON A REPORT REGARDING THE DEATH OF THE OCCUPANT OF THE RIGHT FRONT SEAT IN A 2000 MODEL YEAR FORD EXPLORER XLS INVOLVED IN A ROLL-OVER CRASH.IT IS ALLEGED THAT THE WEBBING OF THE BUCKLE PORTION OF THE SEAT BELT ASSEMBLY FAILED DURING THE CRASH.THE OCCUPANT WAS PARTIALLY EJECTED FROM THE VEHICLE, THEREBY SUSTAINING FATAL INJURIES.THIS INVESTIGATION HAS BEEN OPENED FOR FURTHER STUDY.
SQ99026Opened 19 Nov 1999Closed 23 May 2000AIR BAGS
SQ99017Opened 9 Jun 1999Closed 22 Feb 2000POWER TRAIN
VEHICLE HESITATION/STALLING
Recalls on the 1999 Ford Explorer
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
09V399000
VEHICLE SPEED CONTROL
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Risk: A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
09E025000
EXTERIOR LIGHTING:HEADLIGHTS
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
09E012000
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
07V336000
VEHICLE SPEED CONTROL
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Risk: THIS COULD RESULT IN AN UNDERHOOD FIRE.
06E056000
FUEL SYSTEM, GASOLINE
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
Risk: FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
06E026000
EXTERIOR LIGHTING
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
03V280000
VEHICLE SPEED CONTROL:CABLES
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL AND 4.0L SOHC ENGINES, IF THE STRAND COVER ON THE SPEED CONTROL CABLE BECOMES FLARED AT THE END, THE SPEED CONTROL CABLE MAY BIND WHEN THE SPEED CONTROL IS ACTIVATED.
Risk: THE THROTTLE RETURN SPRING FORCE MAY NOT BE SUFFICIENT TO OVERCOME THE BINDING CONDITION WHEN THE SPEED CONTROL IS DISENGAGED. BRAKING FUNCTION WOULD BE MAINTAINED THOUGH STOPPING DISTANCES MAY BE INCREASED.
03V281000
SEATS:FRONT ASSEMBLY:RECLINER
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES AND DOES NOT JAM IN THE SEAT BACK FRAME, THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT, SUCH AS THE SECOND ROW SEAT CUSHION.
Risk: THE DRIVER COULD POTENTIALLY LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS DURING SUCH AN EVENT, INCREASING THE RISK OF A CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20194205,327 units in Canada
Other
Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.
Recall 2009292492,877 units in Canada
Other
On certain vehicles, the speed control deactivation switch may overheat, smoke, or burn, potentially resulting in an underhood fire. The condition may occur either when the vehicle is parked or when it is in operation. Correction: Dealers will install a new switch or fused wiring harness. Note: This is an expansion of recall 2005028 (05S28) for vehicles not previously included in the campaign.
Recall 2007258165,447 units in Canada
Electrical
On certain vehicles, the speed control deactivation switch may overheat, smoke, or burn, potentially resulting in an underhood fire. The failure mode appears to be different than that of Recall 2005028 (05S28). This time, the concern is with long term durability performance issues causing the switch to fail. Correction: Initially as an interim repair, owners will be instructed to return their vehicles to their dealers to have the speed control deactivation switch disconnected. As soon as replacement parts are available, owners will be instructed to return to the dealers for installation of a fused wiring harness designed to eliminate the potential risk of fire.
Recall 2006079366 units in Canada
Seats And Restraints
On certain Explorer, Explorer Sport and Explorer Sport Trac vehicles, the upper bolt on the driver's high back seat that attaches the seat recliner mechanism to the seat back frame could fracture. If this happens, the seat back may recline until it makes contact with an object behind the seat, such as the 2nd row seat cushion. The occupant could potentially lose contact with the steering wheel or foot pedals during such an event. Correction: Dealer will replace the driver's seat upper bolt.
Recall 200319056,363 units in Canada
Seats And Restraints
On certain Explorer, Explorer Sport and Explorer Sport Trac vehicles, the upper bolt on the driver's high back seat that attaches the seat recliner mechanism to the seat back frame could fracture. If this happens, the seat back may recline until it makes contact with an object behind the seat, such as the 2nd row seat cushion. The occupant could potentially lose contact with the steering wheel or foot pedals during such an event. Correction: Dealer will replace the driver's seat upper bolt.
