Owners have filed 604 complaints
about the 2005 Ford Explorer with NHTSA between 2005 and 2024.
The largest single group is the body & structure.
Across this model's run it ranks 30 of 34 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 25
Against the median year of the Ford Explorer. 50 means typical for this
model; 100 means roughly double.
Severity — 46
8.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 28
16% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
10754.9%
Automatic Transmission
4020.5%
Hatchback/Liftgate
168.2%
Engine
126.2%
Cruise Control
63.1%
Fuel Gauge System
52.6%
Rear
52.6%
Pressure Monitoring AND Regulating Systems
42.1%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
40.8%
1,000 – 9,999 miles
254.8%
10,000 – 24,999 miles
265.0%
25,000 – 49,999 miles
8917.0%
50,000 – 74,999 miles
13425.7%
75,000 – 99,999 miles
12323.6%
100,000 – 149,999 miles
8917.0%
150,000+ miles
326.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2005peak 16Feb 2024
NHTSA investigations into the 2005 Ford Explorer
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA09013Opened 18 Aug 2009Closed 12 Feb 2013POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Vehicle Rollaway Allegations
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mech...
PE09020Opened 21 Apr 2009Closed 19 Aug 2009STEERING:COLUMN
VEHICLE ROLLAWAY ALLEGATIONS
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SH...
Recalls on the 2005 Ford Explorer
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
07E104000
VISIBILITY:GLASS, SIDE/REAR
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
06E049000
EXTERIOR LIGHTING
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
06E026000
EXTERIOR LIGHTING
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 108,673 milesSAN Jose, CACrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2005 FORD EXPLORER. WHILE THE CONTACT WAS REVERSING OUT OF THE DRIVEWAY, THE VEHICLE WAS PLACED INTO DRIVE AND ACCELERATED ON ITS OWN. THE ACCELERATOR PEDAL BECAME STUCK AT 60 MPH. THE VEHICLE WENT THROUGH A BACKYARD, DROVE OVER A CURB, DROVE THROUGH A NEIGHBOR'S BACKYARD, AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED TWO BLACK EYES AND A CONCUSSION THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CRASH WAS NOT IN RELATION TO ANY RECALL. THE FAILURE MILEAGE WAS 108,673.
NHTSA complaint #11186174 — an unverified report by a vehicle owner.
at 108,673 milesSAN Jose, CACrash1 injured
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2005 FORD EXPLORER. WHILE THE CONTACT WAS REVERSING OUT OF THE DRIVEWAY, THE VEHICLE WAS PLACED INTO DRIVE AND ACCELERATED ON ITS OWN. THE ACCELERATOR PEDAL BECAME STUCK AT 60 MPH. THE VEHICLE WENT THROUGH A BACKYARD, DROVE OVER A CURB, DROVE THROUGH A NEIGHBOR'S BACKYARD, AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED TWO BLACK EYES AND A CONCUSSION THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CRASH WAS NOT IN RELATION TO ANY RECALL. THE FAILURE MILEAGE WAS 108,673.
NHTSA complaint #11186174 — an unverified report by a vehicle owner.
at 157,000 milesArvada, CO1 injured
STRUCTURE:BODY
THE BACK LIFT GATE PANEL CRACKED ON THE BACK OF OUR FORD EXPLORER AND WHEN WE WENT TO SHUT THE LIFT GATE THE WHOLE BACK WINDOW SHATTERED. FORD WON'T REPLACE IT BECAUSE THEY SAY ITS NOT A SAFETY ISSUE AND OUR YEAR OF OUR FORD WAS NOT APART OF THE RECALL OF THESE PANELS BEING CRACKED. PLEASE BE AWARE THAT IF YOU HAVE ONE OF THESE CRACKS THAT THE BACK WINDOW CAN SHATTER WHEN CLOSING THE LIFT GATE.
