Owners have filed 1,151 complaints
about the 1993 Ford Explorer with NHTSA between 1995 and 2020.
The largest single group is the brakes.
Across this model's run it ranks 15 of 34 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 47
Against the median year of the Ford Explorer. 50 means typical for this
model; 100 means roughly double.
Severity — 100
21.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 15
9% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
12.2%
25,000 – 49,999 miles
36.5%
50,000 – 74,999 miles
510.9%
75,000 – 99,999 miles
1021.7%
100,000 – 149,999 miles
1839.1%
150,000+ miles
919.6%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 1995peak 78Oct 2020
NHTSA investigations into the 1993 Ford Explorer
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
1
investigation is
still open.
RQ99016Opened 29 Jul 1999Still openSTRUCTURE
LIFTGATE SUPPORT BRACKET FAILURE
SUMMARY:ON AUGUST 22, 1995, FORD CONDUCTED SAFETY RECALL, 95V-164, ON 1992 AND 1993 MODEL YEAR EXPLORER DUE TO LIFTGATE FAILURES.THE REAR LIFTGATE HYDRAULIC CYLINDER BRACKET CAN BECOME UNATTACHED ALLOWING THE LIFTGATE TO SUDDENLY DROP.THE RECALL REMEDY WAS TO INSTALL REINFORCEMENTS ON THE BRACKETS.FORD ALSO INITIATED A SAFETY IMPROVEMENT CAMPAIGN IN OCTOBER 1995, FOR 1991-1995 MODEL YEAR EXPLORER VEHICLES WHICH WERE NOT INCLUDED IN THE RECALL, TO INSTALL REINFORCEMENTS ON THOSE BRACKET THAT WERE FOUND TO BE LOOSE OR DETACHED.THIS CAMPAIGN ENDED IN OCTOBER 1996. SINCE NOVEMBER 1996, ODI HAS REC...
EA00012Opened 14 Apr 2000Closed 20 Oct 2000STRUCTURE
SPARE TIRE WINCH CABLE
PE99072Opened 30 Nov 1999Closed 14 Apr 2000STRUCTURE
SPARE TIRE WINCH CABLE
FROM THE BEGINNING OF THE 1991 MODEL YEAR PRODUCTION UNTIL THE MIDDLE OF THE 1994 MODEL YEAR PRODUCTION, FORD USED A GALVANIZED STEEL CABLE TO LIFT AND HOLD IN STORED POSITION, THE EXPLORER SPARE TIRE.ON MAY 19, 1994, BASED ON THE RESULTS OF FORD DURABILITY TESTING , FORD CHANGED TO A 4.00MM STAINLESS STEEL CABLE.THERE HAVE BEEN OVER 100 INCIDENTS IN WHICH THE ORIGINAL GALVANIZED STEEL CABLE FAILED ALLOWING THE SPARE TIRE TO DROP FROM ITS REAR STORAGE WELL.ONE OF THESE INCIDENTS CAUSED A FOLLOWING VEHICLE TO BE INVOLVED IN A COLLISION AND ON SIX OTHER OCCASIONS THE WHEEL MADE CONTACT WITH FOLL...
EA99004Opened 15 Jan 1999Closed 18 Apr 2000VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
BLOWER ASSEMBLY FIRES
BASED ON THE RELATIVELY LOW FAILURE FREQUENCY MEASURED OVER AN EXTENDED EXPOSURE TIME AND THE FACT THAT THE GREAT MAJOITY OF INCIDENTS ARE CONFINED WITHIN THE BLOWER HOUSING, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF THE AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHE ACTION IF WARRANTED BY THE CIRCUMSTANCES.
DP98008Opened 4 Sep 1998Closed 11 Sep 1998VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HEATER BLOWER ASSEMBLY FIRE
PE98048Opened 4 Sep 1998Closed 15 Jan 1999VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
BLOWER ASSEMBLY FIRES
DP98001Opened 6 Jan 1998Closed 4 Feb 1998STRUCTURE
HEAVY LATERAL VIBRATION
NHTSA WAS PETITIONED TO COMMENCE A DEFECT INVESTIGATION OF THE SUBJECT VEHICLES ON JANUARY 6, 1998.THE PETITION ALLEGES THAT EARLY MODEL FORD EXPLORER SPORT UTILITY VEHICLES DEVELOP HEAVY LATERAL VIBRATIONS AT SPEEDS ABOVE 55 MPH AND WHEN ENCOUNTERING BUMPS AT LOW SPEEDS.THE PETITION FURTHER ALLEGES THAT THESE VIBRATIONS COULD POSSIBLY CAUSE LOSS OF VEHICLE CONTROL.THE ANALYSIS OF THE PETITION IS PRESENTED IN THE ATTACHED NOTICE WHICH IS PUBLISHED IN THE FEDERAL REGISTER.