Recall 200318928,596 units in Canada
Other
On certain Explorer, Explorer Sport and Explorer Sport Tract vehicles, the speed control cable strand cover could impact the conduit end fitting during speed control engagement. Repeated instance of this may result in flaring the cover end causing a binding condition when speed control is disengaged. Drivers may experience a high idle or a condition where it would appear speed control would not disengage. Braking function would be maintained though stopping distances may be increased. Correction: Dealer will replace the speed control cable.
Recall 20010035,281 units in Canada
Powertrain
On certain vehicles, the Powertrain Control Module may allow the vehicle to exceed the design intent top speed. At these extreme speeds. the vehicle may be capable of exceeding the speed rating of the tires. This could lead to tire failure and at these extreme speeds, may result in a crash. Correction: Powertrain Control Module will be reprogrammed with the latest calibration.
Recall 200007818,576 units in Canada
Electrical
On certain vehicles, the generic electronic module (GEM) may experience a condition referred to as "lock-up" in which the GEM controlled functions (front windshield wipers, interior lights, 4X4 system etc.) could not be turned ON or, in some cases if the function in ON, it could not be turned OFF. During this lock-up condition, these functions remain in their last known operating mode and do not respond to driver commands until electrical power is interrupted to the GEM. An inoperative front windshield wiper system could adversely affect driver visibility. Correction: Dealers will install a resistor in the GEM circuit which will prevent the electronic noise on the diagnostic link from affecting the GEM during vehicle operation.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 130,000 milesThonotosassa, FLCrash
VEHICLE SPEED CONTROL
ACCELERATION ( GAS STUCK OPEN AND CAUSED THE VEHICLE TO NOT TO BE CONTROLLED AND THE CAR JUMPED THE CURB AND HIT A CAR IN OPPOSITE SIDE OF THE ROADWAY). 1999 FORD EXPLORER SPORT
NHTSA complaint #11280507 — an unverified report by a vehicle owner.
at 220,000 milesEufaula, ALCrash2 injured1 killed
AIR BAGS
I WAS IN A REALLY HAD CAR ACCIDENT N,MY AIR BAGS DID NOT DEPLOY N
NHTSA complaint #11055595 — an unverified report by a vehicle owner.
at 200,000 milesGarland, TXCrash1 injured
AIR BAGS
WHILE DRIVING ALONG A MAIN STREET I WAS STRUCK BY ANOTHER VEHICLE IN THE FRONT RIGHT PORTION OF THE VEHICLE I WAS DRIVING. MY AIRBAG DID NOT DEPLOY UPON IMPACT THEREFORE, MY FACE HIT THE STEERING WHEEL AND AS A RESULT MY FACE HIT THE STEERING WHEEL WHICH CAUSE A BROKEN JAW AND CRACKED TEETH VEHICLE WAS MOVING FORWARD APPROXIMATELY 35 MILES PER HOUR. I WAS RUSHED TO HOSPITAL BY AMBULANCE AND A POLICE REPORT WAS MADE.
NHTSA complaint #10972368 — an unverified report by a vehicle owner.
at 193,338 milesMenasha, WI1 injured
AIR BAGS
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE SEAT AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT SUSTAINED VARIOUS INJURIES TO THE LEFT SIDE OF THE BODY. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 193,338.
NHTSA complaint #10954298 — an unverified report by a vehicle owner.
at 150,000 milesVirginia Beach, VACrash2 injured
AIR BAGS
TL* THE CONTACT OWNED A 1999 FORD EXPLORER. WHILE DRIVING 7 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO NECK, THE BACK, AND HEAD. THE PASSENGER SUSTAINED BACK INJURIES. THE CONTACT AND PASSENGER REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
NHTSA complaint #10654782 — an unverified report by a vehicle owner.
