Owners have filed 372 complaints
about the 2022 Ford Explorer with NHTSA between 2022 and 2026.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 23 of 34 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 15
Against the median year of the Ford Explorer. 50 means typical for this
model; 100 means roughly double.
Severity — 64
12.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 83
49% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
718.4%
Warnings
615.8%
Rearview System Braking
513.2%
Camera
513.2%
Automatic Emergency Braking
513.2%
Warnings
513.2%
Adaptive Cruise Control
37.9%
Axle Assembly
25.3%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
22.6%
1,000 – 9,999 miles
1418.4%
10,000 – 24,999 miles
1418.4%
25,000 – 49,999 miles
2127.6%
50,000 – 74,999 miles
1823.7%
75,000 – 99,999 miles
45.3%
100,000 – 149,999 miles
11.3%
150,000+ miles
22.6%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Side barrier crash test
Side pole crash test
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2022 Ford Explorer SUV 4WD
—
—
15.1% risk
2022 Ford Explorer SUV RWD
—
—
14.7% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 2022peak 15Sep 2026
NHTSA investigations into the 2022 Ford Explorer
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA23002Opened 29 Sep 2023Closed 31 Oct 2024ENGINE
Loss of Motive Power
On July 22, 2022, the Office of Defects Investigation (ODI) granted a Defect Petition (DP22001) and opened a Preliminary Evaluation (PE22007) to investigate allegations of loss of motive power in model year (MY) 2021 Ford Bronco vehicles equipped with 2.7L EcoBoost engines. Complainants were reporting sudden engine failure while driving resulting in a loss of motive power, often without the ability to restart. During PE22007, the cause of engine failure and loss of motive power in the subject vehicles was determined to be intake valve fracture, and the full scope of vehicles affected by the su...
RQ23002Opened 20 Jun 2023Closed 15 Feb 2024POWER TRAIN:AXLE ASSEMBLY
Rear Axle Bolt Failure
On July 17, 2023, the Office of Defect Investigation (ODI) opened this Recall Query (RQ) after receiving 2 consumer complaints alleging loss of vehicle forward power and/or loss of transmission torque of the rear wheels in model year (MY) 2020-2022 Ford Explorer vehicles (subject vehicles). The RQ was opened to focus on the effectiveness of the remedies of Recalls 22V-255 and 23V-199 related to the alleged problem. Recall 22V-255 involved replacing the bushing and axle cover in the following subject vehicles: 3.3L FHEV Police built before October 14, 2020, and 3.3L Gas Police vehicle built bef...
Recalls on the 2022 Ford Explorer
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
26V451000
SEATS:MID/REAR ASSEMBLY
Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly.
Risk: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury.
26V159000
SEAT BELTS
Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.
Risk: A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
26V117000
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.
Risk: Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.
26V123000
BACK OVER PREVENTION:SOFTWARE
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
25V685000
EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Risk: An electrical short circuit can increase the risk of a fire.
25V455000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.
Risk: An engine stall increases the risk of a crash.
25V442000
BACK OVER PREVENTION:SOFTWARE
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
25V393000
SEATS:MID/REAR ASSEMBLY
Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.
Risk: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202633926,900 units in Canada
Seats And Restraints
Issue: On certain vehicles the recall repairs completed by a Ford dealer during recall 25S67 (Transport Canada recall no. 2025-328) may not be effective. As a result, a second repair is required. On certain vehicles, the trim for the seat fold switch on the second-row outboard seats could become stuck. If this happens, the seat(s) could fold and/or move unexpectedly. Note: This recall replaces Transport Canada recall no. 2025-328. Vehicles that were repaired under that recall also require this repair. Safety Risk: A seat that folds and/or moves could increase the risk of injury in a crash. Corrective Action: Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the seat fold switch trim and housing for one with an improved design.
Recall 202610099,375 units in Canada
Visual System
Issue: On certain vehicles, a software problem could cause the rearview camera image not to display properly when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing. Safety Risk: A rearview camera image that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail. The corrective actions for this recall are under development.
