125 of the
8,589 complaints filed about the Hyundai Tucson
are about the glass, mirrors and wipers —
1% of everything owners reported.
The worst model year for it is 2016.
125
Complaints
1%
Share of all complaints
3
Crashes
2
Fires
Windows, Mirrors & Wipers complaints by model year
The windshield wipers will only go up once they have fully gone down all the way. Therefore, when snow (or something else) gets stuck below the windshield wipers while they are in use, they cannot go all the way down, and they will therefore not go back up again. The wipers become inoperable while trying to complete their cycle, and stay stuck in place creating extremely unsafe conditions. This incident occurred numerous times while in the snow, where a large chunk of snow or ice prevented the wipers from going all the way down, and the wipers would not work to remove additional falling snow until I pulled over and cleared the area below the wipers. I contacted HyundaiUSA and they said I had to go to dealer to address this issue, but the problem is not a manufacturing problem or broken part with my car, it is a design flaw that significantly impacts safety.
NHTSA complaint #11758256 — an unverified report by a vehicle owner.
The contact owns a 2016 Hyundai Tucson. The contact stated that while the vehicle was parked, the front passenger’s side door failed to unlatch as needed. The front passenger's side window failed to roll up or roll down. The driver's side rear door failed to unlatch or latch as needed. Additionally, the trunk switch failed to operate as needed. The dealer was made aware of the failures but provided no assistance. The contact was informed that the repairs were not covered under recall or warranty. The contact stated that the vehicle was unsafe to operate. The contact feared being locked inside the vehicle and being unable to exit the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.
NHTSA complaint #11747133 — an unverified report by a vehicle owner.
The contact owns a 2023 Hyundai Tucson. The contact stated that the panoramic sunroof exploded while driving at approximately 40-50 MPH. The rear section of the sunroof glass had shattered into several pieces without impact. The contact closed the shade, and the glass fell inward. There was glass inside the shade and the roof. There were no injuries. There was an abnormally loud sound like a handgun or several balloons popping. The vehicle was previously inspected, and there were no issues found with the sunroof. The vehicle was taken to the local dealer, and the dealer stated that a rock might have caused the failure. The vehicle was not repaired. The dealer referred the contact to the insurance company for assistance. The manufacturer was contacted, and an appointment was scheduled with the local dealer. Additionally, the manufacturer provided a loaner vehicle. The failure mileage was approximately 24,038.
NHTSA complaint #11746494 — an unverified report by a vehicle owner.
I was driving on the freeway no where near an overpass going about 65mph when the front panel on my panaromaic sunroof exploded and glass went everywhere. There is no signs that a rock could have possibly hit it. My safety was at risk because I could have crashed and broken glass rained down on me. There were no warning signs and the vehicle has not been inspected yet, but it will be.
NHTSA complaint #11739695 — an unverified report by a vehicle owner.
The contact owns a 2019 Hyundai Tucson. The contact stated while the contact's husband was driving, the contact noticed an abnormal loud sound. In addition, the contact noticed smoke coming from the front of the vehicle. No warning lights were illuminated. The contact noticed an unusual odor in the interior of the vehicle. The contact's husband drove the vehicle to the shoulder of the road. The contact stated that the engine seized. In addition, the contact stated that the smoke and the unusual odor subsided. The vehicle was towed to the contact's residence. In addition, the contact stated that when the failure occurred, the contact's minor children were occupants of the vehicle. The contact stated that the minor children were frightened. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The contact was informed of an open recall associated with the contact's VIN, NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic). In addition, the contact was informed that her contact information was not updated in the database. The failure mileage was approximately 49,400.
NHTSA complaint #11738088 — an unverified report by a vehicle owner.
On Wednesday, May 13, 2026, I turned off the highway and came to a stoplight. While preparing to accelerate as the stoplight turned green, I heard what sounded like a gunshot and saw that my entire rear window had spontaneously shattered. There was no external impact which caused this to occur. I have photos of the incident. Although my one year old son was not in his rear facing car seat at the time, if he had been, he would have been at risk of injury due to glass fragments. I was at risk as the sound startled me into breaking when I should have been accelerating with the rest of traffic and it left my interior exposed to the elements. I am scheduled with Safelite repairs through my insurance company to repair the window on Monday, May 18th. There were absolutely no messages or any symptoms prior to the spontaneous shattering of my window. After researching, according to Chimicles Schwartz Kriner & Donaldson-Smith LLP, there is currently an investigation for a potential class action lawsuit regarding an alleged defect of my make and model causing spontaneous rear window shattering.