EA97011Opened 23 May 1997Closed 20 Jan 1998STRUCTURE
SUNROOF SHATTERING AND SEPARATION
Recalls on the 1993 Ford Explorer
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
01X001000
TIRES:TREAD/BELT
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. EQUIPMENT DESCRIPTION: FORD IS REPLACING ALL FIRESTONE WILDERNESS AT 15, 16, AND 17 INCH TIRES MOUNTED ON FORD TRUCKS AND SUVS. FORD REPORTS TREAD SEPARATION CAN OCCUR DUE TO A COMBINATION OF THE SENSITIVITY OF THE TIRE DESIGN TO STRESS, AGING, AND MANUFACTURING DIFFERENCES BETWEEN PLANTS. FORD IS REPLACING THESE TIRES TO PREVENT POSSIBLE PREMATURE TIRE FAILURE. VEHICLE DESCRIPTION: THE VEHICLES LISTED BELOW MAY HAVE BEEN ORIGINALLY EQUIPPED WITH FIRESTONE WILDERNESS AT TIRES OR MAY HAVE HAD WILDERNESS AT TIRES INSTALLED DURING THE FIRESTONE RECALL LAUNCHED IN AUGUST 2000. CERTAIN 1991 THROUGHT 2002 FORD EXPLORER CERTAIN 2001 THROUGHT 2002 EXPLORER SPORT, AND SPORT TRAC CERTAIN 1997 THROUGH 2002 MERCURY MOUNTAINEER CERTAIN 1991 THROUGH 2001 RANGER CERTAIN 1999 THROUGH 2001 EXPEDITION CERTAIN 1991 THROUGH 1994, AND 1997 MODEL YEAR F-SERIES CERTAIN 1991 THROUGH 1994 BRONCO NOTE: BOTH ORIGINAL EQUIPMENT AND REPLACEMENT TIRES ARE AFFECTED.
Risk: SHOULD THE TREAD SEPARATE AT HIGHWAY SPEEDS, A VEHICLE CRASH COULD OCCUR, POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.
00T005000
TIRES:TREAD/BELT
TIRE DESCRIPTION: FIRESTONE WILDERNESS AT, SIZE P235/75R15, PRODUCED AT THE DECATUR, ILLINOIS TIRE PLANT AND ALL FIRESTONE RADIAL ATX AND RADIAL ATX II TIRES, SIZE P235/75R15. OPERATION OF THESE TIRES AT LOW INFLATION PRESSURES, HIGH SPEED, AND IN HOT WEATHER, CAN CONTRIBUTE TO SEPARATION OF THE TIRE TREAD.
Risk: IF THE TREAD SEPARATES FROM THE TIRE, THE DRIVER CAN LOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH CAUSING INJURY OR DEATH.
VEHICLE DESCRIPTION: ON CERTAIN SPORT UTILITY VEHICLES, THE HYDRAULIC LIFT CYLINDER BRACKET WELDS COULD FRACTURE.
Risk: WITH A BROKEN BRACKET WELD, THERE IS A POTENTIAL FOR THE LIFTGATE BRACKET TO GRADUALLY BEND INWARD ALLOWING THE LIFT CYLINDER BALL STUD TO DISENGAGE, UNEXPECTEDLY ALLOWING THE LIFTGATE TO FALL FROM AN OPEN POSITION.
97V235001
STRUCTURE:BODY:ROOF AND PILLARS
VEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES EQUIPPED WITH FACTORY INSTALLED SUNROOF. THE SUNROOF GLASS PANEL ASSEMBLY CAN SEPARATE WHILE THE VEHICLE IS MOVING DUE TO INCORRECT HINGE ENGAGEMENT. THIS WAS CAUSED BY IMPROPER SUNROOF INSTALLATION OF THE GLASS PANEL.
Risk: UNEXPECTED SEPARATION OF THE SUNROOF GLASS PANEL COULD POSSIBLY DISTRACT THE DRIVER INCREASING THE RISK OF A VEHICLE CRASH OR LOSS OF VEHICLE CONTROL.
97V083000
VISIBILITY:REARVIEW MIRRORS/DEVICES
A SHORT CIRCUIT CONDITION CAN OCCUR IN THE REMOTE POWER MIRROR CONTROL SWITCH CIRCUIT BOARD AS A RESULT OF A SEPARATED PART OF THE CONTACT ASSEMBLY BRIDGING THE SWITCH POSITIVE BATTERY PAD AND ADJACENT CHASSIS GROUND PAD.
Risk: THE CURRENT CAN OVERHEAT THE PRINTED CIRCUIT BOARD AND OTHER PLASTIC AND ELASTOMERIC COMPONENTS OF THE SWITCH ASSEMBLY RESULTING IN SMOKE OR FIRE.
96V024001
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC
THE STUDS WHICH ATTACH THE BRAKE MASTER CYLINDER TO THE POWER BRAKE VACUUM BOOSTER ASSEMBLY CAN DEVELOP STRESS CORROSION CRACKING AFTER BEING OPERATED FOR AN EXTENDED PERIOD OF TIME IN THE SOUTHERN CALIFORNIA LOCATION.
Risk: IF A CRACK OCCURS, IT COULD RESULT IN ONE OR BOTH STUDS FRACTURING. THE MASTER CYLINDER COULD THEN SEPARATE FROM THE VACUUM BOOSTER, WHEN THE BRAKES ARE APPLIED, PREVENTING THE SERVICE BRAKES FROM ACTIVATING INCREASING THE RISK OF A VEHICLE ACCIDENT.
VEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH FEDERAL REGULATION 573. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. THE CAMPAIGN WILL REINFORCE THE BRACKET ATTACHMENTS OF THE REAR LIFTGATE GAS ASSIST CYLINDERS WHICH COULD PULL AWAY FROM THE INSIDE OF THE LIFTGATE.
Risk: IF A BRACKET AND GAS ASSIST CYLINDER WERE TO DETACH COMPLETELY FROM THE LIFTGATE AND NO LONGER BEAR AGAINST THE LIFTGATE AS INTENDED, THE REMAINING ASSIST CYLINDER WOULD NOT HOLD THE LIFTGATE IN AN OPEN POSITION. PERSONAL INJURY COULD OCCUR.