Recall 202609854,078 units in Canada
Visual System
Issue: On certain vehicles, the windshield wiper motor may not have been manufactured properly. As a result, the motor could fail and cause the windshield wipers not to work. Safety Risk: Windshield wipers that don't work could reduce visibility and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the windshield wiper motor.
Recall 2026005138,783 units in Canada
Electrical
Issue: On certain vehicles, the engine block heater could leak coolant. If this happens, the block heater could short circuit when it's plugged in. Note: This recall replaces Transport Canada recall no. 2025-554. Vehicles that were repaired under that recall don't require this repair. Safety Risk: A short circuit can create the risk of a fire. Corrective Actions: To reduce the safety risk, Ford advises you not to use the engine block heater until the recall repairs have been completed. Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the block heater. Alternatively, owners can choose to have the dealership permanently disable the engine block heater.
Recall 2025554128,886 units in Canada
Electrical
This recall was replaced by Transport Canada recall no. 2026-005. Issue: On certain vehicles, the engine block heater could leak coolant. If this happens, the block heater could short circuit when it's plugged in. Safety Risk: A short circuit can create the risk of a fire. Corrective Actions: To reduce the safety risk, Ford advises you not to use the engine block heater until the recall repairs have been completed. Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the block heater.
Recall 2025366107,534 units in Canada
Fuel System
Issue: On certain vehicles, the low-pressure fuel pump could fail. If this happens, the engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the powertrain control module software. For Super Duty models, the dealer will replace the fuel pump.
Recall 202536016,575 units in Canada
Visual System
Issue: On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the SYNC software.
Recall 202532820,298 units in Canada
Seats And Restraints
Issue: On certain vehicles, the trim for the seat fold switch on the second-row seats may not have been installed properly. As a result, the switch could become stuck. If this happens, the seat(s) could fold and/or move unexpectedly. Safety Risk: A seat that folds and/or moves could increase the risk of injury in a crash. Corrective Action: Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the seat fold switch trim.
Reports where the owner recorded a crash, a fire, an injury or a death.
Spotsylvania, VA1 injured
SEAT BELTS
On XXX, in the parking lot of O'Reilly Auto Parts (store #2460, telephone number: [XXX]) [XXX], between 12:10 pm and 12:45 pm, my [XXX] daughter was seated in the rear driver's side seat of my parked 2022 Ford Explorer when the unbuckled seat belt unexpectedly became twisted around her body and would not release through normal operation. She was unable to free herself and the belt continued to tighten as we attempted to untangle her. She experienced difficulty hearing, breathing, lost sensation in her arms and nearly lost consciousness. Multiple adults attempted to release the seat belt using the buckle and by manipulating the belt mechanism, but the belt would not release. Because of the immediate risk to her safety, the seat belt had to be cut in order to free her. The failed component was the rear center seat belt assembly. The damaged seat belt is available for inspection upon request. This malfunction placed my daughter at risk of serious injury due to restricted breathing and the inability to exit the restraint. The vehicle could not be returned to normal operation because the seat belt had to be cut to release her. At the time of the incident, there were no warning lights, messages, or other indications that there was a problem with the seat belt system. UNKNOWN whether there were any prior symptoms before the failure. The incident was witnessed by individuals who assisted in freeing my daughter. Two O Reilly employees and my [XXX] daughter who was a passenger. They assisted during the emergency and can verify what occurred. The manufacturer and local dealership have been notified, and a customer service case has been opened. At the time of this report, the manufacturer has not inspected the vehicle or confirmed the cause of the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11750920 — an unverified report by a vehicle owner.
