NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
12.7%
10,000 – 24,999 miles
38.1%
25,000 – 49,999 miles
12.7%
50,000 – 74,999 miles
38.1%
75,000 – 99,999 miles
513.5%
100,000 – 149,999 miles
1129.7%
150,000+ miles
1335.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 1995peak 35Dec 2021
NHTSA investigations into the 1991 Ford Explorer
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
1
investigation is
still open.
RQ99016Opened 29 Jul 1999Still openSTRUCTURE
LIFTGATE SUPPORT BRACKET FAILURE
SUMMARY:ON AUGUST 22, 1995, FORD CONDUCTED SAFETY RECALL, 95V-164, ON 1992 AND 1993 MODEL YEAR EXPLORER DUE TO LIFTGATE FAILURES.THE REAR LIFTGATE HYDRAULIC CYLINDER BRACKET CAN BECOME UNATTACHED ALLOWING THE LIFTGATE TO SUDDENLY DROP.THE RECALL REMEDY WAS TO INSTALL REINFORCEMENTS ON THE BRACKETS.FORD ALSO INITIATED A SAFETY IMPROVEMENT CAMPAIGN IN OCTOBER 1995, FOR 1991-1995 MODEL YEAR EXPLORER VEHICLES WHICH WERE NOT INCLUDED IN THE RECALL, TO INSTALL REINFORCEMENTS ON THOSE BRACKET THAT WERE FOUND TO BE LOOSE OR DETACHED.THIS CAMPAIGN ENDED IN OCTOBER 1996. SINCE NOVEMBER 1996, ODI HAS REC...
EA00012Opened 14 Apr 2000Closed 20 Oct 2000STRUCTURE
SPARE TIRE WINCH CABLE
PE99072Opened 30 Nov 1999Closed 14 Apr 2000STRUCTURE
SPARE TIRE WINCH CABLE
FROM THE BEGINNING OF THE 1991 MODEL YEAR PRODUCTION UNTIL THE MIDDLE OF THE 1994 MODEL YEAR PRODUCTION, FORD USED A GALVANIZED STEEL CABLE TO LIFT AND HOLD IN STORED POSITION, THE EXPLORER SPARE TIRE.ON MAY 19, 1994, BASED ON THE RESULTS OF FORD DURABILITY TESTING , FORD CHANGED TO A 4.00MM STAINLESS STEEL CABLE.THERE HAVE BEEN OVER 100 INCIDENTS IN WHICH THE ORIGINAL GALVANIZED STEEL CABLE FAILED ALLOWING THE SPARE TIRE TO DROP FROM ITS REAR STORAGE WELL.ONE OF THESE INCIDENTS CAUSED A FOLLOWING VEHICLE TO BE INVOLVED IN A COLLISION AND ON SIX OTHER OCCASIONS THE WHEEL MADE CONTACT WITH FOLL...
DP98001Opened 6 Jan 1998Closed 4 Feb 1998STRUCTURE
HEAVY LATERAL VIBRATION
NHTSA WAS PETITIONED TO COMMENCE A DEFECT INVESTIGATION OF THE SUBJECT VEHICLES ON JANUARY 6, 1998.THE PETITION ALLEGES THAT EARLY MODEL FORD EXPLORER SPORT UTILITY VEHICLES DEVELOP HEAVY LATERAL VIBRATIONS AT SPEEDS ABOVE 55 MPH AND WHEN ENCOUNTERING BUMPS AT LOW SPEEDS.THE PETITION FURTHER ALLEGES THAT THESE VIBRATIONS COULD POSSIBLY CAUSE LOSS OF VEHICLE CONTROL.THE ANALYSIS OF THE PETITION IS PRESENTED IN THE ATTACHED NOTICE WHICH IS PUBLISHED IN THE FEDERAL REGISTER.
RQ97015Opened 29 Oct 1997Closed 1 Apr 1999POWER TRAIN:AUTOMATIC TRANSMISSION
PARKING PAWL
WHEN THE AUTOMATIC SHIFT LEVER IS PLACED IN THE PARK POSITION, THE PARKING PAWL DOES NOT ALWAYS ENGAGE THE PARK GEAR.THIS CAN LEAD TO THE VEHICLE JUMPING OUT OF GEAR UNINTENTIONALLY AND CAUSE THE VEHICLE TO START ROLLING INADVERTENTLY
EA97011Opened 23 May 1997Closed 20 Jan 1998STRUCTURE
SUNROOF SHATTERING AND SEPARATION
EA95018Opened 19 Jun 1995Closed 2 Apr 1996SERVICE BRAKES, HYDRAULIC
SEPARATION OF MASTER CYLINDER
FORD CONTINUES TO SUDY THE PROBLEM ATTEMPTING TO DETERMINE WHY STUD FRACTURES ARE NOT FREQUENTLY OCCURRING IN OTHER PARTS OF THE COUNTRY.LIKEWISE, ODI CONTINUES GATHERING INFORMATION TO ASCERTAIN WHETHER THE RECALL SCOPE SHOULD INCLUDE OTHER GEOGRAPHICAL AREAS.IF EVIDENCE INDICATES THE SCOPE SHOULD BE EXPANDED, ODI WILL REOPEN THE INVESTIGATION AS WARRANTED.
PE95001Opened 3 Jan 1995Closed 19 Jun 1995SERVICE BRAKES, HYDRAULIC
BRAKE MASTER CYLINDER/BOOSTER SEPARATION
Recalls on the 1991 Ford Explorer
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
01X001000
TIRES:TREAD/BELT
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. EQUIPMENT DESCRIPTION: FORD IS REPLACING ALL FIRESTONE WILDERNESS AT 15, 16, AND 17 INCH TIRES MOUNTED ON FORD TRUCKS AND SUVS. FORD REPORTS TREAD SEPARATION CAN OCCUR DUE TO A COMBINATION OF THE SENSITIVITY OF THE TIRE DESIGN TO STRESS, AGING, AND MANUFACTURING DIFFERENCES BETWEEN PLANTS. FORD IS REPLACING THESE TIRES TO PREVENT POSSIBLE PREMATURE TIRE FAILURE. VEHICLE DESCRIPTION: THE VEHICLES LISTED BELOW MAY HAVE BEEN ORIGINALLY EQUIPPED WITH FIRESTONE WILDERNESS AT TIRES OR MAY HAVE HAD WILDERNESS AT TIRES INSTALLED DURING THE FIRESTONE RECALL LAUNCHED IN AUGUST 2000. CERTAIN 1991 THROUGHT 2002 FORD EXPLORER CERTAIN 2001 THROUGHT 2002 EXPLORER SPORT, AND SPORT TRAC CERTAIN 1997 THROUGH 2002 MERCURY MOUNTAINEER CERTAIN 1991 THROUGH 2001 RANGER CERTAIN 1999 THROUGH 2001 EXPEDITION CERTAIN 1991 THROUGH 1994, AND 1997 MODEL YEAR F-SERIES CERTAIN 1991 THROUGH 1994 BRONCO NOTE: BOTH ORIGINAL EQUIPMENT AND REPLACEMENT TIRES ARE AFFECTED.