NHTSA complaint #11020756 — an unverified report by a vehicle owner.
at 157,000 milesArvada, CO1 injured
STRUCTURE:BODY
WE HAVE A 2005 FORD EXPLORER AND THE BACK LIFT GATE PANEL WAS CRACKED RIGHT BY THE FORD SYMBOL. WHEN WE WENT TO OPEN THE BACK LIFT GATE AND THE PANEL WHERE IT WAS CRACKED BROKE IN HALF AND SHATTERED THE WHOLE BACK WINDOW AND INJURED US. FORD WANTS TO CHARGE ME $140.00 TO JUST LOOK AT IT. COME ON FORD DO WHAT'S RIGHT! BEWARE IF YOU HAVE A CRACKED PANEL ON YOUR FORD! IT CAN BREAK IN HALF AND THE GLASS CAN SHATTER.
NHTSA complaint #11020618 — an unverified report by a vehicle owner.
at 90,000 milesSterling, AK1 killed
AIR BAGS
TAKATA AIR BAGS DIDN'T DEPLOY AFTER A HEAD ON COLLISION ON A HIGHWAY
NHTSA complaint #10863947 — an unverified report by a vehicle owner.
at 30 milesAlamo, TXCrash
AIR BAGS
TAKATA RECALL. DRIVING IN THE CITY MY 2005 FORD EXPLORER HAVE A CRASH AND AIR BAGS DO NOT OPEN.
NHTSA complaint #10836672 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 179,000 milesChadbourn, NC
ENGINE
The contact owns a 2005 Ford Explorer. The contact stated that while starting the vehicle, the vehicle independently jerked forward. Additionally, the check engine warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 179,000.
NHTSA complaint #11573106 — an unverified report by a vehicle owner.
at 130,000 milesWood River, IL
ENGINE
The contact owns a 2005 Ford Explorer. The contact stated while driving at an undisclosed speed, the vehicle was making an abnormal clunking sound and shaking. The check engine warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the timing chain was fractured, and a plastic piece had detached. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 130,000. The VIN was not available.
NHTSA complaint #11501514 — an unverified report by a vehicle owner.
at 93,434 milesRoswell, NM
POWER TRAIN
The contact owns a 2005 Ford Explorer. The contact stated that on several occasions while attempting to shift into reverse, the vehicle jerked backwards while the brake pedal was depressed. No warning lights were illuminated. The vehicle was taken to the dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 93,434.
NHTSA complaint #11492889 — an unverified report by a vehicle owner.
at 120,000 milesFairview, MT
STRUCTURE:BODY:HATCHBACK/LIFTGATE
The contact owns a 2005 Ford Explorer. The contact stated that there was a crack on the top panel of the rear liftgate. The contact was concerned that the rear liftgate would fracture if she opened the liftgate. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.
NHTSA complaint #11482456 — an unverified report by a vehicle owner.
Covington, VA
POWER TRAIN
I sitting on a incline put it in reverse and started backing up and the transmission just let loose and started rolling forward it's done this several times and sometimes it want back up at all even on level ground had it checked it was full of fluid but done a fluid and filter changed. And it still doesn't back up at times or when backing it stops backing and will go forward drifting
NHTSA complaint #11437921 — an unverified report by a vehicle owner.
at 99,000 milesGallipolis, OH
UNKNOWN OR OTHER
2005 FORD EXPLORER TRANSMISSION ISSUES. VERY COMMON ON THIS MODEL, BASED ON CUSTOMER/CAR OWNERS COMPLAINTS. REVERSE IS AFFECTED. COULD NOT REVERSE QUICKLY, ALMOST HIT BY ONCOMING CAR. VERY DANGEROUS. I HAVE CHILDREN!!!!
NHTSA complaint #11416005 — an unverified report by a vehicle owner.
at 99,000 milesGallipolis, OH
ENGINE
2005 FORD EXPLORER TRANSMISSION ISSUES. VERY COMMON ON THIS MODEL, BASED ON CUSTOMER/CAR OWNERS COMPLAINTS. REVERSE IS AFFECTED. COULD NOT REVERSE QUICKLY, ALMOST HIT BY ONCOMING CAR. VERY DANGEROUS. I HAVE CHILDREN!!!!