THE HYDRAULIC LIFT CYLINDERS ARE ATTACHED TO BRACKETS THAT ARE WELDED TO THE LIFTGATE. THE BRACKET WELDS CAN FRACTURE.
Risk: WITH A BROKEN BRACKET WELD, THERE IS A POTENTIAL FOR THE LIFTGATE BRACKET TO GRADUALLY BEND INWARD ALLOWING THE LIFT CYLINDERBALL STUD TO DISENGAGE.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2001193139,310 units in Canada
Other
Certain vehicles, from Ontario to Newfoundland, could experience a corrosion related failure of the spare tire winch cable. If the cable breaks while the vehicle is being driven, the spare tire could drop down, potentially creating a roadway obstacle. Correction: Owners are to inspect the cable, and if corrosion or broken wire strands are present the vehicle is to be taken to a dealer for replacement of the winch assembly. Program ends September 30, 2003.
Recall 199922418,972 units in Canada
Structure
On certain vehicles, the hydraulic lift cylinders are attached to brackets that are welded to the liftgate. under certain conditions, the bracket welds may fracture due to the brackets being inadvertently mislocated relative to the liftgate. There may be a potential for the liftgate bracket to gradually bend inward which might allow the liftgate cylinder ball stud to disengage. Correction: Reinforcement brackets will be installed.
Recall 19980169,815 units in Canada
Structure
NOTE: VEHICLES EQUIPPED WITH FACTORY INSTALLED SUNROOFS WITH REMOVABLE GLASS PANELS. IF MISINSTALLED BY THE OPERATOR, THE SUNROOF'S REMOVABLE GLASS PANEL MAY SEPARATE FROM THE VEHICLE WHILE IT IS BEING DRIVEN. THE SEPARATED GLASS PANEL MAY POTENTIALLY STRIKE OTHER VEHICULAR TRAFFIC OR FORCE OTHER MOTORISTS TO TAKE EVASIVE ACTION. CORRECTION: OWNER'S OF AFFECTED VEHICLES WILL BE PROVIDED WITH AN INSTRUCTION BOOKLET WHICH THOROUGHLY OUTLINES THE PROPER PROCEDURE FOR REMOVAL, STORAGE AND REINSTALLATION OF THE SUNROOF'S GLASS PANEL. OWNER'S WILL ALSO BE PROVIDED WITH A WARNING LABEL TO BE ATTACHED TO THE SUNROOF'S LATCH KNOB.
Recall 199711624,958 units in Canada
Electrical
IF A SHORT CIRCUIT OCCURS IN THE POWER MIRROR SWITCH THERE IS THE POTENTIAL RISK OF FIRE AT OR NEAR THE MIRROR SWITCH (LOCATED IN THE DRIVER'S DOOR). OVERHEATING OF THE SWITCH ASSEMBLY CREATES THE RISK OF AN UNATTENDED VEHICLE FIRE. CORRECTION: A FUSED JUMPER HARNESS WILL BE INSTALLED IN THE POWER MIRROR ELECTRICAL CIRCUIT.
Recall 199515518,224 units in Canada
Structure
DEFECT: THE HYDRAULIC LIFT CYLINDERS ON THESE VEHICLES ARE ATTACHED TO BRACKETS THAT ARE WELDED TO THE LIFTGATE. UNDER CERTAIN CONDITIONS, THE BRACKET WELDS MAY FRACTURE DUE TO THE BRACKETS BEING INADVERTENTLY MISLOCATED RELATIVE TO THE LIFTGATE. THERE MAY BE A POTENTIAL FOR THE LIFTGATE BRACKET TO GRADUALLY BEND INWARD WHICH MIGHT ALLOW THE LIFT CYLINDER BALL STUD TO DISENGAGE. CORRECTION: REINFORCEMENT BRACKETS WILL BE INSTALLED.
Recall 199415745,248 units in Canada
Brakes
NOTE: THIS RECALL AFFECTS VEHICLES WITH MANUAL TRANSMISSION. THE PARKING BRAKE CONTROL SELF-ADJUST PAWL MAY SKIP OVER ONE OR MORE TEETH IN THE SELF-ADJUST RATCHET DURING PARKING BRAKE APPLICATION, WHICH COULD PREVENT THE SYSTEM FROM ACHIEVING FULL TENSION. THIS COULD RESULT IN PARKING BRAKE INEFFECTIVENESS WHICH WOULD ALLOW THE VEHICLE TO ROLL FREELY IF IT IS NOT LEFT IN GEAR. CORRECTION: A WEDGE WILL BE INSTALLED WHICH WILL SERVE TO LOCK THE PARKING BRAKE SELF-ADJUST MECHANISM PAWL INTO ENGAGEMENT WITH THE RATCHET.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 68,000 milesStaton Island, NY2 injured
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL* THE CONTACT OWNS A 1993 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ABS MODULE FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE REPLACEMENT PART WAS UNAVAILABLE. THE CONTACT WAS UNABLE TO REACH THE MANUFACTURER FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000. *BF
NHTSA complaint #11340967 — an unverified report by a vehicle owner.
at 68,000 milesStaten Island, NYCrash2 injured
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
THE ABS MODULE FAILED WITHOUT WARNING WHILE DRIVING STRAIGHT ON A CITY STREET AT ABOUT 20 MPH.