Culpeper, VA1 injured
FUEL/PROPULSION SYSTEM
On [XXX], at approximately [XXX] PM, my 2022 Ford Explorer suddenly lost power while driving in the left lane of [XXX] in Emporia, VA, at 70 MPH (the posted speed limit), with my [XXX] daughter. My vehicle shuddered and started to decrease in speed. I was able to maneuver safely to the shoulder, and my Explorer became inoperable requiring roadside assistance. My daughter and I remained on [XXX] for several hours due to delayed tow service availability. My Explorer has been at Battlefield Ford in Culpeper, VA since June 19, 2026, and is available for inspection upon request. Battlefield has confirmed the low-pressure fuel pump failure, confirmed this is subject to Safety Recall 25S75 (NHTSA Recall 25V455), and there is no remedy available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11747291 — an unverified report by a vehicle owner.
Blountville, TNCrash
WHEELS
While traveling on I-26 east near North Carolina MM 51 in the left lane, the vehicle suddenly pulled uncontrollably to the left resulting in a sideswipe of the guardrail. The vehicle then swerved to the right stopping near the center of the interstate. My wife was able to move the vehicle to the right shoulder under its own power. The right front tire/wheel was laying almost flat attached to the vehicle only by the brake line. The entire wheel assembly was detached from the steering/suspension system. The vehicle was towed to a local collision center and inspected by my insurance adjuster. The vehicle was determined a total loss. There were no injuries or other vehicles involved. The NC Highway Patrol responded but did not complete an accident report.
NHTSA complaint #11715098 — an unverified report by a vehicle owner.
Blountville, TNCrash
STEERING
While traveling on I-26 east near North Carolina MM 51 in the left lane, the vehicle suddenly pulled uncontrollably to the left resulting in a sideswipe of the guardrail. The vehicle then swerved to the right stopping near the center of the interstate. My wife was able to move the vehicle to the right shoulder under its own power. The right front tire/wheel was laying almost flat attached to the vehicle only by the brake line. The entire wheel assembly was detached from the steering/suspension system. The vehicle was towed to a local collision center and inspected by my insurance adjuster. The vehicle was determined a total loss. There were no injuries or other vehicles involved. The NC Highway Patrol responded but did not complete an accident report.
NHTSA complaint #11715098 — an unverified report by a vehicle owner.
Blountville, TNCrash
SUSPENSION
While traveling on I-26 east near North Carolina MM 51 in the left lane, the vehicle suddenly pulled uncontrollably to the left resulting in a sideswipe of the guardrail. The vehicle then swerved to the right stopping near the center of the interstate. My wife was able to move the vehicle to the right shoulder under its own power. The right front tire/wheel was laying almost flat attached to the vehicle only by the brake line. The entire wheel assembly was detached from the steering/suspension system. The vehicle was towed to a local collision center and inspected by my insurance adjuster. The vehicle was determined a total loss. There were no injuries or other vehicles involved. The NC Highway Patrol responded but did not complete an accident report.
NHTSA complaint #11715098 — an unverified report by a vehicle owner.
Reseda, CACrash
AIR BAGS
The driver's side impact airbag burst open when it deployed. This deposited unreacted airbag propellant on my skin, causing a severe chemical burn. The airbag is with the vehicle and currently in the yard of a local body shop, but which will soon turned over to my insurance company. To my knowledge, no investigation has yet been conducted regarding this equipment failure. There were no warning lamp or lights lit which would indicate that there was an issue with the associated Supplement Restraint Systems. I was the driver in a collision where the side impact airbags were deployed. I was wearing my seat belt. There was no intrusion of any foreign object into the cabin of the vehicle. I was not hit on the driver's side of the vehicle. When the side impact airbag deployed it tore open the left side of the t-shirt I was wearing and deposited unreacted airbag propellants on my skin. The unreacted airbag chemicals left me with a what looked to be a minor injury but which soon developed into a very painful chemical burn the size of my fist. Over the course of the next several days, this painful burn proceeded to eat through my skin.