NHTSA complaint #11416005 — an unverified report by a vehicle owner.
at 165,000 milesHines, WV
WHEELS:LUGS/NUTS/BOLTS/STUDS
TL* THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP LIGHT, THE REAR DRIVER'S SIDE WHEEL DETACHED FROM THE VEHICLE AND ROLLED AWAY FROM THE VEHICLE INTO ONCOMING TRAFFIC. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT FOUR OF FIVE WHEELS STUDS HAD SHEARED OFF. THE WHEEL STUDS WERE REPLACED HOWEVER, WHILE DRIVING LATER THE FAILURE RECURRED. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.
NHTSA complaint #11361510 — an unverified report by a vehicle owner.
at 120,000 milesMidvale, ID
ELECTRICAL SYSTEM
SEVERAL TIMES OVER THE PAST TWO YEARS WHILE DRIVING AT HIGH SPEEDS ALL THE ELECTRICAL TURNS OFF LIKE THE KEY IS TURNED OFF. IT IS ALMOST IMPOSSIBLE TO STEER AS THERE IS NO POWER STEERING. IT ALMOST CAUSED AN ACCIDENT AS THE CAR SLOWED QUICKLY. I AM CONCERNED AS THIS HAS BEEN REPORTED SEVERAL TIMES AND NOTHING HAS BEEN DONE TO SOLVE THIS ISSUE. EITHER FORD SHOULD FIX THE ISSUE OR PULL THIS CAR OUT OF SERVICE BEFORE SOMEBODY IS KILLED.
NHTSA complaint #11361210 — an unverified report by a vehicle owner.
at 250,406 milesIndianapolis, IN
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT SHORTLY AFTER REFUELING, THE VEHICLE FAILED TO ACCELERATE WITH THE ACCELERATOR PEDAL DEPRESSED. THE CONTACT STATED THAT THE VEHICLE THEN ABRUPTLY ACCELERATED AT A HIGH RATE OF SPEED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. ALSO, THE LOW OIL PRESSURE WARNING LIGHT AND CHECK TRANSMISSION WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THEY WERE CLOSE TO HOME SO THEY PULLED INTO THE DRIVEWAY TO CHECK THE OIL LEVEL, WHICH WAS LOW. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE ENGINE BEARING NEEDED TO BE REPAIRED DUE TO DAMAGE CAUSED BY A DEFECTIVE OIL SENSOR NOT PROPERLY INFORMING THE CONTACT WHEN THE OIL LEVEL WAS LOW. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CONTACTED THE DEALER CAPITAL CITY FORD LOCATED AT 8623 E. WASHINGTON ST, INDIANAPOLIS, IN 46219) WHO INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 250,406. INVALID VIN.
NHTSA complaint #11350238 — an unverified report by a vehicle owner.
at 250,406 milesIndianapolis, IN
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT SHORTLY AFTER REFUELING, THE VEHICLE FAILED TO ACCELERATE WITH THE ACCELERATOR PEDAL DEPRESSED. THE CONTACT STATED THAT THE VEHICLE THEN ABRUPTLY ACCELERATED AT A HIGH RATE OF SPEED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. ALSO, THE LOW OIL PRESSURE WARNING LIGHT AND CHECK TRANSMISSION WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THEY WERE CLOSE TO HOME SO THEY PULLED INTO THE DRIVEWAY TO CHECK THE OIL LEVEL, WHICH WAS LOW. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE ENGINE BEARING NEEDED TO BE REPAIRED DUE TO DAMAGE CAUSED BY A DEFECTIVE OIL SENSOR NOT PROPERLY INFORMING THE CONTACT WHEN THE OIL LEVEL WAS LOW. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CONTACTED THE DEALER CAPITAL CITY FORD LOCATED AT 8623 E. WASHINGTON ST, INDIANAPOLIS, IN 46219) WHO INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 250,406. INVALID VIN.