NHTSA complaint #11340975 — an unverified report by a vehicle owner.
at 68,000 milesStaton Island, NY2 injured
SERVICE BRAKES
TL* THE CONTACT OWNS A 1993 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ABS MODULE FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE REPLACEMENT PART WAS UNAVAILABLE. THE CONTACT WAS UNABLE TO REACH THE MANUFACTURER FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000. *BF
NHTSA complaint #11340967 — an unverified report by a vehicle owner.
at 76,000 milesPanama City Beach, FLFire1 injured
SEATS
I WAS PULLING INTO MY CONDO'S PARKING GARAGE WHEN DRIVER IN CAR BEHIND ME ALERTED ME THAT MY TRUCK WAS ON FIRE. I STOPPED IMMEDIATELY AND NOTICED SMOKE AND A BURNING SMELL INSIDE OF THE VEHICLE AND MY FEET GOT REALLY HOT. EXITED VEHICLE AND NOTICED FIRE DRIPPING FROM UNDERNEATH VEHICLE AND BLACK SMOKE AND FIRE FROM UNDER THE HOOD. IMMEDIATELY CALLED 911 TO REPORT FIRE, AS THE FIRE UNIT WAS ON ITS WAY THE VEHICLE HAD TWO OR THREE EXPLOSIONS UNDER THE HOOD AND THE HORN CAME ON. THE ENTIRE VEHICLE WAS ENGULFED IN FLAMES. IT WAS A TOTAL LOSS. THE 22 STORY CONDOMINIUM FIRE ALARMS WENT OFF, ALL THE ELEVATORS STOPPED WORKING AND THE FIRE MARSHALL EVACUATED THE ENTIRE BUILDING. THE PARKING GARAGE WAS FULL OF SOOTH AND DENSE BLACK SMOKE. THE MAIN LOBBY AND ELEVATOR LOBBY WAS FULL OF SMOKE. THE ER DIAGNOSED ME WITH SMOKE INHALATION AND SHORTNESS OF BREATH. SUBSEQUENT LUNG TEST SHOWS 30% DECREASED LUNG CAPACITY.
NHTSA complaint #10509464 — an unverified report by a vehicle owner.
at 76,000 milesPanama City Beach, FLFire1 injured
STRUCTURE:BODY
I WAS PULLING INTO MY CONDO'S PARKING GARAGE WHEN DRIVER IN CAR BEHIND ME ALERTED ME THAT MY TRUCK WAS ON FIRE. I STOPPED IMMEDIATELY AND NOTICED SMOKE AND A BURNING SMELL INSIDE OF THE VEHICLE AND MY FEET GOT REALLY HOT. EXITED VEHICLE AND NOTICED FIRE DRIPPING FROM UNDERNEATH VEHICLE AND BLACK SMOKE AND FIRE FROM UNDER THE HOOD. IMMEDIATELY CALLED 911 TO REPORT FIRE, AS THE FIRE UNIT WAS ON ITS WAY THE VEHICLE HAD TWO OR THREE EXPLOSIONS UNDER THE HOOD AND THE HORN CAME ON. THE ENTIRE VEHICLE WAS ENGULFED IN FLAMES. IT WAS A TOTAL LOSS. THE 22 STORY CONDOMINIUM FIRE ALARMS WENT OFF, ALL THE ELEVATORS STOPPED WORKING AND THE FIRE MARSHALL EVACUATED THE ENTIRE BUILDING. THE PARKING GARAGE WAS FULL OF SOOTH AND DENSE BLACK SMOKE. THE MAIN LOBBY AND ELEVATOR LOBBY WAS FULL OF SMOKE. THE ER DIAGNOSED ME WITH SMOKE INHALATION AND SHORTNESS OF BREATH. SUBSEQUENT LUNG TEST SHOWS 30% DECREASED LUNG CAPACITY.
NHTSA complaint #10509464 — an unverified report by a vehicle owner.
at 76,000 milesPanama City Beach, FLFire1 injured
ENGINE
I WAS PULLING INTO MY CONDO'S PARKING GARAGE WHEN DRIVER IN CAR BEHIND ME ALERTED ME THAT MY TRUCK WAS ON FIRE. I STOPPED IMMEDIATELY AND NOTICED SMOKE AND A BURNING SMELL INSIDE OF THE VEHICLE AND MY FEET GOT REALLY HOT. EXITED VEHICLE AND NOTICED FIRE DRIPPING FROM UNDERNEATH VEHICLE AND BLACK SMOKE AND FIRE FROM UNDER THE HOOD. IMMEDIATELY CALLED 911 TO REPORT FIRE, AS THE FIRE UNIT WAS ON ITS WAY THE VEHICLE HAD TWO OR THREE EXPLOSIONS UNDER THE HOOD AND THE HORN CAME ON. THE ENTIRE VEHICLE WAS ENGULFED IN FLAMES. IT WAS A TOTAL LOSS. THE 22 STORY CONDOMINIUM FIRE ALARMS WENT OFF, ALL THE ELEVATORS STOPPED WORKING AND THE FIRE MARSHALL EVACUATED THE ENTIRE BUILDING. THE PARKING GARAGE WAS FULL OF SOOTH AND DENSE BLACK SMOKE. THE MAIN LOBBY AND ELEVATOR LOBBY WAS FULL OF SMOKE. THE ER DIAGNOSED ME WITH SMOKE INHALATION AND SHORTNESS OF BREATH. SUBSEQUENT LUNG TEST SHOWS 30% DECREASED LUNG CAPACITY.