Risk: SHOULD THE TREAD SEPARATE AT HIGHWAY SPEEDS, A VEHICLE CRASH COULD OCCUR, POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.
00T005000
TIRES:TREAD/BELT
TIRE DESCRIPTION: FIRESTONE WILDERNESS AT, SIZE P235/75R15, PRODUCED AT THE DECATUR, ILLINOIS TIRE PLANT AND ALL FIRESTONE RADIAL ATX AND RADIAL ATX II TIRES, SIZE P235/75R15. OPERATION OF THESE TIRES AT LOW INFLATION PRESSURES, HIGH SPEED, AND IN HOT WEATHER, CAN CONTRIBUTE TO SEPARATION OF THE TIRE TREAD.
Risk: IF THE TREAD SEPARATES FROM THE TIRE, THE DRIVER CAN LOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH CAUSING INJURY OR DEATH.
97V235001
STRUCTURE:BODY:ROOF AND PILLARS
VEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES EQUIPPED WITH FACTORY INSTALLED SUNROOF. THE SUNROOF GLASS PANEL ASSEMBLY CAN SEPARATE WHILE THE VEHICLE IS MOVING DUE TO INCORRECT HINGE ENGAGEMENT. THIS WAS CAUSED BY IMPROPER SUNROOF INSTALLATION OF THE GLASS PANEL.
Risk: UNEXPECTED SEPARATION OF THE SUNROOF GLASS PANEL COULD POSSIBLY DISTRACT THE DRIVER INCREASING THE RISK OF A VEHICLE CRASH OR LOSS OF VEHICLE CONTROL.
96V024001
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC
THE STUDS WHICH ATTACH THE BRAKE MASTER CYLINDER TO THE POWER BRAKE VACUUM BOOSTER ASSEMBLY CAN DEVELOP STRESS CORROSION CRACKING AFTER BEING OPERATED FOR AN EXTENDED PERIOD OF TIME IN THE SOUTHERN CALIFORNIA LOCATION.
Risk: IF A CRACK OCCURS, IT COULD RESULT IN ONE OR BOTH STUDS FRACTURING. THE MASTER CYLINDER COULD THEN SEPARATE FROM THE VACUUM BOOSTER, WHEN THE BRAKES ARE APPLIED, PREVENTING THE SERVICE BRAKES FROM ACTIVATING INCREASING THE RISK OF A VEHICLE ACCIDENT.
VEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH FEDERAL REGULATION 573. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. THE CAMPAIGN WILL REINFORCE THE BRACKET ATTACHMENTS OF THE REAR LIFTGATE GAS ASSIST CYLINDERS WHICH COULD PULL AWAY FROM THE INSIDE OF THE LIFTGATE.
Risk: IF A BRACKET AND GAS ASSIST CYLINDER WERE TO DETACH COMPLETELY FROM THE LIFTGATE AND NO LONGER BEAR AGAINST THE LIFTGATE AS INTENDED, THE REMAINING ASSIST CYLINDER WOULD NOT HOLD THE LIFTGATE IN AN OPEN POSITION. PERSONAL INJURY COULD OCCUR.
92V113000
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THE RIGID MOUNTED SAFETY BELT BUCKLES ARE DEFECTIVE IN THREE WAYS. FIRST, A FASTENED SAFETY BELT BUCKLE WILL NOT UNLATCH WHEN THE RELEASE BUTTON IS DEPRESSED. THIS RESULTS FROM INTERFERENCE BETWEEN THE BUCKLE EJECTOR FINGER AND THE BUCKLE TONGUE WINDOW. THE SECOND DEFECT IS THE SAFETY BELT BUCKLE MAY NOT LATCH. THE THIRD POSSIBLE DEFECT IS THAT THE TONGUE MAY BE RETAINED BY THE BUCKLE, BUT IT MAY NOT BE LATCHED SUFFICIENTLY TO PROVIDE OCCUPANT PROTECTION.
Risk: AN INSUFFICIENTLY LATCHED OR UNLATCHED SAFETY BELTINCREASES THE RISK OF INJURY TO SEAT OCCUPANTS IN THE EVENT OF A SUDDEN STOP ORACCIDENT. IF THE SAFETY BELT BUCKLE WILL NOT UNLATCH, IT WILL NOT ALLOW THEOCCUPANT TO GET OUT OF THE VEHICLE IN AN EMERGENCY SITUATION.
91V189000
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN THE AUTOMATIC TRANSMISSION SHIFT LEVER IS PLACED IN THE PARK POSITION, THE PARK PAWL DOES NOT ALWAYS ABUT OR ENGAGE THE PARK GEAR.
Risk: DRIVER MAY BELIEVE THE VEHICLE IS SAFELY ENGAGED IN PARKWHEN THE GEAR IS NOT TRULY ENGAGED. THIS CAN LEAD TO THE VEHICLE JUMPING OUT OFGEAR UNINTENTIONALLY, VEHICLE ROLLAWAY WHEN PARKED ON A SLOPED SURFACE, ANDINADVERTENT MOTION WHEN THE VEHICLE IS STARTED. ALL OF THESE CONDITIONS CANRESULT IN A VEHICLE ACCIDENT.