NHTSA complaint #11350238 — an unverified report by a vehicle owner.
at 250,406 milesIndianapolis, IN
ENGINE
TL* THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT SHORTLY AFTER REFUELING, THE VEHICLE FAILED TO ACCELERATE WITH THE ACCELERATOR PEDAL DEPRESSED. THE CONTACT STATED THAT THE VEHICLE THEN ABRUPTLY ACCELERATED AT A HIGH RATE OF SPEED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. ALSO, THE LOW OIL PRESSURE WARNING LIGHT AND CHECK TRANSMISSION WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THEY WERE CLOSE TO HOME SO THEY PULLED INTO THE DRIVEWAY TO CHECK THE OIL LEVEL, WHICH WAS LOW. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE ENGINE BEARING NEEDED TO BE REPAIRED DUE TO DAMAGE CAUSED BY A DEFECTIVE OIL SENSOR NOT PROPERLY INFORMING THE CONTACT WHEN THE OIL LEVEL WAS LOW. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CONTACTED THE DEALER CAPITAL CITY FORD LOCATED AT 8623 E. WASHINGTON ST, INDIANAPOLIS, IN 46219) WHO INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 250,406. INVALID VIN.
NHTSA complaint #11350238 — an unverified report by a vehicle owner.
Peoria, AZ
SEATS
METAL SEAT FRAME BAR COMING THROUGH OUTSIDE OF DRIVERS SEAT.. I AM 5' 3" TALL, 125 LBS...NOT FROM OVER WEIGHT DRIVER.. VERY PROMINENT METAL BAR MAKES SEAT ALMOST IMPOSSIBLE TO SIT ON. LUMBAR SUPPORT DIDNT LAST 5 YEARS...SEAT DANGEROUS TO ANYONE SITTING ON IT.
NHTSA complaint #11251812 — an unverified report by a vehicle owner.
at 120,313 milesNormal, IL
UNKNOWN OR OTHER
REAR WHEEL WELL SHOCK TOWER MOUNT IS RUSTED OUT. THERE IS NO REASON THIS SHOULD BE HAPPENING. THIS IS A MAJOR SAFETY ISSUE.
NHTSA complaint #11191216 — an unverified report by a vehicle owner.
at 120,313 milesNormal, IL
SUSPENSION
REAR WHEEL WELL SHOCK TOWER MOUNT IS RUSTED OUT. THERE IS NO REASON THIS SHOULD BE HAPPENING. THIS IS A MAJOR SAFETY ISSUE.
NHTSA complaint #11191216 — an unverified report by a vehicle owner.
at 120,313 milesNormal, IL
STRUCTURE:BODY
REAR WHEEL WELL SHOCK TOWER MOUNT IS RUSTED OUT. THERE IS NO REASON THIS SHOULD BE HAPPENING. THIS IS A MAJOR SAFETY ISSUE.
NHTSA complaint #11191216 — an unverified report by a vehicle owner.
at 108,673 milesSAN Jose, CACrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2005 FORD EXPLORER. WHILE THE CONTACT WAS REVERSING OUT OF THE DRIVEWAY, THE VEHICLE WAS PLACED INTO DRIVE AND ACCELERATED ON ITS OWN. THE ACCELERATOR PEDAL BECAME STUCK AT 60 MPH. THE VEHICLE WENT THROUGH A BACKYARD, DROVE OVER A CURB, DROVE THROUGH A NEIGHBOR'S BACKYARD, AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED TWO BLACK EYES AND A CONCUSSION THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CRASH WAS NOT IN RELATION TO ANY RECALL. THE FAILURE MILEAGE WAS 108,673.
NHTSA complaint #11186174 — an unverified report by a vehicle owner.
at 108,673 milesSAN Jose, CACrash1 injured
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2005 FORD EXPLORER. WHILE THE CONTACT WAS REVERSING OUT OF THE DRIVEWAY, THE VEHICLE WAS PLACED INTO DRIVE AND ACCELERATED ON ITS OWN. THE ACCELERATOR PEDAL BECAME STUCK AT 60 MPH. THE VEHICLE WENT THROUGH A BACKYARD, DROVE OVER A CURB, DROVE THROUGH A NEIGHBOR'S BACKYARD, AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED TWO BLACK EYES AND A CONCUSSION THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CRASH WAS NOT IN RELATION TO ANY RECALL. THE FAILURE MILEAGE WAS 108,673.