NHTSA complaint #10509464 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 198,486 milesLOS Angeles, CA
ELECTRICAL SYSTEM
IGNITION SWITCH TURNS WITHOUT A KEY AND THEN IT IS HARD TO INSERT THE KEY. ENGINE STALLED POSSIBLY BECAUSE OF THE SWITCH WHILE WAITING FOR TRAFFIC LIGHT TO CHANGE TO GREEN.
NHTSA complaint #11363106 — an unverified report by a vehicle owner.
at 68,000 milesStaton Island, NY2 injured
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL* THE CONTACT OWNS A 1993 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ABS MODULE FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE REPLACEMENT PART WAS UNAVAILABLE. THE CONTACT WAS UNABLE TO REACH THE MANUFACTURER FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000. *BF
NHTSA complaint #11340967 — an unverified report by a vehicle owner.
at 68,000 milesStaten Island, NYCrash2 injured
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
THE ABS MODULE FAILED WITHOUT WARNING WHILE DRIVING STRAIGHT ON A CITY STREET AT ABOUT 20 MPH.
NHTSA complaint #11340975 — an unverified report by a vehicle owner.
at 68,000 milesStaton Island, NY2 injured
SERVICE BRAKES
TL* THE CONTACT OWNS A 1993 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ABS MODULE FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE REPLACEMENT PART WAS UNAVAILABLE. THE CONTACT WAS UNABLE TO REACH THE MANUFACTURER FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000. *BF
NHTSA complaint #11340967 — an unverified report by a vehicle owner.
at 68,940 milesCosta Mesa, CA
TIRES
MICHELIN LTX M/S XL P235/75R-15 ON 93 EXPLORER XL. TIRES ARE 5 YRS OLD WITH LESS THAN 5000 MILES. SERIES OF SIDEWALL CRACKS ABOUT 8" LONG APPEARED IN FRONT RIGHT TIRE, APPROX 5/8" FROM RIM, WITH THE LONGEST CRACK ABOUT 4" LONG AND 0.11" DEEP. NO FAILURE YET, AND THE AMERICAS TIRE DEALER SAYS THE CRACKS ARE NOT A PROBLEM, BUT THE NUMBER OF COMPLAINTS OF SIDEWALL CRACKING AND BLOWOUTS IN MICHELIN TIRES CONCERNS US.
NHTSA complaint #10513334 — an unverified report by a vehicle owner.
at 76,000 milesPanama City Beach, FLFire1 injured
SEATS
I WAS PULLING INTO MY CONDO'S PARKING GARAGE WHEN DRIVER IN CAR BEHIND ME ALERTED ME THAT MY TRUCK WAS ON FIRE. I STOPPED IMMEDIATELY AND NOTICED SMOKE AND A BURNING SMELL INSIDE OF THE VEHICLE AND MY FEET GOT REALLY HOT. EXITED VEHICLE AND NOTICED FIRE DRIPPING FROM UNDERNEATH VEHICLE AND BLACK SMOKE AND FIRE FROM UNDER THE HOOD. IMMEDIATELY CALLED 911 TO REPORT FIRE, AS THE FIRE UNIT WAS ON ITS WAY THE VEHICLE HAD TWO OR THREE EXPLOSIONS UNDER THE HOOD AND THE HORN CAME ON. THE ENTIRE VEHICLE WAS ENGULFED IN FLAMES. IT WAS A TOTAL LOSS. THE 22 STORY CONDOMINIUM FIRE ALARMS WENT OFF, ALL THE ELEVATORS STOPPED WORKING AND THE FIRE MARSHALL EVACUATED THE ENTIRE BUILDING. THE PARKING GARAGE WAS FULL OF SOOTH AND DENSE BLACK SMOKE. THE MAIN LOBBY AND ELEVATOR LOBBY WAS FULL OF SMOKE. THE ER DIAGNOSED ME WITH SMOKE INHALATION AND SHORTNESS OF BREATH. SUBSEQUENT LUNG TEST SHOWS 30% DECREASED LUNG CAPACITY.
NHTSA complaint #10509464 — an unverified report by a vehicle owner.
at 76,000 milesPanama City Beach, FLFire1 injured
STRUCTURE:BODY
I WAS PULLING INTO MY CONDO'S PARKING GARAGE WHEN DRIVER IN CAR BEHIND ME ALERTED ME THAT MY TRUCK WAS ON FIRE. I STOPPED IMMEDIATELY AND NOTICED SMOKE AND A BURNING SMELL INSIDE OF THE VEHICLE AND MY FEET GOT REALLY HOT. EXITED VEHICLE AND NOTICED FIRE DRIPPING FROM UNDERNEATH VEHICLE AND BLACK SMOKE AND FIRE FROM UNDER THE HOOD. IMMEDIATELY CALLED 911 TO REPORT FIRE, AS THE FIRE UNIT WAS ON ITS WAY THE VEHICLE HAD TWO OR THREE EXPLOSIONS UNDER THE HOOD AND THE HORN CAME ON. THE ENTIRE VEHICLE WAS ENGULFED IN FLAMES. IT WAS A TOTAL LOSS. THE 22 STORY CONDOMINIUM FIRE ALARMS WENT OFF, ALL THE ELEVATORS STOPPED WORKING AND THE FIRE MARSHALL EVACUATED THE ENTIRE BUILDING. THE PARKING GARAGE WAS FULL OF SOOTH AND DENSE BLACK SMOKE. THE MAIN LOBBY AND ELEVATOR LOBBY WAS FULL OF SMOKE. THE ER DIAGNOSED ME WITH SMOKE INHALATION AND SHORTNESS OF BREATH. SUBSEQUENT LUNG TEST SHOWS 30% DECREASED LUNG CAPACITY.
