NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 1995peak 14Feb 2005
NHTSA investigations into the 1992 Chevrolet Suburban
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA94029Opened 29 Jul 1994Closed 31 Jul 1996ENGINE AND ENGINE COOLING
ENGINE COMPARTMENT FIRES
AN ALLEGED MALFUNCTION IN THE ATLERNATOR RESULTING IN ENGINE COMPARTMET FIRES.
Recalls on the 1992 Chevrolet Suburban
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
06E043000
FUEL SYSTEM, GASOLINE
CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
Risk: THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
01I006000
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 1992-1994 CHEVROLET AND GMC SUBURBANS EQUIPPED WITH VACUUM POWER-BRAKE ASSIST AND EBC4 ANTI-LOCK BRAKE (ABS) MODULES. THESE VEHICLES EXHIBIT POOR BRAKE SYSTEM PERFORMANCE.
Risk: THIS COULD BE ATTRIBUTED TO BRAKE PEDAL FEEL.
93V119000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
SEVERE CORROSION DUE TO ROAD SALT AT THE JOINT OF THE STAMPED STEEL CENTER SECTION AND THE CAST OUTER SECTION CAN CAUSE THE SECTIONS TO SEPARATE.
Risk: SEPARATION OF THE ROTOR SECTIONS CAN CAUSE LOSS OFBRAKING ABILITY IN THE AFFECTED WHEEL. THIS COULD RESULT IN INCREASED STOPPINGDISTANCE AND/OR LOSS OF VEHICLE CONTROL AND AN ACCIDENT.
93V016000
POWER TRAIN:AUTOMATIC TRANSMISSION
UNANTICIPATED HEAT IN THE TRANSMISSION CAN FORCE THE TRANSMISSION FLUID OUT OF THE VENT TUBE.
Risk: THE VENTED TRANSMISSION FLUID CAN CATCH FIRE IF EXPOSEDTO A SOURCE OF IGNITION.
92V056000
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
THE PIVOT BOLT HOLDING THE BRAKE PEDAL TO ITS SUPPORT BRACKET MAY BE IMPROPERLY TIGHTENED AND MAY NOT HAVE ENGAGED THE LOCKING MATERIAL ON THE BOLT. THE BOLT CAN DISENGAGE FROM THE NUT.
Risk: IF THE PIVOT BOLT DISENGAGES FROM THE NUT WHILE THEVEHICLE IS IN MOTION, THERE WILL BE A LOSS OF BRAKE CONTROL AND COULD RESULT INA VEHICLE ACCIDENT.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 30,000 milesCouncil Bluffs, IACrash1 injured
AIR BAGS:FRONTAL
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUFFERED INJURIES.
NHTSA complaint #10011507 — an unverified report by a vehicle owner.
Metamora, MIFire
EQUIPMENT:APPLIANCE:AIR CONDITIONER
CLIMATE CONTROL WIRE BEHIND GLOVE BOX CAUGHT FIRE ALSO CC MODULE OVERHEATS/SHORTS W/O TRIPPING CIRCUIT FUSE.
NHTSA complaint #751630 — an unverified report by a vehicle owner.
Dallas, TXCrash
VISIBILITY:WINDSHIELD WIPER/WASHER
WHEN I BOUGHT THE TRUCK USED (85000 MLS)IT HAD A BAD FRONT END IDLER LINK AND A BAD A/C CLUTCH BEARING. NOT LONG AFTER I BOUGHT IT I HAD TO REPLACE THE ALTERNATOR. I ALSO NOTICED THAT THE BRAKES DIDN'T STOP THE VEHICLE LIKE THEY SHOULD AND I WAS SCARED TO LET MY WIFE DRIVE IT BECAUSE OF THE SPONGY BRAKES. I TOOK IT IN SEVERAL TIMES TO DIFFERENT SHOPS AND ALSO THE DEALER TO HAVE THEM LOOK AT THE BRAKES AND WAS ALWAYS TOLD THAT THE BRAKES ON THIS MODEL WERE JUST THAT WAY. I PUT NEW ROTORS AND PADS ON THE FRONT AND NEW REAR DRUMS AND SHOES AND REPEATEDLY BLED THE SYSTEM WITH SLIGHT IMPROVEMENT. IT ACTS AS THOUGH THERE IS A RESTRICTION IN THE BRAKE LINE TO BOTH FRONT AND REAR. IT ACTS AS THOUGH THEY DESIGNED THE THING NOT TO STOP QUICKLY. I UNPLUGGED THE MOTOR TO THE ABS SO THAT AT LEAST IT WOULD SQUEAL A TIRE. THE LACK OF SURE LOW SPEED STOPS HAS CAUSED 2 NEAR MISS ACCIDENTS AND 1 T BONE WHICH HAS RAISED OUR INSURANCE RATES. I HAVE LEARNED TO DRIVE THE THING ANTICIPATING STOPS AND PREBRAKING. I WENT TO THE DEALER AND JUST LIKE WITH THE WINDSHIELD WIPER CIRCUIT BOARD THAT SHORTED OUT WHEN IT GETS WET THEY TOLD ME THAT FOR MY SPECIFIC MODEL THERE WERE NO RECALLS AND THEY REFUSED TO LOOK AT IT. TO ADD INSULT TO INJURY LAST WEEK THEY SENT US A MAILER SAYING THAT THEY WOULD REPLACE MY BRAKE PEDAL WITH A DIFFERENT ONE TO GIVE ME A "BETTER FEEL". THAT WON'T DO ME MUCH GOOD IF I'M STUCK UNDER A BUS!!!!! I HAVE A VEHICLE WHICH HAS SUBSTANDARD BRAKES, WHICH WERE DESIGNED THAT WAY AND THEY WON'T DO A [XXX] THING ABOUT THEM. I LIKE A LOT OF THINGS ABOUT THE TRUCK BUT THE BRAKES SUCK BIG TIME.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #749530 — an unverified report by a vehicle owner.