at 118,600 milesMount Pleasant, SCFire
VEHICLE SPEED CONTROL
I WAS AT WORK ON FRIDAY AFTERNOON, 5/16 AND RECEIVED A VOICEMAIL AT 3:50PM FROM THE FIRE MARSHALL STATING MY 1999 FORD EXPLORER XLT BURNED IN MY DRIVEWAY AND WAS TOTALED. I HAD NOT DRIVEN THE EXPLORER SINCE APPROXIMATELY 7PM THE NIGHT BEFORE AND HAD TAKEN MY OTHER CAR TO WORK. THE EXPLORER WAS JUST SITTING IN THE DRIVEWAY, OUTSIDE THE GARAGE AND STARTED BURNING. A NEIGHBOR 2 HOUSES OVER SMELLED THE SMOKE AND SAW THE FLAMES AND CALLED THE FIRE DEPARTMENT. THE FIRE MARSHALL STATED HE HAD SEEN THIS TYPE OF FIRE BEFORE DUE TO THE FORD CRUISE CONTROL RECALL PROBLEMS, BASED ON THE BURN PATTERN. I WAS NOT THE ORIGINAL OWNER AND BOUGHT IT ABOUT 8 YEARS AGO AND HAVE NEVER RECEIVED ANY KIND OF RECALL NOTICE. I AM EXTREMELY UPSET THAT THIS KIND OF THING COULD HAPPEN AND DID HAPPEN - THE MORE I READ ABOUT THE AMOUNT OF PEOPLE IT'S HAPPENED TO THE MORE UPSET I GET, I'VE HAD NIGHTMARES SINCE FRIDAY SINCE MY HOUSE WOULD HAVE BURNED IF I HAD PARKED IT 1 FOOT CLOSER TO THE GARAGE -- WHICH I USUALLY DO, I HAD PLANNED TO GIVE IT TO MY STEPSON ON SATURDAY WHO WAS COMING TO VISIT FROM NY AND IT WOULD HAVE BEEN HIS FIRST CAR -- MY FIANCE' IS STRESSED OUT AND UPSET BEYOND WORDS I CAN WRITE HERE. NO EXCUSE FORD...SHAME ON YOU!!!!!!
NHTSA complaint #10592817 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Mifflin, PA
UNKNOWN OR OTHER
Gas pedal bracket fell off the firewall of the vehicle.jamming up under the brake pedal almost caused and accident. I got the vehicle stopped by using the Emergency brake did a temporary repair to get my vehicle to a shop to see about having repair done. After the vehicle was at the shop and repair was done the garage had informed me of the pour weld condition from the the gas pedal bracket was installed. Said repair was in deed done by the shop with all new weld being done and adjusted. After looking online for gas pedal problems for these vehicles Ford needs to have a nationwide recall to repair or replace these before someone gets serious injury or even death from a accident
NHTSA complaint #11553341 — an unverified report by a vehicle owner.
Mifflin, PA
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Gas pedal bracket fell off the firewall of the vehicle.jamming up under the brake pedal almost caused and accident. I got the vehicle stopped by using the Emergency brake did a temporary repair to get my vehicle to a shop to see about having repair done. After the vehicle was at the shop and repair was done the garage had informed me of the pour weld condition from the the gas pedal bracket was installed. Said repair was in deed done by the shop with all new weld being done and adjusted. After looking online for gas pedal problems for these vehicles Ford needs to have a nationwide recall to repair or replace these before someone gets serious injury or even death from a accident
NHTSA complaint #11553341 — an unverified report by a vehicle owner.
Rogersville, TN
WHEELS
Was driving under 20mph on my way home about 5 minutes away no warning no sounds nothing warned us that our tire was going to fall off the drivers side while driving with other vehicles on the road behind us and in passing us all 5 studs that hold the lugnuts on so tire stays on but all 5 studs broke and tire just fell off thank god no one got hurt. Just caused a anxiety attack I was scared that bad and that's bad enough. Plus had to have it towed costing $60.00 less than 5 mins. Away to get it home now it's sitting on a Jack with scotches and now I have to hope I can get help with getting my son to elementary school. My only car not now.
NHTSA complaint #11462156 — an unverified report by a vehicle owner.
Sabana Grande, PR
POWER TRAIN
The transmission stopped going in reverse for no apparent reason. All other gears work fine. There’s no lagging when driving and no other signs. I went to put it in reverse to back out of my driveway and when I pushed the gas it just reved the engine up and floated backwards causing me to apply the brakes quickly so I wouldn’t hit my house. There was smoke coming up from the transmission fluid container.The smoke continues to this day and there’s the proper amount/ plenty of transmission fluid in the transmission container.
NHTSA complaint #11458793 — an unverified report by a vehicle owner.