NHTSA complaint #10509464 — an unverified report by a vehicle owner.
at 76,000 milesPanama City Beach, FLFire1 injured
ENGINE
I WAS PULLING INTO MY CONDO'S PARKING GARAGE WHEN DRIVER IN CAR BEHIND ME ALERTED ME THAT MY TRUCK WAS ON FIRE. I STOPPED IMMEDIATELY AND NOTICED SMOKE AND A BURNING SMELL INSIDE OF THE VEHICLE AND MY FEET GOT REALLY HOT. EXITED VEHICLE AND NOTICED FIRE DRIPPING FROM UNDERNEATH VEHICLE AND BLACK SMOKE AND FIRE FROM UNDER THE HOOD. IMMEDIATELY CALLED 911 TO REPORT FIRE, AS THE FIRE UNIT WAS ON ITS WAY THE VEHICLE HAD TWO OR THREE EXPLOSIONS UNDER THE HOOD AND THE HORN CAME ON. THE ENTIRE VEHICLE WAS ENGULFED IN FLAMES. IT WAS A TOTAL LOSS. THE 22 STORY CONDOMINIUM FIRE ALARMS WENT OFF, ALL THE ELEVATORS STOPPED WORKING AND THE FIRE MARSHALL EVACUATED THE ENTIRE BUILDING. THE PARKING GARAGE WAS FULL OF SOOTH AND DENSE BLACK SMOKE. THE MAIN LOBBY AND ELEVATOR LOBBY WAS FULL OF SMOKE. THE ER DIAGNOSED ME WITH SMOKE INHALATION AND SHORTNESS OF BREATH. SUBSEQUENT LUNG TEST SHOWS 30% DECREASED LUNG CAPACITY.
NHTSA complaint #10509464 — an unverified report by a vehicle owner.
at 100,000 milesEscondido, CACrash4 injured
TIRES
TL*THE CONTACT OWNS A 1993 FORD EXPLORER EQUIPPED WITH FIRESTONE TIRES, TIRE LINE ATX, AND LINE SIZE P235/75R15. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE TREAD OF THE REAR DRIVER SIDE TIRES SEPARATED. AS A RESULT, SHE LOST CONTROL OF THE VEHICLE AND FLIPPED OVER. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED AND FOUR PASSENGERS HAD MINOR INJURIES. THE TIRES WERE NOT THE ORIGINAL TIRES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10475064 — an unverified report by a vehicle owner.
at 102,600 milesCarol City, FLFire
VEHICLE SPEED CONTROL
ALMOST HOME, WHEN I NOTICED A BURNING SMELL INSIDE OF THE VEHICLE IT THEN BEGAN TO SLOW SPEED, VEHICLE BEGAN TO SMOKE INSIDE AND OUT WHILE PULLING INTO YARD. GOT OUT AND THEN NOTICED FIRE DRIPPING FROM UNDERNEATH VEHICLE AND SMOKE EXITING FROM HOOD. IMMEDIATELY CALLED 911 TO REPORT FIRE, AS THE FIRE UNIT WAS ON ITS WAY THE VEHICLE HAD A EXPLOSION UNDER THE HOOD AND WAS TOTALED. THE ATTENDING FIRE INVESTIGATOR SAID THAT HE HAD SEEN THIS TYPE OF FIRE BEFORE WITH FORD F150'S AND OTHER FORD SPORTS UTILITY VEHICLES AND THAT IT WAS POSSIBLY THE SPEED OR CRUISE CONTROL THAT STARTED THE FIRE, AND TO LOOK. PLEASE RESPOND SO THAT I KNOW WHICH STEPS TO TAKE.
NHTSA complaint #10302948 — an unverified report by a vehicle owner.
at 200,000 milesWarm Springs, ORFire1 injured
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 1993 FORD EXPLORER. . AFTER THREE ATTEMPTS OF ATTEMPTING TO START THE VEHICLE, THE ENGINE MISFIRED. A BYSTANDER NEAR THE DRIVER-SIDE DOOR SUSTAINED INJURIES TO HER EYES, HAIR, AND UPPER PORTION OF HER BODY. SHE HAD TO BE TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS COMPLETELY DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE A LITTLE OVER 200,000.
NHTSA complaint #10291471 — an unverified report by a vehicle owner.
Madera, CA
FUEL SYSTEM, GASOLINE
FUEL FILLER HOSE HAS LEAK SO IT DID NOT PASS SMOG, NONE AT USED CAR LOTS, REPAIR SHOP STATES HE HAS SEEN THIS ALOT.
NHTSA complaint #10289171 — an unverified report by a vehicle owner.
at 140,000 milesNanticoke, PA
STRUCTURE
SUN ROOF FLEW OFF THE EXPLORER ONTO THE ROAD AND SHATTERED IN A MILLION PIECES ALMOST HITTING A BIKER.
NHTSA complaint #10246938 — an unverified report by a vehicle owner.