NHTSA complaint #11186174 — an unverified report by a vehicle owner.
at 100,000 milesStaten Island, NY
STEERING
I TRIED TO PUT THE CAR IN DRIVE AND THE SHIFTER BROKE OFF/
NHTSA complaint #11143474 — an unverified report by a vehicle owner.
at 130,100 milesChesapeake, VA
VEHICLE SPEED CONTROL
1) ABS, BRAKE, AND WRENCH FAILURE LIGHTS FLASHED ON FOR ABOUT 3 SECONDS AND TURNED OFF WHEN DECELERATING WITH CRUISE CONTROL FROM 55 MPH TO 45 MPH ZONES AT COURLAND, VA. VEHICLE MANUAL PROVIDES NO GUIDANCE ON THIS FAILURE MODE; ONLY 'WARNING LIGHTS TURN ON AND CONTINUE FLASHING, REDUCE SPEED AND TAKE VEHICLE TO NEAREST SERVICE PROVIDER' AND 'WARNING LIGHTS TURN ON AND STAY ON, STOP DRIVING IMMEDIATELY AND HAVE VEHICLE TOWED TO NEAREST SERVICE PROVIDER.' 2) APPROXIMATELY TEN MINUTES LATER, DRIVER BEGAN APPLYING BRAKES TO DISENGAGE CRUISE CONTROL AND SLOW FROM 60 MPH TO 35 MPH SCHOOL ZONE SPEED ABOUT 50 TO 60 M BEFORE SCHOOL ZONE WARNING SIGN AT CAPRON ELEMENTARY, VA, ON STATE HIGHWAY 58. 3) DRIVER CHECKED SPEED UPON ENTERING SCHOOL ZONE AND FOUND CRUISE CONTROL LIGHT STILL ON AND VEHICLE STILL TRAVELING AT 60 MPH. DEPRESSED BRAKE APPROXIMATELY 1/3 TOTAL BRAKING RANGE (4 CM), WHICH SHOULD HAVE LOCKED THE BRAKES AND BROUGHT THE VEHICLE TO A FULL STOP. NO EFFECT. CRUISE CONTROL LIGHT REMAINED ON AND VEHICLE CONTINUED AT 60 MPH. 4) AT THIS POINT, DRIVER REALIZED THAT HE HAD NO CONTROL OF THE VEHICLE, PANICKED, AND DECIDED HE HAD TO STOP OR CRASH THE VEHICLE. DRIVER JAMMED THE BRAKE PETAL AS HARD AS HE COULD AND HELD. IT TOOK PROBABLY 3 SECONDS FOR THE REAR BRAKES TO FINALLY GO UP A LOGISTIC GROWTH RESISTANCE CURVE, GRAB, AND STOP THE VEHICLE. NO BRAKING BY FRONT WHEELS. ABS DID NOT WORK. CONTRIBUTING PHYSICAL DEFECTS: WORN-OUT FRONT BRAKES, EVEN THOUGH VEHICLE WAS KEPT UNDER RIGOROUS MAINTENANCE AND HAD VALID VIRGINIA STATE INSPECTION STICKER. WARPED FRONT BRAKE ROTORS MOST LIKELY INDUCED INTERMITTENT FALSE SIGNALS TO COMPUTER CONTROL CENTER CAUSING CRUISE CONTROL TO FAIL TO DISENGAGE.
NHTSA complaint #11119977 — an unverified report by a vehicle owner.
