FaultScore

Plymouth Voyager vs Chevrolet Impala

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Plymouth Voyager Chevrolet Impala
Complaints on file 6,848 15,232
Model years covered 1978–2000 1963–2020
Worst model year 1996 2000
Best model year 1998 1994
Crashes reported 502 932
Fires reported 190 477
Injuries reported 343 631
Deaths reported 18 7
Most complained-about part Brakes Electrical System
Share of complaints involving harm 15.4% 13.4%

Plymouth Voyager by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 860 12.6%
Engine & Cooling 794 11.6%
Airbags 594 8.7%
Body & Structure 549 8.0%
Seat Belts 543 7.9%

Chevrolet Impala by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 3,503 23.0%
Engine & Cooling 1,960 12.9%
Steering 1,227 8.1%
Brakes 975 6.4%
Airbags 963 6.3%
Lights 737 4.8%