FaultScore

Toyota Prius vs Ford Taurus

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Toyota Prius Ford Taurus
Complaints on file 15,583 23,971
Model years covered 2000–2026 1977–2019
Worst model year 2010 2000
Best model year 2025 2019
Crashes reported 1,469 1,482
Fires reported 101 685
Injuries reported 602 926
Deaths reported 18 38
Most complained-about part Brakes Engine & Cooling
Share of complaints involving harm 14.1% 13.1%

Toyota Prius by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 4,567 29.3%
Lights 3,536 22.7%
Electrical System 1,607 10.3%
Engine & Cooling 784 5.0%
Airbags 436 2.8%
Body & Structure 430 2.8%

Ford Taurus by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 3,716 15.5%
Suspension 3,366 14.0%
Electrical System 1,721 7.2%
Brakes 1,501 6.3%
Steering 1,445 6.0%
Body & Structure 1,087 4.5%