Hudson Falls, NY
SUSPENSION:FRONT
THE WHOLE '!@#$% FRONT END OF MY 93 EXPLORER KEEPS FALLING APART AFTER FIXING IT TWICE AND IT IS STARTING TO DO IT AGAIN. I CANT KEEP TIRES ON IT AT ALL.
NHTSA complaint #10235208 — an unverified report by a vehicle owner.
at 175,000 milesHolland, MI
SEAT BELTS
WHILE MY FAMILY WAS DRIVING IN THE CAR, WITH TWO CHILDREN IN CAR SEATS IN THE BACK SEAT, THE TWO YEAR OLD STARTED CRYING AND TOLD US THE BABY'S CAR SEAT WAS BROKEN. WE LOOKED BACK AND THE CAR SEAT WAS SIDEWAYS- THE SEAT BUCKLE THAT HELD IT IN PLACE HAD COMPLETELY GIVEN OUT! WE WERE DRIVING AND I HAD TO LEAN BACK FROM THE FRONT SEAT AND RIGHT THE BABY SEAT WHILE WE PULLED OVER AND MANAGED TO REBUCKLE THE BABY'S SEAT INTO THE MIDDLE. THE SEATS DO NOT ACTUALLY FIT THAT WAY FOR EVERYDAY USE AND OUR CAR HAS BEEN UNUSABLE TO US EVER SINCE BECAUSE WE HAVE TWO CHILDREN IN CAR SEATS AND NO OTHER WAY TO ARRANGE THEM IN THE CAR. WE CALLED ABOUT A PART TO REPLACE THAT SEAT BUCKLE AND WERE TOLD THAT IT WAS NOT AVAILABLE ANY MORE. I THINK THAT THIS IS A HUGE SAFETY CONCERN- TO HAVE A SEAT BUCKLE GIVE OUT - WHILE DRIVING - WITH A BABY IN IT! WE HAVE TRADED CARS WITH OUR PARENTS IN THE MEANTIME AND HAVE BEEN TRYING TO FIND THE PART TO FIX IT. (THIS IS THE REAR PASSENGER SIDE BUCKLE.)
NHTSA complaint #10231514 — an unverified report by a vehicle owner.
at 89,000 milesWichita Falls, TX
ELECTRICAL SYSTEM:WIRING
TL*THE CONTACT OWNS A 1993 FORD EXPLORER. WHILE IDLING AT A TRAFFIC LIGHT, THE CONTACT NOTICED DARK SMOKE COMING THROUGH THE VENTS. THE CONTACT SHUT OFF THE VEHICLE AND RESTARTED IT WHEN THE SMOKE CEASED. WHILE DRIVING 25 MPH, THE SMOKE REAPPEARED. THE CONTACT LOOKED UNDER THE HOOD, BUT COULD NOT LOCATE THE SOURCE OF THE FAILURE. THE CONTACT HAD THE HEATER FUSE REMOVED, WHICH STOPPED THE VEHICLE FROM SMOKING. THE VEHICLE HAD NOT YET BEEN TAKEN TO THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 89,000. UPDATED 05/27/08 *BF THE CONSUMER STATED THE AC ONLY WORKED ON HIGH AND THE REAR WINDSHIELD WIPER DID NOT WORK. UPDATED
NHTSA complaint #10210767 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1993 FORD EXPLORER. WHILE IDLING AT A TRAFFIC LIGHT, THE CONTACT NOTICED DARK SMOKE COMING THROUGH THE VENTS. THE CONTACT SHUT OFF THE VEHICLE AND RESTARTED IT WHEN THE SMOKE CEASED. WHILE DRIVING 25 MPH, THE SMOKE REAPPEARED. THE CONTACT LOOKED UNDER THE HOOD, BUT COULD NOT LOCATE THE SOURCE OF THE FAILURE. THE CONTACT HAD THE HEATER FUSE REMOVED, WHICH STOPPED THE VEHICLE FROM SMOKING. THE VEHICLE HAD NOT YET BEEN TAKEN TO THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 89,000. UPDATED 05/27/08 *BF THE CONSUMER STATED THE AC ONLY WORKED ON HIGH AND THE REAR WINDSHIELD WIPER DID NOT WORK. UPDATED
NHTSA complaint #10210767 — an unverified report by a vehicle owner.
at 73,000 milesDelmar, MDFire
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1993 FORD EXPLORER. THE VEHICLE WAS PARKED IN THE GARAGE FOR SEVERAL HOURS WHEN THE CONTACT NOTICED A BURNING ELECTRICAL SMELL INSIDE HIS HOME. HE GOT HIS FAMILY OUT OF THE HOME AND THE HOME ALARM BEGAN TO SOUND. WHEN THEY EXITED THE HOUSE, THEY DISCOVERED THE GARAGE ENGULFED IN FLAMES. BY THE TIME THE FIRE DEPARTMENT ARRIVED, THE HOME WAS ALSO ENGULFED IN FLAMES. BOTH VEHICLES IN THE GARAGE AND THE HOUSE WERE DESTROYED. THE CONTACT AND HIS WIFE WERE CHARGED WITH ARSON; HOWEVER, THE DAY BEFORE THE TRIAL, THE CHARGES WERE DROPPED. THE CONTACT STATED THAT EVEN THOUGH THE CHARGES WERE DROPPED, THE FIRE IS STILL LISTED AS SUSPICIOUS. NHTSA CAMPAIGN ID NUMBERS 99V062001 AND 07V336000 (VEHICLE SPEED CONTROL) WERE REFERENCED. THE CONTACT BELIEVED THAT THIS IS WHAT STARTED THE FIRE, BUT THERE IS NO VEHICLE LEFT TO EXAMINE. A FIRE AND POLICE REPORT WERE FILED. THE VIN AND PURCHASE DATE WERE UNKNOWN. THE FAILURE MILEAGE WAS 73,000.