Dallas, TXCrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN I BOUGHT THE TRUCK USED (85000 MLS)IT HAD A BAD FRONT END IDLER LINK AND A BAD A/C CLUTCH BEARING. NOT LONG AFTER I BOUGHT IT I HAD TO REPLACE THE ALTERNATOR. I ALSO NOTICED THAT THE BRAKES DIDN'T STOP THE VEHICLE LIKE THEY SHOULD AND I WAS SCARED TO LET MY WIFE DRIVE IT BECAUSE OF THE SPONGY BRAKES. I TOOK IT IN SEVERAL TIMES TO DIFFERENT SHOPS AND ALSO THE DEALER TO HAVE THEM LOOK AT THE BRAKES AND WAS ALWAYS TOLD THAT THE BRAKES ON THIS MODEL WERE JUST THAT WAY. I PUT NEW ROTORS AND PADS ON THE FRONT AND NEW REAR DRUMS AND SHOES AND REPEATEDLY BLED THE SYSTEM WITH SLIGHT IMPROVEMENT. IT ACTS AS THOUGH THERE IS A RESTRICTION IN THE BRAKE LINE TO BOTH FRONT AND REAR. IT ACTS AS THOUGH THEY DESIGNED THE THING NOT TO STOP QUICKLY. I UNPLUGGED THE MOTOR TO THE ABS SO THAT AT LEAST IT WOULD SQUEAL A TIRE. THE LACK OF SURE LOW SPEED STOPS HAS CAUSED 2 NEAR MISS ACCIDENTS AND 1 T BONE WHICH HAS RAISED OUR INSURANCE RATES. I HAVE LEARNED TO DRIVE THE THING ANTICIPATING STOPS AND PREBRAKING. I WENT TO THE DEALER AND JUST LIKE WITH THE WINDSHIELD WIPER CIRCUIT BOARD THAT SHORTED OUT WHEN IT GETS WET THEY TOLD ME THAT FOR MY SPECIFIC MODEL THERE WERE NO RECALLS AND THEY REFUSED TO LOOK AT IT. TO ADD INSULT TO INJURY LAST WEEK THEY SENT US A MAILER SAYING THAT THEY WOULD REPLACE MY BRAKE PEDAL WITH A DIFFERENT ONE TO GIVE ME A "BETTER FEEL". THAT WON'T DO ME MUCH GOOD IF I'M STUCK UNDER A BUS!!!!! I HAVE A VEHICLE WHICH HAS SUBSTANDARD BRAKES, WHICH WERE DESIGNED THAT WAY AND THEY WON'T DO A [XXX] THING ABOUT THEM. I LIKE A LOT OF THINGS ABOUT THE TRUCK BUT THE BRAKES SUCK BIG TIME.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #749530 — an unverified report by a vehicle owner.