91V026000
STRUCTURE:BODY:BUMPERS
REAR BUMPER REINFORCEMENT MAY BE SUBJECT TO FATIGUE CRACKING UNDER EXTENDED TRAILER TOW SERVICE WHEN USING A BUMPER-MOUNTED TRAILER HITCH BALL.
Risk: UNDER EXTREME CONDITIONS, BUMPER COULD SEPARATE FROM THEVEHICLE WHEN USING A BUMPER MOUNTED TRAILER HITCH BALL.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2001193139,310 units in Canada
Other
Certain vehicles, from Ontario to Newfoundland, could experience a corrosion related failure of the spare tire winch cable. If the cable breaks while the vehicle is being driven, the spare tire could drop down, potentially creating a roadway obstacle. Correction: Owners are to inspect the cable, and if corrosion or broken wire strands are present the vehicle is to be taken to a dealer for replacement of the winch assembly. Program ends September 30, 2003.
Recall 19980169,815 units in Canada
Structure
NOTE: VEHICLES EQUIPPED WITH FACTORY INSTALLED SUNROOFS WITH REMOVABLE GLASS PANELS. IF MISINSTALLED BY THE OPERATOR, THE SUNROOF'S REMOVABLE GLASS PANEL MAY SEPARATE FROM THE VEHICLE WHILE IT IS BEING DRIVEN. THE SEPARATED GLASS PANEL MAY POTENTIALLY STRIKE OTHER VEHICULAR TRAFFIC OR FORCE OTHER MOTORISTS TO TAKE EVASIVE ACTION. CORRECTION: OWNER'S OF AFFECTED VEHICLES WILL BE PROVIDED WITH AN INSTRUCTION BOOKLET WHICH THOROUGHLY OUTLINES THE PROPER PROCEDURE FOR REMOVAL, STORAGE AND REINSTALLATION OF THE SUNROOF'S GLASS PANEL. OWNER'S WILL ALSO BE PROVIDED WITH A WARNING LABEL TO BE ATTACHED TO THE SUNROOF'S LATCH KNOB.
Recall 199212036,066 units in Canada
Seats And Restraints
SEAT BELT BUCKLES ON THESE VEHICLES MAY EXPERIENCE CONDITIONS WHEREBY THE BUCKLE MAY NOT UNLATCH WHEN THE RELEASE BUTTON IS DEPRESSED OR MAY NOT LATCH, OR IN SOME CASES, MAY LATCH PARTIALLY BUT NOT SUFFICIENTLY TO PROVIDE OCCUPANT RESTRAINT IN THE EVENT OF A COLLISION. NOTE: ONLY END-RELEASE BUCKLES ON "RIGID" MOUNTINGS ARE SUSCEPTIBLE TO THIS MALFUNCTION. CORRECTION: FACTORY INSTALLED END-RELEASE SEAT BELT BUCKLES WILL BE REPLACED WITH REDESIGNED BUCKLES.
Recall 1992077464,543 units in Canada
Lights And Instruments
NOTE: ALSO INCLUDES SOME MEDIUM AND HEAVY TRUCKS. THESE VEHICLES MAY NOT COMPLY WITH C.M.V.S.S. 108 - LIGHTING. DAYTIME RUNNING LIGHT MODULE MAY MALFUNCTION WHICH CAN RESULT IN DAYTIME RUNNING LIGHTS THAT DIM, FLICKER OR GO OFF OR IN SOME INSTANCES MAY REMAIN ON AFTER THE IGNITION IS TURNED OFF. CORRECTION: DAYTIME RUNNING LIGHT MODULE WILL BE REPLACED ON AFFECTED VEHICLES.
Recall 199114973,771 units in Canada
Powertrain
THE PARK MECHANISM OF THE A4LD AUTOMATIC TRANSMISSION MAY NOT ENGAGE WHEN THE SELECTOR LEVER IS PLACED IN THE "PARK" POSITION. IF PARKED ON AN INCLINE, THE VEHICLE MAY ROLL AS IF IN NEUTRAL IF THE PARKING BRAKE IS NOT SET. THIS COULD RESULT IN A VEHICLE ACCIDENT OR PERSONAL INJURY. CORRECTION: OWNERS WILL BE NOTIFIED OF CONDITION AND ADVISED TO SET THE PARKING BRAKE EACH TIME THEY PARK THEIR VEHICLE. OWNERS WILL ALSO BE ADVISED WHEN DEALERS RECEIVE PARTS AND REPAIR INSTRUCTIONS AFTER FURTHER INVESTIGATION BY FORD.
Recall 19910301,234 units in Canada
Fuel System
THE HOT PLATE WELD WHICH ATTACHES THE VAPOUR VENT VALVE TO THE TOP OF THE PLASTIC FUEL TANK MAY PARTIALLY FRACTURE, ALLOWING VAPOUR OR FUEL TO ESCAPE FROM THE TOP OF THE TANK THROUGH THE FRACTURE. IN THE PRESENCE OF AN IGNITION SOURCE A FIRE COULD RESULT. CORRECTION: TANKS WILL BE REMOVED AND INSPECTED FOR THE WELD INTEGRITY OF THE VAPOUR VENT VALVE CARRIER. TANKS WITH INADEQUATE WELDS WILL BE REPLACED.
Recall 199102911,168 units in Canada
Structure
THE REAR BUMPER REINFORCEMENT MAY BE SUSCEPTIBLE TO FATIGUE CRACKING UNDER EXTENDED TRAILER TOW SERVICE WHEN USING A BUMPER-MOUNTED TRAILER HITCH BALL. THIS COULD RESULT IN THE BUMPER SEPARATING FROM THE VEHICLE WHILE TOWING CAUSING A POSSIBLE CRASH OF THE TOWED VEHICLE. CORRECTION: VEHICLES WILL BE INSPECTED AND TWO BRACKETS WILL BE INSTALLED TO FURTHER REINFORCE THE BUMPER.
Recall 1991028932 units in Canada
Fuel System
THE CORNER OF THE FRONT HEAT SHIELD MAY CONTACT THE UPPER FRONT CORNER OF THE PLASTIC FUEL TANK. THIS COULD DAMAGE THE TANK AND ALLOW FUEL OR FUEL VAPOUR TO ESCAPE. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR. CORRECTION: HEAT SHIELD WILL BE RELOCATED AND FUEL TANK WILL BE INSPECTED. FUEL TANKS DAMAGED BY HEAT SHIELD WILL BE REPLACED.