LAS Vegas, NV
VEHICLE SPEED CONTROL
THEY FIX THE CABLE FOR SPEED CONTROL DEACTIVATION SWITCH AND IS SAID THEY SHOULD CHECK ABS MODULE AND FIX AS NECESSARY THEY NEVER DID JUST SWITCH CABLE THAT'S ALL
NHTSA complaint #11386554 — an unverified report by a vehicle owner.
LAS Vegas, NV
SERVICE BRAKES
THEY FIX THE CABLE FOR SPEED CONTROL DEACTIVATION SWITCH AND IS SAID THEY SHOULD CHECK ABS MODULE AND FIX AS NECESSARY THEY NEVER DID JUST SWITCH CABLE THAT'S ALL
NHTSA complaint #11386554 — an unverified report by a vehicle owner.
at 210,000 milesJasper, IN
UNKNOWN OR OTHER
I NEED TO KNOW WHAT CAUSES THE ELECTRIC TO GO HAYWIRE. THE OVERHEAD LAMP CLICKS ON AND OFF THE DRIVER DOOR LOCK DOESN'T WORK COMPLETELY. THE DRIVER WINDOW DOES NOT WORK CORRECTLY. SOME OF MY GAUGES WILL DECIDE NOT TO WORK SOMETIMES AND THEN OTHER TIMES WE'LL BE FINE. MY RADIO CLOCK DOES NOT WORK. ALL HAPPENS THE SAME WHETHER I'M DRIVING OR NOT WHETHER I'M PARKED WITH THE ENGINE RUNNING OR NOT. I CAN'T FIGURE OUT ANYTHING IT'S CAUSING THIS
NHTSA complaint #11385724 — an unverified report by a vehicle owner.
at 210,000 milesJasper, IN
EXTERIOR LIGHTING
I NEED TO KNOW WHAT CAUSES THE ELECTRIC TO GO HAYWIRE. THE OVERHEAD LAMP CLICKS ON AND OFF THE DRIVER DOOR LOCK DOESN'T WORK COMPLETELY. THE DRIVER WINDOW DOES NOT WORK CORRECTLY. SOME OF MY GAUGES WILL DECIDE NOT TO WORK SOMETIMES AND THEN OTHER TIMES WE'LL BE FINE. MY RADIO CLOCK DOES NOT WORK. ALL HAPPENS THE SAME WHETHER I'M DRIVING OR NOT WHETHER I'M PARKED WITH THE ENGINE RUNNING OR NOT. I CAN'T FIGURE OUT ANYTHING IT'S CAUSING THIS
NHTSA complaint #11385724 — an unverified report by a vehicle owner.
at 210,000 milesJasper, IN
ELECTRICAL SYSTEM
I NEED TO KNOW WHAT CAUSES THE ELECTRIC TO GO HAYWIRE. THE OVERHEAD LAMP CLICKS ON AND OFF THE DRIVER DOOR LOCK DOESN'T WORK COMPLETELY. THE DRIVER WINDOW DOES NOT WORK CORRECTLY. SOME OF MY GAUGES WILL DECIDE NOT TO WORK SOMETIMES AND THEN OTHER TIMES WE'LL BE FINE. MY RADIO CLOCK DOES NOT WORK. ALL HAPPENS THE SAME WHETHER I'M DRIVING OR NOT WHETHER I'M PARKED WITH THE ENGINE RUNNING OR NOT. I CAN'T FIGURE OUT ANYTHING IT'S CAUSING THIS
NHTSA complaint #11385724 — an unverified report by a vehicle owner.
at 130,000 milesThonotosassa, FLCrash
VEHICLE SPEED CONTROL
ACCELERATION ( GAS STUCK OPEN AND CAUSED THE VEHICLE TO NOT TO BE CONTROLLED AND THE CAR JUMPED THE CURB AND HIT A CAR IN OPPOSITE SIDE OF THE ROADWAY). 1999 FORD EXPLORER SPORT
NHTSA complaint #11280507 — an unverified report by a vehicle owner.