Dallas, TXCrash
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
WHEN I BOUGHT THE TRUCK USED (85000 MLS)IT HAD A BAD FRONT END IDLER LINK AND A BAD A/C CLUTCH BEARING. NOT LONG AFTER I BOUGHT IT I HAD TO REPLACE THE ALTERNATOR. I ALSO NOTICED THAT THE BRAKES DIDN'T STOP THE VEHICLE LIKE THEY SHOULD AND I WAS SCARED TO LET MY WIFE DRIVE IT BECAUSE OF THE SPONGY BRAKES. I TOOK IT IN SEVERAL TIMES TO DIFFERENT SHOPS AND ALSO THE DEALER TO HAVE THEM LOOK AT THE BRAKES AND WAS ALWAYS TOLD THAT THE BRAKES ON THIS MODEL WERE JUST THAT WAY. I PUT NEW ROTORS AND PADS ON THE FRONT AND NEW REAR DRUMS AND SHOES AND REPEATEDLY BLED THE SYSTEM WITH SLIGHT IMPROVEMENT. IT ACTS AS THOUGH THERE IS A RESTRICTION IN THE BRAKE LINE TO BOTH FRONT AND REAR. IT ACTS AS THOUGH THEY DESIGNED THE THING NOT TO STOP QUICKLY. I UNPLUGGED THE MOTOR TO THE ABS SO THAT AT LEAST IT WOULD SQUEAL A TIRE. THE LACK OF SURE LOW SPEED STOPS HAS CAUSED 2 NEAR MISS ACCIDENTS AND 1 T BONE WHICH HAS RAISED OUR INSURANCE RATES. I HAVE LEARNED TO DRIVE THE THING ANTICIPATING STOPS AND PREBRAKING. I WENT TO THE DEALER AND JUST LIKE WITH THE WINDSHIELD WIPER CIRCUIT BOARD THAT SHORTED OUT WHEN IT GETS WET THEY TOLD ME THAT FOR MY SPECIFIC MODEL THERE WERE NO RECALLS AND THEY REFUSED TO LOOK AT IT. TO ADD INSULT TO INJURY LAST WEEK THEY SENT US A MAILER SAYING THAT THEY WOULD REPLACE MY BRAKE PEDAL WITH A DIFFERENT ONE TO GIVE ME A "BETTER FEEL". THAT WON'T DO ME MUCH GOOD IF I'M STUCK UNDER A BUS!!!!! I HAVE A VEHICLE WHICH HAS SUBSTANDARD BRAKES, WHICH WERE DESIGNED THAT WAY AND THEY WON'T DO A [XXX] THING ABOUT THEM. I LIKE A LOT OF THINGS ABOUT THE TRUCK BUT THE BRAKES SUCK BIG TIME.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #749530 — an unverified report by a vehicle owner.
Dallas, TXCrash
STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT
WHEN I BOUGHT THE TRUCK USED (85000 MLS)IT HAD A BAD FRONT END IDLER LINK AND A BAD A/C CLUTCH BEARING. NOT LONG AFTER I BOUGHT IT I HAD TO REPLACE THE ALTERNATOR. I ALSO NOTICED THAT THE BRAKES DIDN'T STOP THE VEHICLE LIKE THEY SHOULD AND I WAS SCARED TO LET MY WIFE DRIVE IT BECAUSE OF THE SPONGY BRAKES. I TOOK IT IN SEVERAL TIMES TO DIFFERENT SHOPS AND ALSO THE DEALER TO HAVE THEM LOOK AT THE BRAKES AND WAS ALWAYS TOLD THAT THE BRAKES ON THIS MODEL WERE JUST THAT WAY. I PUT NEW ROTORS AND PADS ON THE FRONT AND NEW REAR DRUMS AND SHOES AND REPEATEDLY BLED THE SYSTEM WITH SLIGHT IMPROVEMENT. IT ACTS AS THOUGH THERE IS A RESTRICTION IN THE BRAKE LINE TO BOTH FRONT AND REAR. IT ACTS AS THOUGH THEY DESIGNED THE THING NOT TO STOP QUICKLY. I UNPLUGGED THE MOTOR TO THE ABS SO THAT AT LEAST IT WOULD SQUEAL A TIRE. THE LACK OF SURE LOW SPEED STOPS HAS CAUSED 2 NEAR MISS ACCIDENTS AND 1 T BONE WHICH HAS RAISED OUR INSURANCE RATES. I HAVE LEARNED TO DRIVE THE THING ANTICIPATING STOPS AND PREBRAKING. I WENT TO THE DEALER AND JUST LIKE WITH THE WINDSHIELD WIPER CIRCUIT BOARD THAT SHORTED OUT WHEN IT GETS WET THEY TOLD ME THAT FOR MY SPECIFIC MODEL THERE WERE NO RECALLS AND THEY REFUSED TO LOOK AT IT. TO ADD INSULT TO INJURY LAST WEEK THEY SENT US A MAILER SAYING THAT THEY WOULD REPLACE MY BRAKE PEDAL WITH A DIFFERENT ONE TO GIVE ME A "BETTER FEEL". THAT WON'T DO ME MUCH GOOD IF I'M STUCK UNDER A BUS!!!!! I HAVE A VEHICLE WHICH HAS SUBSTANDARD BRAKES, WHICH WERE DESIGNED THAT WAY AND THEY WON'T DO A [XXX] THING ABOUT THEM. I LIKE A LOT OF THINGS ABOUT THE TRUCK BUT THE BRAKES SUCK BIG TIME.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #749530 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Concord, MA
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHEN DRIVING IN RAINY WEATHER THE WINDSHIELD WIPERS WOULD COME ON AND OFF INTERMITTENTLY. THE DRIVER WAS ABLE TO DRIVE TO THE DEALER. THE MECHANIC INFORMED THE DRIVER THAT THE WINDSHIELD WIPER NEEDED REPLACEMENT. PLEASE PROVIDE ADDITIONAL INFORMATION.