NHTSA complaint #11685505 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 66,000 milesKissimmee, FL
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Explorer. The contact stated that while his wife was driving 10 MPH with children inside the vehicle, while depressing the accelerator pedal, the vehicle hesitated and loss power. While attempting to restart the vehicle, the vehicle failed to respond. A dealer was contacted. No warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that the fuel pump needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 25V455000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recall. The vehicle was repaired. The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure and informed the contact that a representative would return the phone call. The approximate failure mileage was 66,000.
NHTSA complaint #11763609 — an unverified report by a vehicle owner.
Stafford, VA
ENGINE
The check engine light was on. A Ford dealership diagnosed the issue as a coolant intrusion manufacturer defect. There are a number of safety concerns associated with this issue. The primary danger of the coolant intrusion defect is catastrophic engine failure. Severe overheating, internal damage, misfires, fire hazard and oil contamination. There are no active recalls\campaigns\TSB for 2022 Ford Explorer XLT 2.3L EcoBoost engine. The car is available for inspection. Although, the vehicle has not been inspected by the manufacturer, police or insurance agent, the issue was presented to Ford and a claim was submitted to the insurance company that services my Mechanical Breakdown Insurance. So far the insurance company is not authorizing the work without an engine breakdown. They are not excepting the P0300 and P0316 code or the results of a barascope and other test. The Ford corporation will not provide a written statement that confirms the dealerships diagnosis is accurate. Some doctrine that states the engine long block had to be replaced to fix the coolant intrusion defect. Ford has recalled coolant intrusion issues on other engine models. I requested a formal Tiered Goodwill Review based on the Miller v. Ford framework and resolution terms. Since the service center’s portal does not display an automatic, VIN-specific internal factory code for a long block replacement. The request was denied. While the Miller v. Ford litigation established corporate accountability for structural block and cylinder coolant intrusion faults in 2.0L blocks, my 2022 2.3L engine shares a highly similar open-deck block geometry and suffers from the exact same systemic coolant failure. Furthermore, Ford has acknowledged manufacturing line coolant and block defects on 2021–2023 2.3L engines through Customer Satisfaction Programs 23B42 and 23B08. Yet there are no recalls associated with my VIN.
NHTSA complaint #11762952 — an unverified report by a vehicle owner.
Wagener, SC
SEATS
#1st- The AC goes on and off and now the AC no longer works it only blows out hot air ,earlier but it turns on and off by itself #2- the lights flicker #3- the seats move by themselves and just today Sunday [XXX] the seat having to see what all the way back by yourself thinning my [XXX] son's legs against his car seat thank [XXX] my fiance was in the passenger seat when it happened and had to lift it up and then it clicked and started moving back up by itself the dealership Jim Hudson dealership did 10 different service calls for electrical issues and did not report it to me once we plan on going in there and figuring out because I do not want this truck that's dangerous for my life as well as my [XXX] and my [XXX] turn the process of selling me the vehicle that did not tell me person that this vehicle has had electrical issues from day one with only 8000 miles on it was the first report of the electrical issue I had to look it up on the Ford app and found out that it's been serious 10 different times what's the dealership did not tell me in person first issue with this truck as nf electrical was INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11762502 — an unverified report by a vehicle owner.
Wagener, SC
EXTERIOR LIGHTING
#1st- The AC goes on and off and now the AC no longer works it only blows out hot air ,earlier but it turns on and off by itself #2- the lights flicker #3- the seats move by themselves and just today Sunday [XXX] the seat having to see what all the way back by yourself thinning my [XXX] son's legs against his car seat thank [XXX] my fiance was in the passenger seat when it happened and had to lift it up and then it clicked and started moving back up by itself the dealership Jim Hudson dealership did 10 different service calls for electrical issues and did not report it to me once we plan on going in there and figuring out because I do not want this truck that's dangerous for my life as well as my [XXX] and my [XXX] turn the process of selling me the vehicle that did not tell me person that this vehicle has had electrical issues from day one with only 8000 miles on it was the first report of the electrical issue I had to look it up on the Ford app and found out that it's been serious 10 different times what's the dealership did not tell me in person first issue with this truck as nf electrical was INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11762502 — an unverified report by a vehicle owner.