Reports where the owner recorded a crash, a fire, an injury or a death.
Carbondale, COCrash
SERVICE BRAKES
The component that malfunctioned was the abs sensor. It is not available for inspection. I was driving going around 45 in traffic and the drivers side rear brake locked up and spun me out of control and caused me to collide with another vehicle. I only lightly pressed the brakes and it happened suddenly and unexpectedly. It was not inspected before it was towed after the accident. There were no warning lamps.
NHTSA complaint #11444373 — an unverified report by a vehicle owner.
at 15,000 milesLosangeles, CAFire
FUEL/PROPULSION SYSTEM
ON JUNE 4TH MY DAUGHTER AND I WERE DRIVING EAST BOUND ON 62ND AND OVER-HILL IN LOS ANGELES CA. SHORTLY AFTER 12:00PM. WHEN SUDDENLY THE FORD EXPLORER WAS ENGULFED IN FLAMES. MY DAUGHTER AND I WERE ORDERED TO EXIT THE VEHICLE. I WAS NEVER NOTIFIED OF A RECALL. DUE TO INVESTIGATION ON MY OWN I HAVE RECEIVED A RECALL NUMBER. IT IS 96S35. I HAVE ATTEMPTED TO RESOLVE THIS MATTER WITH FORD HOWEVER I JUST RECEIVED A LETTER FROM THEM REFUSING TO ASSIST ME. MY DAUGHTER AND I COULD HAVE BEEN BURNED ALIVE. I WOULD LIKE TO KNOW IF YOU COULD ASSIST ME. THE VEHICLE HAS SINCE BEEN DESTROYED. I ONLY HAVE IN MY POSSESSION THE PICTURE, AND A FIRE REPORT.
NHTSA complaint #10523299 — an unverified report by a vehicle owner.
Greenup, KYFire1 injured
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1991 FORD EXPLORER. WHILE DRIVING 5 MPH ON A DRIVEWAY INCLINE, THE ENGINE IDLED EXCESSIVELY HIGH AND THE VEHICLE STALLED UNEXPECTEDLY. THE ENGINE RESTARTED AND RESUMED NORMAL OPERATION. THE CONTACT DETECTED SMOKE INSIDE AND OUTSIDE OF THE VEHICLE AND IMMEDIATELY TURNED OFF THE ENGINE. THE VEHICLE WAS INSPECTED UNDERNEATH THE HOOD AND MASSIVE FLAMES ERUPTED FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE. THE VEHICLE WAS COMPLETELY DESTROYED AND HAS NOT BEEN TOWED AWAY FROM THE SCENE. THE CONTACT SUSTAINED MINOR INJURIES TO HER HANDS. THE INSURANCE COMPANY WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE.
NHTSA complaint #10267328 — an unverified report by a vehicle owner.
at 100,000 milesWarner Robins, GAFire
ELECTRICAL SYSTEM
TL*THE CONTACT OWNED A 1991 FORD EXPLORER. WHILE DRIVING 40 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE INSTRUMENT PANEL. THE VEHICLE FAILED TO RESTART. SHE MANAGED TO MANEUVER THE VEHICLE TO THE SHOULDER AND LEFT TO CALL FOR HELP. UPON RETURNING TO THE VEHICLE, IT WAS CONSUMED IN FLAMES. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE OVER 100,000.
NHTSA complaint #10241375 — an unverified report by a vehicle owner.
at 43,000 milesMemphis, TNFire
ELECTRICAL SYSTEM
VEHICLE CAUGHT FIRE AND WAS A TOTAL LOSS
NHTSA complaint #10130174 — an unverified report by a vehicle owner.
at 138,000 milesHomer, AKFire
ELECTRICAL SYSTEM
DT: THE CONSUMER SMELL SMOKE, AND THEN SOME SMOKE STARTED COMING OUT OF THE LEFT SIDE OF THE HOOD. ALL OF THE GAUGES LOOKED OKAY AND THE CONSUMER THOUGHT IT WAS OVERHEATING. THEN THE CAR CAUGHT ON FIRE FAST WITH SMOKE ON THE LEFT AND FIRE ON THE RIGHT OF THE HOOD AND BURNED ALL THE WAY TO THE BACK OF MY CAR, AND THE TWO CARS ON EITHER SIDE. THIS HAPPENED IN A DENNY'S PARKING LOT IN FAIRBANKS ON 6/30/05. FIRE DEPARTMENT CASE NUMBER: 051947. TOWED VEHICLE TO THE MECHANIC. *NM
NHTSA complaint #10128368 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Carbondale, COCrash
SERVICE BRAKES
The component that malfunctioned was the abs sensor. It is not available for inspection. I was driving going around 45 in traffic and the drivers side rear brake locked up and spun me out of control and caused me to collide with another vehicle. I only lightly pressed the brakes and it happened suddenly and unexpectedly. It was not inspected before it was towed after the accident. There were no warning lamps.
NHTSA complaint #11444373 — an unverified report by a vehicle owner.
at 91,000 milesIndianapolis, IN
SEAT BELTS
TL* THE CONTACT OWNS A 1991 FORD EXPLORER. WHILE DRIVING 15 MPH WITH ANOTHER PASSENGER, THE SEAT BELTS DISENGAGED AND CAUSED THE PASSENGER SEAT TO OVERTURN BETWEEN THE SEATS. THE PASSENGER WAS NOT INJURED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
NHTSA complaint #10715094 — an unverified report by a vehicle owner.
at 15,000 milesLosangeles, CAFire
FUEL/PROPULSION SYSTEM
ON JUNE 4TH MY DAUGHTER AND I WERE DRIVING EAST BOUND ON 62ND AND OVER-HILL IN LOS ANGELES CA. SHORTLY AFTER 12:00PM. WHEN SUDDENLY THE FORD EXPLORER WAS ENGULFED IN FLAMES. MY DAUGHTER AND I WERE ORDERED TO EXIT THE VEHICLE. I WAS NEVER NOTIFIED OF A RECALL. DUE TO INVESTIGATION ON MY OWN I HAVE RECEIVED A RECALL NUMBER. IT IS 96S35. I HAVE ATTEMPTED TO RESOLVE THIS MATTER WITH FORD HOWEVER I JUST RECEIVED A LETTER FROM THEM REFUSING TO ASSIST ME. MY DAUGHTER AND I COULD HAVE BEEN BURNED ALIVE. I WOULD LIKE TO KNOW IF YOU COULD ASSIST ME. THE VEHICLE HAS SINCE BEEN DESTROYED. I ONLY HAVE IN MY POSSESSION THE PICTURE, AND A FIRE REPORT.