NHTSA complaint #10111745 — an unverified report by a vehicle owner.
Fontana, CA
UNKNOWN OR OTHER
1992 CHEVROLET SUBURBAN. *AK *PH *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**765494
NHTSA complaint #10006937 — an unverified report by a vehicle owner.
at 30,000 milesCouncil Bluffs, IACrash1 injured
AIR BAGS:FRONTAL
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUFFERED INJURIES.
NHTSA complaint #10011507 — an unverified report by a vehicle owner.
Carson City, NV
SERVICE BRAKES, HYDRAULIC
CONSUMER STATES WHILE DRIVING VEHICLE ON WET SURFACE THE BRAKE PEDAL WILL GO TO THE FLOOR CAUSING THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE. *NLM
NHTSA complaint #10002430 — an unverified report by a vehicle owner.
Fontana, CA
TIRES:TREAD/BELT
2 TIRE FAILURES OF TIRE TREAD SEPARATION: INCIDENT DATES 6/15/02 AND 8/10/02.
NHTSA complaint #765495 — an unverified report by a vehicle owner.
Moultrie, GA
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
NO SUMMARY LISTED FOR ABOVE VEHICLE.
NHTSA complaint #758139 — an unverified report by a vehicle owner.
Metamora, MIFire
EQUIPMENT:APPLIANCE:AIR CONDITIONER
CLIMATE CONTROL WIRE BEHIND GLOVE BOX CAUGHT FIRE ALSO CC MODULE OVERHEATS/SHORTS W/O TRIPPING CIRCUIT FUSE.
NHTSA complaint #751630 — an unverified report by a vehicle owner.
Dallas, TXCrash
VISIBILITY:WINDSHIELD WIPER/WASHER
WHEN I BOUGHT THE TRUCK USED (85000 MLS)IT HAD A BAD FRONT END IDLER LINK AND A BAD A/C CLUTCH BEARING. NOT LONG AFTER I BOUGHT IT I HAD TO REPLACE THE ALTERNATOR. I ALSO NOTICED THAT THE BRAKES DIDN'T STOP THE VEHICLE LIKE THEY SHOULD AND I WAS SCARED TO LET MY WIFE DRIVE IT BECAUSE OF THE SPONGY BRAKES. I TOOK IT IN SEVERAL TIMES TO DIFFERENT SHOPS AND ALSO THE DEALER TO HAVE THEM LOOK AT THE BRAKES AND WAS ALWAYS TOLD THAT THE BRAKES ON THIS MODEL WERE JUST THAT WAY. I PUT NEW ROTORS AND PADS ON THE FRONT AND NEW REAR DRUMS AND SHOES AND REPEATEDLY BLED THE SYSTEM WITH SLIGHT IMPROVEMENT. IT ACTS AS THOUGH THERE IS A RESTRICTION IN THE BRAKE LINE TO BOTH FRONT AND REAR. IT ACTS AS THOUGH THEY DESIGNED THE THING NOT TO STOP QUICKLY. I UNPLUGGED THE MOTOR TO THE ABS SO THAT AT LEAST IT WOULD SQUEAL A TIRE. THE LACK OF SURE LOW SPEED STOPS HAS CAUSED 2 NEAR MISS ACCIDENTS AND 1 T BONE WHICH HAS RAISED OUR INSURANCE RATES. I HAVE LEARNED TO DRIVE THE THING ANTICIPATING STOPS AND PREBRAKING. I WENT TO THE DEALER AND JUST LIKE WITH THE WINDSHIELD WIPER CIRCUIT BOARD THAT SHORTED OUT WHEN IT GETS WET THEY TOLD ME THAT FOR MY SPECIFIC MODEL THERE WERE NO RECALLS AND THEY REFUSED TO LOOK AT IT. TO ADD INSULT TO INJURY LAST WEEK THEY SENT US A MAILER SAYING THAT THEY WOULD REPLACE MY BRAKE PEDAL WITH A DIFFERENT ONE TO GIVE ME A "BETTER FEEL". THAT WON'T DO ME MUCH GOOD IF I'M STUCK UNDER A BUS!!!!! I HAVE A VEHICLE WHICH HAS SUBSTANDARD BRAKES, WHICH WERE DESIGNED THAT WAY AND THEY WON'T DO A [XXX] THING ABOUT THEM. I LIKE A LOT OF THINGS ABOUT THE TRUCK BUT THE BRAKES SUCK BIG TIME.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #749530 — an unverified report by a vehicle owner.