Wagener, SC
ELECTRICAL SYSTEM
#1st- The AC goes on and off and now the AC no longer works it only blows out hot air ,earlier but it turns on and off by itself #2- the lights flicker #3- the seats move by themselves and just today Sunday [XXX] the seat having to see what all the way back by yourself thinning my [XXX] son's legs against his car seat thank [XXX] my fiance was in the passenger seat when it happened and had to lift it up and then it clicked and started moving back up by itself the dealership Jim Hudson dealership did 10 different service calls for electrical issues and did not report it to me once we plan on going in there and figuring out because I do not want this truck that's dangerous for my life as well as my [XXX] and my [XXX] turn the process of selling me the vehicle that did not tell me person that this vehicle has had electrical issues from day one with only 8000 miles on it was the first report of the electrical issue I had to look it up on the Ford app and found out that it's been serious 10 different times what's the dealership did not tell me in person first issue with this truck as nf electrical was INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11762502 — an unverified report by a vehicle owner.
Houston, TX
ENGINE
I have a loss of fuel pressure and flow from the fuel tank due to fuel pump failure. Sometimes my engine stalls while driving, and when I go to fill my tank with gas, the engine will not start. I have to engage it for about 15 minutes before it will start. My check engine light comes on, and I will get the low fuel indicator light. But more importantly I cannot pass inspection. I need my car, I am a health care professional I have contacted my dealership, a Ford Motor company representative, and the only response and action I get in return is that they are still waiting on the part to come in. It has been over a year. I need this recall to be completed as indicated by Ford Motor corporation and its dealerships, please. My contact information is [XXX], [XXX], my email is [XXX]. My vehicle is the 2022 FORD EXPLORER, VIN: [XXX], my Cell number is [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11762330 — an unverified report by a vehicle owner.
Houston, TX
FUEL/PROPULSION SYSTEM
I have a loss of fuel pressure and flow from the fuel tank due to fuel pump failure. Sometimes my engine stalls while driving, and when I go to fill my tank with gas, the engine will not start. I have to engage it for about 15 minutes before it will start. My check engine light comes on, and I will get the low fuel indicator light. But more importantly I cannot pass inspection. I need my car, I am a health care professional I have contacted my dealership, a Ford Motor company representative, and the only response and action I get in return is that they are still waiting on the part to come in. It has been over a year. I need this recall to be completed as indicated by Ford Motor corporation and its dealerships, please. My contact information is [XXX], [XXX], my email is [XXX]. My vehicle is the 2022 FORD EXPLORER, VIN: [XXX], my Cell number is [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11762330 — an unverified report by a vehicle owner.
Quinlan, TX
ENGINE
Pursuant to recall 24S55 engine valve crack causing catastrophic damage. Misfire codes given and addressed independently giving brief changes however car reverted back to "limp" mode on major Dallas hwy causing extreme safety issues. Conditions confirmed by Freedom Ford Greenville Texas. Estimated replacement costs exceeds 14k.
NHTSA complaint #11762222 — an unverified report by a vehicle owner.
Quinlan, TX
FUEL/PROPULSION SYSTEM
Pursuant to recall 24S55 engine valve crack causing catastrophic damage. Misfire codes given and addressed independently giving brief changes however car reverted back to "limp" mode on major Dallas hwy causing extreme safety issues. Conditions confirmed by Freedom Ford Greenville Texas. Estimated replacement costs exceeds 14k.
NHTSA complaint #11762222 — an unverified report by a vehicle owner.