NHTSA complaint #11737966 — an unverified report by a vehicle owner.
The contact owns a 2019 Hyundai Tucson. The contact stated while parked and occupied in the vehicle, attempting to close the drive side door, and he heard a raddling noise coming from the front of the vehicle and his wife existed the vehicle and noticed the noise was coming from the windshield. The contact mention his wife also noticed mold and water near the drive side part of the windshield. The vehicle was taken to the dealer or an independent mechanic for diagnoses. The vehicle was not repaired. The manufacturer was notified of the failure, and they informed him we no recall they could not provide assistance. The failure mileage was 88,686.
NHTSA complaint #11735501 — an unverified report by a vehicle owner.
The panoramic sunroof glass suddenly shattered while the vehicle was being driven on the interstate, with no visible impact, object strike, or prior damage observed. The component involved is the sunroof glass panel, and it has already been removed and replaced through insurance repairs, so it is not available for inspection (however, pictures are available upon request). The incident created a loud, explosion-like sound and resulted in glass fragments falling into the interior of the vehicle, including onto the driver and the front-seat passenger, causing minor injuries. This also created a significant safety risk due to driver distraction, panic, and the potential for more serious injury while the vehicle was in motion at highway speeds. The issue has not been reproduced or independently duplicated by a dealer or service center; however, it was inspected and documented by the insurance company and repair facility during the claims and repair process, which confirmed that full glass replacement was necessary. The vehicle or component has been inspected by insurance representatives and a repair shop, but it has not been inspected by the manufacturer or law enforcement. There were no warning lamps, dashboard messages, or any prior symptoms indicating a problem before the failure occurred, and the sunroof appeared to fail suddenly and without any advance indication while the vehicle was in motion.
NHTSA complaint #11735176 — an unverified report by a vehicle owner.
The contact owns a 2019 Hyundai Tucson. The contact stated that upon entering the vehicle, there was water overflowing from the front passenger's side floormat. The vehicle was taken to the dealer, but the water entry point could not be determined. Additionally, the contact stated that several unknown warning lights were illuminated. The vehicle was taken to the dealer, where a brake sensor was replaced; however, the failure recurred. The vehicle was taken back to the dealer, where another brake sensor was replaced; however, the failure persisted. The vehicle was taken to the dealer, who diagnosed that the wiring harness had sustained water damage and corrosion due to a clogged sunroof drain. The dealer determined that the wiring harness needed to be replaced. The vehicle was not repaired due to the cost. The contact stated that the repair should be covered by the manufacturer because the failure was a factory defect. The manufacturer was not contacted. The failure mileage was approximately 30,000.
NHTSA complaint #11722516 — an unverified report by a vehicle owner.
My car was parked, without any trees or other objects that could possibly damage my car near by, and the glass on my front windshield cracked for absolutely no reason. It starts where the glass attached to the car and spreads to the middle of my windshield. I believe there is an installation defect because this car is only 2 years old and has never had any damage to it. I also read that this is a common problem with other Hyundai models.
NHTSA complaint #11721134 — an unverified report by a vehicle owner.
My windshield wipers quit working in the middle of a snow storm. I’ve seen there’s a re all on some 2019 Hyundai Tucson’s for the wiper motor. Wondering why mine isn’t included.
NHTSA complaint #11715414 — an unverified report by a vehicle owner.