at 130,100 milesChesapeake, VA
SERVICE BRAKES
1) ABS, BRAKE, AND WRENCH FAILURE LIGHTS FLASHED ON FOR ABOUT 3 SECONDS AND TURNED OFF WHEN DECELERATING WITH CRUISE CONTROL FROM 55 MPH TO 45 MPH ZONES AT COURLAND, VA. VEHICLE MANUAL PROVIDES NO GUIDANCE ON THIS FAILURE MODE; ONLY 'WARNING LIGHTS TURN ON AND CONTINUE FLASHING, REDUCE SPEED AND TAKE VEHICLE TO NEAREST SERVICE PROVIDER' AND 'WARNING LIGHTS TURN ON AND STAY ON, STOP DRIVING IMMEDIATELY AND HAVE VEHICLE TOWED TO NEAREST SERVICE PROVIDER.' 2) APPROXIMATELY TEN MINUTES LATER, DRIVER BEGAN APPLYING BRAKES TO DISENGAGE CRUISE CONTROL AND SLOW FROM 60 MPH TO 35 MPH SCHOOL ZONE SPEED ABOUT 50 TO 60 M BEFORE SCHOOL ZONE WARNING SIGN AT CAPRON ELEMENTARY, VA, ON STATE HIGHWAY 58. 3) DRIVER CHECKED SPEED UPON ENTERING SCHOOL ZONE AND FOUND CRUISE CONTROL LIGHT STILL ON AND VEHICLE STILL TRAVELING AT 60 MPH. DEPRESSED BRAKE APPROXIMATELY 1/3 TOTAL BRAKING RANGE (4 CM), WHICH SHOULD HAVE LOCKED THE BRAKES AND BROUGHT THE VEHICLE TO A FULL STOP. NO EFFECT. CRUISE CONTROL LIGHT REMAINED ON AND VEHICLE CONTINUED AT 60 MPH. 4) AT THIS POINT, DRIVER REALIZED THAT HE HAD NO CONTROL OF THE VEHICLE, PANICKED, AND DECIDED HE HAD TO STOP OR CRASH THE VEHICLE. DRIVER JAMMED THE BRAKE PETAL AS HARD AS HE COULD AND HELD. IT TOOK PROBABLY 3 SECONDS FOR THE REAR BRAKES TO FINALLY GO UP A LOGISTIC GROWTH RESISTANCE CURVE, GRAB, AND STOP THE VEHICLE. NO BRAKING BY FRONT WHEELS. ABS DID NOT WORK. CONTRIBUTING PHYSICAL DEFECTS: WORN-OUT FRONT BRAKES, EVEN THOUGH VEHICLE WAS KEPT UNDER RIGOROUS MAINTENANCE AND HAD VALID VIRGINIA STATE INSPECTION STICKER. WARPED FRONT BRAKE ROTORS MOST LIKELY INDUCED INTERMITTENT FALSE SIGNALS TO COMPUTER CONTROL CENTER CAUSING CRUISE CONTROL TO FAIL TO DISENGAGE.
NHTSA complaint #11119977 — an unverified report by a vehicle owner.
Rahway, NJ
UNKNOWN OR OTHER
NEED TO RECALL THE GASKET HEADS. THERE ARE HUNDREDS OF COMPLAINTS OF THE SAME ISSUE. LITTLE HOLES MELTED ON THE HEAD. OVERHEATING VEHICLE AND SMOKING OUT ANTIFREEZE WHILE DRIVING. WHY IT'S THIS MATERIAL PLASTIC?
NHTSA complaint #11118444 — an unverified report by a vehicle owner.
Concord, NC
WHEELS
SOMETHING WRONG WITH THE TIRE PRESSURE THE LIGHT STAYS ON IN THE MESSAGE BOARD AND A MESSAGE WITH THE BRAKE SYSTEM ALSO STAYS ON AND IT STALLS WHILE IM IN MOTION ON THE HWY AND STREETS AND TAKES AWHILE TO MOVE FOWARD AGAIN. I
NHTSA complaint #11113152 — an unverified report by a vehicle owner.
Concord, NC
ENGINE
SOMETHING WRONG WITH THE TIRE PRESSURE THE LIGHT STAYS ON IN THE MESSAGE BOARD AND A MESSAGE WITH THE BRAKE SYSTEM ALSO STAYS ON AND IT STALLS WHILE IM IN MOTION ON THE HWY AND STREETS AND TAKES AWHILE TO MOVE FOWARD AGAIN. I
NHTSA complaint #11113152 — an unverified report by a vehicle owner.
Concord, NC
SERVICE BRAKES
SOMETHING WRONG WITH THE TIRE PRESSURE THE LIGHT STAYS ON IN THE MESSAGE BOARD AND A MESSAGE WITH THE BRAKE SYSTEM ALSO STAYS ON AND IT STALLS WHILE IM IN MOTION ON THE HWY AND STREETS AND TAKES AWHILE TO MOVE FOWARD AGAIN. I
NHTSA complaint #11113152 — an unverified report by a vehicle owner.