NHTSA complaint #10523299 — an unverified report by a vehicle owner.
Hamilton, MT
TIRES
I PURCHASED TWO MICHELIN LTX MS2 235/75R15 TIRES FROM TIRE RACK.COM, E732381. THEY WERE DELIVERED SEPTEMBER 15, 2011 WITH AN INCORRECTLY COMPLETED OMB CONTROL NO. 2127-0050 TIRE REGISTRATION CARD. THE CARD LISTED THE BRAND AS BF GOODRICH AND THE TIRE IDENTIFICATION NUMBERS AS BETJMX912711. THE TIRES I RECEIVED ARE MICHELIN B3DDDVOX2511 ACCORDING TO THE TIRE SIDEWALLS. I CONTACTED TIRE RACK'S CUSTOMER SERVICE DEPARTMENT. THEY ADVISED THAT THERE SYSTEM SHOWED THAT I WAS SENT MICHELIN B3DDDVOX2511 TIRES AND THAT IT WAS NOT THEIR RESPONSIBILITY TO CORRECTLY COMPLETE THE TIRE REGISTRATION CARD. DOES THIS COMPLY WITH DOT REGULATIONS REGARDING TIRE RETAILER'S CONDUCT REGARDING TIRE RECALL REGISTRATION?
NHTSA complaint #10432381 — an unverified report by a vehicle owner.
at 2,000 milesKingman, AZ
TIRES
UNIROYAL TIRE SIDE WALL CRACKS LT 235 75R15 - NO FAILURE - JUST CRACK. ALL 4 OF MY TIRES HAD A SIDE WALL CRACK THE ENTIRE DIAMETER OF THE TIRE ABOUT 3 INCHES DOWN ON THE SIDE WALL . I NOTICED THE CRACK ON THE INSIDE AS WELL SO IT APPEARS THE TIRES HAD SOME ISSUE. I HAD NEVER APPLIED TIRE FOAM CLEANER(ARMOR ALL TIREFOAM PRIOR ) BUT ONE TIME THIS LAST WEEK I DID APPLY SOME AND FOUND THE CRACK. LOOKING UNDER THE 1991 FORD EXPLORER 4X4 I DID SEE THE SAME ISSUE ON THE INSIDE OF A FRONT TIRE AS WELL...I NEVER APPLIED ANY ARMOR ALL TYPE CLEANER ON THE INSIDE EITHER. UNIROYAL FACTORY PHONE SUPPORT BLAMED ME OF APPLYING TIRE CLEANER WHICH RUINS TIRES AND SO DID THE WALMART TIRE STORE STAFF . I NEVER APPLIED ANYTHING AS THIS IS AN OLDER VEHICLE WHICH AND NO PR OR SHOW APPEAL. WALMART REPLACED ALL 4 TIRES ON 10-25-09 BUT THE TIRE PRESSURE WAS NOT 35 PSI ITS WAS AROUND 43 ACCORDING TO MY GAGE..THE TIRES ARE RATED FOR 50PSI. WALMART CHARGED THE PROBLEM TO MY WARRANTY AND THEN WANTED TO CHARGE AGAIN FOR A NEW WARRANTY. THIS WAS A TIRE FACTORY PROBLEM AS BOTH SIDE OF THE TIRES HAD A CRACK NOT A FIELD ROAD HAZARD ISSUE. KINGMAN AZ HAS TEMP RANGES FROM 110 IN JULY TO 9 DEGREES IN WINTER...THIS MAY BE FACTOR.
NHTSA complaint #10289739 — an unverified report by a vehicle owner.
Greenup, KYFire1 injured
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1991 FORD EXPLORER. WHILE DRIVING 5 MPH ON A DRIVEWAY INCLINE, THE ENGINE IDLED EXCESSIVELY HIGH AND THE VEHICLE STALLED UNEXPECTEDLY. THE ENGINE RESTARTED AND RESUMED NORMAL OPERATION. THE CONTACT DETECTED SMOKE INSIDE AND OUTSIDE OF THE VEHICLE AND IMMEDIATELY TURNED OFF THE ENGINE. THE VEHICLE WAS INSPECTED UNDERNEATH THE HOOD AND MASSIVE FLAMES ERUPTED FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE. THE VEHICLE WAS COMPLETELY DESTROYED AND HAS NOT BEEN TOWED AWAY FROM THE SCENE. THE CONTACT SUSTAINED MINOR INJURIES TO HER HANDS. THE INSURANCE COMPANY WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE.
NHTSA complaint #10267328 — an unverified report by a vehicle owner.
at 100,000 milesWarner Robins, GAFire
ELECTRICAL SYSTEM
TL*THE CONTACT OWNED A 1991 FORD EXPLORER. WHILE DRIVING 40 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE INSTRUMENT PANEL. THE VEHICLE FAILED TO RESTART. SHE MANAGED TO MANEUVER THE VEHICLE TO THE SHOULDER AND LEFT TO CALL FOR HELP. UPON RETURNING TO THE VEHICLE, IT WAS CONSUMED IN FLAMES. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE OVER 100,000.
NHTSA complaint #10241375 — an unverified report by a vehicle owner.
Fayetteville, NC
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1991 FORD EXPLORER. AFTER RECEIVING THE RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL, THE CONTACT CALLED THE DEALER. THE DEALER STATED THAT THEY DID NOT HAVE THE PART FOR THE REPAIR; HOWEVER, THE RECALL STATED THAT THEY WERE AVAILABLE. THEY DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 81,000.