at 1 milesAripeka, FL
UNKNOWN OR OTHER
MY VIN WAS GOOD YESTERDAY, IT IS NOT IN YOUR OR FORD'S, COMPUTER TODAY...PROBABLY BECAUSE RECALLS FOR EXTREMELY DANGEROUS VEHICLES, SUCH AS THIS ONE, ARE VOLUNTARY AND TO BE ENFORCED BY THE CONSUMER AT THE CONSUMER'S EXPENSE. YESTERDAY, THE FORD RECALL NOTICE ON MY VIN SHOWED THAT MY VEHICLE WAS TO BE REPAIRED BY MY FORD DEALER ONLY IF FORD INTENDED TO CONTINUE TO MANUFACTURE PARTS AS WELL AS PROVIDE THE PARTS AND SERVICE ...IF FORD WAS NOT WILLING TO PROVIDE THEM THEY HAD TH OPTION OF PURCHASING THE AUTOMOBILE BACK. YESTERDAY, I POINTED OUT THAT FORD NEVER PROVIDED THE CORRECT PART, THEY INSTEAD RECALLED FOR THE WRONG PART.(THE VEHICLE HAS BEEN REPORTED TO EXPLODE AND BURN WHILE SAFELY PARKED IN THE GARAGE OR DRIVEWAY) THE PART WHICH IS ACTUALLY DEFECTIVE IS THE DESIGN OF THE ENTIRE SERIES OF VEHICLES WHICH FORD NO LONGER PROVIDES PARTS FOR ONLY WAIVERS OF LIABILITY. WHAT IS ACTUALLY WRONG WITH THE DESIGN IS THAT THE FUEL SYSTEM IS CONSTANTLY MAINTAINED UNDER PRESSURE BY THE FUEL PUMP, REGARDLESS IF THE VEHICLE IS RUNNING OR NOT. (MY CRIPPLED VEHICLE IS CURRENTLY IN MY DRIVEWAY WITH NO FUEL IN IT'S TANK AND THE BATTERY TERMINAL DISCONNECTED.) I BELIEVE THIS INVOLVES ALL FORD VEHICLES OF THIS CHASSIS THAT WERE SUPPOSEDLY REDESIGNED, AT US GOVERNMENT EXPENSE, FOR E10 FUEL AND WERE NOT DESIGNED BY A FACTORY TEAM FOR PROFESSIONAL ALCOHOL FUEL RACING. DANGEROUS CONDITION: ALL AND ANY SERIES OF VEHICLES OF THIS DESIGN WILL EVENTUALLY SPRING A LEAK, REGARDLESS OF WHO IS AT FAULT AND WITH NO WAY OF STEMMING FUEL FLOW IT WILL PUMP THE ENTIRE CONTENTS OF THE FUEL TANK UNDER THE DRIVERS/PASSENGERS SEAT. THIS DESIGN CONDITION IS SO DANGEROUS THAT SUCH DESIGNS ARE CONSIDERED DANGEROUS IN ALCOHOL FUEL RACING; WITH NO WAY OF STEMMING THE FUEL SYSTEM POWER AND/OR THE FUEL FLOW THE VEHICLE WOULD NOT BE ALLOWED ON ANY RACE TRACK OR GARAGE TO WHICH I AM AWARE.
NHTSA complaint #11231523 — an unverified report by a vehicle owner.
at 100,000 milesLAS Vegas, NV
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE DRIVING 75 MPH, THE HOOD OPENED AND CRACKED THE FRONT WINDSHIELD. THE CONTACT PULLED THE VEHICLE OVER AND TIED THE HOOD DOWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT, WHILE DRIVING, THE SPEED CONTROL WOULD ENGAGE OR NOT ENGAGE WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #11210309 — an unverified report by a vehicle owner.
at 100,000 milesLAS Vegas, NV
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE DRIVING 75 MPH, THE HOOD OPENED AND CRACKED THE FRONT WINDSHIELD. THE CONTACT PULLED THE VEHICLE OVER AND TIED THE HOOD DOWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT, WHILE DRIVING, THE SPEED CONTROL WOULD ENGAGE OR NOT ENGAGE WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #11210309 — an unverified report by a vehicle owner.
at 135,000 milesRaleigh, NC
STRUCTURE:BODY
DRIVER SIDE DOOR KEEPS OPENING UP WHILE WHICLE IS MOVING. THE DOOR IS CLOSED AND LOCKED PRIOR TO THE TRAVEL. BIG SAFETY ISSUE.