Jacksonville, FL
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS DON'T WORK OR STOP WORKING IN RAIN.
NHTSA complaint #749566 — an unverified report by a vehicle owner.
Dallas, TXCrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN I BOUGHT THE TRUCK USED (85000 MLS)IT HAD A BAD FRONT END IDLER LINK AND A BAD A/C CLUTCH BEARING. NOT LONG AFTER I BOUGHT IT I HAD TO REPLACE THE ALTERNATOR. I ALSO NOTICED THAT THE BRAKES DIDN'T STOP THE VEHICLE LIKE THEY SHOULD AND I WAS SCARED TO LET MY WIFE DRIVE IT BECAUSE OF THE SPONGY BRAKES. I TOOK IT IN SEVERAL TIMES TO DIFFERENT SHOPS AND ALSO THE DEALER TO HAVE THEM LOOK AT THE BRAKES AND WAS ALWAYS TOLD THAT THE BRAKES ON THIS MODEL WERE JUST THAT WAY. I PUT NEW ROTORS AND PADS ON THE FRONT AND NEW REAR DRUMS AND SHOES AND REPEATEDLY BLED THE SYSTEM WITH SLIGHT IMPROVEMENT. IT ACTS AS THOUGH THERE IS A RESTRICTION IN THE BRAKE LINE TO BOTH FRONT AND REAR. IT ACTS AS THOUGH THEY DESIGNED THE THING NOT TO STOP QUICKLY. I UNPLUGGED THE MOTOR TO THE ABS SO THAT AT LEAST IT WOULD SQUEAL A TIRE. THE LACK OF SURE LOW SPEED STOPS HAS CAUSED 2 NEAR MISS ACCIDENTS AND 1 T BONE WHICH HAS RAISED OUR INSURANCE RATES. I HAVE LEARNED TO DRIVE THE THING ANTICIPATING STOPS AND PREBRAKING. I WENT TO THE DEALER AND JUST LIKE WITH THE WINDSHIELD WIPER CIRCUIT BOARD THAT SHORTED OUT WHEN IT GETS WET THEY TOLD ME THAT FOR MY SPECIFIC MODEL THERE WERE NO RECALLS AND THEY REFUSED TO LOOK AT IT. TO ADD INSULT TO INJURY LAST WEEK THEY SENT US A MAILER SAYING THAT THEY WOULD REPLACE MY BRAKE PEDAL WITH A DIFFERENT ONE TO GIVE ME A "BETTER FEEL". THAT WON'T DO ME MUCH GOOD IF I'M STUCK UNDER A BUS!!!!! I HAVE A VEHICLE WHICH HAS SUBSTANDARD BRAKES, WHICH WERE DESIGNED THAT WAY AND THEY WON'T DO A [XXX] THING ABOUT THEM. I LIKE A LOT OF THINGS ABOUT THE TRUCK BUT THE BRAKES SUCK BIG TIME.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #749530 — an unverified report by a vehicle owner.
Dallas, TXCrash
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
WHEN I BOUGHT THE TRUCK USED (85000 MLS)IT HAD A BAD FRONT END IDLER LINK AND A BAD A/C CLUTCH BEARING. NOT LONG AFTER I BOUGHT IT I HAD TO REPLACE THE ALTERNATOR. I ALSO NOTICED THAT THE BRAKES DIDN'T STOP THE VEHICLE LIKE THEY SHOULD AND I WAS SCARED TO LET MY WIFE DRIVE IT BECAUSE OF THE SPONGY BRAKES. I TOOK IT IN SEVERAL TIMES TO DIFFERENT SHOPS AND ALSO THE DEALER TO HAVE THEM LOOK AT THE BRAKES AND WAS ALWAYS TOLD THAT THE BRAKES ON THIS MODEL WERE JUST THAT WAY. I PUT NEW ROTORS AND PADS ON THE FRONT AND NEW REAR DRUMS AND SHOES AND REPEATEDLY BLED THE SYSTEM WITH SLIGHT IMPROVEMENT. IT ACTS AS THOUGH THERE IS A RESTRICTION IN THE BRAKE LINE TO BOTH FRONT AND REAR. IT ACTS AS THOUGH THEY DESIGNED THE THING NOT TO STOP QUICKLY. I UNPLUGGED THE MOTOR TO THE ABS SO THAT AT LEAST IT WOULD SQUEAL A TIRE. THE LACK OF SURE LOW SPEED STOPS HAS CAUSED 2 NEAR MISS ACCIDENTS AND 1 T BONE WHICH HAS RAISED OUR INSURANCE RATES. I HAVE LEARNED TO DRIVE THE THING ANTICIPATING STOPS AND PREBRAKING. I WENT TO THE DEALER AND JUST LIKE WITH THE WINDSHIELD WIPER CIRCUIT BOARD THAT SHORTED OUT WHEN IT GETS WET THEY TOLD ME THAT FOR MY SPECIFIC MODEL THERE WERE NO RECALLS AND THEY REFUSED TO LOOK AT IT. TO ADD INSULT TO INJURY LAST WEEK THEY SENT US A MAILER SAYING THAT THEY WOULD REPLACE MY BRAKE PEDAL WITH A DIFFERENT ONE TO GIVE ME A "BETTER FEEL". THAT WON'T DO ME MUCH GOOD IF I'M STUCK UNDER A BUS!!!!! I HAVE A VEHICLE WHICH HAS SUBSTANDARD BRAKES, WHICH WERE DESIGNED THAT WAY AND THEY WON'T DO A [XXX] THING ABOUT THEM. I LIKE A LOT OF THINGS ABOUT THE TRUCK BUT THE BRAKES SUCK BIG TIME.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #749530 — an unverified report by a vehicle owner.