NHTSA complaint #10222473 — an unverified report by a vehicle owner.
at 100,000 milesEllington, MO
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 1991 FORD EXPLORER. THE CONTACT EXPERIENCED AUTOMATIC TRANSMISSION FAILURE. HE TOOK THE VEHICLE TO A MECHANIC AND THEY CLAIMED TO REPAIR IT, BUT ACTUALLY DID NOT. THE VEHICLE FAILED AND WAS TOWED TO A FORD DEALER AND THEY REPLACED THE CRUISE CONTROL SWITCH. THE AUTOMATIC TRANSMISSION WAS NOT REPAIRED. THE VEHICLE IS CURRENTLY IN THE POSSESSION OF ANOTHER MECHANIC. THE CURRENT AND FAILURE MILEAGES WERE GREATER THAN 100,000. UPDATED 03/11/08.
NHTSA complaint #10219189 — an unverified report by a vehicle owner.
at 100,000 milesEllington, MO
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1991 FORD EXPLORER. THE CONTACT EXPERIENCED AUTOMATIC TRANSMISSION FAILURE. HE TOOK THE VEHICLE TO A MECHANIC AND THEY CLAIMED TO REPAIR IT, BUT ACTUALLY DID NOT. THE VEHICLE FAILED AND WAS TOWED TO A FORD DEALER AND THEY REPLACED THE CRUISE CONTROL SWITCH. THE AUTOMATIC TRANSMISSION WAS NOT REPAIRED. THE VEHICLE IS CURRENTLY IN THE POSSESSION OF ANOTHER MECHANIC. THE CURRENT AND FAILURE MILEAGES WERE GREATER THAN 100,000. UPDATED 03/11/08.
NHTSA complaint #10219189 — an unverified report by a vehicle owner.
COPY OF LETTER TO FMC: I OWN A 1991 FORD EXPLORER 4WD XLT [XXX]. I PURCHASED THIS VEHICLE ON 11/9/96, FROM CROWN DODGE, VENTURA, CALIFORNIA. THE SELLING DEALER ASSURED ME AT THE TIME THAT NO RECALLS WERE OUTSTANDING ON THIS VEHICLE. ON NOVEMBER 11/22/06, AS I CLOSED THE HATCH ON THIS VEHICLE, THE BRACKET THAT ATTACHES THE RIGHT-SIDE LIFTGATE GAS ASSIST CYLINDER TO THE HATCH TORE AWAY FROM THE HATCH. I HAVE JUST LEARNED THAT A SAFETY IMPROVEMENT CAMPAIGN (NUMBER 95I007000) WAS ISSUED IN OCTOBER 1995 TO REINFORCE THIS BRACKET. THE CAMPAIGN STATED THAT "IF A BRACKET AND GAS ASSIST CYLINDER WERE TO DETACH COMPLETELY FROM THE LIFTGATE AND NO LONGER BEAR AGAINST THE LIFTGATE AS INTENDED, THE REMAINING CYLINDER WOULD NOT HOLD THE LIFTGATE IN AN OPEN POSITION. PERSONAL INJURY COULD OCCUR." THE CORRECTIVE ACTION WAS FOR FORD DEALERS TO REINFORCE THE BRACKET ATTACHMENTS. MY LOCAL FORD DEALER SERVICE REPRESENTATIVE STATED TODAY THEY COULD NOT HONOR THIS SAFETY IMPROVEMENT CAMPAIGN. REBECCA (#6048) AT THE FORD CUSTOMER SERVICE CALL CENTER TOLD ME THE CAMPAIGN HAD EXPIRED, AND COULDN'T OFFER ASSISTANCE. YOUR COMPANY'S RESPONSE TO DATE IS NOT ACCEPTABLE. THE BRACKET WAS ATTACHED TO THE HATCH BY ONLY TWO SMALL SPOT WELDS, AS IS THE LEFT-SIDE BRACKET. THE FAILURE STILL HAS THE POTENTIAL FOR CAUSING SERIOUS INJURY, ESPECIALLY IF THE LEFT-SIDE BRACKET WERE TO FAIL. THE VEHICLE WAS APPARENTLY NOT REPAIRED UNDER THIS SAFETY IMPROVEMENT CAMPAIGN. I WAS NOT NOTIFIED OF THE CAMPAIGN NOR OFFERED AN OPPORTUNITY TO HAVE THIS DEFECT REPAIRED. SINCE THE SAFETY HAZARD THAT THIS SAFETY IMPROVEMENT CAMPAIGN SOUGHT TO RESOLVE STILL EXISTS ON MY VEHICLE, I REQUEST THAT THE BROKEN BRACKET BE REPAIRED AND THE REMAINING BRACKET REINFORCED AT NO CHARGE TO ME, PER THE INTENT OF THE SAFETY IMPROVEMENT CAMPAIGN. THANK YOU FOR YOUR ASSISTANCE. [XXX] *NM UPDATED 07/12/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #10174414 — an unverified report by a vehicle owner.
Washington, NC
TIRES:TREAD/BELT
I HAVE JUST PURCHASED A VEHICLE NOT TOO LONG AGO THAT HAS THE WILDERNESS HT TIRES ON IT THAT LOOK VERY UNSAFE. I LOOKED THEM UP ON YOUR WEBSITE AND THEY WERE RECALLED. IS THERE ANYWAY I COULD GET A RECALL INFO SHEET TO REPLACE THE TIRES ON THE VEHICLE...THERE ARE HARDLY ANY MILES ON THE TIRES AND I HAVE NOT BEEN ABLE TO DRIVE IT BECAUSE THEY ARE SO UNSAFE. THEY ARE MODEL # P22570R15. I HAVE 2 LITTLE GIRLS THAT I WOULD LIKE TO KEEP SAFE!
NHTSA complaint #10169246 — an unverified report by a vehicle owner.
at 113,804 milesBroderick, CA
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DT*: THE CONTACT STATED 4 OUT OF THE 5 SAFETY BELTS IN THE VEHICLE WOULD NOT LATCH PROPERLY. IF THEY WERE SHAKEN, OR IF THERE WAS ANY FORCE APPLIED TO THEM THEY BECAME UNLATCHED. THE VEHICLE WAS NOT TAKEN IN FOR SERVICE. THE MANUFACTURER WAS NOTIFIED. THERE WAS A NHTSA RECALL # 92V113000, PERTAINING TO THE FRONT BUCKLE ASSEMBLY. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 10/04/06.