Riverview, FL
UNKNOWN OR OTHER
The rearview backup camera on my vehicle has malfunctioned and does not reliably display an image when the vehicle is placed in reverse. The manufacturer sent an official Customer Satisfaction Program notice acknowledging this as a known defect and offering a one-time no-charge replacement, stating parts availability was limited only until October 2026. When I brought the vehicle to an authorized dealership for the repair, the dealership was unable to complete it due to lack of parts and told me parts would not be available until February 2027, several months beyond what the manufacturer's own notice stated. This creates an ongoing safety risk since I cannot reliably see behind the vehicle while backing up, increasing the risk of collision with pedestrians, other vehicles, or objects. The vehicle has been inspected by the dealership's service department, which confirmed the camera issue during a service visit but could not resolve it due to parts unavailability. There were no dashboard warning lights specifically tied to this defect; the camera simply fails to display a reliable image when reverse is engaged. The component is available for inspection upon request. I have not yet received a corrected repair timeline from the manufacturer despite formally raising this issue.
NHTSA complaint #11761664 — an unverified report by a vehicle owner.
Riverview, FL
VISIBILITY/WIPER
The rearview backup camera on my vehicle has malfunctioned and does not reliably display an image when the vehicle is placed in reverse. The manufacturer sent an official Customer Satisfaction Program notice acknowledging this as a known defect and offering a one-time no-charge replacement, stating parts availability was limited only until October 2026. When I brought the vehicle to an authorized dealership for the repair, the dealership was unable to complete it due to lack of parts and told me parts would not be available until February 2027, several months beyond what the manufacturer's own notice stated. This creates an ongoing safety risk since I cannot reliably see behind the vehicle while backing up, increasing the risk of collision with pedestrians, other vehicles, or objects. The vehicle has been inspected by the dealership's service department, which confirmed the camera issue during a service visit but could not resolve it due to parts unavailability. There were no dashboard warning lights specifically tied to this defect; the camera simply fails to display a reliable image when reverse is engaged. The component is available for inspection upon request. I have not yet received a corrected repair timeline from the manufacturer despite formally raising this issue.
NHTSA complaint #11761664 — an unverified report by a vehicle owner.
Lakewood, CO
SUSPENSION
While operating the vehicle, a loud clunk occurred, followed by a grinding noise. I stopped the vehicle immediately. Upon exiting, I observed the rear driver‑side tire positioned at an abnormal angle. Inspection underneath the vehicle revealed a fractured rear control arm. This failure is consistent with recall 23S55, which applies to Ford Explorers manufactured between 6/25/21 and 7/6/22. My vehicle’s build date is July 2022, which falls within the affected production window. The damage is clearly consequential to the control arm failure.
NHTSA complaint #11759597 — an unverified report by a vehicle owner.
Sykesville, MD
ELECTRICAL SYSTEM
Rear wiper was working intermittently now it does not work at all. I notice campaign 26S14 (NHTSA Campaign 26V117) but my vin is not included. Even though I have the same problem
NHTSA complaint #11757133 — an unverified report by a vehicle owner.
Sykesville, MD
VISIBILITY/WIPER
Rear wiper was working intermittently now it does not work at all. I notice campaign 26S14 (NHTSA Campaign 26V117) but my vin is not included. Even though I have the same problem
NHTSA complaint #11757133 — an unverified report by a vehicle owner.
Miami, FL
POWER TRAIN
RECALL COMPLIANCE & SAFETY DEFECT DESCRIPTION: The vehicle was transported via roadside assistance to a licensed manufacturer dealership due to severe engine overheating under an active manufacturer safety recall. Service personnel systematically modified intake paperwork to alter the true mechanical state upon arrival, removing safety recall and towing documentation. Intake files were falsified with the notation stating that the customer reported a bad battery, executed solely to evade mandatory factory safety recall tracking protocols and obscure dealer liability for subsequent failures. UNAUTHORIZED SHOP-FLOOR HAZARDS & MECHANICAL DAMAGE: Following custody transfer, shop technicians induced severe physical damage to the vehicle's twin-turbocharger assembly, resulting in a snapped turbo stud and a torn engine air filter. The vehicle was subsequently operated on public roads by shop personnel for 75 to 80 unauthorized miles under active engine overheating conditions without correcting thermal or safety recall failures, creating an immediate risk of catastrophic engine block structural cracking. The safety failures triggered 13 critical system fault codes across powertrain, electrical, and battery systems, which went entirely unaddressed while the shop attempted to compel payment under an altered repair estimate. CYBER SABOTAGE OF OUTBOUND SAFETY TELEMATICS: To actively obstruct diagnostic tracking and safety verification, shop staff executed a forced remote network reset of the vehicle's cellular modem. This reset deliberately severed user profile access and entirely deactivated the outbound telematics pipeline to systematically block the outbound transmission of the 13 powertrain and thermal fault messages to the user and manufacturer databases.