Dallas, TXCrash
STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT
WHEN I BOUGHT THE TRUCK USED (85000 MLS)IT HAD A BAD FRONT END IDLER LINK AND A BAD A/C CLUTCH BEARING. NOT LONG AFTER I BOUGHT IT I HAD TO REPLACE THE ALTERNATOR. I ALSO NOTICED THAT THE BRAKES DIDN'T STOP THE VEHICLE LIKE THEY SHOULD AND I WAS SCARED TO LET MY WIFE DRIVE IT BECAUSE OF THE SPONGY BRAKES. I TOOK IT IN SEVERAL TIMES TO DIFFERENT SHOPS AND ALSO THE DEALER TO HAVE THEM LOOK AT THE BRAKES AND WAS ALWAYS TOLD THAT THE BRAKES ON THIS MODEL WERE JUST THAT WAY. I PUT NEW ROTORS AND PADS ON THE FRONT AND NEW REAR DRUMS AND SHOES AND REPEATEDLY BLED THE SYSTEM WITH SLIGHT IMPROVEMENT. IT ACTS AS THOUGH THERE IS A RESTRICTION IN THE BRAKE LINE TO BOTH FRONT AND REAR. IT ACTS AS THOUGH THEY DESIGNED THE THING NOT TO STOP QUICKLY. I UNPLUGGED THE MOTOR TO THE ABS SO THAT AT LEAST IT WOULD SQUEAL A TIRE. THE LACK OF SURE LOW SPEED STOPS HAS CAUSED 2 NEAR MISS ACCIDENTS AND 1 T BONE WHICH HAS RAISED OUR INSURANCE RATES. I HAVE LEARNED TO DRIVE THE THING ANTICIPATING STOPS AND PREBRAKING. I WENT TO THE DEALER AND JUST LIKE WITH THE WINDSHIELD WIPER CIRCUIT BOARD THAT SHORTED OUT WHEN IT GETS WET THEY TOLD ME THAT FOR MY SPECIFIC MODEL THERE WERE NO RECALLS AND THEY REFUSED TO LOOK AT IT. TO ADD INSULT TO INJURY LAST WEEK THEY SENT US A MAILER SAYING THAT THEY WOULD REPLACE MY BRAKE PEDAL WITH A DIFFERENT ONE TO GIVE ME A "BETTER FEEL". THAT WON'T DO ME MUCH GOOD IF I'M STUCK UNDER A BUS!!!!! I HAVE A VEHICLE WHICH HAS SUBSTANDARD BRAKES, WHICH WERE DESIGNED THAT WAY AND THEY WON'T DO A [XXX] THING ABOUT THEM. I LIKE A LOT OF THINGS ABOUT THE TRUCK BUT THE BRAKES SUCK BIG TIME.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #749530 — an unverified report by a vehicle owner.