NHTSA complaint #10167153 — an unverified report by a vehicle owner.
Rohnert Park, CA
UNKNOWN OR OTHER
I HAVE CONTACTED THE LOCAL DEALERSHIP IE.. HANSEL FORD AND CURTIS FORD. THE SERVICE DEPARTMENT STATED THAT SINCE MY VEHICLE (1991) FORD EXPLORER WAS OVER 10 YEARS. OLD THEY NO LONGER HAD ANY INFORMATION ON RECALLED PARTS OR RECALLED PAINT ECT. PLEASE MAIL OR E-MAIL ME A COMPLETET LIST OF ALL RECALLS 1991 FORD EXLPORER.
NHTSA complaint #10165313 — an unverified report by a vehicle owner.
at 43,000 milesMemphis, TNFire
ELECTRICAL SYSTEM
VEHICLE CAUGHT FIRE AND WAS A TOTAL LOSS
NHTSA complaint #10130174 — an unverified report by a vehicle owner.
at 138,000 milesHomer, AKFire
ELECTRICAL SYSTEM
DT: THE CONSUMER SMELL SMOKE, AND THEN SOME SMOKE STARTED COMING OUT OF THE LEFT SIDE OF THE HOOD. ALL OF THE GAUGES LOOKED OKAY AND THE CONSUMER THOUGHT IT WAS OVERHEATING. THEN THE CAR CAUGHT ON FIRE FAST WITH SMOKE ON THE LEFT AND FIRE ON THE RIGHT OF THE HOOD AND BURNED ALL THE WAY TO THE BACK OF MY CAR, AND THE TWO CARS ON EITHER SIDE. THIS HAPPENED IN A DENNY'S PARKING LOT IN FAIRBANKS ON 6/30/05. FIRE DEPARTMENT CASE NUMBER: 051947. TOWED VEHICLE TO THE MECHANIC. *NM
NHTSA complaint #10128368 — an unverified report by a vehicle owner.
Northville, MI
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
SPARE TIRE WINCH CABLE ON 1991 FORD EXPLORER FAILED AT INTERSECTION FOLLOWING BUMP ON REAR FROM ANOTHER MOTORIST. NO DAMAGE TO REAR BUT CORRODED CABLE BROKE AND TIRE FELL TO GROUND.
NHTSA complaint #10116831 — an unverified report by a vehicle owner.
NEW Bedford, MA
POWER TRAIN:AUTOMATIC TRANSMISSION
I FOUND SEVERAL RECALLS FOR MY VEHICLE. IT IS AN OLD VEHICLE, BUT I ONLY BOUGHT IT IN 2003. I KNOW SOME OF THEM EXPIRED, AND IT SAYS TO CONTACT FOD. I DID VIA WEB SITE. THEY DO NOT SHOW ANY RECALLS. BUT, YOU SHOWED ME OVER 5 RECALLS? CAN I STILL GET THEM FIXED? MY TIRES I GUESS, HAVE BEEN REPLACED BUT THEY DID NIT REPLACE THE SPARE TIRE. I STILL HAVE THE RECALLED SPARE TIRE?? WHAT DO I DO NOW? CAN I DO ANYTHING? BUT, I STILL HAVE BAD TIRES, THE 2001 TIRE RECALL DOES NOT SAY WHAT BRAND? I HAVE ATX AND APT FIRESTONE TIRES. CAMPAIN #92V113000,91V189000,00T005000 AND ANOTHER TIRE RECALL, I DID NOT GET THE #, BUT IT WAS IN 2001. THANK YOU.
NHTSA complaint #10116768 — an unverified report by a vehicle owner.
NEW Bedford, MA
SEAT BELTS
I FOUND SEVERAL RECALLS FOR MY VEHICLE. IT IS AN OLD VEHICLE, BUT I ONLY BOUGHT IT IN 2003. I KNOW SOME OF THEM EXPIRED, AND IT SAYS TO CONTACT FOD. I DID VIA WEB SITE. THEY DO NOT SHOW ANY RECALLS. BUT, YOU SHOWED ME OVER 5 RECALLS? CAN I STILL GET THEM FIXED? MY TIRES I GUESS, HAVE BEEN REPLACED BUT THEY DID NIT REPLACE THE SPARE TIRE. I STILL HAVE THE RECALLED SPARE TIRE?? WHAT DO I DO NOW? CAN I DO ANYTHING? BUT, I STILL HAVE BAD TIRES, THE 2001 TIRE RECALL DOES NOT SAY WHAT BRAND? I HAVE ATX AND APT FIRESTONE TIRES. CAMPAIN #92V113000,91V189000,00T005000 AND ANOTHER TIRE RECALL, I DID NOT GET THE #, BUT IT WAS IN 2001. THANK YOU.
NHTSA complaint #10116768 — an unverified report by a vehicle owner.
NEW Bedford, MA
TIRES
I FOUND SEVERAL RECALLS FOR MY VEHICLE. IT IS AN OLD VEHICLE, BUT I ONLY BOUGHT IT IN 2003. I KNOW SOME OF THEM EXPIRED, AND IT SAYS TO CONTACT FOD. I DID VIA WEB SITE. THEY DO NOT SHOW ANY RECALLS. BUT, YOU SHOWED ME OVER 5 RECALLS? CAN I STILL GET THEM FIXED? MY TIRES I GUESS, HAVE BEEN REPLACED BUT THEY DID NIT REPLACE THE SPARE TIRE. I STILL HAVE THE RECALLED SPARE TIRE?? WHAT DO I DO NOW? CAN I DO ANYTHING? BUT, I STILL HAVE BAD TIRES, THE 2001 TIRE RECALL DOES NOT SAY WHAT BRAND? I HAVE ATX AND APT FIRESTONE TIRES. CAMPAIN #92V113000,91V189000,00T005000 AND ANOTHER TIRE RECALL, I DID NOT GET THE #, BUT IT WAS IN 2001. THANK YOU.