NHTSA complaint #11755278 — an unverified report by a vehicle owner.
Chestertown, MD
UNKNOWN OR OTHER
I purchased a 2022 Ford Explorer XLT in March 2026 with approximately 19,500 miles on the vehicle. While driving, I suddenly heard a loud noise above me. I looked up and discovered that a clip from the panoramic sunroof shade had broken. I took the vehicle to the dealership for inspection and was informed the repair would cost approximately $500. While waiting at the dealership, another customer arrived with the same problem on their Ford Explorer. This is a safety concern because the unexpected noise distracted me while I was driving and caused me to look away from the road to determine what had happened. A component of the panoramic sunroof shade should not fail under normal use, especially at such low mileage.
NHTSA complaint #11755213 — an unverified report by a vehicle owner.
Miami, FL
ELECTRICAL SYSTEM
RECALL COMPLIANCE & SAFETY DEFECT DESCRIPTION: The vehicle was transported via roadside assistance to a licensed manufacturer dealership due to severe engine overheating under an active manufacturer safety recall. Service personnel systematically modified intake paperwork to alter the true mechanical state upon arrival, removing safety recall and towing documentation. Intake files were falsified with the notation stating that the customer reported a bad battery, executed solely to evade mandatory factory safety recall tracking protocols and obscure dealer liability for subsequent failures. UNAUTHORIZED SHOP-FLOOR HAZARDS & MECHANICAL DAMAGE: Following custody transfer, shop technicians induced severe physical damage to the vehicle's twin-turbocharger assembly, resulting in a snapped turbo stud and a torn engine air filter. The vehicle was subsequently operated on public roads by shop personnel for 75 to 80 unauthorized miles under active engine overheating conditions without correcting thermal or safety recall failures, creating an immediate risk of catastrophic engine block structural cracking. The safety failures triggered 13 critical system fault codes across powertrain, electrical, and battery systems, which went entirely unaddressed while the shop attempted to compel payment under an altered repair estimate. CYBER SABOTAGE OF OUTBOUND SAFETY TELEMATICS: To actively obstruct diagnostic tracking and safety verification, shop staff executed a forced remote network reset of the vehicle's cellular modem. This reset deliberately severed user profile access and entirely deactivated the outbound telematics pipeline to systematically block the outbound transmission of the 13 powertrain and thermal fault messages to the user and manufacturer databases.
NHTSA complaint #11755278 — an unverified report by a vehicle owner.
Miami, FL
ENGINE
RECALL COMPLIANCE & SAFETY DEFECT DESCRIPTION: The vehicle was transported via roadside assistance to a licensed manufacturer dealership due to severe engine overheating under an active manufacturer safety recall. Service personnel systematically modified intake paperwork to alter the true mechanical state upon arrival, removing safety recall and towing documentation. Intake files were falsified with the notation stating that the customer reported a bad battery, executed solely to evade mandatory factory safety recall tracking protocols and obscure dealer liability for subsequent failures. UNAUTHORIZED SHOP-FLOOR HAZARDS & MECHANICAL DAMAGE: Following custody transfer, shop technicians induced severe physical damage to the vehicle's twin-turbocharger assembly, resulting in a snapped turbo stud and a torn engine air filter. The vehicle was subsequently operated on public roads by shop personnel for 75 to 80 unauthorized miles under active engine overheating conditions without correcting thermal or safety recall failures, creating an immediate risk of catastrophic engine block structural cracking. The safety failures triggered 13 critical system fault codes across powertrain, electrical, and battery systems, which went entirely unaddressed while the shop attempted to compel payment under an altered repair estimate. CYBER SABOTAGE OF OUTBOUND SAFETY TELEMATICS: To actively obstruct diagnostic tracking and safety verification, shop staff executed a forced remote network reset of the vehicle's cellular modem. This reset deliberately severed user profile access and entirely deactivated the outbound telematics pipeline to systematically block the outbound transmission of the 13 powertrain and thermal fault messages to the user and manufacturer databases.
