BMW X5 vs Chrysler Pacifica

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	BMW X5	Chrysler Pacifica
Complaints on file	4,578	10,755
Model years covered	2000–2026	2003–2026
Worst model year	2021	2018
Best model year	2007	2024
Crashes reported	190	336
Fires reported	236	145
Injuries reported	142	181
Deaths reported	7	6
Most complained-about part	Engine & Cooling	Engine & Cooling
Share of complaints involving harm	12.6%	6.2%

BMW X5 by year

37 215 136 134 93 109 221 119 319 203 190 395 374 215 130 203 113 111 101 274 159 166 118 48 253 107 35

00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 914 20.0%

Airbags 628 13.7%

Electrical System 546 11.9%

Transmission & Drivetrain 433 9.5%

Fuel & Propulsion 403 8.8%

Brakes 309 6.7%

Other & Unspecified 279 6.1%

Steering 138 3.0%

Chrysler Pacifica by year

1 1,332 1,802 1,056 481 155 6 2,378 1,377 480 270 681 356 248 72 40 20

03 04 05 06 07 08 16 17 18 19 20 21 22 23 24 25 26

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 2,412 22.4%

Electrical System 1,443 13.4%

Transmission & Drivetrain 1,429 13.3%

Body & Structure 1,093 10.2%

Steering 755 7.0%

Other & Unspecified 728 6.8%

Fuel & Propulsion 643 6.0%

Suspension 493 4.6%