NHTSA complaint #10116768 — an unverified report by a vehicle owner.
at 181,000 milesBEN Lomond, CA
SEAT BELTS:FRONT
PENINSULA FORD, SUNNYVALE, CA REFUSED TO SERVICE EXISTING SAFETY RECALL, WITHOUT EXPLANATION. NHTSA CAMPAIGN 92V113000. THE VEHICLE IN QUESTION FITS ALL APPLICABILITY CRITIERIA LISTED IN RECALL DOCUMENTS. ONE OF THREE SYMPTOMS (UNEXPLAINED AND REPEATED, SUDDEN FRONT SEAT BELT RELEASE) DESCRIBED BY THIS RECALL OCCURS REGULARLY.
NHTSA complaint #10116035 — an unverified report by a vehicle owner.
at 79,284 milesEdgewood, WACrash1 injured
VEHICLE SPEED CONTROL:CRUISE CONTROL
MY WIFE [XXX] WAS DRIVING MY 1991 FORD EXPLORER TO SEE HER SON ON 2-2-04( AND NEVER USES CRUISE CONTROL)WHEN ON HWY 161 HEADING NORTH THE CRUISE CONTROL TOOK OVER AND MADE THE THROTTLE STICK WIDE OPEN, THE BRAKES WOULD NOT HOLD AND VEHICLE WENT UP TO ABOUT 70 BEFORE SHE FINALLY TURNED OFF KEY, THE BRAKES WERE SMOKING FROM ABOUT 1 MILE OF FIGHTING TO STOP THE THING, SHE FINALLY STOPPED AFTER HITTING A TRUCK IN FRONT OF BLACKSTONE COLLISION, WHOSE OWNER DEMANDED SHE REMOVE IT DUE TO BLOCKING DRIVEWAY, (2) SALESMEN FROM JET CHEV SAW THE WHOLE THING AND SINCE THE OTHER DRIVERS VEHICLE WAS NOT BADLY DAMAGED HE WANTED TO LEAVE, THE SALESMAN STARTED THE FORD EXPLORER AND IT WAS STILL FLOORED HE WAS ABLE TO MOVE IT AND PARKED IT, HE ALSO UNSTUCK THE THROTTLE THEREBY DESTROYING EVIDENCE,MY INSURANCE CO. WAS GOING TO GO AFTER FORD BUT DIDN'T , SO WE WERE CANCELLED AND NOW I PAY TWICE AS MUCH DUE TO FORD DEFECTS THEY NEED TO OWN UP TO THIS. VEH ID [XXX] MY WIFE HAD TO GO TO HOSPITAL FOR 2 CRACKED ANKLES DUE TO THIS AS X RAYS WERE TAKEN WITHIN 4 HRS OF WRECK (SHE HAD BOTH FEET ON BRAKE PEDAL TRYING TO STOP IT.) I AM GOING TO ALSO REPORT ANOTHER INCIDENT FROM THIS SAME VEHICLE, MFG DEFECT. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #10114817 — an unverified report by a vehicle owner.
at 75,200 milesEdgewood, WA1 injured
POWER TRAIN:AXLE HUBS
AFTER PURCHASING THIS FORD EXPLORER I CHECK ALL FLUIDS AND ADDED AND CHANGED AS NESSASARY ABOUT 2 WEEKS AFTER I PURCHASED IT MY STEPSON AND MY WIFE AND LARGE DOG WENT ON A LITTLE TRIP TO CHECK OUT THIS THING, AFTER LETTING OUT THE WIFE AND DOG MY STEPSON AND MYSELF TRIED TO GO UP A SLIGHT HILL IN 4 WHEEL DRIVE TO SEE IF IT WORKED, AFTER IT WOULDN'T MAKE IT UP THE HILL WE BACKED IT DOWN AND HEADED BACK FOR MY WIFE WHEN THE LEFT FRONT TIRE WHEEL AND BRAKE ASSY FELL OFF DUE TO THE PLASTIC PIECE FAILING INSIDE AUTOMATIC HUBS CAUSING C CLIP TO FAIL, I HAD TO CALL MY BROTHER IN LAW TO GET MY TRUCK AND TRAILER TO GET THIS THING HOME WHERE BY SKINNING MY KNUCKLES ON ROCKS TRYING TO GET THIS ON A JACK, I LATER WENT TO FORD TO TRY TO BUY JUST DAMAGED PART THEY WANTED 385 DOLLARS FOR WHOLE KIT WHICH NOW HAS A LOCKING DEVISE THAT WILL NOT ALLOW THE NUT TO FREELY SPIN OFF, I BELIEVE THE NEW PIECE IS NO LONGER MADE OF PLASTIC EITHER, I WENT TO JUNK YARD AND GOT A USED PLASTIC PIECE AND MADE MY OWN PERMANT LOCKING DEVISE TO KEEP THIS FROM HAPPENING AGAIN. FAULTY DESIGN.
NHTSA complaint #10114819 — an unverified report by a vehicle owner.
at 208,000 milesHouston, TXFire
VEHICLE SPEED CONTROL:CRUISE CONTROL
ON DEC 23, 2004, MY 1991 FORD EXPLORER CAUGHT FIRE WHILE I WAS DRIVING IT. THE VEHICLE WAS DESTROYED. THE VEHICLE HAD 208,000 MILES ON IT. IT HAD BEEN PROFESSIONALY SERVICED A WEEK PRIOR TO THE FIRE. WHILE I WAS DRIVING, I NOTICED A BURNING SMELL. I LOOKED IN THE REAR-VIEW MIRROR & SAW SOME WHITE SMOKE BEHIND ME. WITHIN SECONDS THE ENGINE DIED. BY THE TIME I GOT IT PULLED ONTO THE SHOULDER, SMOKE WAS STREAMING OUT FROM UNDER THE HOOD. THE FIRE BURNED THROUGH THE FIREWALL AND CAUGHT THE INTERIOR ON FIRE VERY QUICKLY.
NHTSA complaint #10114537 — an unverified report by a vehicle owner.
at 15,000 milesWalton, OR
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
THE REAR LIFTGATE WAS IN THE UP POSITION AND IT DROPPED WHILE THE CONSUMER WAS UNLOADING GROCERIES. THE RIGHT SIDE HINGE BROKE. THIS VEHICLE WAS NOT INCLUDED IN LIFTGATE RECALL CAMPAIGN 04V442000. *AK *SC
NHTSA complaint #10115396 — an unverified report by a vehicle owner.