Dallas, TXCrash
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
WHEN I BOUGHT THE TRUCK USED (85000 MLS)IT HAD A BAD FRONT END IDLER LINK AND A BAD A/C CLUTCH BEARING. NOT LONG AFTER I BOUGHT IT I HAD TO REPLACE THE ALTERNATOR. I ALSO NOTICED THAT THE BRAKES DIDN'T STOP THE VEHICLE LIKE THEY SHOULD AND I WAS SCARED TO LET MY WIFE DRIVE IT BECAUSE OF THE SPONGY BRAKES. I TOOK IT IN SEVERAL TIMES TO DIFFERENT SHOPS AND ALSO THE DEALER TO HAVE THEM LOOK AT THE BRAKES AND WAS ALWAYS TOLD THAT THE BRAKES ON THIS MODEL WERE JUST THAT WAY. I PUT NEW ROTORS AND PADS ON THE FRONT AND NEW REAR DRUMS AND SHOES AND REPEATEDLY BLED THE SYSTEM WITH SLIGHT IMPROVEMENT. IT ACTS AS THOUGH THERE IS A RESTRICTION IN THE BRAKE LINE TO BOTH FRONT AND REAR. IT ACTS AS THOUGH THEY DESIGNED THE THING NOT TO STOP QUICKLY. I UNPLUGGED THE MOTOR TO THE ABS SO THAT AT LEAST IT WOULD SQUEAL A TIRE. THE LACK OF SURE LOW SPEED STOPS HAS CAUSED 2 NEAR MISS ACCIDENTS AND 1 T BONE WHICH HAS RAISED OUR INSURANCE RATES. I HAVE LEARNED TO DRIVE THE THING ANTICIPATING STOPS AND PREBRAKING. I WENT TO THE DEALER AND JUST LIKE WITH THE WINDSHIELD WIPER CIRCUIT BOARD THAT SHORTED OUT WHEN IT GETS WET THEY TOLD ME THAT FOR MY SPECIFIC MODEL THERE WERE NO RECALLS AND THEY REFUSED TO LOOK AT IT. TO ADD INSULT TO INJURY LAST WEEK THEY SENT US A MAILER SAYING THAT THEY WOULD REPLACE MY BRAKE PEDAL WITH A DIFFERENT ONE TO GIVE ME A "BETTER FEEL". THAT WON'T DO ME MUCH GOOD IF I'M STUCK UNDER A BUS!!!!! I HAVE A VEHICLE WHICH HAS SUBSTANDARD BRAKES, WHICH WERE DESIGNED THAT WAY AND THEY WON'T DO A [XXX] THING ABOUT THEM. I LIKE A LOT OF THINGS ABOUT THE TRUCK BUT THE BRAKES SUCK BIG TIME.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #749530 — an unverified report by a vehicle owner.
Pacifica, CA
VISIBILITY:WINDSHIELD WIPER/WASHER
WHEN TURNING WINDSHIELD WIPERS OFF BLADES WILL NOT GO BACK TO A RESTING POSITION. IF TURNED BACK ON THEY WILL CONTINUE TO GO BACK AND FORTH ABOUT 15 TIMES INSTEAD OF ONCE BEFORE STOPPING. DEALER DIDN'T PULL UP A RECALL, AND WARRANTY DOESN'T COVER IT.
NHTSA complaint #887752 — an unverified report by a vehicle owner.
Edmond, OK
TIRES:TREAD/BELT
CONSUMER WAS TRAVELING ON HIGHWAY AND VEHICLE STARTED TO VIBRATE. SHE WAS ABLE TO PULL OVER TO SHOULDERS, NOTICED TREAD SEPARATION AND WIRES HANGING OUT FROM TIRES. THERE WERE NO INJURIES. COOPER TIRES.
NHTSA complaint #879523 — an unverified report by a vehicle owner.
Houston, TX
TIRES:TREAD/BELT
ON SEPTEMBER 22, 2000 AT ABOUT 9:00 P.M. I WAS ON I-10 WESTBOUND ABOUT 15 MILES EAST OF SAN ANTONIO CITY LIMITS. MY DRIVER REAR SIDE FIREHAWK BLEW-OUT AT A SPEED OF ABOUT 65 M/P/H. MY TRUCK SWIRVED SLIGHTLY BUT I MANAGED TO PULL IT ON THE SHOULDER. I CAME OUT AND DISCOVERED THAT THE TIRE'S WHOLE TREAD HAD COMPLETELY CAME OFF, THIS BLOW-OUT ALSO MANAGED TO BREAK MY DRIVER'S SIDE RUNNING BOARD. I CHANGED TIRES AND PROCEEDED TO LAREDO, TX, MY DESTINATION. WHEN HOME, I CONTACTED FIRESTONE AND THEY ASKED FOR ME TO SEND THEM THE DAMAGED TIRE, RECIEPTS OF ANY CHARGED INCURRED DUE TO THE BLOW-OUT, TWO ESTIMATES TO REPAIR MY TRUCK, AND THE RECIEPT OF THE SHIPPING FEE. I HAVE TRIED TO GET MY REMAINDING FOUR TIRES EXCHANGED AT A FIRESTONE TIRE LOCATION BUT DUE TO THEM NOT BEING THE ON RECALL, THEY CAN DO NOTHING FOR ME. I WOULD APPRECIATE ANY AND ALL INFORMATION AVAILABLE ON THE PROBLEMS OF THE FIREHAWK SS10 TYPE OF TIRES.*AK (DOT NUMBER: VDR7JBAO98 TIRESIZE: P275/60R15)
NHTSA complaint #733537 — an unverified report by a vehicle owner.
