FaultScore

Ford Edge suspension problems

118 of the 17,975 complaints filed about the Ford Edge are about the suspension — 1% of everything owners reported. The worst model year for it is 2007.

118

Complaints

1%

Share of all complaints

10

Crashes

2

Fires

Suspension complaints by model year

2007 Edge 25 21.2%

Median failure at 90,500 miles

2008 Edge 25 21.2%

Median failure at 81,850 miles

2009 Edge 6 5.1%

Median failure at 4,020 miles

2010 Edge 10 8.5%

Median failure at 98,000 miles

2011 Edge 10 8.5%

Median failure at 51,000 miles

2012 Edge 2 1.7%

Median failure at 80,000 miles

2013 Edge 7 5.9%

Median failure at 113,500 miles

2014 Edge 6 5.1%

Median failure at 47,000 miles

2015 Edge 2 1.7%
2016 Edge 7 5.9%

Median failure at 76,140 miles

2017 Edge 2 1.7%
2018 Edge 3 2.5%

Median failure at 21,000 miles

2019 Edge 3 2.5%

Median failure at 104,500 miles

2020 Edge 5 4.2%

Median failure at 17,000 miles

2021 Edge 3 2.5%
2022 Edge 2 1.7%

What owners said

2008 Ford Edge Hanson, MA Crash 1 injured

SUSPENSION

Front axle snapped. Power steering rack faulty. Leaks all fluids other than oil! Tire stud snapped sent me into a ditch. Transmission has been rough and leaking and only 160k miles. Manual says no need to warm up car as it's got a magic part. Well transmission is blown after following manual to the T on matinece and operation. My family is a ford family! Minus one after this 08 edge can't believe they are allowed on the road. Help!!!!

NHTSA complaint #11749083 — an unverified report by a vehicle owner.

2021 Ford Edge Laurens, SC

SUSPENSION

I am have problem with my axle making a clicking sound the axle the is not safe to drive

NHTSA complaint #11748938 — an unverified report by a vehicle owner.

2019 Ford Edge Staten Island, NY

SUSPENSION

WHILE DRIVING BETWEEN 50 AND 60 MPH, THE CAR SEEMS TO BE SWAYING LEFT AND RIGHT

NHTSA complaint #11746461 — an unverified report by a vehicle owner.

2008 Ford Edge at 242,000 miles Gaffney, SC

SUSPENSION

The contact owns a 2008 Ford Edge. The contact stated while driving at 55 MPH, the contact stated that the vehicle was driven over a small bump in the road, the vehicle independently steered into the other lane. The contact stated that two full sets of tires were replaced within a month. In addition, the contact stated that the tires were fractured down to the wire. The contact stated that someone informed the contact that sparks were noticed coming from the tires. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 242,000.

NHTSA complaint #11745124 — an unverified report by a vehicle owner.

2022 Ford Edge South Lake Tahoe, CA

SUSPENSION

Vehiculo defectuoso así me lo vendió el dealer epic chevrolet de sacramento se apaga el solo se ahoga el motor etc

NHTSA complaint #11733699 — an unverified report by a vehicle owner.

2016 Ford Edge Othello, WA

SUSPENSION

My RDU (rear diffrencial unit) went out at 122k miles directly after replacing the fluid at the shop. This repair was extreamly exprensive totalling out at 5k. With still owing 11k on my loan. I feel this is a ford defect that needs to be remediated.

NHTSA complaint #11732993 — an unverified report by a vehicle owner.

2017 Ford Edge Mckinney, TX

SUSPENSION

Beginning in January 2026, the vehicle exhibited progressive symptoms including repeated lurching and difficulty shifting gears. These symptoms are consistent with the open and incomplete recall for the transmission shifter cable bushing and the powertrain control module reprogram. On or around March 25–26, 2026, while operating the vehicle at approximately 35 mph on a surface street, the following failure sequence occurred: the vehicle began producing a repetitive thudding sensation (thud-thud-thud), followed by violent shaking of the steering wheel, followed by a complete loss of steering response. The vehicle drifted uncontrollably into an adjacent lane of active traffic under clear, dry weather conditions — a loss of control consistent with brake hose failure causing uneven braking force, compounded by the known transmission and PCM defects. Collision with another vehicle was narrowly avoided. The vehicle currently has five open, incomplete recalls: (1) front brake flexible hose leak, (2) rear brake flexible hose leak, (3) transmission shifter cable bushing, (4) rear-view camera inspection, (5) powertrain control module reprogram. None have been completed. The described failure is consistent with and likely caused by these unresolved manufacturing defects. But the Owner has attempted multiple times to bring the vehicle to Ford but was turned away due to dealer capacity. No loaner vehicle was offered.

NHTSA complaint #11727489 — an unverified report by a vehicle owner.

2020 Ford Edge Oak Forest, IL

SUSPENSION

I bought this car on 12/15 with 97k miles on it, and the second day it started jilting very badly when SLIGHTLY acceleration. Now, I have noticed when I am at a stop light, it takes an additional 2-5 seconds to “Jult” back up to speed while everyone else that was at the light is very much so ahead of me. There were a few times the car didn’t accelerate, and the person behind me almost hit me.

NHTSA complaint #11712770 — an unverified report by a vehicle owner.