NHTSA complaint #11151292 — an unverified report by a vehicle owner.
at 120,000 milesWheaton, IL
UNKNOWN OR OTHER
FOR YEARS NOW, THE VEHICLE WILL STALL WHILE DRIVING. IT CAN HAPPEN IN TOWN OR ON HIGHWAYS. AT TIMES IT WILL START RIGHT BACK UP AND IS DRIVABLE. OTHER TIMES IT NEEDS TO SIT FOR 15-20 MINUTES BEFORE BEING ABLE TO START AND DRIVE THE VEHICLE, ALTHOUGH SOMETIMES IT WILL START AFTER A SHORT TIME, BUT SPUTTER AND STALL AGAIN WHEN PUTTING THE VEHICLE IN DRIVE. THIS STARTED HAPPENING ABOUT 10-YEARS AGO, AND ALL THE LIKELY CAUSES HAVE BEEN CHECKED OR FIXED (I.E FUEL FILTER REPLACED). IT SEEMS TO USUALLY, IF NOT ALWAYS, HAPPEN DURING SPRING/SUMMER MONTHS WHEN IT IS WARM. NO MECHANIC, INCLUDING AT FORD DEALERSHIPS HAVE BEEN ABLE TO IDENTIFY ANY PROBLEMS. IT IS DEFINITELY A SAFETY ISSUE AS IT WILL STALL ON BUSY INTERSTATES AT SPEED LIMITS. THIE DATE AND INFO I USED FOR THIS POSTS WAS SIMPLY THE MOST CURRENT EVENT, BUT THE SAME EVENTS HAVE BEEN HAPPENING CONSISTENTLY FOR MANY YEARS.
NHTSA complaint #11110128 — an unverified report by a vehicle owner.
at 120,000 milesBurlingame, CA
SEATS
WHILE TRAVELING ON HIGHWAY WAS CUT OFF BY ANOTHER VEHICLE REQUIRING ME TO HEAVILY BRAKE AND SHARPLY SWERVE TO AVERT COLLISION. BECAME IMMEDIATELY AWARE THAT HEADRESTS OF FRONT SEATS PROVIDED ABSOLUTELY NO (REPEAT NO) INJURY (E,G. WHIPLASH) PROTECTION. WHEN SITTING IN FRONT SEATS THE HEADRESTS CANNOT UNDER ANY CIRCUMSTANCES BE POSITIONED CLOSE TO THE HEAD OF THE OCCUPANT. THIS, IN TURN, PROVIDES THE PERFECT OPPORTUNITY FOR SEVERE INJURY SUCH AS "WHIPLASH" TO OCCUR. ATTEMPTS TO PURCHASE SAFER REPLACEMENT HEADRESTS FROM FORD AND OTHER AUTOMOTIVE PARTS STORES WERE UNSUCCESSFUL AS THEY WERE REPORTEDLY NEVER MANUFACTURED.
NHTSA complaint #11109902 — an unverified report by a vehicle owner.
at 220,000 milesEufaula, ALCrash2 injured1 killed
AIR BAGS
I WAS IN A REALLY HAD CAR ACCIDENT N,MY AIR BAGS DID NOT DEPLOY N
NHTSA complaint #11055595 — an unverified report by a vehicle owner.
at 100,000 milesDaytona Beach, FL
STRUCTURE:BODY
WHEN ATTEMPTING TO OPEN DOORS FROM OUTSIDE IT IS VERY DIFFICULT. THIS COULD BE A SAFETY ISSUE IN AN ACCIDENT IF ATTEMPTING TO GET SOMEONE OUT. ALSO THE LATCH FOR THE HOOD HAS THE SAME PROBLEM
NHTSA complaint #11052434 — an unverified report by a vehicle owner.
at 130,000 milesPhiladelphia, PA
STEERING
THE GEARSHIFT ON THE COLUMN IS LOOSE AND DOES NOT LINE UP PROPERLY WITH THE GEAR INDICATOR. WHEN ITS IN PARK IT STILL DRIFTS FORWARD UNLESS THE GEAR SHIFT IS PUSHED UP PASS PARK. THIS IS A SAFETY HAZARD WHICH I WAS TOLD THIS PROBLEM HAS EXISTED FOR SOME TIME IN THESE YEAR FORD EXPLORERS.