Nitro, WV
TIRES
TWO OF THE FIRESTONE WILDERNESS AT P255/70R16 TIRES ON THE VEHICLE WENT FLAT, WHEN TIRES WERE BROKEN DOWN TO PATCH, THE TIRES WERE SEPARATED ON THE INSIDE. *MJS
NHTSA complaint #554584 — an unverified report by a vehicle owner.
Traverse, WI
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS BRAKING SYSTEM IS DEFECTIVE. HOWEVER, BRAKING SYSTEM WORKS. SO WHEN TRAVELING IN SNOW OR ICE AND MAKING A SUDDEN STOP ABS SYTEM TAKES LONGER.
NHTSA complaint #870522 — an unverified report by a vehicle owner.
Ashland, OR
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ON TWO OCCASIONS THE CONSUMER HAS SLAMMED ON BRAKES ABRUPTLY, THE BRAKE PEDAL WENT TO THE FLOOR AND THE ANTI LOCK BRAKES FAILED, DEALER CHECKED BUT SAID THEY LOOKED FINE. NLM
NHTSA complaint #782570 — an unverified report by a vehicle owner.
Bristol, CT
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
DESIGN OF HVAC AND SOUND SYSTEM CONTROLS REQUIRES THE DRIVER TO HOLD A BUTTON AND WATCH A POINTER ON A DISPLAY TO ADJUST HVAC AND SOUND SYSTEM TO DESIRED SETTINGS WHILE DRIVING. THIS IS AN UNSAFE DESIGN FEATURE!
NHTSA complaint #726363 — an unverified report by a vehicle owner.
Deltona, FL
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING 65MPH HEARD & FELT A BUMPING AGAINST VEHICLE. STOPPED & CHECKED VEHICLE. NOTICED TIRES WERE BLISTERED & TREAD WAS PULLING FROM THE CASING. BOTH FRONT & REAR TIRES WERE SHOWING TREAD PROBLEMS. NOT POSITIVE IF ORIGINAL TIRES AT TIME OF PURCHASE WERE USED. ALSO, ABS BRAKE LIGHT COMES ON AND STAYS. WHEN BRAKING VEHICLE WOULD PULL IMMEDIATELY TO THE LEFT. VEHICLE WAS CONTROLLABLE.
NHTSA complaint #867215 — an unverified report by a vehicle owner.
Deltona, FL
TIRES:TREAD/BELT
WHILE DRIVING 65MPH HEARD & FELT A BUMPING AGAINST VEHICLE. STOPPED & CHECKED VEHICLE. NOTICED TIRES WERE BLISTERED & TREAD WAS PULLING FROM THE CASING. BOTH FRONT & REAR TIRES WERE SHOWING TREAD PROBLEMS. NOT POSITIVE IF ORIGINAL TIRES AT TIME OF PURCHASE WERE USED. ALSO, ABS BRAKE LIGHT COMES ON AND STAYS. WHEN BRAKING VEHICLE WOULD PULL IMMEDIATELY TO THE LEFT. VEHICLE WAS CONTROLLABLE.
NHTSA complaint #867215 — an unverified report by a vehicle owner.
SAN Jose, CA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING ON HIGHWAY ABS BRAKES KICKED IN ON DRY PAVEMENT UNEXPECTEDLY, AND EXTENDED STOPPING DISTANCE 50 PERCENT. CONTACT DEALER.
NHTSA complaint #865832 — an unverified report by a vehicle owner.
Newburgh, NY
TRAILER HITCHES
A FACTORY INSTALLED HITCH PLATFORM WAS FOUND TO HAVE FATIGUE CRACKS ON THE SIDE PLATES STARTING AT THE REAR BEHIND THE REAR FRAM MOUNTING BOLT AND CONTINUING AT ABOUT 45 DEGREES TOWARD THE SQUARE TUBE. THES ECRACKS HAD COME WITHIN 1/4" OF SQUAR ETUBE, VERY CLOSE TO FAILURE OF THE HITCH AND THE TRAILER COMING OFF THE TOW VEHICLE.
NHTSA complaint #486747 — an unverified report by a vehicle owner.
Milwaukee, ORCrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS BRAKING SYSTEM MALFUNCTIONED, CAUSING EXTENDED STOPPING DISTANCE WHICH RESULTED IN A CRASH. THE BRAKE MANUFACTURER IS AWARE OF THE PROBLEM BUT HAS YET TO FIX IT. *AK
NHTSA complaint #855793 — an unverified report by a vehicle owner.