Infiniti QX60 vs Volkswagen Golf

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Infiniti QX60	Volkswagen Golf
Complaints on file	827	2,009
Model years covered	2014–2027	1985–2023
Worst model year	2017	2015
Best model year	2025	2021
Crashes reported	37	77
Fires reported	8	44
Injuries reported	35	74
Deaths reported	0	1
Most complained-about part	Transmission & Drivetrain	Engine & Cooling
Share of complaints involving harm	9.7%	9.8%

Infiniti QX60 by year

271 129 38 101 59 54 40 26 47 34 19 7 2

14 15 16 17 18 19 20 22 23 24 25 26 27

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Transmission & Drivetrain 173 20.9%

Other & Unspecified 110 13.3%

Engine & Cooling 106 12.8%

Electrical System 84 10.2%

Airbags 59 7.1%

Driver Assist & Collision Avoidance 51 6.2%

Brakes 46 5.6%

Acceleration & Cruise Control 41 5.0%

Volkswagen Golf by year

15 20 4 9 41 10 11 6 11 57 84 4 7 28 76 118 152 98 32 33 27 16 2 1 5 97 151 68 67 14 185 115 145 38 88 8 12 132 22

85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 312 15.5%

Fuel & Propulsion 309 15.4%

Electrical System 212 10.6%

Airbags 195 9.7%

Transmission & Drivetrain 158 7.9%

Other & Unspecified 111 5.5%

Brakes 100 5.0%

Windows, Mirrors & Wipers 97 4.8%