2013 Ford Edge Denham Springs, LA

SUSPENSION

While driving the car approaching a stop the brake pedal suddenly went almost all the way to the floor. Had to press the brake multiple times to come to a complete stop. It is unsafe when traveling in traffic and unable to slow down fast enough to stop the vehicle which can cause an accident. The vehicle has not been inspected. Contacted a mechanic and described the issue and stated this sound like a master cylinder issue and it is unsafe to drive. This issue did not present warning lights or message to indicate there was anything wrong. We have read many similar complaints online. We believe Ford should fix this issue.

NHTSA complaint #11705205 — an unverified report by a vehicle owner.

2021 Ford Edge Truro, IA

SUSPENSION

Splash guard under the vehicle, sometimes also referred to as a diaper, fell down. I reported it to the dealer and was told I didn't need it anyhow. Well, if I didn't need it anyhow why did they put it on to begin with ? I also notice a lot of other Ford vehicles driving down the road with these guards (diapers) hanging down, so it isn't just a me problem it's a Ford problem. After inspecting the guard it is made of such cheap material I don't know how any engineering designer could of thought that these would hold up given the environment under a vehicle. I would also think that this could easily become a road hazard if it were of fallen off going down the road.

NHTSA complaint #11698354 — an unverified report by a vehicle owner.

2007 Ford Edge Minneapolis, MN

SUSPENSION

The left side lower control arm mounts rusted out of sub frame. The right side is also separating because of rusting.

NHTSA complaint #11696702 — an unverified report by a vehicle owner.

2017 Ford Edge Pataskala, OH Crash

SUSPENSION

I bought this car used from Honda Dealership. It had 84,000 mileage on it and since then. The headlights are so dim and I can’t see you have to drive with high beam on every time I go at night I’ve changed almost we like 56 different types light bulb, but still nothing still worst. If I used one for the manufacturer one it’s nothing it’s literally dark outside. I can’t see nothing and another problem is as the ball joint since I bought it I took it from my first oil change when they did the inspection on the car they told me one of my passenger side ball joint was loose but that time I didn’t have money to repair it because it was almost $5000 they said and I was like I don’t have the money. I’m a college student so and recently my car wheel is to the left side more. Something if there’s anything I can do is there anything y’all can do to help cause I don’t want to get in an accident because of that thing.

NHTSA complaint #11686644 — an unverified report by a vehicle owner.

2021 Ford Edge Weatherford, TX

SUSPENSION

Vehicle is jolting/jerking when switching gears, stalls out. When put into park mode it starts to reverse and says brake is on and does not release from brake resulting in not being able to turn vehicle off.

NHTSA complaint #11686623 — an unverified report by a vehicle owner.

2014 Ford Edge Billings, MT Crash

SUSPENSION

While driving at approximately 10 mph I attempted to make a left hand turn. Something popped in my front end causing my vehicle to immediately pull to the left and into a landscaping rock. The incident caused the entire wheel and left front side to completely break. Air bags did not deploy

NHTSA complaint #11685427 — an unverified report by a vehicle owner.

2007 Ford Edge at 162,000 miles Wilmington, DE

SUSPENSION:FRONT:WHEEL BEARING

The contact owns a 2007 Ford Edge. The contact stated while driving 30 MPH and attempting to depress the brake pedal, there was an abnormal clicking and popping sound coming from the brakes. No warning light was illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic to be diagnosed and it was determined that the wheel bearings and the brakes were loose on the passenger’s side of the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 162,000.

NHTSA complaint #11684830 — an unverified report by a vehicle owner.

2020 Ford Edge Indianapolis, IN

SUSPENSION

Transmission has catastrophic failure and exploded while driving. Many components missing chunk of metal and or just completely mangled after explosion from under car when had to me turned 35°-50° to go straight. Went to Google my issue and say the 2020, Ford edge had 3 recalls for transmission issues but for certain ones and mine want listed but had done a good amount of damage

NHTSA complaint #11641455 — an unverified report by a vehicle owner.

2014 Ford Edge Alexandria, VA

SUSPENSION

The Power Take Off Assembly (PTU) failed. I had it replaced a a Ford Dealership with a genuine Ford PTU. After driving less than 125 miles the PTU failed again and my right front half shaft disengaged without notice on the high when traveling at highway speeds. Upon return to the dealership they noted that the PTU failed and it was replaced at no cost. However, they charged me for the replacement of the Right Front Axel. I contacted Ford Customer Service and contend that recall 14S10 should apply especially after the new PTU failed. They denied my claiming stating that the dealership claimed a torn CV Boot was the cause of my axel disengaging. However there was no mention of a torn CV Boot in the dealerships multipoint inspection of my vehicle when originally brought in. Ford Customer Service and the dealership denied my claim.

NHTSA complaint #11632439 — an unverified report by a vehicle owner.

2016 Ford Edge Estherville, IA

SUSPENSION

Steering issues, Suspension issues when reversing, power steering, braking system locking. recalls on other edges but not this vehicle

NHTSA complaint #11631984 — an unverified report by a vehicle owner.

2020 Ford Edge at 69,521 miles Marshall, IL

SUSPENSION

The contact owns a 2020 Ford Edge. The contact stated that while driving at an undisclosed speed and making a turn, the rear end of the vehicle was jerking back and forth. The contact stated that the struts, radiator, and rear differential had previously been replaced. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 69,521.

NHTSA complaint #11616119 — an unverified report by a vehicle owner.

2013 Ford Edge at 177,000 miles Port Washington, WI

SUSPENSION

The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from underneath the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the front axile and both front struts. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 177,000.

NHTSA complaint #11606891 — an unverified report by a vehicle owner.

Other Ford Edge problems