NHTSA complaint #11755278 — an unverified report by a vehicle owner.
Harrison Township, MI
ENGINE
Exhaust manifold turbo charged cracked while driving. Exposing everyone in the vehicle to raw exhaust inside the vehicle every time it is driven. The replacement part is back ordered until September 16th from the dealership. I was told this is an extremely common issue with ford explorers. I don’t understand how this part is not recalled. It has slowly gotten worse and worse. No warning lamps came on. You can hear the engine or manifold rattling/ticking while the vehicle is running. The vehicle is available for inspection. I brought the vehicle to a repair shop called MIDAS. Where I was told exactly what was wrong with it. The problem is reproduced every single time the vehicle is on. The replacement part is also not covered under fords “emissions warranty”. Even though it is part of the emissions.
NHTSA complaint #11755072 — an unverified report by a vehicle owner.
at 60,000 milesCamden, MO
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Explorer. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle before the engine seized. The check engine warning light was illuminated. The vehicle restarted after several attempts and was driven to the residence. The contact's minor grandchild was an occupant in the vehicle when the failure occurred. The contact stated that the temperature was extremely hot outside when the failure occurred. The failure was a persistent failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
NHTSA complaint #11754722 — an unverified report by a vehicle owner.
at 60,000 milesCamden, MO
ENGINE
The contact owns a 2022 Ford Explorer. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle before the engine seized. The check engine warning light was illuminated. The vehicle restarted after several attempts and was driven to the residence. The contact's minor grandchild was an occupant in the vehicle when the failure occurred. The contact stated that the temperature was extremely hot outside when the failure occurred. The failure was a persistent failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
NHTSA complaint #11754722 — an unverified report by a vehicle owner.
Clermont, FL
FUEL/PROPULSION SYSTEM
This recall - NHTSA Recall Number25V455 has been issued since over a year ago. Why is there not a fix for this issue yet? This needs to be elevated. Vehicle is driving very rough and could be due to this issue.
NHTSA complaint #11753910 — an unverified report by a vehicle owner.
Olney, IL
VISIBILITY/WIPER
Known defect among Explorer owners. The shade for the sunroof runs along tracks. That track is Known to fail causing the sunshade to fall down and blocks visibility out the rear windshield and inability to use the rear view mirror effectively. My vehicle was unsafe to drive until going to the dealership. They checked it and left it hanging down until I requested for it to be amended before driving home. They noted this is a known issue to Ford. They said the only way to fix it was to install a brand new system & there was no minor fix to components.
NHTSA complaint #11753818 — an unverified report by a vehicle owner.
Fort Collins, CO
UNKNOWN OR OTHER
The interior panoramic sunroof shade cloth has failed along both side tracks and is sagging excessively. This is causing obstructed view through the rear view mirror. Also casues the sun roof not to be able to function. The problem began at 32k miles, vehicle currently has 40k miles.
NHTSA complaint #11752763 — an unverified report by a vehicle owner.
Los Angeles, CA
VISIBILITY
The contact owns a 2022 Ford Explorer. The contact stated that the front windshield wiper was operating intermittently. The contact received notification of NTHSA Campaign Number: 26V117000 (Visibility); and associated the failure with the recall. However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA complaint #11751835 — an unverified report by a vehicle owner.