NHTSA complaint #10208438 — an unverified report by a vehicle owner.
at 146,000 milesPlatteville, WIFire
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
STARTED 1993 FORD EXPLORER AND HEATER FAN WAS ON SETTING 2. BURNING LEAF SMOKE STARTED POURING OUT OF THE DEFROST VENTS (HEATER SELECTOR WAS SET TO DEFROST). IMMEDIATELY SHUT OFF IGNITION AND HAD TO DRIVE OTHER VEHICLE TO WORK. WILL HAVE TO REMOVE HEATER BLOWER MOTOR RESISTOR ASSEMBLY AND CLEAN OUT DEBRIS FROM BLOWER HOUSING. NOTICED BURNT LEAF SMELL BEFORE BUT NEVER SAW SMOKE UNTIL TODAY.
NHTSA complaint #10172248 — an unverified report by a vehicle owner.
at 143,231 milesBridgewater, NJ
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
DURING NORMAL OPERATION LEFT REAR BRAKE LINE CRACKED, LOST ALL BRAKE FLUID, MANAGED TO STOP VEHICLE ON IN MEDIAN, HAD VEHICLE TOWED TO REPAIR SHOP, AFTER LEFT REAR BRAKE LINE WAS REPLACED MECHANIC WAS BLEEDING BRAKE SYSTEM, DURING THE PROCESS THE MAIN BRAKE LINE LEADING TO THE REAR BRAKE LINES CRACKED AND DEVELOPED A LEAK, LOST ALL BRAKE FLUID AGAIN!FORTUNATELY THIS TIME IT HAPPENED AT SHOP, HAD ALL BRAKE LINES REPLACED, ADVISED SHOP TO HOLD ON TO OLD (ORIGINAL) BRAKE LINES.
NHTSA complaint #10163894 — an unverified report by a vehicle owner.
Lumberton, TXFire
ELECTRICAL SYSTEM
1993 FORD EXPLORER SPONTANEOUSLY COMBUSTED IN DRIVEWAY, DAMAGE ORIGINATED IN THE DRIVER SIDE DASHBOARD AREA. VEHICLE WASN'T DRIVEN 24 HOURS PRIOR TO FIRE. NO RECALL FOUND FOR YEAR/MODEL, BUT COUNTLESS FIRES REPORTED FOR BASE FORDS OF ALL MODELS AND YEARS.
NHTSA complaint #10163291 — an unverified report by a vehicle owner.
Excelsior Springs, MO
POWER TRAIN:AUTOMATIC TRANSMISSION
I BOUGHT A CAR FROM A DEALER AND HAVE THE CAR FOR LESS THAN 30 DAYS AND THE TRANSMISSION IS GOING OUT. THE DEALER WOULD NOT GIVE ME A TEMPORARY TAG UNLESS I WENT TO HIS MECHANIC FOR A INSPECTION ALSO THE VEHICLE HAS BEEN CONSTANTLY LEAKING OIL SINCE THE 2ND DAY I PURCHASED.
NHTSA complaint #10151840 — an unverified report by a vehicle owner.
Excelsior Springs, MO
ENGINE AND ENGINE COOLING:ENGINE
I BOUGHT A CAR FROM A DEALER AND HAVE THE CAR FOR LESS THAN 30 DAYS AND THE TRANSMISSION IS GOING OUT. THE DEALER WOULD NOT GIVE ME A TEMPORARY TAG UNLESS I WENT TO HIS MECHANIC FOR A INSPECTION ALSO THE VEHICLE HAS BEEN CONSTANTLY LEAKING OIL SINCE THE 2ND DAY I PURCHASED.
NHTSA complaint #10151840 — an unverified report by a vehicle owner.
ATL, GAFire
ELECTRICAL SYSTEM:WIRING
I OWNED A FORD 1992 EXPLORER AND ONE MORNING IT JUST CACTH FIRE FOR NO REASON AT ALL. WE LET IT RUN BEFORE TAKING MY KIDS TO SCHOOL AS WE DO EVERY COLD MORNING AND IF A LITTLE GIRL HAD BEEN WALKING TO THE BUS STOP AND SAW THE CAR ON FIRE WE WOULD HAVE BEEN BURN UP IN THE HOUSE SO LUCKLY SHE SAW AND LET US NO BEFORE IT GOT TO THE PORCH WE CALL THE FIRE DEPT.
NHTSA complaint #10145012 — an unverified report by a vehicle owner.
Allentown, PA
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DT: THE CONTACT STATED THE DRIVER'S SIDE SAFETY BELT CAME UNLATCHED. THE SAFETY BELT NO LONGER WORKED. THE BUTTON ON THE BUCKLE WAS STUCK ALL THE WAY IN AND LOOSE TO THE TOUCH. THE VEHICLE HAS NOT BEEN TO A MECHANIC.*AK UPDATED 11/29/2005 - THE DRIVER'S SIDE SEAT BELT LOCK BROKE AND THERE ARE LOOSE PARTS MOVING AROUND INSIDE THE LOCK.
NHTSA complaint #10142188 — an unverified report by a vehicle owner.