NHTSA complaint #11047804 — an unverified report by a vehicle owner.
at 200,000 milesGarland, TXCrash1 injured
AIR BAGS
WHILE DRIVING ALONG A MAIN STREET I WAS STRUCK BY ANOTHER VEHICLE IN THE FRONT RIGHT PORTION OF THE VEHICLE I WAS DRIVING. MY AIRBAG DID NOT DEPLOY UPON IMPACT THEREFORE, MY FACE HIT THE STEERING WHEEL AND AS A RESULT MY FACE HIT THE STEERING WHEEL WHICH CAUSE A BROKEN JAW AND CRACKED TEETH VEHICLE WAS MOVING FORWARD APPROXIMATELY 35 MILES PER HOUR. I WAS RUSHED TO HOSPITAL BY AMBULANCE AND A POLICE REPORT WAS MADE.
NHTSA complaint #10972368 — an unverified report by a vehicle owner.
at 193,338 milesMenasha, WI1 injured
AIR BAGS
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE SEAT AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT SUSTAINED VARIOUS INJURIES TO THE LEFT SIDE OF THE BODY. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 193,338.
NHTSA complaint #10954298 — an unverified report by a vehicle owner.
at 90,000 milesBrooklyn, NY
ENGINE
THE SINGLE OVERHEAD CAMSHAFT (SOHC) V6 ENGINE MAY HAVE AS MANY AS FOUR TIMING CHAINS WITH ASSOCIATED TENSIONERS AND GUIDES. I HAVE BEEN RECEIVING A RATTLING SOUND FROM MY ENGINE FOR YEARS AND IT USE TO COME AND GO, BUT NOW IT HAS GOTTEN WORST. I HAD NOTIFIED FORD MOTORS CORP., ABOUT THIS PROBLEM BACK ON 6-30-10 AND DIDN'T GET ANY HELP ON THIS MATTER, THE PERSON I SPOKE WITH TOLD ME THAT MY VIN# WASN'T COVERED. I RECENTLY FOUND THREE DOCUMENTS ON THIS PROBLEM, WITH A NHTSA # ON EACH DOCUMENT. ITEM NUMBER #630022, #620173 AND ARTICLE # 02-7-6. I HAVE ALSO BEEN BY A LOCAL DEALERSHIP AND WAS TOLD THE SAME. I WOULD LIKE TO KNOW IF THE FORD DEALERSHIP IS RESPONSIBLE FOR FIXING THIS PROBLEM. I WOULD LIKE TO HAVE MY VEHICLE FIXED, AND IS HOPING TO CAN HELP.
NHTSA complaint #10925918 — an unverified report by a vehicle owner.
Frankfort, IN
POWER TRAIN
TRANSMISSION STARTED SLIPPING. NEUTRAL IS ACTUALLY REVERSE OVER DRIVE IS NEUTRAL 2ND IS OD 1ST IS 2ND PAST 1ST IS 1ST GEAR. WHEN I MOVE POWER LAMP TO OFF MY HEADLIGHTS TURN OFF. ALL OF THIS HAOPENED WHEN I TURNED MY VEHICLE ON OR WHEN I WAS DRIVING.
NHTSA complaint #10906779 — an unverified report by a vehicle owner.
Frankfort, IN
VEHICLE SPEED CONTROL
TRANSMISSION STARTED SLIPPING. NEUTRAL IS ACTUALLY REVERSE OVER DRIVE IS NEUTRAL 2ND IS OD 1ST IS 2ND PAST 1ST IS 1ST GEAR. WHEN I MOVE POWER LAMP TO OFF MY HEADLIGHTS TURN OFF. ALL OF THIS HAOPENED WHEN I TURNED MY VEHICLE ON OR WHEN I WAS DRIVING.
NHTSA complaint #10906779 — an unverified report by a vehicle owner.
Frankfort, IN
SUSPENSION
TRANSMISSION STARTED SLIPPING. NEUTRAL IS ACTUALLY REVERSE OVER DRIVE IS NEUTRAL 2ND IS OD 1ST IS 2ND PAST 1ST IS 1ST GEAR. WHEN I MOVE POWER LAMP TO OFF MY HEADLIGHTS TURN OFF. ALL OF THIS HAOPENED WHEN I TURNED MY VEHICLE ON OR WHEN I WAS DRIVING.
NHTSA complaint #10906779 — an unverified report by a vehicle owner.