1. Component and Availability: The panoramic sunroof shattered spontaneously. The failed component was replaced by Myrtle Beach Hyundai, but I have documented the damage with photos, and the vehicle is available for inspection to show the remaining glass debris inside the structure and the damaged headliner. 2. Safety Risk: The sunroof shattered with a loud, gunshot-like noise while driving at 60 mph on a highway (I-95), causing extreme driver distraction and potential loss of vehicle control. Furthermore, a large amount of glass shards fell into the cabin and remains trapped inside the headliner. These hidden fragments continue to rattle, causing ongoing distraction and posing a risk of injury to occupants if they fall through the damaged interior fabric. 3. Confirmation by Dealer: Yes, the problem was confirmed by Myrtle Beach Hyundai. They replaced the sunroof under a "goodwill" gesture, although they initially claimed it was not a warranty issue. 4. Inspection by Others: The vehicle was inspected and repaired by the authorized Hyundai dealer (Myrtle Beach Hyundai). No police or insurance reports were filed as it was a spontaneous failure without a collision. 5. Warning Symptoms: There were no warning lamps, unusual noises, or any symptoms prior to the failure. The shattering occurred suddenly and without any external impact or provocation on January 12th.
NHTSA complaint #11712996 — an unverified report by a vehicle owner.
The FAWS Forward Assistance Warning System incorrectly identifies a "sleepy driver" and turns off Adaptive Cruise Control. FAWS has a dozen triggers that will cause this system to incorrectly alert the driver that his eyes aren't looking at the road and it turns off ACC. The FAWS has a turn off switch but it does not turn it off. So, without this safety feature of Adaptive Cruise Control, the driver just gets constant alerts to stay alert. Hyundai claims it is working "as designed" and has a suggestion to invest in specific sunglasses, or not be taller than 6'1" so the eyes can be detected, or don't wear a hat. Seriously, these are in the manual.
NHTSA complaint #11698814 — an unverified report by a vehicle owner.
The panoramic sunroof in my 2024 Hyundai Tucson Limited shattered while driving on the interstate. It sounded like an explosion and frightened me while driving. I was able to maintain control of my vehicle, and fortunately, my headliner was closed, preventing glass from falling on me. The flying debris created a hazard for other drivers. I took my vehicle to the Hyundai dealership where I purchased it, and I am awaiting a response from the Service Manager for repair. The vehicle is less than a year old and has less than 9,000 miles on it.
NHTSA complaint #11692276 — an unverified report by a vehicle owner.
The rear brake lights and turn signals on my 2025 Hyundai Tucson are not visible to following drivers due to their low placement and design. Multiple drivers have nearly rear-ended us because they could not see when I was braking or signaling. The lights function electrically, but their position makes them obstructed and not noticeable from normal following distances. This is a serious safety hazard and creates a high risk of rear-end collisions. The dealer confirmed the lights work as designed but cannot change their position. This is a design defect that cannot be repaired and should be investigated for recall.
NHTSA complaint #11689056 — an unverified report by a vehicle owner.
While driving my 2022 Hyundai Tucson at highway speed, the panoramic sunroof spontaneously shattered with a loud “explosion” sound. There was no road debris, overhead structure, or external cause, and no warning lights or prior symptoms. The glass shows a central hole with spiderweb cracking radiating outward, which is consistent with a manufacturing defect in tempered glass panels, not an impact. The sunroof shade was closed, preventing glass from entering the cabin, but this failure created a serious safety risk to occupants and nearby drivers. This matches numerous reports of Hyundai panoramic sunroof failures and is similar to the pattern documented in NHTSA Investigation PE13-017. The vehicle has not yet been inspected by Hyundai but is available for inspection. Incident occurred on [XXX], while driving from Monroe, Louisiana, to Atlanta, GA, shortly after departure. The failure created a serious safety issue, forcing us to stop at a Home Depot and perform emergency repairs using tarp and Gorilla tape to secure the roof and continue our trip safely. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11684268 — an unverified report by a vehicle owner.
The regulators and motors for the automatic windows have failed. The windows do not remain in the closed position causing the window to slide open. The front passenger window motor failed first and the driver's window failed shortly after. Both regulators and motors were replaced by the dealer in April 2024. The back passenger side window failed in December 2024 and has not been replaced. If needed, the faulty mechanism could be provided for inspection. Failure of the closing mechanism for the windows means they can easily be opened from outside. A malicious person could break into the vehicle simply by sliding the window down. To my knowledge, no one has inspected the regulators or motors. Two other 2016 Hyundai Tucson owners I know have also had their window regulators and motors replaced. There was no warning to the automatic window failure.
NHTSA complaint #11661358 — an unverified report by a vehicle owner.